App Distribution on Google Play

We've successfully launched our magazines on Google Play, and I have some questions about distribution and subscriptions. I'm an Enterprise user and asked for help from Gold Support, but their answers to my questions were vague at best. So I'm turning to the DPS community to find out what other publishers are doing.
I understand that DPS doesn't currently support Google Play subscriptions, nor does it support push notifications. Our magazines are free, and I can't set up in-app billing for a product that costs nothing. How then do publishers of free magazines let their readers know when a new folio is ready for download from Google Play? Am I missing something?
Secondly, how do readers find your app in the Play Store? When I search for my magazines using their exact titles, I get 250 results and none of them are mine. If I search using one of main keywords in the title, they show up as Nos. 64 and 67 in the search results. How are my readers supposed to find the app? No one would have the patience to scroll through that many apps to find it.

Text push notification is something that is in the works for our native Android viewer which should help with the discovery issue you mention once a reader has installed your application. It won't be available in release 31, but hopefully we'll have it sometime in release 32.
As for the search results problem, I feel your pain. I think it gets better over time as more people download your app. "Adobe Content Viewer" didn't show up on the first several pages of results once we released the new native version. It took weeks before it started to bubble up higher in the results
Neil

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Cannot use firefox for in app purchase in google play

Tried to make an in app purchase on google play. would only get blank popup window. Made the purchase with google chrome browser with no problem.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

In-App Purchases for Google Play

Hello!
I created in-app purchases for the magazine CHIP UA, but the purchases won't go.
In the DPS analytics there are many "purchases starts", but no finished purchase.
What i've done:
- Google Checkout Account
- Put the License Key in the Admin Tool in DPS
- Created In-App Purchases with unique names. When publishing through DPS, there are the same, as in the Google Play panel.
Maybe i forgot some activity, that is virtal for publishing In-Apps?
BTW, the free versions are published without problems.
Thank you,
Andrey

We are facing the same problem and have been in contact with the Adobe DPS Gold Support. They got all our login information for the DPS accounts and Google Play and told us that everything is configured correctly. I have to say that we aren't 100% about the correct tax settings in the merchant account, otherwise everything is verified and configured. But still, the in app purchases for the retail folios aren't showing up in the application. Once we are logged in, the entitlement works. It's only for the single issue purchase, those folio aren't shown to a user who isn't logged in. The application isn't live yet but in beta testing stage.

Can't Purchase apps from Google Play Store

Hello,
After recieving my phone and setting it up through AT&T (had to get micro-SIM), I have recently noticed that I can download free apps but couldn't download (purchase) any paid apps. I recieve this error everytime I try to purchase an app:
I also have another Xperia phone which I was using with AT&T previously and it didn't have any issues buying any apps from the Google Play Store. Does anybody know how to fix this issue?
Thanks,
Steve H.
If you can't see the image, the image reads: "Your purchase on your AT&T Mobility USA billing account was declined. Please select a different method"

That would be up to the provider from my understanding. With this being the case I would advise you to have a chat with your network provider.
What are your thoughts about this forum? Let us know by doing this short survey.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Amazon APP Store Won't Load and Other Google Play Programs

Hi Blackberry Community,
I recently upgraded from a BB Z30 to a BB Passport.
I am encountering problems with the Amazon APP Store and Instagram downloaded from Google Play Store.
Whenever I run these programs, the following error message appears.
Unfortunately, the process android.process.acore has stopped
I don't know how to solve this problem as I never encountered it in my BB Z30 when I updated to OS 10.3.1
Thanks.

@Paullestat I've not encountered this message and I run many android apps from both Google Play and Amazon.
Did this happen after your 10.3.1 update of the Passport? There have been a few strange things happening with the update that requires a reload of the OS to fix.
I would first reboot your device by holding the Lock/Power button for 10 seconds (after the LED blinks), or the Up/Down volume buttons for 20 seconds.
If that does not solve it you may want to reload the OS with Link. Here's an article: http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB34045&sliceId=2&cmd=displayKC&d...
Backup first, and if you have encrypted your device and SD card, decrypt those BEFORE the backup, or all data will be lost.
Paul
Torch 9810; PlayBook 64g; iPad1 64g; iPad2 64g; iPhone6 64g Passport
Provider Bell (tablets all WiFi)

LG Intuition upgrade today...app issues, failure notifications constantly, Google Play broken, missing widgets...etc PLEASE FIX!!!

I upgrade my LG Intuition VS 950 today and now I'm getting constant app failure notifications, Google Play won't open, missing widgets, picture frame won't let me select a folder. Probably a lot more but haven't played around with it too much. Too many error messages. Frustrated! Please resolve.

I have two LG Intutions and had the same problem with both devices, not only did the upgrade stop some of the apps from working but it deleted the CAMERA and all the pictures, CONTACTS, and other apps on the phone aren't even on the phone anymore. Google Play is not working and I'm unable to open up Gmail. Backup assistance is not working to retrieve anything and when i logged on to the verizon website to view the backed up data it was empty. This problem needs to be fixed immediately. VERY FRUSTRATED!!!!!!

Dps apps getting in the google play newsstand

What is the criteria to get your app in the google play newsstand?
Why is the knot magazine in the google play newsstand and I know they use dps to create their folios/apps?? And our magazine is only in the App Store? We have tried to get answers and nobody has them? Anyone have any knowledge on this?

Google Play Newsstand is managed by Google and it isn't possible to submit a DPS app to it. You have to submit your DPS title as a native Google Play app.
Vinod Tanwar

How can i use google play on my blackberry 10

Hello,
I'm a bit confused about the product description of Blackberry 10.
The usage of 700000 Apps? From the Android App Store from Google play?
Well goggle play isn't working on my Blackberry Z10 (Swisscom)
Any ideas how I can handle Android Apps on a BB10?
Thanks,
Daniel

Sideloading Android apps isn't as convenient as using the app store, unfortunately, but it's pretty simple. google around for complete instructions, but I used the BB10/Playbook Chrome extension. I set the IP address to the same as the BB 10 device I'm using (settings/about/network dropdown on the BB10) and turned on the Development Mode (Settings/Security&Privacy/Development Mode). From there it's drag and drop Bar files.
Where to get Bar files? Many are available on
http://apps.goodereader.com/apk-2-bar/ and
http://apk2bar.org/
Note that sometimes only a very specific version of the Android app will work (hopefully OS10.2 will expand the universe). This can be a problem with apk2bar site.
If you are a tinkerer and you have an android device (like a nexus 7 tablet) that is rooted, you can create backups of installed apps, copy them to your computer, and convert the resulting APK to a BAR.
This is a list of the Android apps that I've found to work, most extremely well. I may attempt to bundle all the files and put them into a torrent link for others to download, though this is something of a project for me as I'm a newbie to torrents.
Frankly, I see no reason why a curated Android App Store shouldn't be available natively for the BlackBerry. Amazon has one for the Kindle Fire, and many other android devices have app stores that are limited to the apps that have been shown to work properly on the specific hardware of the device. While for some games sideloading is imperfect, for many (especially many utilities, socia, news reader, and podcast/audiobook apps) it is an excellent solution. I am sorry that no reliable repository of working Bar files has been established. I'm even more sorry that BlackBerry isn't out there flogging developers of the apps listed below to make official ports available on Blackberry Workd - they work out-of-the-box, without modification, why would a Dev not take the 30 min necessary to make an official port available? (Here's an idea: BlackBerry, set a team of interns on the taks of making official ports available, turn-key; then, contact the relevant Dev, say "Hey, would you like your app on App World? Just say 'yes' or 'no' and 'paid' or 'free' and you're done).
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AVR_Remote_vl.O. 04.0 (Marantz Denon_great].bar
BeyondPod_3 .1.39 [perfect but won't accept pro license key].bar
BGR_v1.0.1.2 [Boy Genius Report].bar
BingMaps [perfect].bar
bloomberg-android [perfect].bar
booking.com hotel search_v3.9.7.43.bar
chess for Android_v4.2.bar
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Craigslist_clapp_v .0.3l.O.bar
craigslist_Ver_3.24 (perfect).bar
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ebay.mobile_vl.0.29.0 [perfect].bar
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Evernote_S.l (perfect).bar
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Google Maps with Navigation vl.936 bid 19 (excellent].bar
Google Sky Map [perfect].bar
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instagram [perfect].bar
iremote iTunes_v3.1(server for PC only].bar
iRemote.free_vl.l.O [could not connect].bar
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NYC Transit Status.MTAStatus_v l. 0.2. 0.bar
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NYCMate_4.2 l.bar
nycsubwaymap_v l.0.30.0.bar
OpenSignai_3G 4G WiFi maps (v good, adv funcs not available].bar
ParisLite_v2. 1.4 (Paris Subway router].bar
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PicasaTool_5. 2.0.2 (PERFECT].bar
pinterest_v1.6.2 [perfect].bar
Pocket.Readitlater.pro_v4.6.3 [great].bar
Podtrapper_vl.0.7.0 (pperfect].bar
Pulse News_v3.1.8 [News Aggregator, crash on 1st launch then OK].bar
ReclpeSearch_v3. 23 (perfect).bar
Relmtech.Remote_v2.9.l (Server for PC only).bar
Rfi remote for Roku_rokumote_v2.10 [Simple, works perfect].bar
Rick Steves Audio Europe_vl.O.7.0.bar
RightTrack.LIRR_v.l0. 12. 0.bar
Shazam [excellent].bar
SchedNYC_vl.0.46.0 [MTA train status, very good].bar
scrabble.classicwords_v.l5 .5 (perfect].bar
Seeking Alpha Dividend_v1.1.0.bar
Seeking Alpha Portfolio_v3.5.5 [excellent].bar
Seeking Alpha Tech_v1.1.0.bar
snapchat.android_v2.1.0.26.bar
springpad [perfect].bar
stumbleupon_v3.0.2.115.bar
talkray-client-tex t call [good].bar
td_ameritrade_mobile.bar
Ted Talks_TedAir_vl.0.l21206 [BEST Ted app_video, great controls].bar
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TradeKing_vl.0.3.0.bar
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TripAdvisor_seatguru_vl.l.bar
tripadvisor_v3.0.1(may crash in initial install).bar
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TripAdvisor.cityguide.london_v4.0..lbar
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ubergenius_v1.3 [brain games].bar
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yelp.android_v4. 2.0.808703 [bookmarks fails, reqs Google Play Services].bar
youmail.android.wm_v3. 7.30.0S.1482.bar
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Verizon google play carrier billing disappeared from phone

In early December I was able to purchase apps using my verizon account. Sometime around the holidays this option disappeared and now only asks me to use my debit card. I have emailed google play about this and they said it is an issue on verizons part. Does anyone know how to get carrier billing working again for the google play app store?
Thanks! And I can post more information if needed

PROBLEM SOLVED!
I had the same problem with my daughter's Android Razor Maxx running Android OS version 4.1.2.
Originally, we had set a spending limit of $0.00 on her account, and forgot about it. So when we tried to buy an app from the Google Play Store, the purchase was declined. This caused the "bill to carrier" feature to be automatically disabled by the Play Store app (a feature not visible to the user). Here were the steps to fix it (most of which came from a long call with Verizon tech support rep "Shannon" who was excellent).
Don't be intimidated. It's easier than it looks. The whole process took less than 5 minutes.
1) From the Verizon Wireless website (or phone support) make sure there is either (a) no spending limit [under usage controls for that line] or (b) that the remaining spending limit exceeds the desired purchase amount.
2) Power off the phone. Remove and reinsert the SIM card. Power the phone back on.
3) Google's tech support added this step which Verizon did not mention: Turn off wi-fi so you are connected only by Verizon's 3G or 4G service. You can re-enable wi-fi after all steps are finished. Google says this is necessary to trigger the carrier billing option. See this link: https://support.google.com/googleplay/answer/167794?hl=en#
4) From the home screen of the Android phone, press the menu button and select "Manage apps"
5) At the top of the screen, scroll across to select the list of "All" apps.
6) Look down the list for TWO apps - both apps must be stopped and have their data / cache cleared for the fix to work. The apps are "Google Play Store" and "Google Play Services"
7) Select "Google Play Store". Then choose as many of these options as are available in this order: Stop / Force Stop / Clear Cache / Clear Data / Uninstall Updates. Select "OK" if prompted do you want to return this app to its factory defaults. Select OK if you get the message "uninstall finished." (You should now be back at the list of all apps. If not, select the back button or "manage apps" from the main menu to get back to the list of all apps.)
8) From the list of all apps AGAIN select "Google Play Store." Now select "Disable". Press OK to the warning about disabling a built-in app. (Note: if you had a custom short cut to the Play Store app it will be deleted. However, Play Store will be available from the menu of all apps. You will need to re-create the short cut when all steps are done.)
9) You should now be back at the list of all apps. If not, hit the back button to return to the list of apps or select "Manage Apps" from the main menu.
10) Select "Google Play Services". Then select as many of these options as are available: Stop / Force Stop / Clear Cache / Clear Data / Uninstall Updates.
11) Hit the back button if needed to return to the list of apps.
12) Scroll down the list of all apps to the very bottom. You should see "Google Play Store" at the bottom, with the word "Disabled" in small type to the right. Select "Google Play Store" and then select "Enable."
13) Go to the home screen of the device, and hit the apps menu choice to get to the list of all installed apps. Scroll until you find "Google Play Store." Select it.
14) Select "Accept" when prompted to accept Google's terms of service.
15) Press the menu button within Play Store and select accounts. Confirm that your primary Gmail account is selected, and press OK.
16) Press the menu button from within Play Store and select "Settings." Make whatever choices you want concerning auto updates, updates only over wi-fi, a PIN number, etc. I disabled auto updates (as recommended by the Verizon rep and to avoid any updates from slowing down the next step.)
17) In the Play Store, select the app you want to buy. After accepting the terms of access, you should see a screen with a name of the app, and the price. Below the name of the app you should see "Bill my Verizon Wireless account". If you do, congratulations, you've fixed the problem!
18) Remember to re-enable wi-fi, and to re-create any shortcut to the Play Store app.
Good luck!

Single Edition vs. Google Play 50 MB Limit

Hello,
is it possible to upload a Adobe DPS Single Edition App to the Google Play Store, that is bigger than 50 MB ? (due to this fact: The APK file, the principal of all applications, 50 MB is still limited, but developers can submit up to two extensions of 2 GB for each app, downloaded when downloading the file)

Single Edition is iPad only.

Why can't I see my android app on google play on phone?

I've built a native android app which works fine on a tablet, but I can't see it on a phone App Store, any idea why?

After you test the .apk file, log in to the Google Play Developer Console (https://play.google.com/apps/publish/). From there, you can either unpublish the previous app and add the new app, or you can submit a new version (upload a new .apk binary) of the existing app. If you're updating the existing app, you might need to go back into Web App Builder and override the version number. Instructions for doing this are in the link Neil provided.

Some music files do not show up in google play music app library. I did clear cache/data and restarted phone. The music is stored on the SD card. Most of the music in the library is in the same folder on the sd card. I can play the song from file mana

some music files do not show up in google play music app library. I did clear cache/data and restarted phone. The music is stored on the SD card. Most of the music in the library is in the same folder on the sd card. I can play the song from file manager, but it still is not in the music library in play music.

Cyndi6858, help is here! We'd be happy to help figure this out. Just to be sure though, the Droid Maxx should not have an SD card. Is this the Droid Razr Maxx? How did you add the music to the device? Are you able to see the files and folders located on the SD card or device when plugged in?
Thanks,
MichelleH_VZW
Follow us on Twitter @VZWSupport

Every since my Bionic updated to the new Google Play Market, I can only download or update apps when I am in a WIFI location, regardless of the size. This is ver upsetting

Every since my Bionic updated to the new Google Play Market, I can only download or update apps when I am in a WIFI location, regardless of the size. This is very upsetting. Does anyone know why this is?

Have you checked the app settings for the Play Store?
Motorola also has data or power management settings that can restrict how applications can downloads updates.

I can't disable most of the apps on my phone that use high battery. Example google play services, Google search. Whenever I stop the apps they reappear again

I can't stop most of the apps on my phone that use high battery. Example Google play services and Google search, facebook messager, weather. Please help.

On some apps they'll let you Uninstall them back to Factory setting but once you do that I would then go to your setting in the play store and check Do not Auto Update Apps" that is what I have mine set too.. One thing to Not on that setting it will stay at that position until the PlayStore get an update itself once that o cures you have to reset the setting back to Do Not Auto Update Apps...

Publishing ADF Mobile App to Google Play

Hi,
I wrote an application in ADF Mobile, and I published it to Google Play.
When I try to install it on some devices from Google Play (Nexus 7 for example) I get the following error: "Your device isn't compatible with this version error message".
I also tried to install "El Perico" app (https://play.google.com/store/apps/details?id=com.synergetic.EPMobile&feature=search_result#?t=W251bGwsMSwyLDEsImNvbS5zeW5lcmdldGljLkVQTW9iaWxlIl0.) and I got the same error.
When I download the app to the device and install it manually, it works perfectly.
How can I disable any limitation on this app?
Thanks,
Yossi

Hi,
I found the issue.
Nexus 7 lacks backward camera, so it was not compatible to this device.
I removed from Android manifest all the unnecessary required permissions, and it works like a charm.
Thanks,
Yossi

App Distribution on Google Play

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