App does not appear in iPhone

I have downloaded the app in the PC Itunes, and it appears in the applications list, but I cannot find it in the iPhone. The page where is appears in the PC Itunes, has the space blank. I have opened a case in Apple (Express Lane inquiry; Follow-up: 149123067) but they have not been of any help yet (after two weeks). I am using an iPhone 4 (OS 4.3.2) and Itunes 10.2.2.12. In the meantime I have been able to download and upgrade several other apps. My Itunes account is located in Argentina.

After two weeks Apple gave my a solution. Firefox Home is labeled as age restricted (only for adults) and my iPhone had restrictions turned on. I turned them off (settings \ general \ restrictions) and the app appeared in my iPhone.

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