App downloads problems - downloading stalls.....

i am getting this almost every time i download an app. i try to download an app (it always happens when downloading an update) and the download stalls. after an initial message saying that the download is not available, it gets stuck with a black app icon and the word "waiting" below the app icon.
i've tried restoring the phone, resetting network settings. nothing helps.
if i do a hard restart while the app download is stalled, the app gets deleted completely and i have to re-download it again.
if i download an update for an app on my computer, then sync the phone to the computer, after the app download has already stalled on the phone, the app does not get updated. i still have to do a hard restart of the iphone4, which deletes the app, forcing me to completely re-download it.

I came across this issue on my iPad and iPhone today. I did some research and it was suggested that you need to change your region to wherever in the world you originally purchased the app.
This worked for me.
I had tried signing in and out, deleting apps and resetting my devices; because I had never used any Apple ID except for my own personal one, I thought that those options would sort it. I changed my region to the uk (where the apps were purchased) and now they have updated with no other issues.
I hope this helps

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My app download stalled - shows not purchased - how do I fix?

my app download stalled - shows not purchased - how do I fix?

Try resetting your iPhone > iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
Then try re downloading the app > Downloading past purchases from the App Store, iBookstore, and iTunes Store

Have read posts re the iOS 6.1 mess up... but how do I fix this? It says 6.1.1 is there to correct this problem but it is not on iTunes to download. I cannot updte apps, download apps and have had to remove apps because they keep crashing! Very angry!

have read posts re the iOS 6.1 mess up... but how do I fix this? It says 6.1.1 is there to correct this problem but it is not on iTunes to download. I cannot updte apps, download apps and have had to remove apps because they keep crashing! Very angry!

I cannot update apps, download apps and have had to remove apps because they keep crashing!
I have turned off, removed apps, tried to reinstall them. iTunes can't download them either, the updates for them won't work.
Never had problems with iPhones until now and this has really annoyed me... Apps have cost me money have had to go because they won't function
the error messages say that data cannot be downloaded at this time and it is ot because I do not have free space because I have removed items to make sure there is room!

After installing ios6 I now have app downloads stuck in waiting mode. I went to down in App Store but could not find a way to disable them. How can I do this. I never had this problem on ios5. I'm using an iPad 3

After installing ios6 I now have app downloads stuck in waiting mode. I went to downloads in App Store but could not find a way to disable them. How can I do this. I never had this problem on ios5. I'm using an iPad 3

Try downloading in iTune (computer) and sync to iPad.

Problems Installing App Downloaded from iTunes Store; Error Code 0xE800000C.

I am unable to install a new app downloaded from the iTunes Store. I can connect with and download from iTunes with no problems. But when I go to install the new app, the installation first appears to proceed okay, but after several minutes a message shows up saying that the app was not installed, and giving this error code: 0xE800000C. During the installation, the progress bar pauses for quite a while at about one-fourth of the way across, then suddenly goes all the way across, and after that is when the message shows up. I also tried installing another app, an earlier version of the first one, with the same result. I have tried rebooting the phone and disabling my computer antivirus. I have been able to install apps to this phone in the past using this same computer. My iPhone has the latest software and I have the latest version of iTunes.
Any ideas how I can resolve this problem?
Thanks.
Geoff

I actually found the answer to my problem. After posting this question I still proceeded to trying to find the answer through internet searches and noticed that my specific Fault Module Name was Quickset.qts. I uninstalled and then reinstalled it and now I can play the videos just fine.
Thank you for taking the time to read. hope this helps someone in the future.

HT201272 Has anyone had problems with their apps downloading to their ipods?

Has anyone had problems with their apps downloading to their ipod? Or know why all apps have been removed from their ipod?

Possibly, but what problems? Any errors?
If you are really running iOS 3.1.2 as your signature suggests, that is likely the issue. Many apps now require iOS 4.3 or higher.

Problem with nokia xl free app download from airte...

airtel india has promised to give 500mb free app download to all nokia xl customers....but I don't know why its not working with me,
please help
Solved!
Go to Solution.

dial *125*555# to check your data balance(only download is free browsing charges applicable so you need to activate internet pack)
Free application download's for 6 months on Prepaid airtel connection upto 500 MB of usage.
This free data is available only for download of apps from nokia ovi store and 1mobile market place.
Offer would be activated within 48hrs of sim insertion in the new device
This offer can't be used for internet/other data usage

Apple id and app download problem

I'm trying to download purchases and app updates on my iphone 4s and when it asks for my password and hit ok another id/password box pops up and someone else's apple id is listed and it's asking for the password. I cannot get any further and apple support has been no help. I tried resetting my password, logging out of the store and back in and still no luck. Help! The apple id that pops up is my dad's id but I have never logged into anything using his id so I don't understand why this is happening.

Check Settings/iTunes and AppStore/AppleID and make sure that your AppleID is filled in. If not , sign out and sign in with the correct info.
To make sure that no other apps or videos are on your device than the one you bought, set it up as new device, explained here: How to back up your data and set up as a new device
Content that is not bought with your ID can't be used on your phone, that's why his ID and password is asked when you try to use those apps downloaded in the store.

I can't update my apps, download new ones

I can't update my apps, download new ones

Are you losing the connection to iTunes on the iPad or the computer? You are saying that iTunes is updated. Of course iTunes is updated when you update the iOS software. That's a no brainer.
If you mean that iTunes is updated on the computer, that has absolutely nothing whatsoever to do with downloading and updating apps on the iPad itself so changing the date on the iPad, signing in and out of the stores on the iPad .... Doing any of that on the iPad would have nothing to do with iTunes on your computer.
If .... you have not been able to connect to the iTunes or app stores at all on the iPad - try this ...
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
If the downloads are stalled or "waiting" - try these suggestions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If you can't connect at all - you can also try rebooting your router. Unplug it from power for about 30 seconds and then plug it in again.

App download screen frozen

How do you get rid off the white app download screen after you have downloaded an app. It seems to have frozen and I cannot do anymore searches on the App Store

If you still have problems after resetting your iPad (I do) or the problem returns, then try this:
Settings > iTunes & App Store > Tap on your Apple ID > Sign Out
Restart your iPad
Open the App Store
When you next initiate a download from the appstore you will be prompted for your apple id.
You may find that you need to repeat this often, particularly if your iPad is afflicted by the same iOS 7 bug as my iPad 3.
Having seen this on one of two identical iPad rev 3s running iOS 7 (the only difference being the apple id), I suspect this bug relates to the number of apps associated with each particular apple id. If you don't have many apps then you don't get App Store locks ups. The more apps you have, the worse the problem gets. If you sign out of a problematic apple id then the appstore will work properly, at least until you sign in and the appstore loses focus (i.e. if you switch to another app or you iPad goes into standby). At a guess, I'd say that iOS 7 caches the active apple id's purchase history (including free apps), presumably to make the purchased tab work better than if it were entirely server side. I also suspect that if the cache is incomplete or too large the appstore app stalls, leaving you with a white, unpopulated appstore screen or "Unable to connect".
I hope this helps.

Downloads stalling out

Trying to update my CC installation for Photoshop, Illustrator and Premiere but the installer just stalls out when attempting, partially having downloaded the exe. I can download other installers without a problem at all - just downloaded iTunes (117MB) in a minute or two but the Adobe apps get to about 7%, 9%, etc., and just hang there. No error codes reported, so I'm stuck. I've tried various wi-fi networks, including corporate one and home one but the result is the same. Have tried temporarily suspending AVG anti-virus but doesn't seem to have an effect. Anyone else having downloading stall issues?

12/15/14 14:28:22:160 | [ERROR] | | | | | | | 812 | The windows error code is - 12150
12/15/14 14:28:56:398 | [ERROR] | | | | | | | 3380 | The windows error code is - 12030
12/15/14 14:28:56:398 | [ERROR] | | | | | | | 3380 | Error 12030 in WinHttpQueryDataAvailable.
12/15/14 14:28:56:398 | [INFO] | | | | | | | 3380 | the download job (0) failed to execute. The job state is STOPPED_STATE
12/15/14 14:28:56:868 | [INFO] | | | | | | | 5096 | some intermittent error. Retrying now. Error code is 12030 and error type is -45
12/15/14 14:29:00:596 | [INFO] | | | | | | | 3380 | resetting intermitent error 8 from to 1 to 0
12/15/14 14:29:56:429 | [ERROR] | | | | | | | 3380 | The windows error code is - 12030
12/15/14 14:29:56:429 | [ERROR] | | | | | | | 3380 | Error 12030 in WinHttpQueryDataAvailable.
12/15/14 14:29:56:429 | [INFO] | | | | | | | 3380 | the download job (0) failed to execute. The job state is STOPPED_STATE
12/15/14 14:29:56:720 | [INFO] | | | | | | | 5096 | some intermittent error. Retrying now. Error code is 12030 and error type is -45
12/15/14 14:30:00:349 | [INFO] | | | | | | | 3380 | resetting intermitent error 8 from to 1 to 0
12/15/14 14:30:56:433 | [ERROR] | | | | | | | 3380 | The windows error code is - 12030
12/15/14 14:30:56:434 | [ERROR] | | | | | | | 3380 | Error 12030 in WinHttpQueryDataAvailable.
12/15/14 14:30:56:434 | [INFO] | | | | | | | 3380 | the download job (0) failed to execute. The job state is STOPPED_STATE
12/15/14 14:30:56:906 | [INFO] | | | | | | | 5096 | some intermittent error. Retrying now. Error code is 12030 and error type is -45
12/15/14 14:31:00:533 | [INFO] | | | | | | | 3380 | resetting intermitent error 8 from to 1 to 0
12/15/14 14:31:56:425 | [ERROR] | | | | | | | 3380 | The windows error code is - 12030
12/15/14 14:31:56:425 | [ERROR] | | | | | | | 3380 | Error 12030 in WinHttpQueryDataAvailable.
12/15/14 14:31:56:425 | [INFO] | | | | | | | 3380 | the download job (0) failed to execute. The job state is STOPPED_STATE
12/15/14 14:31:56:738 | [INFO] | | | | | | | 5096 | some intermittent error. Retrying now. Error code is 12030 and error type is -45
12/15/14 14:32:00:318 | [INFO] | | | | | | | 3380 | resetting intermitent error 8 from to 1 to 0
12/15/14 14:32:56:477 | [ERROR] | | | | | | | 3380 | The windows error code is - 12030
12/15/14 14:32:56:477 | [ERROR] | | | | | | | 3380 | Error 12030 in WinHttpQueryDataAvailable.
12/15/14 14:32:56:477 | [INFO] | | | | | | | 3380 | the download job (0) failed to execute. The job state is STOPPED_STATE
12/15/14 14:32:56:512 | [INFO] | | | | | | | 5096 | some intermittent error. Retrying now. Error code is 12030 and error type is -45
12/15/14 14:33:00:726 | [INFO] | | | | | | | 3380 | resetting intermitent error 8 from to 1 to 0
12/15/14 14:33:56:473 | [ERROR] | | | | | | | 3380 | The windows error code is - 12030
12/15/14 14:33:56:473 | [ERROR] | | | | | | | 3380 | Error 12030 in WinHttpQueryDataAvailable.
12/15/14 14:33:56:474 | [INFO] | | | | | | | 3380 | the download job (0) failed to execute. The job state is STOPPED_STATE
12/15/14 14:33:56:906 | [INFO] | | | | | | | 5096 | some intermittent error. Retrying now. Error code is 12030 and error type is -45
12/15/14 14:34:00:767 | [INFO] | | | | | | | 3380 | resetting intermitent error 8 from to 1 to 0
12/15/14 14:34:56:506 | [ERROR] | | | | | | | 3380 | The windows error code is - 12030
12/15/14 14:34:56:506 | [ERROR] | | | | | | | 3380 | Error 12030 in WinHttpQueryDataAvailable.
12/15/14 14:34:56:506 | [INFO] | | | | | | | 3380 | the download job (0) failed to execute. The job state is STOPPED_STATE
12/15/14 14:34:56:926 | [INFO] | | | | | | | 5096 | some intermittent error. Retrying now. Error code is 12030 and error type is -45
12/15/14 14:35:00:601 | [INFO] | | | | | | | 3380 | resetting intermitent error 8 from to 1 to 0
12/15/14 14:35:56:504 | [ERROR] | | | | | | | 3380 | The windows error code is - 12030
12/15/14 14:35:56:504 | [ERROR] | | | | | | | 3380 | Error 12030 in WinHttpQueryDataAvailable.
12/15/14 14:35:56:504 | [INFO] | | | | | | | 3380 | the download job (0) failed to execute. The job state is STOPPED_STATE
12/15/14 14:35:56:730 | [INFO] | | | | | | | 5096 | some intermittent error. Retrying now. Error code is 12030 and error type is -45
12/15/14 14:36:00:786 | [INFO] | | | | | | | 3380 | resetting intermitent error 8 from to 1 to 0

I purchased and in-app download and have a receipt but it is still not showing, so where is it?

I purchased an in-app download for Little generals and have a receipt, but it is still not showing up. Ive tried all the usual sign in then back out...shutting on and off but none of this works. The file just seems that it does not exist even though they have already charged my credit card. So, WHAT GIVES???
PS: And the people on the other end of the phone line seem to be completly clueless about their own products..

If you don't have the Firefox button, you're using the classic view. To restore the new view of Firefox (Changed in Version 4):
* View > Toolbars > Menubar [Uncheck]
In Firefox 6 you can use this to clear your history/other offline content:
Click on the Firefox button on top left part of your browser:
* History > Clear Recent History
There you can select what you want to clear.
If you want to see the menu bar you can press alt on your keyboard so you can see file/view/...
Also for activating it to always be there follow this (Classic view of Firefox):
* Firefox > Options > Menu Bar
Don't forget to hit the 'Solved it' button if this solved your problem so the topic will be closed.

Fox news app downloads but won't open

Continue to have trouble getting some apps to work. The Fox News app downloads ok but when I try to use it it won't open. Have had the same problem with other apps (Popular Science) and just gave up. Any help would be appreciated.

iPad up to date?
Connect your iPad to your computer, launch iTunes.
Select the iPad under Devices.
Select the Summary tab from the menu then click: Check for Updates
Hold down the Fox News app until it jiggles then tap the circle with an x then tap Delete.
Reset your iPad.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
Now re download the Fox News app.

I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any indi

I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any individually nothing happens at all. It also does not ask me for my password any more but my iPad and mac book do.
I have signed in and out of the app store and the password is correct. I have tried both kinds of reboot but that did nothing. I have tried to update the apps by connecting phone to Mac book pro...it shows the apps being download on the Mac book and says it will sync them to my phone but it does not. Everything else on my phone works fine.
Any ideas ...Please!

Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?

Windows 8.1 apps downloaded during developer preview install in Chinese on RTM (MS requsted I post this here for script to fix this)

Hello
Ever since updating to the RTM version of Windows 8.1 on every PC I have updated and signed into using my Microsoft account whenever I try to install any 8.1 app I installed onto the developer preview version it will always install in Chinese which makes
using the app impossible for me.
This happens on all PCs I have updated/used including:
Surface RT (Windows 8.1 RT)
Surface 2 (Windows 8.1 RT)
Dell OptiPlex 990 (Windows 8.1 Pro)
Dell OptiPlex 790 (Windows 8.1 Pro)
Sony Tap 20" (Windows 8.1 Pro)
The language settings of the Microsoft store and all the computers are all set to UK English and as soon as I do a fresh install of the UK version of Windows 8.1 and sign into my Microsoft account then certain apps will always install in Chinese (when in
the store it says you already own this app and can install it on this PC - when I do it is in Chinese. When the app has not been installed before or was not installed when I had the developer preview then it will install in English).
This has been driving me mad for months and I previously posted this question back in October in the Office 2013 forums as I first noticed the issue with the OneNote app but it was never resolved:
http://social.technet.microsoft.com/Forums/office/en-US/448670ae-4494-4a55-8cee-d9f1c9873db7/onenote-windows-81-app-changed-to-chinese-and-cannot-work-out-how-to-change-to-english?forum=officeitpro#448670ae-4494-4a55-8cee-d9f1c9873db7
I then posted it a few days ago here:
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_store/windows-81-apps-downloaded-during-developer/5dcd0df7-edfe-420e-8737-6a48922969e1
I have now been asked by a Microsoft Support engineer to post the question here as they said a script can be provided which I can use to fix this.
I think I just need to clear the fact that I have previously installed these apps as maybe some bug in the developer preview set them to Chinese and it seems to remember this setting. I cannot understand any Chinese so this makes these apps unusable.
The only other option I can think of is to create a new Microsoft account but I would rather not have to do this.
Some of the apps affected include the OneNote app and the HP scanner app. I have uninstalled most others and found alternatives.
Thanks
Robin
Robin Wilson

Hello jrv
I managed to run the script but cannot really see how it is any different to uninstalling the apps in the normal way except for the fact that you can uninstall multiple apps at once.
This exact same problem happens on a surface 1, a surface 2 and multiple machines running either Pro or Enterprise. It is not one machine but every machine running 8.1.
I have not upgraded from the Developer Preview version on any of my machines and always do a fresh install but what I am saying is that I did use the same Microsoft account during that time and it seems to have some record of the apps I installed at that
time and thinks I want them installed now in Chinese.
The only thing in common on the 7 machines I have tried (including the 2 surfaces) is that I have joined them to my Microsoft account and the problem seems to be with the Microsoft account and not with all the machines.
To replicate this I can go to any Windows 8.1 machine and join it to my Microsoft account and this will put certain apps from the store into Chinese and I can find no way to stop this. I am pretty confident that the issue is with the Microsoft account or
a setting that is synchronising from there.
The workaround is to sign into a different Microsoft account and this installs them correctly on the same machine.
I would appreciate any help with clearing out my history of installed apps without having to create a new Microsoft account.
Thanks
Robin
Robin Wilson

App downloads problems - downloading stalls.....

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