App Error 104 Please heeelp!

Please help.
My Blackberry Bold 9700 shows white blank screen with text "app error 104". It happens after restarting my phone or most of the time now it just pops out.
I'm so desperate now. How can I solve this? Please help.
Borgz

Hey borgz,
Try backing up your device via the BlackBerry Desktop Software and performing a clean reload of your device software. http://bbry.lv/bpv7DT
Make sure to restart to test for the error message before restoring any data from your backup file.
-FS
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Similar Messages

  • Re: App Error 104 Please heeelp!

    I also have "Error 104" when open folders -  any folder in the phone -> "media", "instant massaging", "applications" and "gmaes"....
    Can not perform a clean installation of the BlackBerry® Device Software!!!!
    I have 6.1.0.35 from June 7, 2011....
    In Article ID: KB11320: sais:
    3. A dialog box appears and indicates that there are no BlackBerry Device Software updates available. Click View other versions in the lower left corner.
    Thereis nothing in the lower left corner!!!!! On the window that  with "no BlackBerry Device Software updates available" there is only "Close" button on it.
    Now what?
    Solved!
    Go to Solution.

    Found the solution on anoother thread .
    You do not have device software installed.
    Thanks to user Bifocals. 
    Bifocals wrote:
    Hi,
    That would be a problem, but we can fix it quick!
    Just follow these procedures to download and install it.
    Thanks,
    Bifocals
    How to download BlackBerry Device Software
    For instructions on how to install the BlackBerry Device Software, see KB03621. 

  • App Error 104 troubleshooting

    I've got a Blackberry Bold 9900 running Software Version 7.1 Bundle 1997, my carrier is AT&T. The phone is a couple of months old after the screen died on my previous Bold 9700. I use it primarily as a phone, calendar, and address book, lots of email and some web surfing. I have 6 email accounts installed. I'm not connected to an Enterprise Server, I don't do any social media stuff or games. About the only 3rd party app I currently have installed is Six Tools and that's fairly recent.
    A week or two after getting the phone I started getting App Error 104 on a white screen with an OK button. AT&T tech support doesn't know much about it but did say their database says it's a network database error. According to http://www.blackberry.com/btsc/KB32737 it's a known error with no current resolution. I thought I'd post what I know about it to see if it helps someone resolve it. I'd prefer not to wipe the phone and do a selective reinstall.
    One of the first things I installed was Opera Mini because I prefer that browser. There was no problem as a result of that. Then when tech support was helping me resolve some calendar issues we used the "Move" command to try and get all my calendar items in one calendar. I had a couple of thousand items mostly in one calendar, but a few scattered through 2 others. That didn't work, even after several tries. However I did start getting the App Error screens, sometimes several in a row. Occasionally I'd need to reboot. I determined that having Opera running (or starting it) caused multiple errors. It if was closed I got very few. Uninstalling Opera made them almost go away, maybe one every few days instead of every few minutes sometimes. Reinstalling Opera made them come back. Removing it made them go away again. When I'd get them in Opera, Opera would lose it's ability to connect to the internet until I rebooted. I'd also not be able to connect to any of my email servers.
    One other thing that will still cause the error consistently is having the phone connected via a USB cable with the Desktop Software running and then receiving an email. I'm not sure if a synchronization is required first, I think so but it's too infrequent for me to be sure. When that happens the Desktop Software loses it's connection and the phone is frozen until I wake it up and press OK. It won't receive any emails again until the error is cleared, they just back up on the server. Even the battery monitoring software (Device | Advanced System Settings | Blackberry Device Analyzer | Battery Tests) freezes. The battery keeps charging so the monitor shows a flat line then a big jump once it wakes up. Having the phone connected and synched using Bluetooth does not cause any problems.
    Both the Opera and the Synch issues could relate to a network interface problem. It appears that the latest version of Opera aggravates something in the phone software. Hopefully that will help someone figure out where to look for the problem.
    Is anyone who is having App Error 104 problems running Opera? If so does uninstalling Opera make it get better? Is anyone running Opera without App Error 104? My guess is that it won't cause problems for most people and that mine was related to the large number of items in my multiple calendar's, the attempt to merge them, and the presence of Opera. We did get the calendar issues resolved by refreshing the Service Books. App Error persists but it's at an acceptable level for now.

    hello,
    I did read your message entirely.
    I know it is not the answer you hope for, but what I would do in your position is proceed with the security wipe then selective restore, then live one week without installing Opera Mini.
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • App error 552 PLEASE HELP ME!!!

    Hi for days now i have had a white screen and small writing on saying app error 552. The phone will not come on at all, just resets to the same screen so I cant do anything via the phone. 
    I asked on my facebook and was giving a link to try for some software. I downloaded it and it recognised my phone (well i think it did) but kept saying no updates available. and wouldnt do anything basically could not choose options or device as no highlighted options. 
    I was then told today to download another which i did, I downloaded blackberry device software for my phone and installed. 
    After installation and On starting the program, it comes up with : Devie connection, enter pin?
    It does not have any options and wont let me input anything in to it. 
    I was told if I got the software I could plug in to the computer via a usb and do a master reset, or reset and delete all files and hardware and this would sort out the problem. 
    I just need help, i can do it if i have clear instructions to read, simpler the better lol. I dont want to have to get a new phone. 
    I dont care if i lose everything as long as i cn use it and get stuff back on it.
    Please help all suggestions welcome. 

    Hello,
    First, start with this reference:
    Article ID: KB18751 Error "Reload Software: 552" is displayed on the BlackBerry smartphone
    Next, please conduct these steps as preparation:
    1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below. (this is likely moot in your situation)
    2) Uninstall, from your PC, any BB OS packages
    3) Make sure you have the BB Desktop Software already installed
    http://us.blackberry.com/software/desktop.html
    4) Download and install, to your PC, the BB OS package you desire:
    http://us.blackberry.com/support/downloads/downloa​d_sites.jsp
    It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
    5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
    C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
    C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
    Now, attempt to use these tricks..however, please substitute the Desktop Sofware or LOADER.EXE from the above rather than any update website they may direct you to:
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    KB27956 How to recover a BlackBerry smartphone from any state
    http://crackberry.com/blackberry-101-lecture-12-ho​w-reload-operating-system-nuked-blackberry
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • App Error 606 ~ Please Help

    Just upgraded to OS 6.0. Deleting unwanted mailboxes > asked to update Email Set Application > did so > BB dies with message...App Error 606, Reset.
    What to do?

    At this point, you'll need to reconnect to BlackBerry Desktop Software to get anywhere with your phone.  Have a look at this article from RIM:
    http://www.blackberry.com/btsc/KB10144
    I hope that helps you. 
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

  • APP ERROR 523 please help!!!

    Can someone please help me!! my blackberry loads and then gets to a white screen saying app error 523 and then turns off can anyone help me fix this via a mac computer?

    If you don't know the password you're going to lose the data on the device anyway.  I'd do the following:
    1. First locate your carrier and the OS file you wish to use.
    http://na.blackberry.com/eng/support/downloads/dow​nload_sites.jsp
    2. Download the OS file from step 1 to the PC then install it to the PC by running (double clicking) the file you downloaded.
    3. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." Also check the following locations for vendor.xml files and delete any instances of the file:
    On Windows Vista/7 navigate to C:\Users\YOUR_USER\AppData\Roaming\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)
    On Windows XP navigate to C:\Documents and Settings\YOUR_USER\Application Data\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)
    5. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to next step.
    6. Plug in BlackBerry and double click on "Loader.exe." It's located in c:\program files\common files\research in motion\apploader
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Cannot download any apps: error occured, please try again later

    hello,
    I cannot download any apps. When I try, this appears: error occured, please try again later. Can you help me?
    Solved!
    Go to Solution.

    I had the same msg come up, go in2 setup, options, date and time. Now have a fiddle about with these settings. U mite have 2 change ur time zone 2 another country in the same time zone as u if that makes sense? Worked 4 me and many more people I've read about on here.

  • App Error 104

    I am using 9300 3G curve I am getting a error message When ever restart my phone and some time if I open my contct or application I am getting tis error . Hw can I rid of this?

    Back up your device data and wipe your device from security options. Let know if that error still exists.
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • What does the error 104 indicate

    tying to download a game to my ipod, and it is giving me an error message of (error 104, please try again later)
    What should I do to get pass this error message?

    OK found a solution!
    It is really lame!
    NEVER add a reminder in iCal dragging them into the Week or Day view!!!
    Change to Month view and then drag the reminder on the desired day!
    You can now change to Week or Day view and move the reminder to the selected hours.
    Please help share this solution and click like to get Apple to finally fix this issue, which is clearly on their side.
    Thank you

  • WHITE SCEEN "APP ERROR "103"

    PLEEEEEEEEAE HELP. HOW DO I FIX MY BB CURVE 9300 - IT IS SHOWING A WHITE SCREEN WITH APP ERROR 104????

    Hi lali ,
                     Can you confirm that its an " app error 103 " or "app error 104 " .
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Unable to Update iPhoto after upgrading to Maverick.  Error "There was an error in the App Store. Please try again later. (20)".  Please help.

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  • When I use my Apple ID for the last 12 hours I get this response:  "There was an error in the App Store. Please try again later. (4)".   How do I get around this?  Try two apple ID's.  Same thing.

    When I use my Apple ID for the last 12 hours I get this response:  "There was an error in the App Store. Please try again later. (4)".   How do I get around this?  Try two apple ID's.  Same thing. 

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  • What does it mean when I get "there was an error in the App Store. Please try again later. (4)"?

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