App Error 204 - Reset' (BB Torch 9810)

Helloo..
I have been trying to resolve this error but no luck
There's an error 'App Error 204 - Reset' appearing with whole white screen all of a sudden. I cannot access my phone as I click on Reset it reboots automatically and then shows the same error screen. I have restarted several times, taken out the battery and even rebooted (alt+ctrl+del) but no use.
Please help me out the phone has stopped working and i'm not sure what the reason is. I don't remember my pin but i can provide you with my cell model number - Blackberry Torch 9810.
Please please

Hi and Welcome to the Community!
I've never seen a 204, and find no documentation about it. So, I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

App error 200 reset??? help me

Hi,
Can anyone help?
I was doing a update but then accidently unppluged the phone so my blackberry torch started to reboot, it took a while then white screen App error 200 reset shows up i push it and then it trys to reboot again but same app error 200 reset over and over again. how can this be fixed?

Try the method above, which circumvents Desktop Manager. If that doesn't work, post back and we'll try some other things. In fact, go ahead and download an app to your PC called BBSAK, which you get here: www.bbsak.org
Once the app is installed, connect your device to the PC, then launch BBSAK. You'll be asked for a password. If you don't have a password set for your device, just click OK.
Your device should hopefully be recognized by BBSAK, in which case, choose the Wipe Device option. This will wipe the OS from your device, allowing you to do a fresh install using the instructions above.
*** If I've been helpful please consider clicking the LIKE BUTTON beneath my post.
*** Please remember to mark your thread as "Resolved" by clicking on OPTIONS to the right of the post and selecting "Accepted Solution."

App error 204

hey. there was this app in my phone which was not working ...so i deleted it ! after that i rebooted my phne,,,now when i turn my blackberry torch on white screen comes up saying app error 204 ??? plz help me out ... how do i fix it

this thread has a solution to it
http://supportforums.blackberry.com/t5/BlackBerry-Bold/Error-App-204/m-p/1558181/highlight/true#M105...
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App error 606 reset

I updated by Verizon BB Bold 9650 three days ago to OS 6. It worked fine until this morning when I turned the phone on and received a 102 error on the phone. I performed a re-install of the most recent OS6 using BB desktop software. After installation I received this message:
Your BlackBerry® Device Software is updated and you can safely disconnect your device.
Warnings were encountered during the loading process:
The following modules could not be loaded because their digital signatures were invalid.
    SecurIDLib.cod
    net_rim_bb_diagnostic.cod
    net_rim_bb_file_explorer_library.cod
    net_rim_bb_fileindexservice.cod
    net_rim_bb_medialibrary.cod
    net_rim_bb_media_framework_api.cod
    net_rim_font_european_sff.cod
    net_rim_font_arial.cod
    net_rim_font_courier.cod
    net_rim_font_georgia.cod
When turned on, the phone cycles through several error screens ending with a white screen stating App Error 606 reset, then another screen stating failed task: 'JVM'.
Have tried reloading OS5 software without solution and attempted x3 to reload OS6 with same result.
Any help is greatly appreciated.

I updated by Verizon BB Bold 9650 three days ago to OS 6. It worked fine until this morning when I turned the phone on and received a 102 error on the phone. I performed a re-install of the most recent OS6 using BB desktop software. After installation I received this message:
Your BlackBerry® Device Software is updated and you can safely disconnect your device.
Warnings were encountered during the loading process:
The following modules could not be loaded because their digital signatures were invalid.
    SecurIDLib.cod
    net_rim_bb_diagnostic.cod
    net_rim_bb_file_explorer_library.cod
    net_rim_bb_fileindexservice.cod
    net_rim_bb_medialibrary.cod
    net_rim_bb_media_framework_api.cod
    net_rim_font_european_sff.cod
    net_rim_font_arial.cod
    net_rim_font_courier.cod
    net_rim_font_georgia.cod
When turned on, the phone cycles through several error screens ending with a white screen stating App Error 606 reset, then another screen stating failed task: 'JVM'.
Have tried reloading OS5 software without solution and attempted x3 to reload OS6 with same result.
Any help is greatly appreciated.

App Error 523 Reset

Will somebody please help with my BB Pearl 8110 by walking me through
the complete resolution to this problem?
It all began by turning itself on and off, on and off.
I checked for updates an began the update process to v 5?
Unfortunately it must've turned itself on and off, on and off causing
App Error 523 Reset.
I followed other advice like hard and soft reboots? and my BB began
Blinking 4 times then once repeatedly.
So after going through, what I thought were the correct steps to recover
I've once again returned to
App Error 523 Reset.
At this point all I want is my BlackBerry back. Forget any personal items
I once had. I'll start all over again.
Thanks a bunch for any help and if it helps I will surely post so.
Scott

Hello!
We are so sorry that you are having so many difficulties. While many experience the same (a search here will reveal that fact), there are also many who have very positive experiences with their BB. Not every device is suitable for everyone -- which IMHO is why there are so many choices.
FYI -- these forums are a user-to-user support channel, not a user-to-RIM conduit. As such, it is unfortunate that we all missed your post and did not provide any useful responses to you...but, we are volunteers and not paid RIM support folks...sometime we just miss things. But a perusal through these forums will I think show your experience to be abnormal (as far as helpfulness in these forums is concerned). But, yes, I am biased...I volunteer a lot of time here when I can.
For the benefit of others who search and find this thread, here is the relevant KB for resolving the 523 error:
KB11816 Error "523 app.error.Reset" appears on the BlackBerry smartphone
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4 Display/Scan Bar Code
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App Error 603 Reset

Everything I have read posted re: this error is useless to me I have a Boostmobile BB Curve 9310 and haven't added any apps for awhile and all of a sudden the phone rebooted and instead of going to the home screen it went to a white screen with the error message " App Error 603"Reset, the only option you have is to reset and it just does the exact same thing. the posts as well as Blackberry's tech info on this state this is caused by a Java driven app that has created the problem and that the phone needs to have the OS reinstalled, sounds good but this error on my phone bars the usb cable from seeing the phone as it normally would, so since you can't see the phone you can't modidy, or delete anything much less re-install the OS, there is another post that suggests the use of the BBSAK program to reload the OS, same problem the program doesn't see the phone so NO CIGAR. Why is it that RIM doesn't have its techs working on this issue ??? Obviously its not an isolated problem.

Hi and Welcome to the Community!
I do not see that you have yet tried these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
You might also need to, instead of the web update site, install the Desktop Software and your BB OS package to your PC:
1) Uninstall, from your PC, any BB OS packages
2) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/apps-software/desktop/?lid=us:bboftwareesktopSoftware&lpos=us:bboftware
3) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
4) If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Now try the various tricks listed above and see if you can get your OS reloaded to your BB.
If things remain problematic, you may also want to try this procedure to perhaps narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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App Error 200 - Reset, BB curve 8520

Hello,
While I was downloading the new BB software via BB desktop manager, my laptop suddenly closed. After that, when I re-opened my mobile, after reloading, the screen went blank with an "App Error 200 - Reset" in the middle of the screen. I tried pressing the reset button, but it repeats the same system again! How can I solve this problem?! Pleasee Help

Just enter an incorrect one 10 times and the phone will reset itself back to factory settings without a password and then you are good to go. (P.S: note that the device wont lock out it will start fresh as a new device). Have you made a back-up of your BB at any given point in time?
If so, then you can just load the backup through the Desktop Manager.
Please follow the below threads and would give you some more idea on the issue and a feasible solution if mine doesnot satisfy you:
http://supportforums.blackberry.com/t5/BlackBerry-Bold/Device-Lock-Password-reset/td-p/1125369
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/BlackBerry-device-password-does-not-w...

My BB Flip 8220 giving App Error 523 Reset suddenly and not starting

Hello,
I am using BB 8220 Flip with IDEA Service Provided (since I am based in India - Pune). Suddenly, I got the white screen with message App Error 523 (Reset). I searched in the forum for the same and suggested to upgrade my OS as seems its OS is corrupted. But when i search for service provider to download the application, the OS version for 8220 is not available under Asia Pacific -> IDEA listing. Please help me out for the same or let me know if any other service provider download link for 8220 will work or not. Also, please provide me procedure to upgrade my OS. Thank you.

You can use the operating system from another service provider. Follow the instructions below.
https://www.blackberry.com/Downloads/entry.do?code=4DD9CEC1C21BC54EECB53786A2C5FA09
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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App error 205 reset- NEED HELP

Hi, so I have a Blackberry Cuve 8900. I was downloading something and than my usb connection accidently resetted on my laptop portable. I then unplugged my usb cable from my laptop while it is updating. Then I get this screen saying, "APP ERROR 205 Reset". What do I do?
Solved!
Go to Solution.

Try this first, before anything more complicated:
See the link below, for the download and simple installation instructions.
First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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App Error 523 reset - Curve 8320

Hey there. My BB curve is showing the app error 523 reset screen over and over. I cant get it to do much. Every now and then when I do a battery reset it will eventually load the main screen on the phone and say something about exception 3 error...something like that then the app error 523 shows up... but for the most part everytime the phone comes on, within 15 seconds the app error 523 pops up and locks the phone up.
Now I have been reading online for the past day or so trying to troubleshoot the issue, and I've read where I have to load the desktop manager and either d/l the new O/S and/or delete any apps that might have caused the issue. My problem is I cannot get the phone to stay connected to the desktop manager long enough to do anything befor the app error 523 pops up and shuts the phone down again. I have tried taking the memory card out and doing it, also tried taking the sim card out, but that error 523 keeps showing up.
Does anybody else know of anything I can try with this phone? It's really starting to get annoying.
Thanks for any advice..

Try this>
If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
Now, See if you uninstall any apps you question that might be cause the error --or theme.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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App error 285 - reset

wasdownloading from Blackberry desktop yesterday, download was interupted and phone is now stuck with message " app error 285 reset. when trying to access via desktop software it shows as connecting - never connected. so cant use phone. would appreciate any advice

Hello,
As per your problem, I would suggest you to make POWER Re start.
Take out your battery, fix it in, and wait for your BlackBerry Smartphone to restart.
Once done, then first connect your device with USB cable to your desktop.
Now open "BlackBerry Desktop Software".
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.
Thanks.

Re: app error 523 reset... PLEASE HELP!!!!

Hi! Ok, i am totally lost! My blackberry pearl 8100 stoped living as of this morning at 8 a.m. I has a white screen with the same message as yours did, "app error 523 reset" No matter how many times i hit reset, it doesnt RESET! I have been off work since 6 and online looking for solutions. I read what the guy told you about yours, but i dont think i understand. I purchased my bb from someone, and i dont have anything on my desktop manager as some websites say. I do have the usb that came with the phone. Please help me if you can. I cannot afford another cell at this moment and i really like the one i have now. I have also tried the holding down the alt cap del button; NOTHING. I JUST WANT MY PHONE BACK. PLEASE! SOS!

Hi and Welcome to the Forums!
(FYI - we had this split off of a closed thread so that it could receive proper attention...)
First, you need to take the red out of your posts...please.
Second, you need to do the following:
I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything. If you have never installed the Desktop Software to your PC, then skip steps 1 and 2.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
OK...next, follow this KB (including the other links within the KB) for recovery from the 523 error:
KB11816 Error "523 app.error.Reset" appears on the BlackBerry smartphone
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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App error 204 blackberry curve 9300

this is so annoying my phone wont work just keeps saying app error 204 done battery repull even tried software updater i cant get my phone to connect to anything please help!

sjwilliams wrote :
this is so annoying my phone wont work just keeps saying app error 204 done battery repull even tried software updater i cant get my phone to connect to anything.
Hello sjwilliams
Welcome to the Community
Does BlackBerry desktop software detect your device when you Connect it ,If yes Try Reloading your Device OS
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
If not that try this :
KB10144 : How to Force the detection of the BlackBerry smartphone using Application Loader
Please try it and let us know.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

App error 117 reset blackberry 9320

good afternoon, I have a blackberry curve 9320 and when you start to load the operating system reaches 70% and the screen goes blank with the message (Error 117 reset app)
and try installing the OS again using desktop software, also Use the BBSAK and did not give any results, also with instalador_rapido.exe did not accomplish anything, connect to pc via usb cable without battery to load operating system and the process put a battery at 100% charge and did not work either, still appears the error 117.
I need your cooperation
thanks

Hello die595tack067
Welcome to http://supportforums.blackberry.com/
Search and download your OS and all the above applies
Via sdgardne
Nevertheless, here's what I suggest...
The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below. (This is probably moot given the errors you have...it's likely your data is already gone from your device, which means you must now rely on a backup you took before this happened.)
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
BBM Channels PIN: C0007093A
Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

App error 523 reset... PLEASE HELP!!!!

First I lost my camera app. Then I started getting the message:APP ERROR 523. RESET.
Help needed.

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
Just select the appropriate device model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
IF the above does not work or help, You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
or download BBSAK http://bbsak.org/download.php
If JL_Cmder does not work, you can try this:
KB10144, http://www.blackberry.com/btsc/KB10144
and this: KB20371 http://www.blackberry.com/btsc/KB20371
Additional information:
http://www.blackberry.com/btsc/KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
Article ID: http://www.blackberry.com/btsc/KB10144
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4 Display/Scan Bar Code
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App Error 204 - Reset' (BB Torch 9810)

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