App error 602 during update

hi,
I was updating my BB 9350 7.1 bundle 921 with the desktop software, after the download and the installation was done; i recieve an "app error 602" message during the rebooting. now my phone does not restart at all and i have tried and triend several times. the desktop softaware does not connet to it. what can i do?
Celeo Osorio

Hi Celeoosorio...
If you want to solve this problem on your Blackberry ... You must download the BBASK.
Also you have the DM (desktop manager) for Windows PC
Have and download the OS to your Blackberry in this case the 9350
BlackBerry Handheld Software v7.1.0.2364 (Multilanguage) by Bluegrass Cellular
Package Version: 7.1.0.2364
Consisting of:
Applications: 7.1.0.861
Software Platform: 5.1.0.606
File name: 9350_9370AMEA_PBr7.1.0_rel2364_PL5.1.0.606_A7.1.0.861_Bluegrass_Cellular.exe
File size: 210.35MB
You should apply wipe + factory reset and Wipe= Error 507
Luego tu proceeds to install OS via Loader
How to Install or Upgrade to a New RIM BlackBerry Operating System (OS) with AppLoader
Source: Crackberry
Regards...
Kudos ** Do not forget to give those people who help and advise you regarding your questions ** Can
Accept as Solution to ** Comments **
@gutijose14
BBM Channels PIN: C0007093A
Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

Similar Messages

App Error 602 & "Uncaught exception: Application net_rim_bb_messaging_app(144) is not responding; process terminated"

Hi,
I have spent a whole and very frustrating day trying to solve the following problem and in exasperation I resort to a posting here. Note no changes had been made to the phone prior to the start of the problem.
My Blackberry 9800 Torch freezes on power-up. It can only be ‘unfrozen’ by taking out the battery or, if left alone, after many minutes it comes up with the white screen, ‘App Error 602' and ‘Reset’ which is highlighted. Resetting has the same effect as taking out the battery. After each restart, it goes through the usual security and time checks and then freezes again. However, on rare occasions I got the message “Uncaught exception: Application net_rim_bb_messaging_app(144) is not responding; process terminated”.
Soon after the restart, after the Security Software Verification and on confirming the time/date, there is a very small window of opportunity (literally a couple of seconds) to access the phone. After much trial and error, I discovered that (in Manage Connections) by disabling the Mobile Network and WiFi - effectively putting it into ‘aeroplane mode’ - the device would work, without any problem and indefinitely. Except, of course, I couldn’t access the phone network nor the internet, which isn’t helpful(!).
I have taken this opportunity to do a full back-up on to my PC, through BlackBerry Desktop Software (though I’m not sure this backs up downloaded Apps??). Separately, I've also copied all the subdirectories from the phone’s memory and media card on to the PC, retaining their correct structures (but presumably also copying the corruption causing the problem?).
Any ideas???
- thanks in advance!

The method you are attempting is the automatic method...sometimes it just doesn't work, and you must take control. The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Help! Torch broken down from nowhere. App Error 602.

So today my phone was working fine as it always has, I decided to remove some programs I don't need. I removed Google Talk and AOL Messenger and pressed yes to reboot as it needed to. Phone powered off, powered back on again and did the black Blackberry screen with scrolling white loading bar. It gets to the end of it and instead of booting my phone it presents me with a white screen with App Error 602 on it with Reset underneath, I press Reset and the phone powers off, on, black Blackberry screen with scrolling white loading bar and then goes back to App Error 602, Reset.
I cannot get it to start, I need it working urgently, the only Blackberry Support page suggests they don't know what the problem is, and advises me to reset to software on the phone. The only problem is BDM 4.7 will not connect to the device because it can't boot!
It comes up with Blackberry Torch 9800 but every single option is greyed out. In the bottom right it displays 'Connecting' with a circling green symbol but nothing ever happens. Please can anyone be of assistance.
Regards.
Blackberry Torch 9800
Carrier o2 UK.

I would recommend you download and install BBSAK and do a wipe on the device and reload the software.
BBSAK Download here. http://www.bbsak.org/download.php
Device operating system releases are "released" by specific carriers once they have certified and trained their support techs, but still, you are able to load to any carrier's same model by following the instructions below.
See the link below, for the download and simple installation instructions.
https://www.blackberry.com/Downloads/entry.do?code=F466E84E4D899DDA09BE2BF2D3D7ECE3
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Knowledge Base Updates
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App error 602 stuck in loop

My Curve 9360 has been freezing alot recently so I decided to check for software updates - there were plenty - but now I'm stuck.
I've completed the backup and install process but the phone won't reboot. Each time it tries I get "App Error 602". I've tried the sofy and hard reset but I'm stuck in the cycle and my phone will not turn on!!
Help please!!
Solved!
Go to Solution.

You could try Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, if it will run stable, you might be able to conduct other activities.
Otherwise, you may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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JSF problem - An internal error occurred during: "Updating JSP Index".

Hello Friends,
I am facing following problem in ecplise. Whenever I open JSP page or whenever I save my jsp page.
!ENTRY org.eclipse.core.jobs 4 2 2008-06-14 13:54:24.151
!MESSAGE An internal error occurred during: "Updating JSP Index".
!STACK 0
java.lang.NoClassDefFoundError: javax/servlet/jsp/tagext/TagLibraryInfo
     at org.eclipse.jst.jsp.core.internal.taglib.TaglibHelperCache.createNewHelper(TaglibHelperCache.java:112)
     at org.eclipse.jst.jsp.core.internal.taglib.TaglibHelperCache.getHelper(TaglibHelperCache.java:97)
     at org.eclipse.jst.jsp.core.internal.taglib.TaglibHelperManager.getHelperFromCache(TaglibHelperManager.java:43)
     at org.eclipse.jst.jsp.core.internal.taglib.TaglibHelperManager.getTaglibHelper(TaglibHelperManager.java:36)
     at org.eclipse.jst.jsp.core.internal.java.JSPTranslator.addTaglibVariables(JSPTranslator.java:684)
     at org.eclipse.jst.jsp.core.internal.java.JSPTranslator.translateXMLNode(JSPTranslator.java:997)
     at org.eclipse.jst.jsp.core.internal.java.JSPTranslator.translateRegionContainer(JSPTranslator.java:843)
     at org.eclipse.jst.jsp.core.internal.java.JSPTranslator.translate(JSPTranslator.java:734)
     at org.eclipse.jst.jsp.core.internal.java.JSPTranslationAdapter.getJSPTranslation(JSPTranslationAdapter.java:131)
     at org.eclipse.jst.jsp.core.internal.java.search.JSPSearchDocument.getJSPTranslation(JSPSearchDocument.java:112)
     at org.eclipse.jst.jsp.core.internal.java.search.JSPSearchDocument.getPath(JSPSearchDocument.java:149)
     at org.eclipse.jst.jsp.core.internal.java.search.JavaSearchDocumentDelegate.<init>(JavaSearchDocumentDelegate.java:30)
     at org.eclipse.jst.jsp.core.internal.java.search.JSPSearchSupport.createSearchDocument(JSPSearchSupport.java:401)
     at org.eclipse.jst.jsp.core.internal.java.search.JSPSearchSupport.addJspFile(JSPSearchSupport.java:295)
     at org.eclipse.jst.jsp.core.internal.java.search.JSPIndexManager$ProcessFilesJob.run(JSPIndexManager.java:262)
     at org.eclipse.core.internal.jobs.Worker.run(Worker.java:58)
I am using Ecplise 3.2.0
JSF 1.1
Tomcat 5.5
JSP2.0
Any solution for this?
Thanks & regards
Abhijai

Abhijai wrote:
java.lang.NoClassDefFoundError: javax/servlet/jsp/tagext/TagLibraryInfoThis exception is been thrown if the given class was available in classpath during compile time, but not during run time. The solution is obvious: make sure that the given class (or at least the JAR file with the given class) is available in the classpath during run time.
By the way, why did you think that this problem is related to JSF?

What is error (16) during updating i phone5?and I cant turn it on? Please HELP...!

what is error (16) during updating i phone5?and I cant turn it on? Please HELP...!
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IMEI/MEID *****
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<Edited By Host>

See this support document Resolve iOS update and restore errors - Apple Support, but an error 16 is usually a hardware error. I will also ask the hosts to edit your personal information about the phone. You should not post this on a public forum.

HT201210 what is error 6 during update process

What is an error 6 during update process?

Not a gppd error:
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Device keep turning plain and displaying App error 602

Dear Sirs,
My BlackBerry Curve 9300 is not functioning properly any more after i made BlackBerry ID on my PC to connect the device with the PC. The device turning plain and displaying App error 602
Could you please help me
Thank You in advance
Abdi Halim Musa

Hi Abdi Halim
This Knowledge Based will guide you to solve that problem: "App Error 602" appears on the BlackBerry smartphone or "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7
Good luck.
• Click Likes to appreciate those who helps you
• If your issue solved, mark the best post in your thread as Solution

HT5192 I cant update my mibile always i got the same message. An error occurrd during updating and sime times cannot establish connection ?!!!!

I cant update my mibile always i got the same message. An error occurrd during updating and sime times cannot establish connection ?!!!!

Hi Martha Leal Tapia,
Yes this issue was resolved. I had to add the below two parameters in the instance profile and continue the installation.
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Error message during update adobe reader

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App error 200 while updating my device software

Could anyone please give me some advice?
I was updating my Blackberry device software and after the update had finished was prompted to restart my system and the phone but my phone has since refused to come on. it keeps showing 'App Error 200' reset
The issue is that my blackberry is loading when the battery is removed and inserted again, but won't log in. After a while a white screen is displayed with the following message: App Error 200 and Reset just below it.
When I select the reset option, the above mentioned process just repeats itself.
My Blackberry desktop application does not even recognise up my phone once it is plugged in again.
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i tried this one & it worked
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or
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AE Error encountered during update (U44M1P7)

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U44.. update error http://forums.adobe.com/thread/1289956 may help
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-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html

App error 603 after updating Blackberry messenger

Hi
I updated Blackberry World and Blackberry Messenger simultaneously. After rebooting, the phone goes on, does 'software security verification' then shows me a white screen that says 'App error 603' Reset'.
I got it to work once (I don't know how) and then I couldn't get into Blackberry messenger - I tried deleting it, but the phone wouldn't give me the option. Now it just constantly goes to the white screen.
Anyone know what I could try?
Thanks!

OK...unfortunately, nothing about that addresses what the article linked above provides guidance for. So, let me ask the question simpler...have you clicked on, read, and tried what the article linked above provides?
If not, then please do so. If yes, then please provide specific results from what you tried that you found in the article.
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

TS3694 iTunes error (-5000) during update of my iPad from iOS 4.3 to iOS 6.0.1

During update of my iPad from iOS 4.3 to the latest version of iOS 6.0.1, iTunes gives an error (-5000) while backing up the iPad and asks "Would you like to continue? Continuing will result in the loss of all contents on this iPad."
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You have to connect the iPad to your computer to update.
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iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
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http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
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http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
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 Cheers, Tom

Error occured during update, and now i cant even use my phone.

i was going to update my ipone 4 from 4.2.1 and after the itunes downloaded, the update, it said, an error occured during setup, but i didnt remeber the number of the error. and i cant see it in itunes, and i see an usb cable and itunes on my phone main screen. i dont know, what can i do.

This support article won't help since he was able to connect to iTunes but got an error message and his phone went into recovery mode while attempting to update. He needs to resolve the specific cause of the error. Restarting the computer and iTunes won't help at all.
This article may help if he can get the specific error message:
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App error 602 during update

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