App error 603 after updating Blackberry messenger

 Hi
I updated Blackberry World and Blackberry Messenger simultaneously. After rebooting, the phone goes on, does 'software security verification' then shows me a white screen that says 'App error 603' Reset'.
I got it to work once (I don't know how) and then I couldn't get into Blackberry messenger - I tried deleting it, but the phone wouldn't give me the option. Now it just constantly goes to the white screen.
Anyone know what I could try?
Thanks!

OK...unfortunately, nothing about that addresses what the article linked above provides guidance for. So, let me ask the question simpler...have you clicked on, read, and tried what the article linked above provides?
If not, then please do so. If yes, then please provide specific results from what you tried that you found in the article.
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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