App error 603

I have a bb curve 9300 and since I last updated the app world application along with facebook and bbm it has been giving me this error message.  Tried everything so far.  From downloading the latest software to it, to wiping it out, to re-installing a previous software, then the latest one again.  And none of these solutions have helped!  Anything that anyone could recommend?  I have already uninstalled all the apps on the phone.  From app world, to gtalk, to twitter, to facebook!  All of them, and it still continues to give me this error!!  It does not give the error if I turn off the mobile network, but then, I can't use the phone but to take pics and have contacts in it! 
HELP!?

Error 507 means the device does not detect any operating system installed on the device.
See the link below for the download, and follow these simple installation instructions.
First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
VIA | JSanders
http://supportforums.blackberry.com/t5/BlackBerry-Device-software/error-507-reload-software/m-p/1477...
Error 603
Follow these steps:
Article ID: KB23951
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If your issue has been solved, please resolve it by marking "Accept as Solution"

Similar Messages

  • App Error 603 Reset

    Everything I have read posted re: this error is useless to me I have a Boostmobile BB Curve 9310 and haven't added any apps for awhile and all of a sudden the phone rebooted and instead of going to the home screen it went to a white screen with the error message " App Error 603"Reset, the only option you have is to reset and it just does the exact same thing.  the posts as well as Blackberry's tech info on this state this is caused by a Java driven app that has created the problem and that the phone needs to have the OS reinstalled, sounds good but this error on my phone bars the usb cable from seeing the phone as it normally would, so since you can't see the phone you can't modidy, or delete anything much less re-install the OS, there is another post that suggests the use of the BBSAK program to reload the OS, same problem the program doesn't see the phone so NO CIGAR. Why is it that RIM doesn't have its techs working on this issue ??? Obviously its not an isolated problem.

    Hi and Welcome to the Community!
    I do not see that you have yet tried these tricks:
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    KB27956 How to recover a BlackBerry smartphone from any state
    http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
    You might also need to, instead of the web update site, install the Desktop Software and your BB OS package to your PC:
    1) Uninstall, from your PC, any BB OS packages
    2) Make sure you have the BB Desktop Software already installed
    http://us.blackberry.com/apps-software/desktop/?lid=us:bboftwareesktopSoftware&lpos=us:bboftware
    3) Download and install, to your PC, the BB OS package you desire:
    http://us.blackberry.com/support/downloads/download_sites.jsp
    4) If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
    C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
    C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
    Now try the various tricks listed above and see if you can get your OS reloaded to your BB.
    If things remain problematic, you may also want to try this procedure to perhaps narrow down the precise causal item:
    Load your OS "bare bones"...if anything is optional, do not install it.
    If the behavior presents immediately, then try a different OS with step 1
    If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
    Add one thing -- no matter how tempting, just one.
    If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
    Repeat steps 4 and 5 until all things are loaded or the behavior presents
    When the behavior presents, you know the culprit...the last thing you loaded.
    If the behavior does not re-present, then you know that either step 1 or 2 cured it.
    If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • App Error 603 with "App Error 603".

    My Curve 9330 occasional reboots with error message, "App Error 603".  Also sometimes get the message, "Uncaught exception index 11 >= 11".  Help!!!

    I would recommend doing a wipe out of your handheld.  Mine was doing the same and it looks like that did the trick for me. 
    To do that go to Options>Security>Security Wipe you will be prompted to enter the password blackberry to be able to do this. 
    Hope it helps.

  • Received App Error 603, now I can't connect to BlackBerry Desktop to backup or sync contacts/notes before hard reset

    Hi,
    For the past several days, my BlackBerry Bold 9650 has been resetting frequently (often going to a white screen reading "App Error 603"), losing access to applications, and generally acting terribly.  I have essentially lost the ability to use it in any meaningful way (the phone features work rarely, e-mail, not at all).  I took it into Sprint and was told that a hard reset would have to be performed, but that I should backup my contacts and notes via BlackBerry Desktop, prior to doing so.  However, thought the Desktop launches when I connect to my MacBook Air, and the status bar says "Connecting," once it stops saying "Connecting," when I click on the device icon in the upper left, it says "(Not connected)," so I cannot backup or sync the data.
    Could you please let me know how to backup my contacts and notes before I have the hard reset done, since I desperately need them?
    Thank you very much!

    By the way, while the Desktop software says that the Bold 9650 is "(Not Connected)," it does seem to know it's connected to some kind of BlackBerry device.  The status bar stops saying "Connecting..." and, when I phyiscally disconnect the Bold, the status bar then reads, "Device Disconnected."
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  • App error 603 after updating Blackberry messenger

     Hi
    I updated Blackberry World and Blackberry Messenger simultaneously. After rebooting, the phone goes on, does 'software security verification' then shows me a white screen that says 'App error 603' Reset'.
    I got it to work once (I don't know how) and then I couldn't get into Blackberry messenger - I tried deleting it, but the phone wouldn't give me the option. Now it just constantly goes to the white screen.
    Anyone know what I could try?
    Thanks!

    OK...unfortunately, nothing about that addresses what the article linked above provides guidance for. So, let me ask the question simpler...have you clicked on, read, and tried what the article linked above provides?
    If not, then please do so. If yes, then please provide specific results from what you tried that you found in the article.
    Thanks and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • App error 523 8530

    help please

    "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
    Receiving "app error 603" or "app error 523" after registration to the cellular network   
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
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    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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  • App error 606 and can't connect to desktop software either

    hello,
    today my blackberry (bold 9780) rebooted and once it restarted i got the app error 606, which i can reset over and over again (no help). i've googled and found out there were more people who've come across this problem. there were a lot of suggestions to use the dekstop software to backup and reinstall. but now i can't even connect to the desktopmanager, and the 'update' button isn't working either. i'm using a macbook pro (10.5.8) by the way. what can i do?
    thanks.

    Hey,
    I already had it fixed. I know you can reset it via desktopmanager and there are some problems with new macs. But my mac isn't new (so no 64bit problem) and it wouldn't recognize it begin with. I never found out it had something to do with the fact that i never connected it before.
    What I did was go to the store, had it send away.. So blackberry did the reset job for me. I got it back in 4days which made it less **bleep** haha.
    I immediately connected it to my mac, and all was fiine.. So some can reset even with an error and some don't.. Hope this says enough.

  • App error 200 while updating my device software

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    i tried this one & it worked
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    A couple of  things to try:
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    Have you tried with system PLD?
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  • BB 8320 showing APP error 523. How do I back up data before installing new os

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    Hi and Welcome to the Forums!
    Sorry, but it is highly likely that your data is already lost...so there is nothing to backup now. This simply proves the point that there are two kinds of computing device users...those who have lost data...and those who will. Backups before things go wrong are simply not optional.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • App error 606 reset

    I updated by Verizon BB Bold 9650 three days ago to OS 6.  It worked fine until this morning when I turned the phone on and received a 102 error on the phone.  I performed a re-install of the most recent OS6 using BB desktop software.  After installation I received this message:
    Your BlackBerry® Device Software is updated and you can safely disconnect your device.
    Warnings were encountered during the loading process:
    The following modules could not be loaded because their digital signatures were invalid.
        SecurIDLib.cod
        net_rim_bb_diagnostic.cod
        net_rim_bb_file_explorer_library.cod
        net_rim_bb_fileindexservice.cod
        net_rim_bb_medialibrary.cod
        net_rim_bb_media_framework_api.cod
        net_rim_font_european_sff.cod
        net_rim_font_arial.cod
        net_rim_font_courier.cod
        net_rim_font_georgia.cod
    When turned on, the phone cycles through several error screens ending with a white screen stating App Error 606 reset, then another screen stating failed task: 'JVM'.
    Have tried reloading OS5 software without solution and attempted x3 to reload OS6 with same result.
    Any help is greatly appreciated.

    I updated by Verizon BB Bold 9650 three days ago to OS 6.  It worked fine until this morning when I turned the phone on and received a 102 error on the phone.  I performed a re-install of the most recent OS6 using BB desktop software.  After installation I received this message:
    Your BlackBerry® Device Software is updated and you can safely disconnect your device.
    Warnings were encountered during the loading process:
    The following modules could not be loaded because their digital signatures were invalid.
        SecurIDLib.cod
        net_rim_bb_diagnostic.cod
        net_rim_bb_file_explorer_library.cod
        net_rim_bb_fileindexservice.cod
        net_rim_bb_medialibrary.cod
        net_rim_bb_media_framework_api.cod
        net_rim_font_european_sff.cod
        net_rim_font_arial.cod
        net_rim_font_courier.cod
        net_rim_font_georgia.cod
    When turned on, the phone cycles through several error screens ending with a white screen stating App Error 606 reset, then another screen stating failed task: 'JVM'.
    Have tried reloading OS5 software without solution and attempted x3 to reload OS6 with same result.
    Any help is greatly appreciated.

  • App Error 523

    Hey Folks,
    Im in a bit of a bother. 3 weeks ago, i went to goa for a few days off. I had switched off my phone, and when i landed, i turned it on in order to call the hotel. When i did turn it on, i got this white screen which simply said "app error 523" and gave me only one option, to reset. When i did reset the phone, it came back to the same screen, and now......thats all my blackberry does. Its a 8520 by the way. I cant put in my SIM PIN, i cant make a call, i cant plug it into a computer, i cant do anything with it basically. Its just dead.
    SO!!! Since it is still under warranty, i gave it to Jumbo Electronics, hoping theyd be able to fix it up for me. I have specifically asked them to keep my data, because i have business contacts that are vital to my work on there. Now, Jumbo called me up, and said they cant make my phone functional, without reformatting the entire device, and losing all of my data.
    Now, no offence to Jumbo, but i doubt they have the proper expertise to deal with this. As far as i can see, they are just plugging it into a PC and reformatting it like anyone could do.
    Which is why i turn to you guys. Is there any way, any at all, that i can keep my data and use my phone ever again??
    I havent ever backed it up, not that i would remember doing it, but i doubt i have. Is there any way i can fix this up??
    Please please please help me out, im so sick of this. I did nothing wrong whatsoever, and now im losing time, and money i could have been making, as well as a constant headache.
    Appreciate all your suggestions and responses.
    Thanks and Cheers,
    Gaurav

    Hi
    If you have never done a back-up of your device, then you will lose all your personal settings, contacts etc. Reformatting basically means reloading the software which will completely wipe out the data.
    The ONLY possibility is that you have connected to the PC using the Desktop manager or Software and did inadvertantly do a back-up. If you never connected them don't bother trying to find the file, if you did it has the extension .ipd and so is easy to find in a search.
    Otherwise the Jumbo guys are quite right. Sorry.
    Blackberry Best Advice - Back-up weekly
    If I have helped you please check the "Kudos" star on the right >>>>

  • App Error 523 Reset

    Will somebody please help with my BB Pearl 8110 by walking me through
    the complete resolution to this problem?
    It all began by turning itself on and off, on and off.
    I checked for updates an began the update process to v 5?
    Unfortunately it must've turned itself on and off, on and off causing
    App Error 523 Reset.
    I followed other advice like hard and soft reboots? and my BB began
    Blinking 4 times then once repeatedly.
    So after going through, what I thought were the correct steps to recover
    I've once again returned to
    App Error 523 Reset.
    At this point all I want is my BlackBerry back. Forget any personal items
    I once had. I'll start all over again.
    Thanks a bunch for any help and if it helps I will surely post so.
    Scott

    Hello!
    We are so sorry that you are having so many difficulties. While many experience the same (a search here will reveal that fact), there are also many who have very positive experiences with their BB. Not every device is suitable for everyone -- which IMHO is why there are so many choices.
    FYI -- these forums are a user-to-user support channel, not a user-to-RIM conduit. As such, it is unfortunate that we all missed your post and did not provide any useful responses to you...but, we are volunteers and not paid RIM support folks...sometime we just miss things. But a perusal through these forums will I think show your experience to be abnormal (as far as helpfulness in these forums is concerned). But, yes, I am biased...I volunteer a lot of time here when I can.
    For the benefit of others who search and find this thread, here is the relevant KB for resolving the 523 error:
    KB11816 Error "523 app.error.Reset" appears on the BlackBerry smartphone
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • App Error 602 & "Uncaught exception: Application net_rim_bb_messaging_app(144) is not responding; process terminated"

    Hi,
    I have spent a whole and very frustrating day trying to solve the following problem and in exasperation I resort to a posting here. Note no changes had been made to the phone prior to the start of the problem.
    My Blackberry 9800 Torch freezes on power-up. It can only be ‘unfrozen’ by taking out the battery or, if left alone, after many minutes it comes up with the white screen, ‘App Error 602' and ‘Reset’ which is highlighted. Resetting has the same effect as taking out the battery. After each restart, it goes through the usual security and time checks and then freezes again. However, on rare occasions I got the message “Uncaught exception: Application net_rim_bb_messaging_app(144) is not responding; process terminated”.
    Soon after the restart, after the Security Software Verification and on confirming the time/date, there is a very small window of opportunity (literally a couple of seconds) to access the phone. After much trial and error, I discovered that (in Manage Connections) by disabling the Mobile Network and WiFi - effectively putting it into ‘aeroplane mode’ - the device would work, without any problem and indefinitely. Except, of course, I couldn’t access the phone network nor the internet, which isn’t helpful(!).
    I have taken this opportunity to do a full back-up on to my PC, through BlackBerry Desktop Software (though I’m not sure this backs up downloaded Apps??). Separately, I've also copied all the subdirectories from the phone’s memory and media card on to the PC, retaining their correct structures (but presumably also copying the corruption causing the problem?).
    Any ideas???
    - thanks in advance!

    The method you are attempting is the automatic method...sometimes it just doesn't work, and you must take control. The simplest way is to, on a PC (you cannot do this on MAC):
    1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
    2) Uninstall, from your PC, any BB OS packages
    3) Make sure you have the BB Desktop Software already installed
    http://us.blackberry.com/software/desktop.html
    4) Download and install, to your PC, the BB OS package you desire:
    http://us.blackberry.com/support/downloads/download_sites.jsp
    It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
    5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
    C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
    C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
    6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
    6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
    http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
    Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
    If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
    If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
    KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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