App Error 606 ~ Please Help

Just upgraded to OS 6.0. Deleting unwanted mailboxes > asked to update Email Set Application > did so > BB dies with message...App Error 606, Reset.
What to do?

At this point, you'll need to reconnect to BlackBerry Desktop Software to get anywhere with your phone. Have a look at this article from RIM:
http://www.blackberry.com/btsc/KB10144
I hope that helps you.
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App error 552 PLEASE HELP ME!!!

Hi for days now i have had a white screen and small writing on saying app error 552. The phone will not come on at all, just resets to the same screen so I cant do anything via the phone.
I asked on my facebook and was giving a link to try for some software. I downloaded it and it recognised my phone (well i think it did) but kept saying no updates available. and wouldnt do anything basically could not choose options or device as no highlighted options.
I was then told today to download another which i did, I downloaded blackberry device software for my phone and installed.
After installation and On starting the program, it comes up with : Devie connection, enter pin?
It does not have any options and wont let me input anything in to it.
I was told if I got the software I could plug in to the computer via a usb and do a master reset, or reset and delete all files and hardware and this would sort out the problem.
I just need help, i can do it if i have clear instructions to read, simpler the better lol. I dont want to have to get a new phone.
I dont care if i lose everything as long as i cn use it and get stuff back on it.
Please help all suggestions welcome.

Hello,
First, start with this reference:
Article ID: KB18751 Error "Reload Software: 552" is displayed on the BlackBerry smartphone
Next, please conduct these steps as preparation:
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below. (this is likely moot in your situation)
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Now, attempt to use these tricks..however, please substitute the Desktop Sofware or LOADER.EXE from the above rather than any update website they may direct you to:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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APP ERROR 523 please help!!!

Can someone please help me!! my blackberry loads and then gets to a white screen saying app error 523 and then turns off can anyone help me fix this via a mac computer?

If you don't know the password you're going to lose the data on the device anyway. I'd do the following:
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
2. Download the OS file from step 1 to the PC then install it to the PC by running (double clicking) the file you downloaded.
3. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." Also check the following locations for vendor.xml files and delete any instances of the file:
On Windows Vista/7 navigate to C:\Users\YOUR_USER\AppData\Roaming\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)
On Windows XP navigate to C:\Documents and Settings\YOUR_USER\Application Data\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)
5. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to next step.
6. Plug in BlackBerry and double click on "Loader.exe." It's located in c:\program files\common files\research in motion\apploader
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2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Orignaly App error 606...help

Device info.
Im with 3, however i did not receive the handset from them. Its a Blackberry torch 9810.
I Assume it was/is running the newest OS, but at this time i cant turn the device on to check.
My desktop software version is 7.1.0.37.
Issue.
My phone a couple of days ago was unexpectedly turned of. When i tried to turn the device back on, it took a long time getting half way through the OS booting loading screen, crashing and starting again. Eventually it got past the loading screen and showed me the app error 606 screen.
Now all the phone does when trying to boot up is get stuck in a loop of the blackberry loading screen, crashes after about 20 seconds, then starts again when the red light comes on. When attempting to connect to the computer using blackberry to usb wire, to reload the OS, it stays contended for about 20 seconds, the same time the phone keeps crashing. It just keep losing power, even though Ive been charing it for a while.
Ive tried following Knowledge base
-KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
-KB20371 BlackBerry Desktop Manager cannot communicate with the connected BlackBerry device
I know i have to reload the OS, however first i need to make sure the blackberry stays connected.
In Knowledge base KB10144 How to force the detection of the BlackBerry smartphone using Application Loader i get stuck on the step where blackberry software can not communicate with the connected device, either click Retry, Update or Cancel, when i click update, then repair, it just says there are no updates available, and a form below where you can enter your email address. Does not repair the phone at all. Is it supposed to open the application loader? I think this is all to do with the fact the phone keeps switching on then off, when either charging or trying to connect to the computer.
Might just be me being an **bleep**. But am i missing something? Ive read a million threads to do with the app error 606, Ive tried for about 2 days now to get a proper connection to the computer, or even just to see the app error screen again. Just always gets stuck on the black berry loading screen.
Any help would be much appreciated.

theotedted wrote:
No other ideas then. Just get a new phone....
Have you tried wiping the device completely? You can skip to step number 5 if you want and see if BBSAK will connect and wipe the device. Then you'll need to come back to step number 3 (you can skip the backup since you can't make a backup at this point.) Another trick is to remove the battery and attempt to connect to the device.
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
2. It doesn't hurt to do a manual backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. You can get BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file from step 1 to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." Also check the following locations for vendor.xml files and delete any instances of the file:
On Windows Vista/7 navigate to C:\Users\YOUR_USER\AppData\Roaming\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)
On Windows XP navigate to C:\Documents and Settings\YOUR_USER\Application Data\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)
5. If you're simply updating the OS to a newer version skip this step. If doing a clean OS reload use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to next step.
6. Plug in BlackBerry and double click on "Loader.exe." It's located in c:\program files\common files\research in motion\apploader
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

HT1933 I follow these steps but it redirects to me to itunes and says "Your request produced an error [newNullResponse] please help an expensive app was purchased and wasnt supposed too!

I follow these steps but it redirects to me to itunes and says "Your request produced an error [newNullResponse] please help an expensive app was purchased and wasnt supposed too! I really need help asap

Use this Link to Contact iTunes Customer Service and request assistance...
Apple Support iTunes Store Contact Us

Torch App Error 606 + Can't connect to desktop Manager

Hi,
I was backing up my blackberry torch last night and the connection was disconnected during the backup. When the phone restarted the message "App Error 606" / "Reset" came up. I can't do anything on my phone except for reset it, and pulling the battery does nothing.
When I try to connect it to blackberry desktop software it wont connect... I left it for an hour and it still just said that it was connecting.
I also tried connecting to BBSAK and it couldn't connect there either, so I can't reset it to factory settings. I checked the desktop manager and it recognizes the USB port as connected to a blackberry device but that is about as close as I can get to connecting to anything.
I have a backup of all of my information from before this happened so I don't mind completely resetting my phone, but I have no idea how to do this without being able to:
a) connect it to the computer
b) do anything except reset on the phone
Any help would be great!
Thanks,
Mike

Try in Safe mode, remove last installed 3-th-party appliction, may be it's help you?
Safe mode:
When starting the BlackBerry smartphone, safe mode can be used to prevent third-party applications from running automatically. Safe mode is designed to allow troubleshooting or remove any unwanted applications.
To turn on safe mode, complete the following steps:
Remove and reinsert the BlackBerry smartphone battery.
When the red light-emitting diode (LED) light goes out, press and hold the Escape key as the BlackBerry smartphone is loading. See KB05470 for the location of the Escape key. (The Escape key is located on the right side of the trackball, above the keyboard on the BlackBerry smartphone.Use the Escape key to exit a screen, move back a page in the browser, close a message, or close a menu.)
When the dialog box appears, click OK.
Note: Safe mode is indicated by a safe mode indicator in the BlackBerry smartphone status section of the Home screen.
To turn off safe mode, remove and reinsert the BlackBerry smartphone battery.
Be sure to click Likes! for those who have helped you.
If your query is resolved then please click on “Accept as Solution”.

App error 606 and can't connect to desktop software either

hello,
today my blackberry (bold 9780) rebooted and once it restarted i got the app error 606, which i can reset over and over again (no help). i've googled and found out there were more people who've come across this problem. there were a lot of suggestions to use the dekstop software to backup and reinstall. but now i can't even connect to the desktopmanager, and the 'update' button isn't working either. i'm using a macbook pro (10.5.8) by the way. what can i do?
thanks.

Hey,
I already had it fixed. I know you can reset it via desktopmanager and there are some problems with new macs. But my mac isn't new (so no 64bit problem) and it wouldn't recognize it begin with. I never found out it had something to do with the fact that i never connected it before.
What I did was go to the store, had it send away.. So blackberry did the reset job for me. I got it back in 4days which made it less **bleep** haha.
I immediately connected it to my mac, and all was fiine.. So some can reset even with an error and some don't.. Hope this says enough.

App error 606 reset

I updated by Verizon BB Bold 9650 three days ago to OS 6. It worked fine until this morning when I turned the phone on and received a 102 error on the phone. I performed a re-install of the most recent OS6 using BB desktop software. After installation I received this message:
Your BlackBerry® Device Software is updated and you can safely disconnect your device.
Warnings were encountered during the loading process:
The following modules could not be loaded because their digital signatures were invalid.
    SecurIDLib.cod
    net_rim_bb_diagnostic.cod
    net_rim_bb_file_explorer_library.cod
    net_rim_bb_fileindexservice.cod
    net_rim_bb_medialibrary.cod
    net_rim_bb_media_framework_api.cod
    net_rim_font_european_sff.cod
    net_rim_font_arial.cod
    net_rim_font_courier.cod
    net_rim_font_georgia.cod
When turned on, the phone cycles through several error screens ending with a white screen stating App Error 606 reset, then another screen stating failed task: 'JVM'.
Have tried reloading OS5 software without solution and attempted x3 to reload OS6 with same result.
Any help is greatly appreciated.

I updated by Verizon BB Bold 9650 three days ago to OS 6. It worked fine until this morning when I turned the phone on and received a 102 error on the phone. I performed a re-install of the most recent OS6 using BB desktop software. After installation I received this message:
Your BlackBerry® Device Software is updated and you can safely disconnect your device.
Warnings were encountered during the loading process:
The following modules could not be loaded because their digital signatures were invalid.
    SecurIDLib.cod
    net_rim_bb_diagnostic.cod
    net_rim_bb_file_explorer_library.cod
    net_rim_bb_fileindexservice.cod
    net_rim_bb_medialibrary.cod
    net_rim_bb_media_framework_api.cod
    net_rim_font_european_sff.cod
    net_rim_font_arial.cod
    net_rim_font_courier.cod
    net_rim_font_georgia.cod
When turned on, the phone cycles through several error screens ending with a white screen stating App Error 606 reset, then another screen stating failed task: 'JVM'.
Have tried reloading OS5 software without solution and attempted x3 to reload OS6 with same result.
Any help is greatly appreciated.

App Error 606

Hello, my blackberry is giving me "App Error 606" with a white screen and "Reset" I reset the phone but nothing happened. I couldn't connect the phone with the Blackberry Desktop software ! How can I fix the problem without losing my data. note: I didn't packup my device ! Another question is if updating the OS will fix the problem, would my files remain the same or everything will be deleted after the update is done ?!

Hi q8fh and littlebird3450
Welcome to BlackBerry Support Community Forums
As you are unable to start you device on safe mode to do a backup as adviced above, so you might loss your data in order to recover your device . Please follow the WorkAround suggested within this KnowledgeBase to Recover your device :
KB23954 : "App Error 606" is displayed on the BlackBerry smartphone.
So please try it and let us know.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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Sanjay
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App Error 606 ~ Please Help

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