App error curve 8520

Need urgent help with this please. A friend of mine also has a bb curve 8520 and recently she keeps getting the "App error 523".
I've tried googling the problem and everywhere says to reset the o/s. While this is straightforward in theory, When I've tried to connect the device to the bb desktop, the phone loads up for about 5 seconds, and then the app screen appears.
It even does this when I boot up the bb in safe mode. I'm getting frustrated now as I cant do anything with the bb desktop (as in re-install the o/s) when the app error message screen comes up.
Any ideas please?

If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Similar Messages

  • Blackberry curve 8520 app error 523

    BlackBerry Curve 8520 showing me this "APP Error 523 - Reset "it shows to me and it dosen't open,when i press Reset phone restarted but it shows to me the same thing. Later I connected data cable 8520 with blackberry desktop software
    And delete all 3rd party apps with "loder" but I can't solve this problem. Its now show this this massage " app error 523" now my bb is off mode now how can I relode new OS in off mode. What can do??? 

    Hello noman6999
    Sorry to hear about your issue ! Now try those steps as see if your device back to normal:
    ( Credit JSanders )
    1) Make sure you have Blackberry Desktop Manager installed. BlackBerry desktop software
    2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
    3) The Application Loader Wizard will appear -- click "Next."
    4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
    5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
    NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.  BlackBerry Software Download Site
    Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
    Additional information:
    KB24395  :  "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry Smartphone
    KB10144  :  How to force the detection of the BlackBerry smartphone using Application Loader
    If needed you can also try this :
    KB27956 :  How to recover a BlackBerry smartphone from any state
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Curve 8520: app error 200

    I have a 8520. I tried deleting an app using the bb desktop software. At the end of the task I got the message "can't connect with the device". The device keeps saying "app error 200". What do I do?

    I have a 8520. I tried deleting an app using the bb desktop software. At the end of the task I got the message "can't connect with the device". The device keeps saying "app error 200". What do I do?

  • App Error 200 - Reset, BB curve 8520

    Hello,
    While I was downloading the new BB software via BB desktop manager, my laptop suddenly closed. After that, when I re-opened my mobile, after reloading, the screen went blank with an "App Error 200 - Reset" in the middle of the screen. I tried pressing the reset button, but it repeats the same system again! How can I solve this problem?! Pleasee Help

    Just enter an incorrect one 10 times and the phone will reset itself back to factory settings without a password and then you are good to go. (P.S: note that the device wont lock out it will start fresh as a new device). Have you made a back-up of your BB at any given point in time?
    If so, then you can just load the backup through the Desktop Manager.  
    Please follow the below threads and would give you some more idea on the issue and a feasible solution if mine doesnot satisfy you:
    http://supportforums.blackberry.com/t5/BlackBerry-Bold/Device-Lock-Password-reset/td-p/1125369
    http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/BlackBerry-device-password-does-not-w...

  • Cannot install blackberry app world on black berry curve 8520 - OS 5

    Cannot install blackberry app world on black berry curve 8520 - OS 5
    here's the error message;
    "sorry your device does not meet the system requirements that are needed to support blackberry app world"

    i have sort of the same problem? when i try to download bb app world on my 8520, it lets me go as far as selecting the language, but after pressing 'next' all that shows up is the blackberry image at the top of the screen,, and like its finished loading???? pleaseeeeeee!!! i need help, seriously starting to annoy me! and this phone is useless to me because i cant get anything on it!

  • App world wont download on my curve 8520!!!!!!

    my blackberyy curve 8520 will not let me downloads app world?
    anyone know why ?  

    Hello chloejones1, 
    Welcome to the forums. 
    What happens when you try to download BlackBerry App World™ ? Are you getting an error message? Are you meeting the system requirements as listed below? 
    BlackBerry App World 2.1 requires BlackBerry® Device Software v4.5 or higher. BlackBerry App World 3.1 requires BlackBerry® Device Software v5.0 or higher (Click "options", then "about" from your smartphone to check your version). Learn how to update your device software
    A trackpad, trackball or touch screen
    A service plan that includes access to the BlackBerry® Browser
    View the list of countries in which BlackBerry App World is available
    With a bit more information we should be able to help you out. Have a good day. 
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Appworld web plugin error, BB curve 8520, provider O2.

    My daughter has a BB curve 8520.  She is trying to download a BB app and has asked for my help.  She has downloaded the latest Appworld but cannot download app.  Her laptop says"an error has occurred communicating with the BlackBerry app world web plugin.  Please restart your device and try again.  If you have content protection enabled on your device, please disable and try again".  We have restarted laptop and BB but still the same mesage, can anyone help?
    Solved!
    Go to Solution.

    Hi,
    i bought new blackberry 8520 and i am using desktop software vers6.10. When i tried to downlaod free application from app store, it checked my device status and recommended to download latest version of app world thru system check page. After succesful download of app world, my device has restarted succefully. But when i tried to connect using webpage, it shows error as "App World Web Plugin Error
     An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.".
    Note: i didn't configure any email setting overmy phone.
    I have tried the steps mentioned in the resolved section, but all went in vain.
    Please help me to install app world successfully into my mobile.

  • App World doesn't appear in my Curve 8520! Please Help

    Hello. So I bought my BB curve 8520 and I've tried to install App World. It says that it is installed but when I go to my phone it's not there. I've looked everywhere and even used "show all". I've uninstalled and installed again, I tried to install from my blackberry instead of installing it from my computer and it doesn't appear. However, when I go to Options>advanced>applications it's there. What's wrong? I've been looking all around and I just don't get it.
    Help please, thank you!

    PBT2014 wrote:
    Hi, I have the same issue with my app world. I have the BB curve 8520 updated the App World version. It says that it is installed but when I go to my phone it's not there. I've looked everywhere and even used "show all". I've uninstalled and installed again, I tried to install from my blackberry instead of installing it from my computer and it doesn't appear. However, when I go to Options>advanced>applications it's there. What's wrong? I've been looking all around and I just don't get it.
    Help please, thank you!
    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
    KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
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  • Curve 8520 - Showing white screen with an error 523

    Hi,
    My Blackberry Curve 8520 is showing an error 523-reset....
    Please suggest what to do as it is not ready to get turned on!!!!!!!!
    Thanks,
    Udit Maheshwari

    Udit-Maheshwari wrote: 
    My Blackberry Curve 8520 is showing an error 523-reset....
    Please suggest what to do as it is not ready to get turned on!!!!!!!!
    Hi Udit-Maheshwari
    If still unable to recover your device then please follow this :
    ( Credit JSanders )
    1) Make sure you have Blackberry Desktop Manager installed.  http://na.blackberry.com/eng/services/desktop/
    2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
    3) The Application Loader Wizard will appear -- click "Next."
    4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
    5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
    NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
    http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
    Additional information:
    KB24395 :  "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry Smartphone
    Article ID: KB10144  : How to force the detection of the BlackBerry smartphone using Application Loader
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Curve 8520 will load to homepage but cannot access menu/apps/dialing anything :(

    Hey folks,
    My Curve 8520 decided to die today
    When i try and use it, I view the home page but I cannot access the menu when pressing the BB button, none of the apps work on the task bar, I cant dial numbers and none of the side buttons work. All i can do is move the tracker pad around. When the screen fades out to black, i cant get anything back it stays like that. The red led was flashing as well, but ive had a few messages come through as well now - but it was flashing before.
    Ive tried a hard reboot (taking the battery out) a few times, ive even left the battery out for like 5 mins.
    Ive tried connecting to bb desktop manager - but when the device is connected and the prompt for mass storage mode comes up it wont let me select yes or no - so desktop manager is never able to recognise it.
    please help - the insurance people are rubbish n it could take like 5-6 weeks to get it sorted 
    regards
    tris

    update . I solved it with a reboot (removed battery with phone switched on)....      the missus happy again...

  • HELP with BlackBerry Curve 8520, White screen after update to App World 2.0

    Hi, need an answer as soon as possible please.
    i downloaded the app world 2.0, after that i was told to restart. I didt, but, now i just have a White screen with the little clock on it... please... need an answer now, because my BB ys my world... Bussines, life, everything...
    Here is a pic of what I've mentioned...
    BlackBerry does not start anymore

    Same thing for me...I am using this post to try to solve:
    http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8500/Curve-8520-stuck-on-a-quot-w...

  • App Error 523 reset - Curve 8320

    Hey there. My BB curve is showing the app error 523 reset screen over and over. I cant get it to do much. Every now and then when I do a battery reset it will eventually load the main screen on the phone and say something about exception 3 error...something like that then the app error 523 shows up... but for the most part everytime the phone comes on, within 15 seconds the app error 523 pops up and locks the phone up.
    Now I have been reading online for the past day or so trying to troubleshoot the issue, and I've read where I have to load the desktop manager and either d/l the new O/S and/or delete any apps that might have caused the issue. My problem is I cannot get the phone to stay connected to the desktop manager long enough to do anything befor the app error 523 pops up and shuts the phone down again. I have tried taking the memory card out and doing it, also tried taking the sim card out, but that error 523 keeps showing up.
    Does anybody else know of anything I can try with this phone? It's really starting to get annoying.
    Thanks for any advice..

    Try this>
    If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
    1) Make sure you have Blackberry Desktop Manager installed.
    http://na.blackberry.com/eng/services/desktop/
    2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
    3) The Application Loader Wizard will appear -- click "Next."
    4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
    5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
    Now, See if you uninstall any apps you question that might be cause the error --or theme.
    NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
    http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Problem with app-world/ bb curve 8520

    Hello
    I have a wifi connection on bb curve 8520 but i can't connect with messenger or app-worl it says that i'm not connected to network on the other side with the browser its ok
    thank you
    Solved!
    Go to Solution.

    You need to contact whoever provides the cellular service on your mobile phone.

  • Blackberry curve 8520 blackberry app world

    Hello,
    I have a question. Is it possible to download angry birds on curve 8520 when i look on my bb i can see it is but when i look at the computer at blackberry app world i can't see it's possible.
    I hope somebody can help me.
    Thanks

    Angry birds is only available on the blackberry playbook tablet.  It is not available for any blackberry smartphone.
    Check out this link:
    http://appworld.blackberry.com/webstore/content/74883
    under supported devices, it only listes the blackberry playbook as being supported.
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • Remove app world from bb curve 8520

    i downloaded bb app world to my curve 8520 and since i do not have a bb data package, i now cannot access the app world or the internet at all. how do i delete/uninstall bb app world without being able to access the actual app world app or the internet?
    Solved!
    Go to Solution.

    App world can be accessed via Wi-Fi.
    To delete App World go to Options > Advanced Options > Applications. Highlight the app world > click menu and select delete.
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

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