App folders disappear

I turned on my iPhone 4 with OS 4.1 yesterday morning, and all of my folders were gone, with the apps now arranged in alphabetical order. There was only one folder, a new one named Utilities that contained several of the apps that come with the phone.
I've seen other threads about this happening after synching, but the last time I synched was 5 days ago, and I had turned the phone off and on each day since then with no problem.
I hoped to get things restored by synching (Lenovo laptop with Windows 7 Ultimate). I launched iTunes, connected the iPhone 4, and when I clicked on "Apps" in iTunes, iTunes appeared to freeze. There was no indication that synching was happening. This lasted about a minute, and when iTunes came back to life, it displayed the apps in the same way as on the phone -- except that the letters of the app names on about half of the apps were superimposed over each other, making many app titles unreadable. (No such problem on the iPhone 4.) I exited iTunes, then re-launched it, and at least the lettering of the app names was back to normal.
Again, while others have posted about folders disappearing after they synched, the last time I synched was 5 days before this event, and I had turned the phone off each night and on each morning after synching for 4 days with no problem.
What's going on, Apple? If this phenomenon is caused by some sort of malware, let us know, and tell us how to protect ourselves. (My phone is NOT jailbroken.) If it's your problem, then please fix it. It took me about 2 hours to get all of my apps organized again, and I do not appreciate that.

Make sure you do not have
automatic sync
First select transfer purchases
itunes with your device/iphone
attached.
Backup your iphone (take a mental
note or record time you backup)
Enable restrictions on iphone
-go to Settings/
General/Restrictions/ Select on
applies to install and delete
apps
check sync apps
and unselect automatically sync new apps
(if itunes does not allow this and
states warning this will remove
apps from iphone, hit okay)
if itunes syncs, slide to cancel
on your iphone.
Now you should see your iphone
display no longer grayed out on
the itunes/computer display and your folders will
now appear on itunes. At this point deselect
automatically sync new apps on the
left display of itunes.
Now check any apps in the itunes under the "checked sync apps"
that may have had their check marks removed and you should see all of your folders on your iphone retained and appearing on the itunes devices display.
GO about further organizing your folders, sync, and your folders will be retained on both itunes and your iphone.
Good luck.

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Hello I combed many threads on this.
I finally resolved it.
if you have not performed a sync before, backup your iphone to save your folders.
If you lost your folders storing your apps
First restore the last backup of your iphone. (You may have to do it twice.
Ie restore backup, then when sync occurs after back up. stop the sync.
Then hit restore backup.
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Make sure you do not have
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Backup your iphone (take a mental
note or record time you backup)
Enable restrictions on iphone
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General/Restrictions/ Select on
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apps (this prevents itunes from deleting your iphone data)
check sync apps
and unselect automatically sync new apps
(if itunes does not allow this and
states "warning this will remove
apps from iphone, hit okay...itunes will now try to sync and wipe out your iphone folders..)
if itunes syncs, you must slide to cancel sync
on your iphone to retain your folders.
Now you should see your iphone
display no longer grayed out on
the itunes/computer display and your folders will
be the same on your iphone and will appear on itunes on your computer.
At this point deselect
automatically sync new apps on the
left display of itunes.
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sorry for my bad englisch.
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Supplement note:
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