App greyed out or unable to download

Hi All,
I have built a ipa file on xcode 5 and my target architecture is armv7,armv7s. Some of the users are facing issues while installing the app.
When they are trying to load the ipa file via iTunes, the app is greyed out and shows 'installing'.
I also tried to install the app by providing a unique url on http://install.diawi.com/. While using the same, some users got an error message "Unable to download App".
The devices are mostly 4s and 5 running ios7.Let me further add that the issue is prevalent on a few devices and not all of them. We have checked the udids and they seem to be fine.
Any suggestions will be of great help

Try temporarily turning off your firewall and antivirus software until the download has completed. if that doesn't work then you could try downloading the update via a browser : https://discussions.apple.com/message/16436025#16436025

Similar Messages

I'm not able to create my apple id without my credit card number in my iphone 5c.there is no way to skip this step.there is no option like "NONE" to skip that step.kindly help me out.im unable to download even free apps

i'm not able to create my apple id without my credit card number in my iphone 5c.there is no way to skip this step.there is no option like "NONE" to skip that step.kindly help me out.im unable to download even free apps

See
Why can’t I select None when I edit my Apple ID payment information?
and
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
Important: Before proceeding to the next step, you must download and install a free application. ...
Important: Before proceeding to the next step, you must download and install the free application by tapping Free followed by tapping Install App. …
First you must download a free app from the App Store. When you are asked to sign in with your Apple ID, select "Create new account". Accept the terms and conditions checkbox, then click Continue. After you enter all the requested personal data, click Continue.
When you are asked to select a payment method, select "None".
That's all there is to it.

HT201269 e-mail account section greyed out and unable to access

E-mail account greyed out and unable to access or open?

Check Settings > General > Restrictions and make sure you have Accounts set to allow changes.
Also, if that doesn't work, close out the Settings App and the Mail App, then reset the device. Hold down both the Home and Sleep/Wake Buttons for about 10-15 seconds until the Apple logo appears.

Hi, I have bought a later os from app store but am unable to download it, any help appreciated.

Hi, I have bought a later os from app store but am unable to download it, any help appreciated.

I am using 10.6.8 at the moment and have purchased 10.8. from the App Store.
Went through a long process of registering again, twice, sending in a coded number. To be told that the site is busy at the moment.
Not an easy or a straight forward process, with grammatical errors in the wording of documents.
Hey ho, try again tomorrow, day four.
Thanks for replying.

Apps grey out on iTunes

I have three iphones. One is an iphone4 and is the one I use as my phone/pda. Two are leftovers from updates that I only use for my kids to play games on. One runs 3.2, the other also runs 4.2. I sync mine many times a day (iCal, Mail, iPhoto, etc)...the other two only when there are new games to load on them. I have synced purchased games on iTunes or my iPhone4 many times before among all three
Today I got Ball Pit on my iphone4. I synced to iTunes and when i tried to sync the other two iphones both showed the apps greyed out on the app tab...all the other tabs (although i do not use) are functional. After disconnecting I noticed the app store icon on both of these "game" iphones are gone (). Help pls!! Many thx.

On both of these iPhones, go to Settings > General > Restrictions.
Is Restrictions turned on?
If so, is Installing Apps enabled as a Restriction?

The option Join CD Tracks under Advanced tab is now greyed out and unavailalbe from downloading audio CDs. How can I fix this?

the option Join CD Tracks under Advanced tab is now greyed out and unavailalbe from downloading audio CDs. How can I fix this?

This post is closed. No replies needed

HT201272 unable to download previous purchased ringtones, can see them in ITunes but greyed out and unable to select,

Hi, i am unable to download previous purchased ringtones since upgrading to IOS7 and changing to a new computer. My music etc has downloaded its just the ringtones. if i select on this phone when connected to ITunes i can see them in the list, but they are greyed out with a little circle next to them.
Any ideaswould be welcome
Sparkie62

I don't understand. Are you saying the CD will not play on any of your CD drives? What happens when you try? Have your tried the CD in a non-computer CD player, such as a car player?
Which album is this?

Iphone 4 iOS 6.1.3 can't download apps (greyed out)

I have had issues with apps not allowing me to download with the app being greyed out in the itunes app store on my iphone. I then tried to download to itunes on my pc & sync to my iphone. When I sync it shows on the pc that it is on my phone but it doesn't give me the app on my phone. It gives me an empty space on my screen for that app. I am not sure why I am having these issues. My husband has an iphone4 with iOS 6.1.3 also and he is able to download the apps that I am having issues with.

Contact your Carrier...
Also see this discussion.
https://discussions.apple.com/message/21189708

CC desktop app greyed out, not functioning

For several weeks now, the CC desktop app is greyed out and shows no app updates (or anything else for that matter). Just downloaded and reinstalled. No change.
Works fine on another Mavericks updated iMac, but not on this older MacPro (too old to install Mavericks but not that old). I certainly hope that CC is not dependent on having Mavericks installed.

I too would like to know the answer to this!

Creative Cloud Desktop App Greyed Out

Creative Cloud App icon is greyed out and when i mouse over it, it gives me the rainbow wheel. Restarted system twice.

Hi Estrunk,
Same issue has been discussed in the below mentioned link.
CC-icon greyed out, can't download or update any programs
Let me know if it helps.
P.S - If this or any other response helps answer your question, please take a moment to mark the response as helpful or correct to make it easier for future users to find the solution to the same issue
Thanks,
Eshant Jindal

Create Cloud app greyed out after latest Lightroom update

With the recent update to Lightroom (5.6) I managed easily on my PC, but when I tried on my MacBook Pro it downloaded, then froze the laptop. Subsequently the Creative Cloud App has been greyed out. What do I do?

you mean you cannot select your cc desktop app? if so, uninstall and then reinstall, Download Adobe Creative Cloud apps | Free Adobe CC trial
if you can select it but it doesn't open or it freezes, CC applications close immediately after launch
if it opens but you see the spinning wheel, App doesn't open | Progress wheel spins continually

Messages App Greyed-Out and Non-functional

I recently installed Yosemite on my (June 2013) Macbook Air and my messages app has just become an exercise in mind-numbing frustration.
Issue:
When I get texts, I get the pop-up notification in the top-right of my Mac with the texter's name and a preview of their message, but when I click on the notifications.. they disappear and nothing happens. Sometimes it'll pull up the messages app, but no matter how many times I restart it, the app is just a grey window that says "No Conversation Selected"-- or sometimes, it doesn't even say that. It's just a blank grey screen. And all (useful) preferences and options in the menu (apart from "about" and "close messages") are greyed-out, and the app itself doesn't show any conversations.
Worst part being that I can't seem to find many people with the same issue, and thus I've Googled myself out to no avail.
Anyone have any ideas?

Ralph Johns (UK) (to Emily Vu) 19 minutes ago
Hi,
Check the Font AppleGothic.ttf is active and validates using the Font Book app.
if you have to change anything restart the Mac.
If this is not the issue go to ~/Library/Preferences and find com.apple.ichat.plist and Drag it to the Trash and then restart Messages.
The above reply in another thread solved my issue! Namely that my apple gothic font was disabled, breaking the entire Messages app.

Problem with a few apps - A few Apps Greyed out

Hello Guys,
I have an iPAD 2 (64 Gig no 3G). I have the below problem with 4-5 apps
- The App does not show up in any of the home screens
- Search does not show the Apps
- Search for the specific App in App Store shows that the App is installed, but there is no way i can delete these Apps from my iPAD or use them
- There was an update for one of the above missing Apps, but the update button was greyed out in the App Store.
I want to use a few of the above Apps, but there is no way i can either use them or delete them.
Any help is resolving the above is highly appreciated.
Thanks,
Lavanya.

All,
At last i resolved the problem ... To be franck ... it was not a problem to begin with. We forgot about some restrictions that we had set and the Apps that were missing were newspaper and music apps that were not sutable as per the rules that were set and so not showing up.
Just though of posting this as this might help poeple like me running around
Thanks,
Satya.

Copied my iTunes library to new MacBook Pro, why are my iPhone apps greyed out?

Hi,
Rather than migrate from an iMac that I sold, I decided to just start fresh on a new Macbook Pro. I did back up my iTunes library and copied it over to the new Macbook. I synced my iPhone and iPad 2 on the new Macbook but the apps are greyed out. When I click the sync apps box all but a few of the apps (I'm assuming the ones that are default with the iPhone and iPad) dissappear.
I'd like the ability to arrange my apps with the Macbook at times and like the idea that I have a backup of all my apps on my computer. I realize I'm backing them up in iCloud, but just sayin'.
Thanks,
Bo

$eth wrote:
Do I purchase an external hard-drive and transfer? Or should I just go and get a 32 GB Flashdrive? Anyone have any tips for doing this stuff?
assuming all your media files are in the default location, connect the two Macs with a firewire cable, boot the source Mac in Target Disk Mode, and copy the entire iTunes folder (not just the iTunes music folder) from <MacintoshHD>/users/yourname/music on the source to <MacintoshHD>/users/yourname/music on the target (overwriting the iTunes folder in place there).
So how can I turn off the library on my iMac and just make it two?
you can't.
you'll have to wait until you reach the limit of five machines. then you can use the deauthorize all option, following which you can reauthorize those computers you currently use/have access to.
have a look at this support article.

CCP - Desktop app greyed out (enabled by default)

Trying to create a new package in the newest version of CCP doesn't allow me to disable the Creative Cloud Desktop App. It is ticked by default and greyed out.
Why is this?

I too would like to know the answer to this!

App greyed out or unable to download

Similar Messages

Maybe you are looking for