App I paid for won't download...
I bought an app and I can't download it. It says "You've already purchased this, so it will be downloaded now at no additional charge." And then it just stops downloading and does nothing. How can I fix this?
Had this several times with Big Fish games, two I had to get refunds for but one was solved by closing all open apps, signing out of the app store & reset the phone settings - not reset phone & settings - then turning the phone off, wait 30 seconds then turn it on again. I don't know which of these worked but you could try signing out then in to the app store first.
Similar Messages
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How to I find out the most recent deductions to my account from the app store (say, for a recent download for additional functionality on a iPad game). Much as I try, I can't seem to get to see my account in enough detail to see what I have spent downloading apps to the ipad.
You need to punch in the passcode for any purchase right, not just for new apps??
If one of the other students, or anyone else, got access to your iTunes Store account, necessary to make any purchases, then they'd have all the information they'd need to also make in-app purchases. But an in-app purchase can only be made through the account through which the original app was purchased. Either your son bought the game (free or paid) and then shared it with someone else along with the account information (necessary to authorize the app on someone else's device), or someone else downloaded the game as well, not just made in-app purchases.
In any case, changing your iTunes Store password should now have cut off any such unauthorized activity, though of course if your son gives the new password out, you'll be back to square one.
Regards. -
I paid for Lion and downloaded once to my lap top. Now I want to download to my IMac
I paid for Lion and downloaded it to my lap top and now want to download it to my IMac and cant' find it on ITunes anywhere. Where is it?
Lion is not in iTunes. It is in the Mac App Store. Be sure to sign in with the same Apple ID so you don't have to pay twice.
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Hi. I forgot some apps I paid for and I don't think I have it backed up in iTunes. How do you display just the apps you paid for? If a query like that is not possible, is there another way to display just your paid apps?
There're only two buttons on App Store- Free and $x.xx (x is a variable which stands for the amount and currency, so xx.xx for other currencies), I think there should be a third button named Paid so that there's no confusion between Free because it is totally free/Lite version or Free because it was already paid for. Thank you in advance.
Gbu,
AlvinGo into the account settings/management for the iTunes Store and you can view download history.
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I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?
Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
How can I find an app I paid for but is not on ipod now?
how can I find an app I paid for but is not on ipod now?
Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes... -
Can't download my copy of Acrobat IX Pro Teacher. I've paid for it, but downloading instruction received by mail is misleading
The Education version isn't any different than the regular version. Try downloading it from here and then apply the serial number you were given.
Download Acrobat products | Standard, Pro | XI, X -
i purchased a app and paid for it Djay the original now i want to put it on my ipad from my phone purchase and it only gives me djay 2 to buy in the app store i dont want djay 2 i want the one i have paid for Djay 1. cant find it anywhere on the store
Developers control which versions of their app is in the store. If a developer releases a new version and pulls the old version then it will no longer be available in the store.
If you sync the device that has the older app in ITunes on your computer and choose to transfer purchases, you will then have your own saved copy of the app. Then, sync the other device and select to install that app from the list of locally saved purchases. -
Do you get a refund if i delete an app i paid for?
Do i get a refund if i want to delete an app i paid for?
Anthony2336 wrote:
Do i get a refund if i want to delete an app i paid for?
NO.. Why would you get a refund? -
How to retrieve apps I paid for nd not backed up on pc
I restored my iPad2 and lost all info, I had apps I paid for and silly me did not back up on my pc which I thought I did. Is there a way I can get my paid apps back and how?
Read this.
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Can i get music that i have paid for but didnt download when itune says it is complete is complete
the music i have paid for has not downloaded completely but i tunes says it has some are empty
can any body help me with this i have a music video witch is blank
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Why am I unable to download any of the apps having paid for my subscription?
I have paid for my annual subscription.
The desktop is only showing trial versions of the apps.
When I ask to download an app the words 'downloading' appear on the screen but there is no downloading going on for Premier Pro.
In Design seems to have downloaded, but now it is showing as a trial version even though I left it downloading all last night and this morning it said it was fully up to date.
I can't get in to Premier Pro at all! I had a previous trial version of Premier Pro on my Mac that has now run out - could this interfere).
Extremely frustrated. Hoping there is a simple solution.
ThanksSign in, activation, or connection errors | CS5.5 and later
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium -
No option to download the app I paid for
I signed up for Creative Cloud in order to download and use After Effects. After having gone through the whole process, my bill and account show that I am subscribed to use AE but I can find no option for actually downloading AE. It doesn't show up on my apps page, and the "download now" options in both confirmation emails just lead back to that same AE-less app page. Not sure why this is, and getting rather annoyed by it since I've paid for a product that it's not letting me access.
Which operating system? Could it be Windows 7 32 bit?
After Effects CS6 and Premiere Pro CS6 require a 64-bit operating system and processor to be installed and run.
After Effects CS6 and Premiere Pro CS6 not available for installation for 32-bit systems
http://forums.adobe.com/thread/1002746 -
HT1766 My apps, some of which I have paid for, won't open. Any suggestions?
None of the apps I have loaded won't open. This has happened in the last hour. I have backed up and switched off and restarted my ipad without success. Any suggestions?
Download any free app and have another go!
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What do I have to do? I have paid for acrobat pro and it won't let me download the software, says error 1310 - Error writing file... verify you have access to directory.
I need help
Thank youassuming the problem is NOT downloarding, but installing; if you have antivirus running, disable it.
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