App in Creative Cloud Not Showing Up

I accessed the download manager and installed Adobe Acrobrat X from it - but I still can't see the app in my creative cloud list. When I re-open the app download manager, Acrobat is showing as "installed" but I can't access the program through the cloud. Please help! Thanks.

Hi Scovey,
For Acrobat X you have to install it through the Adobe Application Manager and you have to uninstall any prior versions
Uninstall Acrobat X in Mac OS®
        In Applications > Utilities > Adobe Installers, select the Acrobat X Uninstaller and double-click it.
        Follow the onscreen instructions to uninstall Acrobat.
        In the Authenticate dialog box, type the user name and password for an administrator account and click OK.
         Note: The uninstaller removes only Adobe Acrobat X files from the system.  It does not remove Adobe Reader files, Acrobat user data, or files that are shared with other Adobe applications.
    (Optional) Move any Adobe PDF Settings files that you created from the Library/Application Support/Adobe PDF folder and drag the folder to the Trash.
Uninstall Acrobat X in Windows®
    Open Control Panel > Programs and Features (Vista/Win 7) or Add/Remove Programs (XP)
    Find the entry for Acrobat X, select it
    Click Uninstall and follow the on screen instructions
This doc describes the issue:
Acrobat shows as "Installed" in the Adobe Application Manager after uninstalling.
http://helpx.adobe.com/creative-cloud/kb/cant-install-acrobat-aam.html
After you uninstall the option to install should be available in Adobe Application Manger
-Dave

Similar Messages

  • Why are the programs in my creative cloud not showing?

    Hi I've been trying to download programs out of my creative cloud and they're not showing up, I uninstalled and re-installed it back on my computer and I'm still having the same problem. I also upgraded from the single plan to the full plan where I can download everything and I can't download the programs either.
    Thanks

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Creative Cloud not showing applications after recent update

    Creative Cloud is no longer showing any applications after the recent update.  I have rebooted and still nothing. 
    I am using Windows 7 x64.

    Hi m3w_pokemon,
    When you launch CC desktop are the panels blank. If yes then navigate to C/users/User name/Appdata/Local/Adobe/OOBE/opm.db and trash it.
    Sign in with your Adobe id and the apps shoud be visible.
    Regards,
    Romit Sinha

  • I downloaded Creative Cloud not showing on desktop and photoshop won't open

    I downloaded Creative cloud, wasn't working properly, uninstalled it, tried to reinstall it, and now not showing on desktop. Neither is Photoshop. How do I find photoshop to use the free trial version?

    use search function to find "creative cloud" program. If not, you need to download it again.

  • Complete creative cloud not showing in subscriptions

    I paid for the complete creative could and I got a confirmation email , however this does not show in my products, https://www.adobe.com/account/my-products-services.html , so I still get 30 days trial.
    Why is this happening???

    Hello
    On what basis can I dispute with the bank, and you didn't even give me a valid reason why the transaction didn't work! 
    I discussed the login issue with another person,  and there is not Adobe account linked to my Gmail, only the yahoo one which is not showing the creative cloud application.
    Can you please send a phone number or email for someone who can get to the bottom of this. 
    The problem is clearly not going to be resolved, since I still don't know how I can purchase that subscription.
    Regards 
    Nadine Aboulhosm
    Sent from my Samsung Galaxy smartphone.

  • Creative Cloud not showing my apps.

    I need help with this. When I try to bring up the list of installed applications on my machine, it says "Download Error." It has been doing this for two days.
    My previous question about this issue asked last night was deleted. I need help please.
    Thanks.

    I don't want to have to do that every time I want to update an app. Isn't there an easier way or can adobe at least release a fix?

  • How do I fix Creative Cloud to show ALL my apps that I have installed ?

    Here my specs : Windows 7 Pro 64 bit ● 10GB DDR3 RAM ● Intel Core i7 ● AMD Radeon HD 5700 Series
    Here my story :
    One day, little Creative Cloud said it had an update to be installed on itself. Possibly taking it from version 1.7 to 2.0 or something. I clicked on update. Creative Cloud started downloading and once it was done it said update complete. I clicked on finish or something. Once that happened, it disappeared completely. Gone from taskbar, Window closed and shortcut gone ! I looked into the Creative Cloud folder, in the Adobe folder and there were two folders : Adobe Creative Cloud and Adobe Creative Cloud_2.7.0.413. I then went into the Adobe Creative Cloud folder and double opened the application therein. It opened the Creative Cloud desktop app BUT showed it had an update just as before for itself. I AGAIN clicked on update, and then it said "Error 50" , unable to update. I searched around and somewhere on the forums it said I must download adobe cloud and reinstall it. I did that and ever since that dreadful day, little Creative Cloud desktop app doesn't want to show ALL my installed apps anymore. It simply shows only 2 !
    This is what I have : Photoshop, Dreamweaver, Flash Professional, Media Encoder, Fireworks. What it only shows in Creative Cloud desktop app : Flash Professional, Dreamweaver.
    What I tried doing :
    1.) Re-installing the Adobe Creative Cloud desktop app.
    2.) Changing the directory settings for APPS and pointing them to the actual location of the installed apps.
    3.) Deleting or renaming the "opm.db" file.
    4.) YES, I RESTARTED MY PC !!!
    What I want to do :
    1.) Receive a fix that will make ALL my installed apps show.
    2.) Find out what the hell the difference is between the concept of having TWO versions of the same program installed BUT getting updates for BOTH like "Adobe Photoshop CC" and "Adobe Photoshop CC 2014". I installed the Adobe Photoshop CC this year almost 2 months ago for example. Then CC told me there is an app update and that got me Adobe Photoshop CC 2014. Now I have two versions of the above listed programs... Why doesn't CC just UPDATE the Adobe Photoshop CC, rename and list ONLY Adobe Photoshop CC 2014 in the end ?
    What I do not want : RE-DOWNLOAD OR RE-INSTALL ALL MY INSTALLED APPS ! This not only will cost me a lot of internet bandwidth but also a considerable amount of time. There must be a simple fix as all files are in place ! I can launch all apps individually and they are working both the "" versions and the 2014 ones.
    My question : How do I fix Creative Cloud to show ALL my apps that I have installed ?

    Hi alextz11,
    The email in the forum does not reflect any Creative Cloud order. Please follow the steps in
    Locate the C:\Program Files (x86)\Common Files\Adobe\OOBE directory and rename it to OOBE_OLD
    Download and reinstall the Creative Cloud Application from https://creative.adobe.com/products/creative-cloud.
    You can also consult : http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Hope it helps your issue.
    Regards,
    Rajshree

  • I uninstalled Flash Builder 4.7 using the uninstall app.  I'd like to re-install the app, but Creative Cloud says it's up-to-date, even though it does not exist anymore on my computer.  How can I re-dowload it?

    I uninstalled Flash Builder 4.7 using the uninstall app.  I'd like to re-install the app, but Creative Cloud says it's up-to-date, even though it does not exist anymore on my computer.  How can I re-dowload it?

    CC desktop lists applications as "Up to Date" when not installed
    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  • When I click on apps in Creative Cloud (via taskbar icon) it shows only Photoshop CC as installed and Lightroom as something to be installed!  I already have LR 5.7 installed and this has been updated through CC.  I dont understand why it's now showing as

    When I click on apps in Creative Cloud (via taskbar icon) it shows only Photoshop CC as installed and Lightroom as something to be installed!  I already have LR 5.7 installed and this has been updated through CC.  I dont understand why it's now showing as it needs to be installed!?!?  It wasn't like this the last time I looked.

    Hi,
    Please refer to the help document:
    Apps panel doesn't show installed Creative Cloud apps
    Regards,
    Sheena

  • HI. I HAVE ALREADY MEMEBRSHIP for one app in creative cloud. I want to upgrade it to be complete membership . first I could not cancel my old one . second i pay for the second one, third i could not download the indesign cc ( which i need right now becaus

    HI. I HAVE ALREADY MEMEBRSHIP for one app in creative cloud. I want to upgrade it to be complete membership . first I could not cancel my old one . second i pay for the second one, third i could not download the indesign cc ( which i need right now because they ask for serial number) . I have already cs6 products. is that technical problem in adobe or what ?

    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

  • My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

    My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

    Hypesuh I would recommend reviewing both Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html and Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html as it appears both documents are applicable towards the difficulties which you are currently facing.

  • I can not active any app in creative cloud it's give me just trail and need serial number

    i use mac pro os x yosemite . and i have Subscription before tow monthes .
    i can not active any app and i try every thing in the site .
    help me please

    I try every steps in this link and it's till no work
    please help me.
    2015-03-16 18:47 GMT+03:00 Jeff A Wright <[email protected]>:
        i can not active any app in creative cloud it's give me just trail
    and need serial number
    Jeff A Wright
    <https://forums.adobe.com/people/JeffAWright?et=watches.email.outcome>
    marked Sheena Kaul
    <https://forums.adobe.com/people/Sheena+Kaul?et=watches.email.outcome>'s
    reply on i can not active any app in creative cloud it's give me just
    trail and need serial number
    <https://forums.adobe.com/thread/1744169?et=watches.email.outcome> as
    helpful. View the full reply
    <https://forums.adobe.com/message/7299205?et=watches.email.outcome#7299205>

  • Not able to download app on creative cloud

    Hi Can anoyone help? I've been having problems trying to download app on creative cloud. It kept prompting ''Download Error, press retry to try again or contact customer support''
    How do i resolve this?

    Hi Blackbaber,
    Please use the below alternate link to download your products.
    http://prodesigntools.com/adobe-cc-direct-download-links.html
    Please make sure to complete the Very Important Instructions section prior to clicking on the download link.
    Thanks

  • Indesign CC Trial - Download failed but Creative Cloud only shows it as downloaded - how can I try downloading it again?

    Indesign CC Trial did not download successfully (no launch button in Applications) so I deleted it.
    Creative Cloud only shows it in Apps as downloaded and updated.
    How can I try downloading it again?
    OSX 10.9.3

    CC desktop lists applications as "Up to Date" when they are not
    -http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  • Hello, I have paid the application ADOBE PREMIERE PRO CC, in Creative Cloud still shows "buy", where is the problem?

    Hello, I have paid the application ADOBE PREMIERE PRO CC, in Creative Cloud still shows "buy", where is the problem?

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

Maybe you are looking for

  • Can someone please help me with a sub query question?

    I need to list a 3rd party contract and then a list of students who belong to that contract. On the students segment of the listing I need to show students with student id, name, total credit hours, total amount spent on tuition, total amount spent o

  • Third party sales order report

    Hi I got to prepare a report and the description is as follows: "Report for discount pricing conditions manually entered in third party sales orders." "Discount price reporting for manual pricing conditions in sales order processing (not in billing)"

  • I need to insert a table into my form.  Anyone know how to do this?

    I'm trying to figure out how to insert a table into my current form.  I can't seem to locate any button or instruction on how to do that.  Any and all help is greatly appreciated. 

  • Problem bei Diashow mit Photoshop eElements 5.0

    Ich erstellt gerne Diashows mit Photoshop Elements 5.0. Das geht schnell und bietet ausreichend Gestaltungsmöglichkeiten. Toll finde ich, dass ich auch kurze Videos, die ich mit meinem Fotoapparat aufgenommen habe, in die Diashow integrieren kann und

  • Can you delete this post for me

    can you please delete this post by me i put some stuff in there i didnt need too....please and thanks http://discussions.info.apple.com/thread.jspa?threadID=2465729&tstart=0 -Mark