App installation fails with error 0xE8000004

hello,
i have purchased a navigation (GPS) application for iphone and ipad but installation fails with error 0xE8000004, even if the application is the only one (i have removed all other apps). I have tried on iphone and ipad and using different OS: Windows 7 professional 64 and Windows XP 32.
Has anyone an idea of the problem ?

Already done and this was the reply:
Response (Frederick) - 03/01/2011 12.59 PM
Dear Ettore,
Thank you for contacting CoPilot Technical Support.
If you are experiencing download issues between two Apple platforms (here between the iPhone and iTunes), I advise you contact Apple directly from your purchase history in iTunes then 'Report a problem' as ALK is not in charge of the installation on this device.
Then i contacted Apple and the reply was:
Ettore, please call up to the iPhone technical support. To find the appropriate phone number, please visit:
http://www.apple.com/support/contact/phone_contacts.html
I am a little bit disappointed.

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All prerequired updates for IE11 (http://support.microsoft.com/kb/2847882/en)
are approved for installation:
2729094
2731771
2533623
2670838
2786081
2834140
However, KB2731771 will not install on the clients with the status: Not applicable. I think, this might cause the problem and I'm wondering, why this update will not install.
Thank you for your ideas and advise.
Cheers,
Simon

Hi,
For Windows update 2731771, please make sure that you've approved the right version for your clients, x86 package or x64 package.
The error indicates that the failed IE installation is caused by the failed prerequisite, so as
Alex_zz mentioned, we can refer to the ie 11 main log to find more detailed information, you can also locate to
%windir%\logs\cbs
%windir%\Windowsupdate.log
to find the detailed information of the failed update.
Yolanda Zhu
TechNet Community Support

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