App keep crashing, help understanding problem report
I have a problem with olive tree bible reader. It keeps quitting when I use it. I tryed to uninstalling it and then reinstalling it but it didn't work.
This is the report problem. Someone can help me understand what to do?
Thanks,
Andrea
Process: BibleReader [436]
Path: /Applications/BibleReader.app/Contents/MacOS/BibleReader
Identifier: com.olivetree.BibleReaderMac
Version: 5.0.4 (5.0.4)
App Item ID: 472790630
App External ID: 6826792
Code Type: X86-64 (Native)
Parent Process: launchd [141]
User ID: 501
Date/Time: 2012-09-23 11:26:28.424 +0200
OS Version: Mac OS X 10.8.2 (12C54)
Report Version: 10
Interval Since Last Report: 1100 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 404 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 12AD0B0A-C113-D11E-F244-CC9B70EEC488
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000016d05810c
VM Regions Near 0x16d05810c:
MALLOC_LARGE (reserved 00000001199e4000-0000000119ca6000 [ 2824K] rw-/rwx SM=NUL reserved VM address space (unallocated)
-->
CG shared images 00000001c0001000-00000001c0009000 [ 32K] rw-/rw- SM=SHM
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreGraphics 0x00007fff887d835d decode_byte_8bpc_3a + 809
1 com.apple.CoreGraphics 0x00007fff887d3b94 decode_data + 3327
2 com.apple.CoreGraphics 0x00007fff887d26fe img_decode_read + 640
3 com.apple.CoreGraphics 0x00007fff887d2386 img_colormatch_read + 346
4 com.apple.CoreGraphics 0x00007fff887d21c2 img_alphamerge_read + 551
5 com.apple.CoreGraphics 0x00007fff887b4269 img_data_lock + 7109
6 com.apple.CoreGraphics 0x00007fff887b1816 CGSImageDataLock + 193
7 libRIP.A.dylib 0x00007fff8bd19ba9 ripc_AcquireImage + 2468
8 libRIP.A.dylib 0x00007fff8bd18709 ripc_DrawImage + 1045
9 com.apple.CoreGraphics 0x00007fff887b134b CGContextDrawImage + 460
10 com.apple.AppKit 0x00007fff879ef7c1 __74-[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke_0 + 1250
11 com.apple.AppKit 0x00007fff879ef0c8 -[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 1070
12 com.apple.AppKit 0x00007fff878ca9b1 -[NSView(NSInternal) _drawLayerInContext:] + 475
13 com.apple.AppKit 0x00007fff87b2d133 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inContext:topView:] + 1284
14 com.apple.AppKit 0x00007fff87b2d49d -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inContext:topView:] + 2158
15 com.apple.AppKit 0x00007fff87b2d49d -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inContext:topView:] + 2158
16 com.apple.AppKit 0x00007fff878da4c7 -[NSView _drawRectBasedDisplayRectIgnoringOpacity:inContext:] + 199
17 com.apple.AppKit 0x00007fff878da395 -[NSView displayRectIgnoringOpacity:inContext:] + 390
18 com.olivetree.BibleReaderMac 0x000000010e8302b7 -[OTNavigationController animatePush:] + 805
19 com.apple.Foundation 0x00007fff910bbdb5 __NSFireDelayedPerform + 358
20 com.apple.CoreFoundation 0x00007fff8ea75da4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
21 com.apple.CoreFoundation 0x00007fff8ea758bd __CFRunLoopDoTimer + 557
22 com.apple.CoreFoundation 0x00007fff8ea5b099 __CFRunLoopRun + 1513
23 com.apple.CoreFoundation 0x00007fff8ea5a6b2 CFRunLoopRunSpecific + 290
24 com.apple.HIToolbox 0x00007fff8a9a50a4 RunCurrentEventLoopInMode + 209
25 com.apple.HIToolbox 0x00007fff8a9a4d84 ReceiveNextEventCommon + 166
26 com.apple.HIToolbox 0x00007fff8a9a4cd3 BlockUntilNextEventMatchingListInMode + 62
27 com.apple.AppKit 0x00007fff87998613 _DPSNextEvent + 685
28 com.apple.AppKit 0x00007fff87997ed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
29 com.apple.AppKit 0x00007fff8798f283 -[NSApplication run] + 517
30 com.apple.AppKit 0x00007fff87933cb6 NSApplicationMain + 869
31 com.olivetree.BibleReaderMac 0x000000010e692a16 main + 127
32 com.olivetree.BibleReaderMac 0x000000010e68d4b4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a400d16 kevent + 10
1 libdispatch.dylib 0x00007fff90a58dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff90a589ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8a4006d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8cdb3eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8cdb3cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8cd9e171 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a4006d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8cdb3eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8cdb3cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8cd9e171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a4006d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8cdb3eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8cdb3cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8cd9e171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000016d05810c rbx: 0x0000000000000a58 rcx: 0x0000000119c18e3c rdx: 0x0000000119a738b2
rdi: 0x00000000000000a5 rsi: 0x00000000000007be rbp: 0x00007fff5156f180 rsp: 0x00007fff5156f140
r8: 0x00000000000007c2 r9: 0x0000000119a738ba r10: 0x0000000119c18e3c r11: 0x0000000119c18e3f
r12: 0x0000000000000294 r13: 0x0000000000000003 r14: 0x000000016d058100 r15: 0x00000000000000a5
rip: 0x00007fff887d835d rfl: 0x0000000000010246 cr2: 0x000000016d05810c
Logical CPU: 4
Binary Images:
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0x7fff8ca11000 - 0x7fff8ca16fff com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8ca17000 - 0x7fff8ca28ff7 libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
0x7fff8ca29000 - 0x7fff8cadafff com.apple.LaunchServices (539.7 - 539.7) <DA7C602E-5E01-31B8-925D-B45360CA089F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8cadb000 - 0x7fff8cb09fff com.apple.CoreServicesInternal (154.2 - 154.2) <3E6196E6-F3B4-316F-9E1F-13B6B9694C7E> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8cb0a000 - 0x7fff8cb8bfff com.apple.Metadata (10.7.0 - 707.3) <A45D75C1-B311-39F0-AF4A-63FCCC098C1D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8cc01000 - 0x7fff8cd9cfef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8cd9d000 - 0x7fff8ce69fe7 libsystem_c.dylib (825.25) <8CBCF9B9-EBB7-365E-A3FF-2F3850763C6B> /usr/lib/system/libsystem_c.dylib
0x7fff8ce6a000 - 0x7fff8ceb6ff7 libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib
0x7fff8ceb7000 - 0x7fff8d151ff7 com.apple.JavaScriptCore (8536 - 8536.26.7) <ADAD1276-675A-3000-B746-560A2EB596A2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8d195000 - 0x7fff8d222ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8d223000 - 0x7fff8d22ffff libCSync.A.dylib (324.6) <2033247A-CABC-3E20-8498-7367A8F44A08> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8d230000 - 0x7fff8d3defff com.apple.QuartzCore (1.8 - 304.0) <BDC66714-F60C-386D-A773-F897D1E87AB6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8d3e9000 - 0x7fff8d40bff7 libxpc.dylib (140.41) <FAC04D8B-680E-325F-8F0C-DD69859D0E01> /usr/lib/system/libxpc.dylib
0x7fff8d40c000 - 0x7fff8d413fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x7fff8d7b1000 - 0x7fff8d7bfff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff8d7c0000 - 0x7fff8d7eaff7 com.apple.CoreVideo (1.8 - 99.3) <C424838A-889C-39E5-8108-FD05C93D26A0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8da98000 - 0x7fff8db9afff libcrypto.0.9.8.dylib (47) <74F165AD-4572-3B26-B0E2-A97477FE59D0> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8db9b000 - 0x7fff8dbbbfff libPng.dylib (845) <C3CDD2B4-3CB0-3F6D-8411-DAAF267E952B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8dbcd000 - 0x7fff8dfc4fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8dfc5000 - 0x7fff8e0bafff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff8e0bb000 - 0x7fff8e0e0ff7 libc++abi.dylib (24.4) <E7BD9363-1D25-3551-A68A-2E2FF6ABECD7> /usr/lib/libc++abi.dylib
0x7fff8e0e1000 - 0x7fff8e0e6fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x7fff8e0e7000 - 0x7fff8e143fff com.apple.QuickLookFramework (4.0 - 555.4) <B34DB61C-15F0-3CF8-98A4-152C2F54DF8D> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8e144000 - 0x7fff8e163ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff8e164000 - 0x7fff8e1bdfff com.apple.ImageCaptureCore (5.0.1 - 5.0.1) <2CC27836-1E1E-3633-B15C-A3BA1734D092> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff8e1be000 - 0x7fff8e1befff com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8e1cc000 - 0x7fff8e209fe7 libGLImage.dylib (8.6.1) <7F31DD61-3110-3541-A9BB-035CD1262E50> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8e385000 - 0x7fff8e389fff com.apple.SecCodeWrapper (2.0 - 1) <B9D67B7E-8EAD-30E7-8898-98EF29E9A44C> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff8e38a000 - 0x7fff8e4a4fff com.apple.coreavchd (5.6.0 - 5600.4.16) <0CF2ABE5-B088-3B5D-9C04-47AE708ADAE3> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff8e4b2000 - 0x7fff8e4fafff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
0x7fff8e4fb000 - 0x7fff8e4feff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff8e4ff000 - 0x7fff8e526fff com.apple.framework.familycontrols (4.1 - 410) <AE49B2AB-7D2B-3D52-8E21-60EBEA1A38E6> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8e59f000 - 0x7fff8e5a2fff libRadiance.dylib (845) <E8956A35-494E-3014-8B86-362D32576116> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff8e5a3000 - 0x7fff8e60cfff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff8e60d000 - 0x7fff8e627fff com.apple.CoreMediaAuthoring (2.1 - 914) <CFA664F9-D5A7-3281-A12F-3ED8A98FD8C1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8e628000 - 0x7fff8e685ff7 com.apple.AE (645.3 - 645.3) <FF867ACA-8628-3E5A-8FA0-AF429B42C5D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8e686000 - 0x7fff8e687fff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff8e688000 - 0x7fff8e6d7ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff8e6d8000 - 0x7fff8e729ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <E095637C-457F-3D8F-AE32-A032F9D5A46C> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8e80f000 - 0x7fff8e852ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8e853000 - 0x7fff8e857fff com.apple.IOSurface (86.0.3 - 86.0.3) <C121DE83-ED12-3DC1-BDB3-4FCB29AB0571> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8e858000 - 0x7fff8e85aff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8e85b000 - 0x7fff8e8b2ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8e8b3000 - 0x7fff8ea04fff com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <833DA682-A3C1-39E7-AEC3-9EDC734DE2A9> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8ea05000 - 0x7fff8ea05fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8ea06000 - 0x7fff8ea25ff7 com.apple.ChunkingLibrary (2.0 - 133.2) <D2A746DE-002A-3C6C-961E-BE94E71DB835> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8ea26000 - 0x7fff8ec0ffff com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8ec10000 - 0x7fff8ed29ff7 com.apple.ImageIO.framework (3.2.0 - 845) <553B9828-A7D9-3AE4-A214-1C33417545FD> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8ed68000 - 0x7fff8ee02fff com.apple.CoreSymbolication (3.0 - 87) <75F2C0DD-549A-36F6-BD9E-FB40A924344F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8ee03000 - 0x7fff8ee16ff7 com.apple.AppContainer (2.0 - 1) <13924FCF-66FC-3CC1-888C-42C22295B2E7> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8ee17000 - 0x7fff8ee3ffff libJPEG.dylib (845) <A32618D7-FB91-3EE2-A105-5407B2F3F8D8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8ee40000 - 0x7fff8eea8fff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8eea9000 - 0x7fff8eeb0fff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8eeb1000 - 0x7fff8eeb1fff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff8eeb2000 - 0x7fff8eec8fff com.apple.MultitouchSupport.framework (235.28 - 235.28) <BD78B16E-9B5A-3E07-93B4-13AD1A538CAC> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8eec9000 - 0x7fff8efc7fff com.apple.QuickLookUIFramework (4.0 - 555.4) <58EC2F30-0959-3586-A1DD-BDCAF589D2D3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8efc8000 - 0x7fff8f000fff libtidy.A.dylib (15.10) <9009156B-84F5-3781-BFCB-B409B538CD18> /usr/lib/libtidy.A.dylib
0x7fff8f001000 - 0x7fff8f25cff7 com.apple.QuartzComposer (5.1 - 284) <D9CDC9ED-9F03-30F0-80DF-BA189A054AC9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8f25d000 - 0x7fff8f25dfff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8f25e000 - 0x7fff8f264fff libGFXShared.dylib (8.6.1) <CF55E720-1B9E-3E24-A1DA-7FA8B261CD8E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8f2bc000 - 0x7fff8f379ff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8f37a000 - 0x7fff8f380fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff8f381000
This worked for me. I posted just in case somebody else is looking for a temporary solution.
After discussing directly with the app developer, here is the temporary solution till next update comes up...
Thank you for your support inquiry, I'm glad to help! There is an issue with BibleReader crashing on Macs running Mountain Lion (this seems to mainly occur on Mac laptops.) Our software developers are aware of this issue and it should be resolved in a future update to BibleReader. Until the time that this is resolved we have found a workaround by changing the display setting on your Mac. Unfortunately, you may find that this display setting is not as visually appealing as some of the other display settings. My sincerest apologies for this inconvenience.
Please follow the steps below from your Mac to change your display settings:
Go to System Preferences
Select Displays
Select Color
If "Show profiles for this display only" is checked, uncheck it
Select Generic RGB Profile
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Creative cloud app keeps crashing - help - cannot dowload anything...
Please help me with Creative Cloud App - on WIN& PC - it keeps stopping.
Well, after much more web trawling, I got it to work.
After uninstalling the Creative Cloud app, I downloaded and installed the latest Adobe Account Management (AAM) app from here.
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4773&fileID=4437
Ran it as Administrator, it updated my existing version, then I reinstalled the Creative Cloud App, and installed an application, it took about 10-15 minutes, but up and running now.
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message app keep crashing.
here is the report
Process: Messages [1231]
Path: /Applications/Messages.app/Contents/MacOS/Messages
Identifier: com.apple.iChat
Version: 8.0 (4725)
Build Info: iChat-4725000000000000~3
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Messages [1231]
User ID: 501
Date/Time: 2014-12-17 17:00:44.993 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 9F467225-8B43-88B2-8C49-7420D824F1A7
Time Awake Since Boot: 3600 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007ffff67a9778
VM Regions Near 0x7ffff67a9778:
unused shlib __TEXT 00007fff9a1fd000-00007fff9a3c2000 [ 1812K] r--/r-- SM=COW system shared lib __TEXT not used by this process
--> Submap 00007fffc0000000-00007fffffe00000 [ 1.0G] r--/rwx SM=PRV process-only VM submap
Submap 00007fffffe00000-00007fffffe01000 [ 4K] r--/r-- SM=PRV process-only VM submap
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.imcore 0x00007fff89b3c856 0x7fff89b30000 + 51286
1 libobjc.A.dylib 0x00007fff8c02391f (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 575
2 com.apple.CoreFoundation 0x00007fff8d3d4272 _CFAutoreleasePoolPop + 50
3 com.apple.Foundation 0x00007fff8b272afb __NSFireDelayedPerform + 428
4 com.apple.CoreFoundation 0x00007fff8d44fb44 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
5 com.apple.CoreFoundation 0x00007fff8d44f7d3 __CFRunLoopDoTimer + 1059
6 com.apple.CoreFoundation 0x00007fff8d4c2d9d __CFRunLoopDoTimers + 301
7 com.apple.CoreFoundation 0x00007fff8d40c268 __CFRunLoopRun + 2024
8 com.apple.CoreFoundation 0x00007fff8d40b838 CFRunLoopRunSpecific + 296
9 com.apple.HIToolbox 0x00007fff8647343f RunCurrentEventLoopInMode + 235
10 com.apple.HIToolbox 0x00007fff864731ba ReceiveNextEventCommon + 431
11 com.apple.HIToolbox 0x00007fff86472ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
12 com.apple.AppKit 0x00007fff917c66d1 _DPSNextEvent + 964
13 com.apple.AppKit 0x00007fff917c5e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
14 com.apple.AppKit 0x00007fff91acabd7 -[NSApplication _realDoModalLoop:peek:] + 666
15 com.apple.AppKit 0x00007fff91ac9186 -[NSApplication runModalForWindow:] + 119
16 com.apple.AppKit 0x00007fff91ac8d53 -[NSAlert runModal] + 144
17 com.apple.AppKit 0x00007fff917cb65d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1037
18 com.apple.AppKit 0x00007fff917cb20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
19 com.apple.AppKit 0x00007fff917cb1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
20 com.apple.AppKit 0x00007fff917cae9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
21 com.apple.AppKit 0x00007fff917cac69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
22 com.apple.AppKit 0x00007fff917ca6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
23 com.apple.Foundation 0x00007fff8b22e458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
24 com.apple.Foundation 0x00007fff8b22e2c9 _NSAppleEventManagerGenericHandler + 102
25 com.apple.AE 0x00007fff9153999c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
26 com.apple.AE 0x00007fff91539719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
27 com.apple.AE 0x00007fff91539623 aeProcessAppleEvent + 295
28 com.apple.HIToolbox 0x00007fff8648037e AEProcessAppleEvent + 56
29 com.apple.AppKit 0x00007fff917c6d76 _DPSNextEvent + 2665
30 com.apple.AppKit 0x00007fff917c5e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
31 com.apple.AppKit 0x00007fff917b9e23 -[NSApplication run] + 594
32 com.apple.AppKit 0x00007fff917a52d4 NSApplicationMain + 1832
33 com.apple.iChat 0x00000001010f8b29 0x1010f5000 + 15145
34 libdyld.dylib 0x00007fff89b2f5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8983d22e kevent64 + 10
1 libdispatch.dylib 0x00007fff8a4b2a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8983c946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d00b4a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8983c946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d00b4a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8983c946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d00b4a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8983c946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d00b4a1 start_wqthread + 13
Thread 6:: Dispatch queue: com.apple.IMDaemonRequestConnectionQueue
0 com.apple.CoreFoundation 0x00007fff8d3a877f +[__NSArrayM __new:::::] + 223
1 com.apple.CoreFoundation 0x00007fff8d3a8612 -[__NSPlaceholderArray initWithCapacity:] + 114
2 com.apple.CoreFoundation 0x00007fff8d3a7b7e __NSI3 + 478
3 com.apple.imfoundation 0x00007fff8788388a JWCreateInvocationFromXPCObject + 2094
4 com.apple.imfoundation 0x00007fff87889c39 IMCreateInvocationFromXPCObject + 44
5 com.apple.imfoundation 0x00007fff8787d10c im_local_object_peer_event_handler + 898
6 libxpc.dylib 0x00007fff86983589 _xpc_connection_call_event_handler + 58
7 libxpc.dylib 0x00007fff8698204b _xpc_connection_mach_event + 1901
8 libdispatch.dylib 0x00007fff8a4b50f8 _dispatch_client_callout4 + 9
9 libdispatch.dylib 0x00007fff8a4b61a3 _dispatch_mach_msg_invoke + 445
10 libdispatch.dylib 0x00007fff8a4b3154 _dispatch_queue_drain + 571
11 libdispatch.dylib 0x00007fff8a4b4a10 _dispatch_mach_invoke + 232
12 libdispatch.dylib 0x00007fff8a4b3154 _dispatch_queue_drain + 571
13 libdispatch.dylib 0x00007fff8a4b4ecc _dispatch_queue_invoke + 202
14 libdispatch.dylib 0x00007fff8a4b26b7 _dispatch_root_queue_drain + 463
15 libdispatch.dylib 0x00007fff8a4c0fe4 _dispatch_worker_thread3 + 91
16 libsystem_pthread.dylib 0x00007fff8d00d6cb _pthread_wqthread + 729
17 libsystem_pthread.dylib 0x00007fff8d00b4a1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007f8939c72940 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x00007fff767d58b8 rsi: 0x00007fff9215c16e rbp: 0x00007fff5eb07050 rsp: 0x00007fff5eb07030
r8: 0x000061000046e840 r9: 0x59e0099da3be7263 r10: 0x0000000000000071 r11: 0x00007fff89b425a1
r12: 0xa3a3a3a3a3a3a3a3 r13: 0x00007fff77f4a070 r14: 0x00007fff8c01d0c0 r15: 0x00007f893b039000
rip: 0x00007fff89b3c856 rfl: 0x0000000000010246 cr2: 0x00007ffff67a9778
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1010f5000 - 0x101328ff7 com.apple.iChat (8.0 - 4725) <CD1332C7-9932-3326-85D7-B9CD26283FC3> /Applications/Messages.app/Contents/MacOS/Messages
0x104a9a000 - 0x104a9bfff com.apple.AddressBook.LocalSourceBundle (9.0 - 1499) <36F3EC7D-1569-36D7-8A7D-33656C5BFD02> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x104aac000 - 0x104ab0ff7 com.apple.DirectoryServicesSource (9.0 - 1499) <C37D57B0-7769-39A2-B511-94F17143D3A7> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x104ab6000 - 0x104ab8fff com.apple.addressbook.POIPlugin (9.0 - 1499) <30012F8D-659F-382E-8BF3-CA57CF73A272> /System/Library/Address Book Plug-Ins/POIPlugin.sourcebundle/Contents/MacOS/POIPlugin
0x104abe000 - 0x104b0bff3 com.apple.AddressBook.CardDAVPlugin (10.9 - 434) <6D55FFA7-05B4-34CE-ACB9-85109CC2E94F> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
0x7fff61fda000 - 0x7fff62010837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff85d7d000 - 0x7fff85d7fff7 libquarantine.dylib (76) <DC041627-2D92-361C-BABF-A869A5C72293> /usr/lib/system/libquarantine.dylib
0x7fff85d80000 - 0x7fff85dfeff7 com.apple.SAObjects (3.0 - ???) <F3158DDF-16F0-3311-9EB1-3D37CAF523F5> /System/Library/PrivateFrameworks/SAObjects.framework/Versions/A/SAObjects
0x7fff85dff000 - 0x7fff85dfffff com.apple.quartzframework (1.5 - 1.5) <4944127A-F319-3689-AAEC-58591D3CAC07> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff85e00000 - 0x7fff85e00fff com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff85e01000 - 0x7fff85e01fff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff85e02000 - 0x7fff8632bff7 com.apple.QuartzComposer (5.1 - 325) <2007FD9E-A5CF-361E-A7DD-ACAF976860AD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8632c000 - 0x7fff86381ff7 com.apple.IMDPersistence (10.0 - 1000) <3185264F-0D65-3837-9945-4F53E87C10B6> /System/Library/PrivateFrameworks/IMDPersistence.framework/Versions/A/IMDPersis tence
0x7fff863c4000 - 0x7fff863ccff7 com.apple.icloud.FindMyDevice (1.0 - 1) <D198E170-3610-3727-BC87-73AD249CA097> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevic e
0x7fff863d8000 - 0x7fff863e9fff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
0x7fff863ea000 - 0x7fff86444ff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff86445000 - 0x7fff86747fff com.apple.HIToolbox (2.1.1 - 756) <9DD121B5-B7EB-3C43-8155-61A4417F8E9A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff86748000 - 0x7fff867afff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff867b0000 - 0x7fff867cffff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
0x7fff867d0000 - 0x7fff867d2ff7 com.apple.SecCodeWrapper (4.0 - 238) <F450AB10-B0A4-3B55-A1B9-563E55C99333> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff867d3000 - 0x7fff867e4ff7 libsystem_coretls.dylib (35.1.2) <EBBF7EF6-80D8-3F8F-825C-B412BD6D22C0> /usr/lib/system/libsystem_coretls.dylib
0x7fff867e5000 - 0x7fff867e7ff7 libsystem_sandbox.dylib (358.1.1) <DB9962EF-8898-31CC-9B87-E01F8CE74C9D> /usr/lib/system/libsystem_sandbox.dylib
0x7fff867e8000 - 0x7fff867e9ff7 com.apple.print.framework.Print (10.0 - 265) <3BC4FE7F-78A0-3E57-8F4C-520E7EFD36FA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff86871000 - 0x7fff868e9ff7 com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff868ea000 - 0x7fff868eafff com.apple.AOSMigrate (1.0 - 1) <6893B495-188D-3F88-81E7-8FAFDD53323D> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x7fff868eb000 - 0x7fff868effff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff868f0000 - 0x7fff8693dff3 com.apple.CoreMediaIO (601.0 - 4749) <DDB756B3-A281-3791-9744-1F52CF8E5EDB> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8693e000 - 0x7fff86942fff libsystem_stats.dylib (163.1.4) <1DB04436-5974-3F16-86CC-5FF5F390339C> /usr/lib/system/libsystem_stats.dylib
0x7fff86979000 - 0x7fff869a1fff libxpc.dylib (559.1.22) <9437C02E-A07B-38C8-91CB-299FAA63083D> /usr/lib/system/libxpc.dylib
0x7fff869a2000 - 0x7fff869baff7 libexpat.1.dylib (12) <C5FE8836-E277-3162-9D15-6735321CB2C6> /usr/lib/libexpat.1.dylib
0x7fff869bb000 - 0x7fff869e6ff3 libarchive.2.dylib (30) <8CBB4416-EBE9-3574-8ADC-44655D245F39> /usr/lib/libarchive.2.dylib
0x7fff869e7000 - 0x7fff869efffb libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
0x7fff86a1e000 - 0x7fff86a59fff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff86a5a000 - 0x7fff86a60fff com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <BB2D573F-0A01-379F-A2BA-3C454EDCB111> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff86a61000 - 0x7fff86a7bff7 liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib
0x7fff86a7c000 - 0x7fff86ab4fff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff86ab5000 - 0x7fff86b56ff7 com.apple.ScreenSharingFramework (2.2 - 2.2) <7C5FC764-1B66-3020-A18C-474A031C7CA8> /System/Library/PrivateFrameworks/ScreenSharing.framework/Versions/A/ScreenShar ing
0x7fff86b57000 - 0x7fff86b60ff7 com.apple.iChat.InstantMessage (8.0 - 4701) <D24EA18F-C735-35F9-91AD-8A6740CCC333> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x7fff86b61000 - 0x7fff86f6eff7 libLAPACK.dylib (1128) <F9201AE7-B031-36DB-BCF8-971E994EF7C1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff86f6f000 - 0x7fff86f9afff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff86f9b000 - 0x7fff86fc7fff libsandbox.1.dylib (358.1.1) <9A00BD06-579F-3EDF-9D4C-590DFE54B103> /usr/lib/libsandbox.1.dylib
0x7fff86fc8000 - 0x7fff86fdaff7 com.apple.icloud.FMFUI (1.0 - 1) <9EA08B6F-3DD9-35C4-8794-9E3F24AE6E1F> /System/Library/PrivateFrameworks/FMFUI.framework/Versions/A/FMFUI
0x7fff86fdb000 - 0x7fff86ff1ff7 libsystem_asl.dylib (267) <F153AC5B-0542-356E-88C8-20A62CA704E2> /usr/lib/system/libsystem_asl.dylib
0x7fff86ff2000 - 0x7fff8712effb com.apple.WebKitLegacy (10600 - 10600.1.25) <EE3A7515-AC7B-30D3-A4DC-EB0D36E88E4B> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebKitLegacy. framework/Versions/A/WebKitLegacy
0x7fff8712f000 - 0x7fff8712fff7 libunc.dylib (29) <5676F7EA-C1DF-329F-B006-D2C3022B7D70> /usr/lib/system/libunc.dylib
0x7fff87130000 - 0x7fff871b1ff3 com.apple.CoreUtils (1.0 - 101.1) <45E5E51B-947E-3F2D-BD9C-480E72555C23> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff871b2000 - 0x7fff871b3ff7 libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib
0x7fff871b4000 - 0x7fff871daff7 com.apple.CharacterPicker (1.0 - 1) <A2638924-8679-3DBB-9EBA-AD9A72AAC958> /System/Library/PrivateFrameworks/CharacterPicker.framework/Versions/A/Characte rPicker
0x7fff871db000 - 0x7fff8729eff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8729f000 - 0x7fff87676fe7 com.apple.CoreAUC (211.0.0 - 211.0.0) <C8B2470F-3994-37B8-BE10-6F78667604AC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff87827000 - 0x7fff8784fffb libRIP.A.dylib (772) <9262437A-710A-397D-8E34-1CBFEA1FC5E1> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff87850000 - 0x7fff878baff7 com.apple.imfoundation (10.0 - 1000) <1810C42E-B06B-385B-9D17-FDB9C9D91E90> /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n
0x7fff878bb000 - 0x7fff878c0ff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff878ec000 - 0x7fff878f3fff com.apple.network.statistics.framework (1.2 - 1) <61B311D1-7F15-35B3-80D4-99B8BE90ACD9> /System/Library/PrivateFrameworks/NetworkStatistics.framework/Versions/A/Networ kStatistics
0x7fff87c22000 - 0x7fff87c2dff7 com.apple.DirectoryService.Framework (10.10 - 187) <813211CD-725D-31B9-ABEF-7B28DE2CB224> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff87c31000 - 0x7fff87c55ff7 com.apple.facetimeservices (10.0 - 1000) <52EE049F-36E3-35C8-9304-7878AF7AC241> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
0x7fff87c56000 - 0x7fff87f0aff7 com.apple.WebKit (10600 - 10600.1.25) <84496A10-D8E5-3E8C-93B1-98D5AE790922> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff87f0b000 - 0x7fff87f18fff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x7fff87f19000 - 0x7fff87f8dff3 com.apple.securityfoundation (6.0 - 55126) <E7FB7A4E-CB0B-37BA-ADD5-373B2A20A783> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff87f8e000 - 0x7fff87f92fff libspindump.dylib (182) <7BD8C0AC-1CDA-3864-AE03-470B50160148> /usr/lib/libspindump.dylib
0x7fff87f93000 - 0x7fff87fbbfff libsystem_info.dylib (459) <B85A85D5-8530-3A93-B0C3-4DEC41F79478> /usr/lib/system/libsystem_info.dylib
0x7fff87fc7000 - 0x7fff880d6ffb com.apple.desktopservices (1.9 - 1.9) <6EDAC73F-C42C-3FF7-B67D-FCCA1CFC5405> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff880d7000 - 0x7fff88124ff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff88125000 - 0x7fff88125fff com.apple.Accelerate (1.10 - Accelerate 1.10) <227E2491-1DDB-336F-BF83-773CECEC66F1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff88126000 - 0x7fff8813aff7 com.apple.ProtectedCloudStorage (1.0 - 1) <52CFE68A-0663-3756-AB5B-B42195026052> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
0x7fff8829a000 - 0x7fff883cafff com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x7fff883cb000 - 0x7fff883cdfff com.apple.marco (10.0 - 1000) <ECD31951-F96E-3F5C-B468-729BBEBDCCE3> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x7fff883ce000 - 0x7fff883d1fff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff88405000 - 0x7fff888f1fff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff888f2000 - 0x7fff88b9efff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff88b9f000 - 0x7fff88bbdff7 com.apple.addressbook.vCard (9.0 - 1499) <B1BC7C0A-A783-3574-8248-BC689F43A0A0> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff88bbe000 - 0x7fff88c34fe7 libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib
0x7fff88c35000 - 0x7fff88c3bff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff88c3c000 - 0x7fff88ccdff7 libCoreStorage.dylib (471) <5CA37ED3-320C-3469-B4D2-6F045AFE03A1> /usr/lib/libCoreStorage.dylib
0x7fff88cce000 - 0x7fff88ce9ff7 libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib
0x7fff88d19000 - 0x7fff88f83ff7 com.apple.imageKit (2.6 - 838) <DDFE019E-DF3E-37DA-AEC0-9182454B7312> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff88f84000 - 0x7fff88f99ffb libCGInterfaces.dylib (294.1) <1A6AADE6-09EC-3054-85F9-E6A3607EBA70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/Libraries/libCGInterfaces.dylib
0x7fff88fa0000 - 0x7fff8903efff com.apple.Metadata (10.7.0 - 916.1) <CD389631-0F23-3A29-B43A-E3FFB5BC9438> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8903f000 - 0x7fff8919dff3 com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff8919e000 - 0x7fff89291ff7 libJP2.dylib (1231) <58849E48-9CD2-38A1-9D48-FCE630F473EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff89292000 - 0x7fff89316ff7 com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff89317000 - 0x7fff8931bff7 libGIF.dylib (1231) <A349BA73-301E-3EDE-8A31-8ACE827C289E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8931c000 - 0x7fff89329fff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff89382000 - 0x7fff89384fff libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff89385000 - 0x7fff893a3fff com.apple.frameworks.preferencepanes (16.0 - 16.0) <C763B730-D6BC-31D3-951A-898BB49C5A3E> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff89465000 - 0x7fff89470ff7 libcsfde.dylib (471) <797691FA-FC0A-3A95-B6E8-BDB75AEAEDFD> /usr/lib/libcsfde.dylib
0x7fff89471000 - 0x7fff894ccfff com.apple.QuickLookFramework (5.0 - 675) <D71CD23B-643B-341B-A890-57FE099B36C7> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff894cd000 - 0x7fff894d1ff7 com.apple.TCC (1.0 - 1) <AFC32F8F-BCD5-313C-B66E-5AB8591EC066> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff894d2000 - 0x7fff89554fff com.apple.PerformanceAnalysis (1.0 - 1) <2FC0F303-B672-3E64-A978-AB78EAD98395> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff89555000 - 0x7fff895e6fff com.apple.cloudkit.CloudKit (259.2.3 - 259.2.3) <6F955140-D522-32B3-B34B-BD94C5D94E7A> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit
0x7fff895e7000 - 0x7fff895ecffb libheimdal-asn1.dylib (398.1.2) <F9463B34-AAF5-3488-AD0C-85937C81FC5E> /usr/lib/libheimdal-asn1.dylib
0x7fff895ed000 - 0x7fff8965cfff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
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0x7fff8d7c1000 - 0x7fff8da29ffb com.apple.security (7.0 - 57031.1.35) <96141D1F-614E-32C4-8AC2-F47481F23F43> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8da2a000 - 0x7fff8da86fff com.apple.coredav (1.0.1 - 261) <6FDDD736-DF1C-3D2B-82D7-D6D15C67F269> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x7fff8da87000 - 0x7fff8da90ff7 libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib
0x7fff8da91000 - 0x7fff8daf8ff7 com.apple.datadetectorscore (6.0 - 396.1) <5D348063-1528-3E2F-B587-9E82970506F9> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8daf9000 - 0x7fff8db76fff com.apple.CoreServices.OSServices (640.3 - 640.3) <28445162-08E9-3E24-84E4-617CE5FE1367> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8db77000 - 0x7fff8db87ff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib
0x7fff8e4c0000 - 0x7fff8e4f0ff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff8ee44000 - 0x7fff8ee85fff libGLU.dylib (11.0.7) <8037342E-1ECD-385F-B4C3-545CE97B76AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8ee86000 - 0x7fff8efcaff7 com.apple.QTKit (7.7.3 - 2890) <6F6CD79F-CFBB-3FE4-82C6-47991346FB17> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff8efcb000 - 0x7fff8efcbfff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8efcc000 - 0x7fff8eff2ff7 com.apple.ChunkingLibrary (2.1 - 163.1) <3514F2A4-38BD-3849-9286-B3B991057742> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8f098000 - 0x7fff8f0adfff com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
0x7fff8f0d6000 - 0x7fff8f16cffb com.apple.CoreMedia (1.0 - 1562.19) <F79E0E9D-4ED1-3ED1-827A-C3C5377DB1D7> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8f264000 - 0x7fff8f26eff7 com.apple.NetAuth (5.0 - 5.0) <B9EC5425-D38D-308C-865F-207E0A98BAC7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8f26f000 - 0x7fff8f289ff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8f28a000 - 0x7fff8f2ddffb libAVFAudio.dylib (118.3) <CC124063-34DF-39E3-921A-2BA3EA8D6F38> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff8f2de000 - 0x7fff8f2e0ff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8f312000 - 0x7fff8f340ff7 com.apple.TelephonyUtilities (1.0 - 1.0) <72B8D7A4-C6BE-330E-942B-C90F824CDC89> /System/Library/PrivateFrameworks/TelephonyUtilities.framework/Versions/A/Telep honyUtilities
0x7fff8f341000 - 0x7fff8f348fff libCGCMS.A.dylib (772) <E64DC779-A6CF-3B1F-8E57-C09C0B10670F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff8f349000 - 0x7fff8f6b4fff com.apple.VideoToolbox (1.0 - 1562.19) <C08228FE-FA1E-394C-98CB-2AFD8E566C3F> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff8f6b5000 - 0x7fff8f6bcff7 com.apple.phonenumbers (1.1.1 - 105) <AE39B6FE-05AB-3181-BB2A-4D50A8B392F2> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff8f6bd000 - 0x7fff8f7e4fff com.apple.coreui (2.1 - 305) <BB430677-D1F7-38DD-8F05-70E54352B8B5> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8f7e5000 - 0x7fff8f809fff com.apple.ScreenSaver (5.0 - 5) <04D498A5-F3CE-32D4-9D78-D59A04A81786> /System/Library/Frameworks/ScreenSaver.framework/Versions/A/ScreenSaver
0x7fff8f80a000 - 0x7fff8f812fff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
0x7fff8f813000 - 0x7fff8f82afff com.apple.ScriptingBridge (1.3.2 - 66) <89EF2F7B-077A-3AD4-A92B-C36C74B30CE5> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x7fff8fa89000 - 0x7fff8fac1ffb libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib
0x7fff8fac2000 - 0x7fff8fb13ff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <762E9358-A69A-3D63-8282-3B77FBE0147E> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8fb14000 - 0x7fff8fb20ff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8fb21000 - 0x7fff8fb58ffb com.apple.LDAPFramework (2.4.28 - 194.5) <4CFE8010-CE3F-35EC-90BA-529B74321029> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8fb5b000 - 0x7fff8fdf1ff7 com.apple.AOSKit (1.06 - 215) <432B31DE-50F3-3258-A462-A777C3B8184A> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x7fff8fdf2000 - 0x7fff8fdf6fff libcache.dylib (69) <45E9A2E7-99C4-36B2-BEE3-0C4E11614AD1> /usr/lib/system/libcache.dylib
0x7fff8fdf7000 - 0x7fff9024afc7 com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff9024b000 - 0x7fff90283ff7 com.apple.PassKit (1.0 - 50) <1B397DE6-9B0F-3FC3-B144-402B21EC9161> /System/Library/PrivateFrameworks/PassKit.framework/Versions/A/PassKit
0x7fff90284000 - 0x7fff90296ff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x7fff90297000 - 0x7fff903d4fff com.apple.ImageIO.framework (3.3.0 - 1038) <611BDFBA-4BAA-36A8-B7E0-3830F3375E53> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff903d5000 - 0x7fff903f0ff7 com.apple.aps.framework (4.0 - 4.0) <9955CAFD-D56B-36E9-BB41-6F7F73317EB5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff903f1000 - 0x7fff903f2fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
0x7fff903f3000 - 0x7fff9048aff7 com.apple.iChat.SocialUI (8.0 - 4727) <5DB5643F-1E53-34A7-BE27-E628E7F2292D> /System/Library/PrivateFrameworks/SocialUI.framework/Versions/A/SocialUI
0x7fff9048b000 - 0x7fff90af2fff com.apple.VectorKit (1.0 - 992.4.8) <137172AC-EA3E-3AEE-9024-36AEF6298AC0> /System/Library/PrivateFrameworks/VectorKit.framework/Versions/A/VectorKit
0x7fff90b1b000 - 0x7fff90b69fff libcurl.4.dylib (83.1.2) <337A1FF8-E8B1-3173-9F29-C0D4C851D8E1> /usr/lib/libcurl.4.dylib
0x7fff90b6a000 - 0x7fff90ba5fff com.apple.AOSAccounts (1.3.1 - 1.8.19) <1EF4B780-3474-331E-9104-6CE796D8C930> /System/Library/PrivateFrameworks/AOSAccounts.framework/Versions/A/AOSAccounts
0x7fff90ba6000 - 0x7fff90bf2fff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff90bf3000 - 0x7fff90c07ff7 com.apple.MessagesKit (1.0 - 1) <E213A175-1A25-325E-87A6-1593ECB21DFB> /System/Library/PrivateFrameworks/MessagesKit.framework/Versions/A/MessagesKit
0x7fff90c08000 - 0x7fff90c10ff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff90c11000 - 0x7fff90c35ff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <1AE50F4A-0098-34E7-B24D-DF7CB94073CE> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff90c36000 - 0x7fff90c43ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff90c44000 - 0x7fff90c52fff com.apple.AddressBook.ContactsFoundation (9.0 - 1499) <1F879F4E-369A-38F7-A768-8B9009617479> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff90c53000 - 0x7fff90c54fff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff90c55000 - 0x7fff90c56ff7 com.apple.AddressBook.ContactsData (9.0 - 1499) <A3D84EBD-3007-3A49-BEE5-F05790DCF38E> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x7fff90ca2000 - 0x7fff90cbcff7 libextension.dylib (55.1) <ECBDCC15-FA19-3578-961C-B45FCC994BAF> /usr/lib/libextension.dylib
0x7fff90cbd000 - 0x7fff90cc2ff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff90df8000 - 0x7fff90e00fff libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff90e01000 - 0x7fff90e01fff com.apple.CoreServices (62 - 62) <9E4577CA-3FC3-300D-AB00-87ADBDDA2E37> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff90e43000 - 0x7fff90eb4ff7 com.apple.framework.IOKit (2.0.2 - 1050.1.21) <ED3B0B22-AACC-303B-BFC8-20ECD1AF6BA2> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff90eb5000 - 0x7fff90eb7fff libRadiance.dylib (1231) <746E9989-E89C-3027-A418-5F99CE131C93> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff90edb000 - 0x7fff90ee9ff7 com.apple.CoreSDB (10.0 - 1000) <9293EE9F-5F9B-3CEA-A592-76FF6365CCBC> /System/Library/PrivateFrameworks/CoreSDB.framework/Versions/A/CoreSDB
0x7fff9104b000 - 0x7fff9131aff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff9131b000 - 0x7fff91376fff libTIFF.dylib (1231) <ACC9ED11-EED8-3A23-B452-3F40FF7EF435> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff91377000 - 0x7fff913b2fff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff913b3000 - 0x7fff914b3fff com.apple.viceroy.framework (473 - 473) <89E6642C-23EE-376F-829F-08F9CCBFF868> /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x7fff914b4000 - 0x7fff91503ff7 com.apple.opencl (2.4.2 - 2.4.2) <6AE26E08-6EFC-3E1B-B202-EFA9C3E5B9D4> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff9150f000 - 0x7fff91528fff com.apple.AssistantServices (1.1 - 139) <EA30A723-6BDD-3EBC-9C45-EFA7AC9CB28F> /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/Assist antServices
0x7fff91529000 - 0x7fff9152bffb libCGXType.A.dylib (772) <7CB71BC6-D8EC-37BC-8243-41BAB086FAAA> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff9152c000 - 0x7fff9158bff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff9158c000 - 0x7fff91597ff7 com.apple.CommerceCore (1.0 - 376.0.5) <57E5C067-52F6-3854-86C0-D878EDA24B55> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff916b1000 - 0x7fff91729fff com.apple.AVKit (1.1 - 213) <5C7D3C63-F035-376E-ABA5-CF5A096612B8> /System/Library/Frameworks/AVKit.framework/Versions/A/AVKit
0x7fff9172e000 - 0x7fff9177dff7 libstdc++.6.dylib (104.1) <803F6AC8-87DC-3E24-9E80-729B551F6FFF> /usr/lib/libstdc++.6.dylib
0x7fff9177e000 - 0x7fff917a1fff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff917a2000 - 0x7fff922e3fff com.apple.AppKit (6.9 - 1343.16) <C98DB43F-4245-3E6E-A4EE-37DAEE33E174> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff922e4000 - 0x7fff922fbff7 libLinearAlgebra.dylib (1128) <E78CCBAA-A999-3B65-8EC9-06DB15E67C37> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib
0x7fff9231a000 - 0x7fff923aefff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/FramewoPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Apps keep crash...help
can anyone help? some of my apps keep crash...Many Thanks.
Process: iTunes [1733]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: ??? (???)
Build Info: iTunes-10110401~6
Code Type: X86 (Native)
Parent Process: launchd [336]
Interval Since Last Report: 24 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-01-01 22:14:17.900 +0800
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 3612F9D7-A22D-4C61-BEA4-BD04ADC753FF
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000fff31f00
Crashed Thread: 0
Thread 0 Crashed:
0 libobjc.A.dylib 0x9433916b readimages + 282
1 libobjc.A.dylib 0x9432f17d map_images + 6242
2 dyld 0x8fe049af dyld::notifyBatchPartial(dyldimagestates, bool, char const* (*)(dyldimagestates, unsigned int, dyldimageinfo const*)) + 415
3 dyld 0x8fe04dd5 dyld::registerImageStateBatchChangeHandler(dyldimagestates, char const* (*)(dyldimagestates, unsigned int, dyldimageinfo const*)) + 453
4 libSystem.B.dylib 0x91bfb2b6 dyldregister_image_state_changehandler + 98
5 libobjc.A.dylib 0x9432d116 objcinit + 57
6 dyld 0x8fe12f36 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 246
7 dyld 0x8fe0e7e3 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 307
8 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
9 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
10 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
11 dyld 0x8fe0e8c9 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 57
12 dyld 0x8fe04102 dyld::initializeMainExecutable() + 146
13 dyld 0x8fe07bcf dyld::main(machheader const*, unsigned long, int, char const**, char const**, char const**) + 3087
14 dyld 0x8fe01872 dyldbootstrap::start(mach_header const*, int, char const**, long) + 818
15 dyld 0x8fe01037 dyldstart + 39
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9433905c ecx: 0xa086bd4c edx: 0xa0867ed0
edi: 0xfff31f00 esi: 0xbfffd770 ebp: 0xbfffd748 esp: 0xbfffd680
ss: 0x0000001f efl: 0x00010293 eip: 0x9433916b cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xfff31f00
Binary Images:
0x1000 - 0xdd9fd7 com.apple.iTunes 10.1.1 (10.1.1) <532d8950d94892aadeaa49831b96e327> /Applications/iTunes.app/Contents/MacOS/iTunes
0xfe4000 - 0xfe8fff com.apple.iPod 1.5 (15) <80c68d6d158ff1999c64d7450e34e0db> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xfef000 - 0x107bffb com.apple.iTunes.iPodUpdater 9.2 (9.2) <d2a36bfd75def33f92dd8d0e07f87c3e> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10d0000 - 0x1199fe5 com.apple.DiscRecording 4.0.7 (4070.4.1) <7c105f35c674aad3a476f8959d3f3ebb> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x1204000 - 0x1222ff7 +libgnsdk_musicid.1.8.2.dylib ??? (???) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.8.2.dylib
0x122f000 - 0x12f1feb +libgnsdk_sdkmanager.1.8.2.dylib ??? (???) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.8.2.dylib
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0x9736e000 - 0x9777efef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9777f000 - 0x978b7fe7 com.apple.imageKit 1.0.2 (1.0) <00d03cf7f26e1b6023efdc4bd15dd52e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x978b8000 - 0x97915ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x97916000 - 0x9796fff7 libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x97970000 - 0x979e2fff com.apple.PDFKit 2.1.2 (2.1.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x979e3000 - 0x97a8afec com.apple.CFNetwork 438.16 (438.16) <dbf00ca36a09edfae60ec44f9d7a9ef9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x97a8b000 - 0x97e28fef com.apple.QuartzCore 1.5.8 (1.5.8) <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x97e29000 - 0x97e38ffe com.apple.DSObjCWrappers.Framework 1.3 (1.3) <09deb9e32d0d09dfb95ae569bdd2b7a4> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x97e39000 - 0x97e70fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <8b26ebf26a009a098484f1ed01ec499c> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibi even can't do any software upgrade...anyone face same issue before?
Process: Software Update [1742]
Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Identifier: com.apple.SoftwareUpdate
Version: ??? (???)
Build Info: SoftwareUpdate-1820000~1
Code Type: X86 (Native)
Parent Process: launchd [336]
Interval Since Last Report: 313 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-01-01 22:19:33.162 +0800
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 3612F9D7-A22D-4C61-BEA4-BD04ADC753FF
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000fff31f00
Crashed Thread: 0
Thread 0 Crashed:
0 libobjc.A.dylib 0x9433916b readimages + 282
1 libobjc.A.dylib 0x9432f17d map_images + 6242
2 dyld 0x8fe049af dyld::notifyBatchPartial(dyldimagestates, bool, char const* (*)(dyldimagestates, unsigned int, dyldimageinfo const*)) + 415
3 dyld 0x8fe04dd5 dyld::registerImageStateBatchChangeHandler(dyldimagestates, char const* (*)(dyldimagestates, unsigned int, dyldimageinfo const*)) + 453
4 libSystem.B.dylib 0x91bfb2b6 dyldregister_image_state_changehandler + 98
5 libobjc.A.dylib 0x9432d116 objcinit + 57
6 dyld 0x8fe12f36 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 246
7 dyld 0x8fe0e7e3 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 307
8 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
9 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
10 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
11 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
12 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
13 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
14 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
15 dyld 0x8fe0e775 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 197
16 dyld 0x8fe0e8c9 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 57
17 dyld 0x8fe04102 dyld::initializeMainExecutable() + 146
18 dyld 0x8fe07bcf dyld::main(machheader const*, unsigned long, int, char const**, char const**, char const**) + 3087
19 dyld 0x8fe01872 dyldbootstrap::start(mach_header const*, int, char const**, long) + 818
20 dyld 0x8fe01037 dyldstart + 39
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9433905c ecx: 0xa086bd4c edx: 0xa0867ed0
edi: 0xfff31f00 esi: 0xbfffd660 ebp: 0xbfffd638 esp: 0xbfffd570
ss: 0x0000001f efl: 0x00010293 eip: 0x9433916b cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xfff31f00
Binary Images:
0x1000 - 0x11fff com.apple.SoftwareUpdate 3.0.4 (182) <471a57370752c52d0812d762a6804a5b> /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
0x41000 - 0x62ff3 com.apple.SoftwareUpdate.framework 3.0.4 (182) <614e2a73e69475e9a99c782a4e9deb6c> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x82000 - 0x88fff com.apple.JavaScriptGlue 5533.19 (5533.19.1) <bb8104ea29d194f2d41fb37d5462b36d> /System/Library/PrivateFrameworks/JavaScriptGlue.framework/Versions/A/JavaScrip tGlue
0x93000 - 0x9efff libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
0x12c000 - 0x1ddff2 com.apple.installframework 3.0.4 (388) <e9637aa9862f2d77f7578eaf7cc79770> /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
0x258000 - 0x289ffb com.apple.DiskManagement 2.5 (163) <78dda748bc49e7737a38a1e550e38885> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x2ab000 - 0x319ff6 com.apple.SystemMigration 2.6.1 (201.92) <6476f733f88a96ad85d86e4621816a16> /System/Library/PrivateFrameworks/SystemMigration.framework/Versions/A/SystemMi gration
0x424000 - 0x45afff com.apple.MediaKit 9.1 (401) <36149a69962ed3101199093a6220ef74> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x46b000 - 0x534fe5 com.apple.DiscRecording 4.0.7 (4070.4.1) <7c105f35c674aad3a476f8959d3f3ebb> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x59f000 - 0x5b4ffd com.apple.NetInfo 1.0.0 (???) <8d3aeaf6d7b03e73d1a24e70da2551a8> /System/Library/PrivateFrameworks/NetInfo.framework/Versions/A/NetInfo
0x5bf000 - 0x6b7fe0 com.apple.DiskImagesFramework 10.5.10 (204) <8c3102f0ae254f73d26db037a1c18d20> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x71d000 - 0x747fe8 com.apple.framework.Apple80211 5.2.8 (528.1) <97dfd0c2d44d3c5839dd96f74e43d9c2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x758000 - 0x785ffb libcurl.4.dylib ??? (???) <e70ed3c4c3a9ab52cca43930b038b2b8> /usr/lib/libcurl.4.dylib
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90003000 - 0x90027feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x90028000 - 0x90028ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x90029000 - 0x90029ff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9002a000 - 0x900b1ff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
0x9044c000 - 0x906c8fe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x90724000 - 0x90734fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <06d8fc0307314f8ffc16f206ad3dbf44> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x90735000 - 0x90738fff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x90739000 - 0x90a41fe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x90b25000 - 0x90b59fef com.apple.bom 9.0.1 (136.1.1) <e1f64b0dae30d560a1204c69c14751a0> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x90b5a000 - 0x90b68ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x90b69000 - 0x90b69ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x90b70000 - 0x90b78fff com.apple.DiskArbitration 2.2.1 (2.2.1) <75b0c8d8940a8a27816961dddcac8e0f> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90cfe000 - 0x90d40fef com.apple.NavigationServices 3.5.2 (163) <91844980804067b07a0b6124310d3f31> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x90d41000 - 0x90d41ff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x90d42000 - 0x91540fef com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9160b000 - 0x916bbfff edu.mit.Kerberos 6.0.14 (6.0.14) <673f107cdae80c084774a27bc7bc46c1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x91925000 - 0x9195ffe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x91960000 - 0x9197efff libresolv.9.dylib ??? (???) <a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib
0x91b73000 - 0x91b73ffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91b74000 - 0x91bf1fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91bf2000 - 0x91d59ff3 libSystem.B.dylib ??? (???) <c8f52e158bf540cc000146ca8a705958> /usr/lib/libSystem.B.dylib
0x91d5a000 - 0x91d85fe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0x91dfa000 - 0x91e77feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x91e78000 - 0x91f43fef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91f44000 - 0x91f48fff libGIF.dylib ??? (???) <36f7b0255a81d97c7b360c3b11b4e462> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91f7c000 - 0x91f89fe7 com.apple.opengl 1.5.10 (1.5.10) <5a2813f80c9441170cc1ab8a3dac5038> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x91f8a000 - 0x91fa0fff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x91fa9000 - 0x91fc7ff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) <b4cd561d2481c4162ecf0acdf8cb062c> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x92014000 - 0x92024ffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x92025000 - 0x920a4ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x920a5000 - 0x9218dff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9218e000 - 0x9218efff com.apple.Carbon 136 (136) <27d42531a2cbeb05a7f4d05a28281bd7> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x921de000 - 0x9220dfe3 com.apple.AE 402.3 (402.3) <b13bfda0ad9314922ee37c0d018d7de9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x9220e000 - 0x9224dfef libTIFF.dylib ??? (???) <a5991d757f0c17a9bb8b1bcb14ab9ec0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9224e000 - 0x92255fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x92256000 - 0x922fdfeb com.apple.QD 3.11.57 (???) <35f058678972d42b88ebdf652df79956> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x92438000 - 0x92450fff com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x925ad000 - 0x925c2ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x925c3000 - 0x925c5fff com.apple.securityhi 3.0 (30817) <31baaf7ea27b41480604ffc910fe827f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x925c6000 - 0x926ffff7 libicucore.A.dylib ??? (???) <f2819243b278259b9a622ea111ea5fd6> /usr/lib/libicucore.A.dylib
0x9273e000 - 0x9279aff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9279b000 - 0x92a75ff3 com.apple.CoreServices.CarbonCore 786.16 (786.16) <60b518e4ad02b91826240199a6311286> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x92ad4000 - 0x92ae0ffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92ae1000 - 0x92afdff3 com.apple.CoreVideo 1.6.1 (48.6) <186cb311c17ea8714e918273c86d3c13> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x92afe000 - 0x92b2bfeb libvDSP.dylib ??? (???) <b232c018ddd040ec4e2c2af632dd497f> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x92b2c000 - 0x92b35fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <73cf6b3c5ddf94d7ce9ae2c81c1b558c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92b36000 - 0x92c88ff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x92c89000 - 0x92d16ff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x92d17000 - 0x92f0ffff com.apple.JavaScriptCore 5533.19 (5533.19.1) <a099821bc9203b1bba37aee855280e28> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x92f10000 - 0x92f54feb com.apple.DirectoryService.PasswordServerFramework 3.0.4 (3.0.4) <45d0af6eed184b278990175527a0d3fa> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x92f55000 - 0x92fa6ff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x92fa7000 - 0x93478fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x93797000 - 0x9382aff3 com.apple.ApplicationServices.ATS 3.8 (???) <e61b0945da6ab368348a927f7428ad67> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9382b000 - 0x94325fff com.apple.WebCore 5533.19 (5533.19.4) <9b91bb00c553ec746fdbe51abca306af> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x94326000 - 0x94406fff libobjc.A.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib
0x94552000 - 0x9459bfef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x945b5000 - 0x946fdff7 com.apple.ImageIO.framework 2.0.7 (2.0.7) <acf821a3c418fdc86ef02b654366f5f6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x946fe000 - 0x9473cfff libGLImage.dylib ??? (???) <a6425aeb77f4da13212ac75df57b056d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9473d000 - 0x94804ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x94bfd000 - 0x94c18ff3 libPng.dylib ??? (???) <c0791798fb92acc136c250a373449359> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x94c19000 - 0x94c1affc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x95b22000 - 0x95bd4ffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x95bd5000 - 0x95bd5ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x95bd6000 - 0x95be2fff libbz2.1.0.dylib ??? (???) <887bb6f73d23088fe42946cd9f134876> /usr/lib/libbz2.1.0.dylib
0x95be3000 - 0x95be9fff com.apple.print.framework.Print 218.0.3 (220.2) <5b7f4ef7c2df36aff9605377775781e4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x95bea000 - 0x95ca5fe3 com.apple.CoreServices.OSServices 228.1 (228.1) <76fdc146b4d9937f9c5cbaa1512e0023> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x95e09000 - 0x964a9fef com.apple.CoreGraphics 1.409.7 (???) <7b65edcce394f39b6a1954d5e30bc34c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x964aa000 - 0x9667bff3 com.apple.security 5.0.6 (37592) <0b25e1e4cc34431630f01edb3fdf54d1> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9667c000 - 0x967affe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x967d9000 - 0x968baff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
0x968d8000 - 0x96932ff7 com.apple.CoreText 2.0.5 (???) <5483518a613464d043455ac661a9dcbe> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x96965000 - 0x9696cffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x9696d000 - 0x96991fff libxslt.1.dylib ??? (???) <0a9778d6368ae668826f446878deb99b> /usr/lib/libxslt.1.dylib
0x969a5000 - 0x969a7ff5 libRadiance.dylib ??? (???) <276f13ab6429e05b093a8dda251e3b53> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x96b29000 - 0x96c30ff7 com.apple.WebKit 5533.19 (5533.19.4) <9299024ba5d2d796781e6d7312fae16a> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x96c31000 - 0x96c50ffa libJPEG.dylib ??? (???) <d23f3f3b9d168bf32f89449f83fa07f7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x96c51000 - 0x96c56fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x96c57000 - 0x96ce4ff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x96cfe000 - 0x96d0dfff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
0x96d0e000 - 0x96d88ff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <03d0585059c20cb0bde5e000438c49e1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x96d89000 - 0x96d8dfff com.apple.OpenDirectory 10.5 (10.5) <7d9ff71c60ad73f4c82a638abc233bf0> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/OpenDirect ory
0x96d8e000 - 0x96d8effd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96d8f000 - 0x96d8fffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x96d90000 - 0x96e23fff com.apple.ink.framework 101.3 (86) <bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x96e66000 - 0x96e8ffff libcups.2.dylib ??? (???) <2b0ab6b9fa1957ee940835d0cfd42894> /usr/lib/libcups.2.dylib
0x96e90000 - 0x9724efea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x972be000 - 0x97348ff7 com.apple.DesktopServices 1.4.9 (1.4.9) <f5e51a76d315798371b3dd35a4d46d6c> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x97349000 - 0x9734dfff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x9734e000 - 0x9735fffe com.apple.CFOpenDirectory 10.5 (10.5) <39d48cd00b8f9ca3fcdd251715cc74d5> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/Frameworks /CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x97363000 - 0x9736dfeb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
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0x979e3000 - 0x97a8afec com.apple.CFNetwork 438.16 (438.16) <dbf00ca36a09edfae60ec44f9d7a9ef9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x97a8b000 - 0x97e28fef com.apple.QuartzCore 1.5.8 (1.5.8) <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x97e39000 - 0x97e70fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <8b26ebf26a009a098484f1ed01ec499c> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib -
My apps keep crashing after the 7.1 update. Help, please?
After the update, I have noticed that my apps keep crashing even after I have updated the said apps. It's getting worse and, frankly, very annoying. How do I resolve this issue? Please help.
Hello Mona269,
It sounds like your apps are quitting unexpectedly quitting. I recommend starting by closing all the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and test the apps again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
All the very best,
Sterling -
My fairway solitaire apps keeps crashing on 2 iPads. Anyone having this problem. How can I solve
Fairway Solitaire is a very large app because it has nearly 1000 unique holes to play. Because of that, many devices get bogged down over time. I find that if you shut off your device completely and turn it back on, many of the sluggishness or crashing is solved.
Also, just as Apple recommends with any app, remember to back-up your data to iCloud often. Fairway Solitaire saves data locally (to your device) and not to the cloud yet. The developer, Big Fish Studios, said that they are building the game to save to the cloud, but that hasn't been implemented at this time.
If you do not back-up your data via iCloud, you may lose all progress, golf bucks, stars, cups, trophies, and records if the app or the device resets itself. -
My apps keeping crashing everytime I open them up. How can I fix this problem?
My apps keep crashing every time I open them up. How can I fix this problem?
Have you done a reboot? (holding the on/off and Home button at same time until the Apple logon appears.)
Also, have you tried closing all apps? (double click Home button and swipe up with your finger.)
George -
My iPhone apps keep crashing a lot please help
iphone apps keep crashing a lot and sometimes freeze in the middle please help what am I supposed to do
to stop this?Try the standard troubleshooting steps in this order:
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds). No data will be lost.
Restore: Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory.
See here: Use iTunes to restore your iOS device to factory settings ... -
Apps keep crashing after upgrade to ios 7 ipad2
After upgrading to ios 7 most of my apps keep crashing on ipad2 why? Do i need to re-install them? Please help
i am having the same experience (as well as several other problems) since installing iOS7 on my iPad2. The apps briefly appear to open when I tap their icons, but then disappear. double tapping the Home key to bring up the multi-tasking view idicates that the apps are running in the background but, I cannot access them.
This fiasco began because I was unable to login to my One-to-One account after the iOS7 update. I spent 4 hrs on the phone last night, with 4 different people from Apple support, restoring the iPad to factory settings & then restoring the image from my iCloud backup, only to end up with the situation described above. And I still can't login to my One-to-One account, plus I amnow also unable to access the iTunes store. I am sure there are other problems that I have yet to discover.
This has been such a "Windows" experience that I find myself wondering if Apple truly has lost its mojo & mystique. Are their pretty products worth their premium prices? More importantly, are they worth the frustration I experience, & the time that lost from my life, in trying to resolve problems with their"improvements". If asked today, my answer would be a very loud & resounding "NO"!!!!! -
Mail app keeps crashing after Yosemite update
I just bought a new MB Pro a couple of months ago. Hardly any apps installed.
After the upgrade to Yosemite the mail app keeps crashing when I launch it. I have read a lot of other topics but I can't find a solution.
Anybody out there who can help me? Or should I just wait on an update for this?
Regards
RobDid a clean install of Yosemite after issues with constant crashes on a mid-2010 MacBook Pro. Then tried Migration Assistant which hung up forever (12 hours) at 7 minutes to go. Forced quit and rebooted. I tried this after the initial reinstall transferring files from the worthless non-function software rouse called "Time Machine" which should be renamed "Waste of Time Machine". So I have spent endless hours on various Apple support forums on Time Machine, Migration Assistant, and Apple Mail forums, with dozens of users with similar or the very same issues. The most striking thing in all these forums is that there are no "this solved my problem" posts, and any response from any Apple support person or employee is 100% absent. I have used nothing but Macs since 1987. In the last few weeks I've spent more time trying to solve Mac computer OS issues than using my Macs. The Tim Cook era is starting to mirror the Ken Scully era when Apple was the company you loved to hate. Lovely hardware designs -- crappy worthless software. No mail, no 8000 image iPhoto library (despite two levels of backups) - no way to recovery that I can discover. Spaceship buildings, silly watches (which I predict will go the way of the of the Newton), daft Siri, and complete lack of focus on software that actually functions with the pretty hardware. I love my iPad and iPhone, but I see Windows and Android in my future, after 27 years of blind, and in retrospect, misplaced Apple loyalty. The Apple Titanic has an iceberg dead ahead of it that it is too blind to see.
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Both my Newyorker app and New York Times app keep crashing. But the Newyorker is the bigger problem. It will open up for a few seconds but before I can do anything it closes again. I've reinstalled in twice already and it works for a while but then the crashes start again. Sometimes shutting the iPad down helps but only for a while. How can I fix this permanently?
Wondered it you'd resolved this. My New Yorker continues to crash. I did contact them and got a note suggesting I send my log with instructions on how to retrieve that. I got the idea, though, that it was more to provide info to them as they work on stuff, rather than actually so they might help me. I didn't send as I checked the log and there was no mention of the New Yorker app in the log. Not sure why.
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[Topic title edited by moderator to better reflect discussion]
I have been on the phone with Xbox for 2 hours we cannot figure out why my Skype app is crashing! I am a premium skype member and I need Live Support someone please help me!
I have uninstalled the app multiple times, reinstalled mulitple times. I have tried to make a new account and everything. The app keeps crashing to the home screen.
PLEASE HELP!Sorry to hear that you're having problems with Skype on Xbox One. You can contact live chat support as described here: https://support.skype.com/en/faq/FA10656/what-is-live-chat-support
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓ -
ITunes Store app keeps crashing
I downloaded ios7 on my iPhone 4 and now my iTunes Store app keeps crashing and won't even load. Please help! I've tried restarting my phone and closing the app! Nothing's worked.
try this:
From home screen, go to settings - > general -> reset - > reset all settings.
You may lose your wallpaper to the default wallpaper, but none of your content will be erased.
I'm willing to bet this will solve your problem.
Hope this helps!
<Edited By Host> -
My iPod's weather app keep crashing. I already tried resetting, updating (theres always an error) restoring and all of that. I don't know what to do now!
What error when updating?
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My "Hanging with Friends" app keeps crashing whenever I try to open it. I have deleted and re-downloaded the app, restarted my iPhone, and even restored my iPhone all together, and nothing is working. How can I get this app to work again?
Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
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