App keeps crashing, unable to use. How can I get a refund?

Is there any storage room left on your device? If not, have you tried clearing it?

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I purchased an app that crashes upon load. How do I get a refund for this p.o.s. app?

I purchased an app: uFoscam by UBNTek. It's an app to monitor my IP camera via my iPhone. However, as soon as the account was setup, the program crashed and has been crashing ever since. I even did a hard reset and tried switching from wifi on/off. No luck. How can I go about getting a refund? It hasn't even been an hour since my purchase.

Contact the app developer.

Mail on my G5 keeps crashing or locking up, how can I stop this?

Mail on my G5 keeps crashing or locking up, how can I stop this?

You can clear history with these instructions: [[How do I clear private data on Firefox for Android?]] and with these you can clear the app data:
Go to App manager and select Firefox, clear app data. (Please note this will wipe all data from the app storage including profile)

I was updating my software on my iphone 4 and it crashed so it recovered it and i restored it from its back up. However I have lost all my music and my apps but not my pictures. How can i get my music back and apps back?

I was updating my software on my iphone 4 and it crashed so it recovered it and i restored it from its back up. However I have lost all my music and my apps but not my pictures. How can i get my music back. I did not remove my phone from the computer until it had said it had finsihed.

Media and apps are not part of the backup. They need to be re-synced from your itunes library or re-downloaded from the store.

I accidentally Deleted the Mac app store from my computer. How can I get it back? I am using Yosemite on a MacBook

I accidentally Deleted the Mac app store from my computer. How can I get it back? I am using Yosemite

Another way is to open your Time Machine back up or clone (if you have one) and copy the App Store app from the /Applications to your Macintosh HD's /Application folder.
Right click on the Time Machine icon in the Menu Bar.
Select Enter Time Machine; then navigate to a date you know it was still there and copy if from the /Applications folder.

I just reinstalled Photoshop CS5 on my laptop but it keeps crashing upon startup. How can I fix this

I just reinstalled Photoshop CS5 on my laptop but it keeps crashing upon startup. How can I fix this?

Check the last two threads in this discussion: http://forums.adobe.com/thread/642566
If this did not help, I'd encourage you to try posting on the Photoshop forum: http://forums.adobe.com/community/photoshop

HI I did not (nor did anyone in my household)purchace this app how can I get a refund? My ipod touch is a 3rd gen.so it does not have a camera. I did buy a camera app one day last week only to find I could not use it. This particular purchace was $1.98.

HI,
I did not (nor did anyone in my household)purchace this app how can I get a refund? My ipod touch is a 3rd gen.so it does not have a camera. I did buy a camera app one day last week only to find I could not use it. This particular purchace was $1.98.

You can try contacting apple customer service http://www.apple.com/contact but usually all app purchases are final and not refundable.

HT204266 Hi... I bought an app from app store... It turned around to be a false app and not as per the description. App dev page is a fraud. How can I get a refund?

Hi... I bought an app from app store... It turned around to be a false app and not as per the description. App dev page is a fraud. How can I get a refund?

Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

How can I get a refund for unwanted app?

My kids downloaded an extension of an app, made for kids, that cost $100. They thought it was free, until I got the bill. How can I get a refund for this and remove the app? This is wrong on so many levels, beginning with having a free app for kids luring them to a ridiculously priced one. Any help is appreciated.

You posted in the Mac computer OS X Tiger 10.4 forum. You don't provide enough info. Was this an iPad app, iPhone app, an iPod app purchased from the iTunes store? Or an app purchased from another source?
The remedy - don't give your kids the password and answer to security questions.
If purchased from the iTunes store, there's a link on the invoice.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

My iphone 4s keeps storing deleted emails. How can I get rid o them?

My iPhone 4s keeps storing deleted emails. How can I get rid of them?

Hello RickJFalcon,
After reviewing your post, it sounds like you want to delete emails from Mail. I would recommend that you read this article, it may be able to help the issue.
iCloud: Reduce email storage space
Delete messages, which moves them to the Trash, by doing any of the following:
Delete a message that’s open: Tap .
Delete a message without opening it: Swipe from the right to left over the message title in the message list, then tap Trash.
Delete multiple messages: While viewing the message list, tap Edit.
To permanently erase all messages in the Trash and free up iCloud storage space, tap Trash in the list of iCloud mailboxes, tap Edit, then tap Delete All.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

HT1904 How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How can I get a refund from an App that I bought?

How can I get a refund from an app that I bought? I bought an app called Package for MS Office on the 8th of January and I also reported a problem and they have not got back to me with a response. It has been 3 weeks now and I am still waiting for a reply back. Very disappointed.

I have now got an openoffice which I got from the internet. But the main thing is I paid £20.99 for this app and It is irriatting that the people who work for apple havent got back to me when I first reported a problem. I reported to them again and hoping that they will eventually get back to me.

How can I get a refund for an app?

I bought an app a couple of days ago, then found it doesn't do what I thought it would. How can I get a refund?

Thanks. It looks like I haven't received that receipt yet, but now I know what to do.

How can I get a refund for an unwanted app that I just purchased?

How can I get a refund for an unwanted app that I just purchased?

Click here and ask the iTunes Store staff for a refund. Consider whether or not you want to do this now carefully first; if they grant one, you'll need a very good reason to get another from them.
(111524)

How can I get a refund for an in app purchase I did not want?

How can I get a refund for an in app purchase I did not want?
The app took over $35 from my account and there is no way this was authorized. Please advise on how I can recover these funds.

They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
I think they do this to their customers very often. It is extremely dishonest.
I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
But seriously...best of luck.

App keeps crashing, unable to use. How can I get a refund?

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