App manager will not recognize English

When I try to download Application Manager, the menu always appears in Chinese. The preferences panel does not include English as an option. Instead it shows Cyrillic, three Asian scripts, Turkic and what appears to be a transliterated Asian language. I am running Mac OS 10.6.8 on an iMac 2 Intel core 2 duo,
When the Creative Cloud apps page loads, the language preference (highlighted in blue at the foot of the page) shows English.
If I search for updates for any of my CS5 apps, Application Manage appears, yet when I try to download an app from the CC page, whether as a stand alone or via the app, the Asian version pops up with no way to change to English.
I subscribed to CC via telephone - the website wasn't working too well - could this possibley have something to do with it?

This post is a continuation of post http://forums.adobe.com/message/4666504
Please email me at [email protected] with your Adobe ID email and your PDApp.log file. I will have your issue investigated.
To get the log file open the Terminal application (under Applications > Utilities in Finder). Type this:
cat ~/Library/Logs/PDApp.log > ~/Desktop/PDApp.log
The log file should have been copied to your Desktop.

Similar Messages

  • App manager will not let me install photoshop after I put it in trash and emptied?

    When I go to the app manager it says "up to date" for photoshop and won't let me install it again. I have read a bit and found a suggestion to look in utilities to properly uninstall it, but there are no photoshop files in the utilities folder and when i search photoshop nothing comes up on my computer. Another suggestion I read was to completely uninstall everything, but I would really rather not have to go through all my ID Muse, and AI files and upload the ones I want to keep to the cloud. Is there a workaround for this problem at all? When I do click the adobe air uninstall thing it just says it will delete Adobe Muse, photoshop doesn't show up. I wish it wasn't so hard to get the program I'm paying for even though I understand I made a mistake uninstalling it incorrectly.
    Thank you

    Thanks Nancy. I followed your advice, but photoshop still does not show up on the cleaner tool. The programs that show up are;
    Creative Suite 6 Design Standard
    Adobe Muse
    Adobe InDesign CS6 Application Base Files
    AdobeCreativeCloudDriver
    and Adobe Illustrator CS6 Core
    Like I said, since I don't want to impact my ID and AI files I'm not sure if Creative Suite 6 is what I want to uninstall or if that would delete ALL my Adobe files? I'll await a reply or start another thread. Thanks

  • I just purchased CC.  The adobe app manager will not install.  any suggestions?

    It says, other INSTANCES of adobe app manager are currently running...   ?

    Hi Chris,
    It seems there are mulitple installation instances of Apllication Manager running.
    Hereby, either you can quit those extra instances from Activity Monitor on Mac or Task Manager on Windows.
    Or you can restart the machine and try to download Creative Cloud from below link.
    https://creative.adobe.com/products/creative-cloud
    Hope this helps.
    Please let me know if you face any problem.
    Regards,
    Sumit Singh

  • Desktop Manager will not recognize that my smartphone is connected

    My computer does recognize that the phone is connected; I can access it.
    I tried using Desktop Manager 6.0 and 5.0.1.  I was able to sync only once with 6.0 when I first installed it yesterday.  Then, I got an endless "connecting" message, so I uninstalled and reinstalled v. 6.0 twice.  I did a clean unistall of all RIM software, and re-installed 6.0.  then unistalled it and installed v. 5.0.1.
    I get this - all gray

     with version 6.0 "connecting" light stays on, does nothing,

  • HT201335 It got nA new router today and wanted to turn on apple tv but my remote app on iPad and iPhone will not recognize apple tv. Btw- I do not have apple tv remote.

    It got A new router today and wanted to turn on apple tv but my remote app on iPad and iPhone will not recognize apple tv. Btw- I do not have apple tv remote.

    It reboots it but unplugging can also rectify communication issues like this. A restore would be the next step.

  • HT1386 Just downloaded 7.2 into my Iphone 5 what a mess.  Dropped called no audible notifications for email or text messages.  Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize th

    Just downloaded 7.2 into my Iphone 5 what a mess.  Dropped called no audible notifications for email or text messages.  Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone.  I have gone thur the steps for windows 7 and still nothing???  I have downloaded the newest version I itunes too. 

    Hi Midwestboy,
    If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Regards,
    - Brenden

  • HT1918 I have changed my new apple email address at the itunes store but when I try to buy an app on my iPad my old apple id (email) comes up and will not recognize the password. How do I change this? I tried going in through settings/tapping apple ID to

    I have changed my Apple ID when I got a new email address and confirmed it. However when I go to my iPad to buy an app my old Apple ID comes up and will not recognize the password. I tried going into the settings on my iPad and tapping on the old Apple ID to go in to change it but it will not recognize it and I cannot get in on the iPad to change it. How do I change this ID on my iPad for the iTunes store?
    Jaylsworth

    How did you fix this??

  • My Laptop Pavilion 9700 will not recognize DVD/CD drive. Does not show up in Device Manager

    My laptop Pavilion 9700 will not recognize the DVD/CD drive:
    The drive does not show up in the Device Manager’s list:  The disk spins and the light is on: Use a
    paper clip to open the door;  I updated
    to Sevice Pak 2 recently, but I am not sure if this has anything to cause this
    problem:  Please Help, anyone!
    Thanks

    Hi,
    Follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps in Part 3 to 'Try it' to see if this OS will run from the CD without the need to install on your HDD.  This will show whether the problem is with Windows or a Hardware problem with the optical drive.
    http://www.ubuntu.com/desktop/get-ubuntu/download
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Problems in app world transferring devices:: App world support will not recognize my tour PIN

    I recently just changed from a storm to a tour. I downloaded app world on the tour, entered in my paypal information, and had my applications transfered to the new phone. However, my activation numbers for all my apps are incorrect when i try to activate them. I remember some of the activation numbers being the same activation that i used on my storm. I believe this is where the complication may be. However, app world insists that my activation number is correct. 
    I have tried to contact app world support and it will not recognize my tour PIN number.  
    When I try to fill out the form, it says : "Please provide a valid Blackberry Smartphone PIN"
    My pin number is correct and i have entered it numerous times.  Anyone know whats wrong? 
    Thanks for any help!!

    Hi there!
    There is indeed a fix for all of your issues, but the first one that needs to be fixed is the Bad PIN reply from the RIM support site. However, that fix cannot be posted publicly. Consequently, please see your Private Messages on this site for a PM from me with the information that you need.
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Imac4,1 will not recognize the app store

    Hello,
    I have an iMac 4,1 and it will not recognize the app store. It did not bother me until i realized that iphoto and the address book were not on the computer. How do i get the computer to recognize the app store so i can download these apps.

    Were you running iPhoto 9?  If not do you have the disks that came with your iMac?  It will have the iPhoto  that came with your Mac, iPhoto 5 (06) on a disk similar to one of these:
    If you were using a later version of iPhoto you will need the iLife disk it came on or, if it was iPhoto 9, get to the App Store to redownload it.  So what version were you using before this happened?
    As for the Address book you'll have to reinstal it from the Snow Leopard disk that you used to install Snow Leopard.  It will be in the Optional Installs.pkg that's in the Optional Installs folder on the disk:
    OT

  • I can successfully log into my you tube acct. on my PC, but the IPad youtube app will not recognize my login.

    I can successfully log into my you tube acct. on my PC, but the IPad youtube app will not recognize my login.

    First, check the caps lock on your PC keyboard. I know this sounds a bit silly, but we've all done it. If it turns out caps lock was on, then just enter all caps on the iPad.
    If that's not the problem, try opening Notes and type your password sonyouncan see it. If you're not getting what you expect, try slowing down.
    Let me know how that goes, andvI'll try to come up with a few more troubleshooting options.

  • HP 6100 will not recognize paper in load tray

    hp 6100 printer will not recognize that it has paper in the load tray. have tried from two computers same result...add paper then try again. Tried troubleshooting with HP app and was informed printer was low or out of paper. Printer viewer does not give the add paper prompt but all other apps do. Have restarted printer...no go.

    Hi,
    Hold down the Windows Key and press R.  Into the Run Box type compmgmt.msc and hit enter.  Click Disk Management in the left pane and let the drives load up. 
    Does the 2nd HDD show here?
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • TRIED EVERYTHING!!! computer will not recognize IPOD and no charging

    Tried changing cords; tried reinstalling all software; tried to determine if conflicting software; ran ipod out of power and my computer still will not recognize when I plug it in. Backlight initially lights up but ipod does not show up in device manager, itunes does not recognize it and ipod will not charge---ipod will charge on Bose speaker platform though....ANY SUGGESTIONS??????

    If none of the above help, then it may be an issue that requires service so why not take advantage of the warranty?
    You can arrange online service here.
    Service request.
    Or if an Apple store is near you, take it there and have them check your iPod.
    You can make an appointment by using this link.
    Genius Bar Appointments.

  • My iTunes will not recognize my iPod Touch or iPhone 4, Windows 8 does though.

    Anyone out there having the same issue? iTunes will not recognize it no matter what I do. I have followed all the advice about resetting it and redownloading iTunes, restarting the apple mobile device from the command center. I don't know what else to do but something has to be done. Also, it will not recognixe my phine either but it says that it needs drivers for that. Any help would be greatly appreciated.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My itunes will not recognize my ipod touch

    I'm using a Mac desktop and it/my itunes will not recognize my ipod touch. I have resent my ipod and have also done all the suggested things on the apple website and still it is not being recognized, I do not know what else I can do. My macbook will recognize my ipod touch but I don't want to sync it to that itunes since it is already out of date, I want to sync it to my desktop mac where I already have the latest version of itunes, and all the music I want to sync onto my ipod touch. What can I do?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

Maybe you are looking for

  • Snow Leopard has made my computer unusable

    Please advise: Upgraded to Snow Leopard last week. After the install and software update (10.6.1), my iMac (24-inch : 2.66GHz,2.66GHz Intel Core 2 Duo) totally freaked out: freezes during start up leaving the wallpaper but no menu bar or dock; apps l

  • Character set problem with transportable tablespace

    Hi, I'm trying to import a transportable tablespace with data pump into a database with a different character set compared to the source database. I know this is by default not possible. But there's no violating data in the tablespace that could make

  • Regardinf module pool programming......

    Hi friends, I am trying to learn module pool programming, where in i got stuck up in a situation that, i want to delete, update, modify/insert the database table. I have used a table control for that. i have inserted 4 buttons (exit E, updateU,delete

  • Is it possible to just install one of the programs in the suite separately?

    I am considering buying Creative Suite CS3.3. I need the new Flash for a project I'm working on now. I'd like to wait to upgrade my current versions of InDesign and Dreamweaver for a few weeks because I don't want to deal with any upgrade issues that

  • Advice about updating os

    I'm hoping that some generous soul will give me a bit of advice about updating the os. I have a macbook intel core 2 duo 2.16 running osx 10.4.9 I have stayed with this os for the last year or so becuase it was the only one that would run protools. B