App MyContacts is crashing in FIORI client 1.2.4

Hello *, I get an issue creating contact persons using FIORI client 1.2.4 within app MyAccounts --> Dropdown menue --> contact persons: "App could not be started due to internal error." In addition maintenance of contacts within tile MyContacts is not possible w/o any comments/notes. The creation of new contacts does not work in this context as well. The system gives no information, too. All the described topics work properly in FIORI by calling the URL via several browsers. Does anyone have experience with this behaviour? Kind regards Thomas

Hi Thomas ,
Please add more details of the Android version you are testing with, SAP system details , UI5 version and any error logs if you can find from the Fiori client.
I hope you have maintained the required necessary patches for running the app in fiori client and using UI5 with latest.
Please also have a look at the Troubleshooting guide of Fiori Client 1.2.4 for relevant notes / quick troubleshooting.
Regards
Virinchy

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    0x00007fff937b10e2 CFRunLoopRunSpecific + 290
    12  com.apple.HIToolbox      
    0x00007fff91602eb4 RunCurrentEventLoopInMode + 209
    13  com.apple.HIToolbox      
    0x00007fff91602c52 ReceiveNextEventCommon + 356
    14  com.apple.HIToolbox      
    0x00007fff91602ae3 BlockUntilNextEventMatchingListInMode + 62
    15  com.apple.AppKit         
    0x00007fff925a2533 _DPSNextEvent + 685
    16  com.apple.AppKit         
    0x00007fff925a1df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    17  com.apple.AppKit         
    0x00007fff925991a3 -[NSApplication run] + 517
    18  com.apple.AppKit         
    0x00007fff9253dbd6 NSApplicationMain + 869
    19  com.apple.appstore       
    0x000000010fb53a24 0x10fb52000 + 6692
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x00007fff8c908d16 kevent + 10
    1   libdispatch.dylib        
    0x00007fff939e5dea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib        
    0x00007fff939e59ee _dispatch_mgr_thread + 54
    Thread 2:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib   
    0x00007fff8c906686 mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff8c905c42 mach_msg + 70
    2   com.apple.CoreFoundation 
    0x00007fff937ac233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation 
    0x00007fff937b1916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation 
    0x00007fff937b10e2 CFRunLoopRunSpecific + 290
    5   com.apple.Foundation     
    0x00007fff96a41546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
    6   com.apple.Foundation     
    0x00007fff96a9f562 __NSThread__main__ + 1345
    7   libsystem_c.dylib        
    0x00007fff8ca5d7a2 _pthread_start + 327
    8   libsystem_c.dylib        
    0x00007fff8ca4a1e1 thread_start + 13
    Thread 3:: Dispatch queue: com.apple.root.default-priority
    0   libsystem_kernel.dylib   
    0x00007fff8c906686 mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff8c905c42 mach_msg + 70
    2   com.apple.CoreFoundation 
    0x00007fff937ac233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation 
    0x00007fff937b1916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation 
    0x00007fff937b10e2 CFRunLoopRunSpecific + 290
    5   com.apple.CommerceKit    
    0x000000010fc76d78 -[ISOperation runRunLoopUntilStopped] + 46
    6   com.apple.CommerceKit    
    0x000000010fc7fcc0 -[ISURLOperation _runWithURL:] + 638
    7   com.apple.CommerceKit    
    0x000000010fc7f9ca -[ISURLOperation _run] + 212
    8   com.apple.CommerceKit    
    0x000000010fc7c758 -[ISURLOperation run] + 19
    9   com.apple.CommerceKit    
    0x000000010fc7c036 -[ISStoreURLOperation _runURLOperation] + 1962
    10  com.apple.CommerceKit    
    0x000000010fc7b2c0 -[ISStoreURLOperation run] + 121
    11  com.apple.CommerceKit    
    0x000000010fc77997 -[ISOperation _main:] + 425
    12  com.apple.CommerceKit    
    0x000000010fc774d5 -[ISOperation main] + 606
    13  com.apple.Foundation     
    0x00007fff96a98926 -[__NSOperationInternal start] + 684
    14  com.apple.Foundation     
    0x00007fff96aa00f1 __block_global_6 + 129
    15  libdispatch.dylib        
    0x00007fff939e6f01 _dispatch_call_block_and_release + 15
    16  libdispatch.dylib        
    0x00007fff939e30b6 _dispatch_client_callout + 8
    17  libdispatch.dylib        
    0x00007fff939e41fa _dispatch_worker_thread2 + 304
    18  libsystem_c.dylib        
    0x00007fff8ca5fd0b _pthread_wqthread + 404
    19  libsystem_c.dylib        
    0x00007fff8ca4a1d1 start_wqthread + 13
    Thread 4:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib   
    0x00007fff8c9080fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8ca61fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff9617bb66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
    3   com.apple.JavaScriptCore 
    0x00007fff9639ebfa JSC::BlockAllocator::blockFreeingThreadMain() + 90
    4   com.apple.JavaScriptCore 
    0x00007fff963b425f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8ca5d7a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8ca4a1e1 thread_start + 13
    Thread 5:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x00007fff8c9080fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8ca61fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff963019d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
    3   com.apple.JavaScriptCore 
    0x00007fff963018b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore 
    0x00007fff963b425f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8ca5d7a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8ca4a1e1 thread_start + 13
    Thread 6:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x00007fff8c9080fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8ca61fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff963019d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
    3   com.apple.JavaScriptCore 
    0x00007fff963018b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore 
    0x00007fff963b425f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8ca5d7a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8ca4a1e1 thread_start + 13
    Thread 7:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x00007fff8c9080fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8ca61fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff963019d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
    3   com.apple.JavaScriptCore 
    0x00007fff963018b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore 
    0x00007fff963b425f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8ca5d7a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8ca4a1e1 thread_start + 13
    Thread 8:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib   
    0x00007fff8c908322 __select + 10
    1   com.apple.CoreFoundation 
    0x00007fff937f0f46 __CFSocketManager + 1302
    2   libsystem_c.dylib        
    0x00007fff8ca5d7a2 _pthread_start + 327
    3   libsystem_c.dylib        
    0x00007fff8ca4a1e1 thread_start + 13
    Thread 9:: WebCore: LocalStorage
    0   libsystem_kernel.dylib   
    0x00007fff8c9080fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8ca61fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff9617bb2d ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
    3   com.apple.WebCore        
    0x00007fff91096d01 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
    4   com.apple.WebCore        
    0x00007fff905e712a WebCore::StorageThread::threadEntryPoint() + 154
    5   com.apple.JavaScriptCore 
    0x00007fff963b425f ***::wtfThreadEntryPoint(void*) + 15
    6   libsystem_c.dylib        
    0x00007fff8ca5d7a2 _pthread_start + 327
    7   libsystem_c.dylib        
    0x00007fff8ca4a1e1 thread_start + 13
    Thread 10:: Dispatch queue: com.apple.root.default-priority
    0   libsystem_kernel.dylib   
    0x00007fff8c908386 __semwait_signal + 10
    1   libsystem_c.dylib        
    0x00007fff8cae7800 nanosleep + 163
    2   com.apple.Foundation     
    0x00007fff96aa09e4 +[NSThread sleepForTimeInterval:] + 156
    3   com.apple.CommerceKit    
    0x000000010fc7ff44 -[ISURLOperation _runWithURL:] + 1282
    4   com.apple.CommerceKit    
    0x000000010fc7f9ca -[ISURLOperation _run] + 212
    5   com.apple.CommerceKit    
    0x000000010fc7c758 -[ISURLOperation run] + 19
    6   com.apple.CommerceKit    
    0x000000010fc7c036 -[ISStoreURLOperation _runURLOperation] + 1962
    7   com.apple.CommerceKit    
    0x000000010fc7b2c0 -[ISStoreURLOperation run] + 121
    8   com.apple.CommerceKit    
    0x000000010fc77997 -[ISOperation _main:] + 425
    9   com.apple.CommerceKit    
    0x000000010fc774d5 -[ISOperation main] + 606
    10  com.apple.Foundation     
    0x00007fff96a98926 -[__NSOperationInternal start] + 684
    11  com.apple.Foundation     
    0x00007fff96aa00f1 __block_global_6 + 129
    12  libdispatch.dylib        
    0x00007fff939e6f01 _dispatch_call_block_and_release + 15
    13  libdispatch.dylib        
    0x00007fff939e30b6 _dispatch_client_callout + 8
    14  libdispatch.dylib        
    0x00007fff939e41fa _dispatch_worker_thread2 + 304
    15  libsystem_c.dylib        
    0x00007fff8ca5fd0b _pthread_wqthread + 404
    16  libsystem_c.dylib        
    0x00007fff8ca4a1d1 start_wqthread + 13
    Thread 11:: Dispatch queue: com.apple.root.default-priority
    0   libsystem_kernel.dylib   
    0x00007fff8c906686 mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff8c905c42 mach_msg + 70
    2   com.apple.CoreFoundation 
    0x00007fff937ac233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation 
    0x00007fff937b1916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation 
    0x00007fff937b10e2 CFRunLoopRunSpecific + 290
    5   com.apple.CommerceKit    
    0x000000010fc76d78 -[ISOperation runRunLoopUntilStopped] + 46
    6   com.apple.CommerceKit    
    0x000000010fc7fcc0 -[ISURLOperation _runWithURL:] + 638
    7   com.apple.CommerceKit    
    0x000000010fc7f9ca -[ISURLOperation _run] + 212
    8   com.apple.CommerceKit    
    0x000000010fc7c758 -[ISURLOperation run] + 19
    9   com.apple.CommerceKit    
    0x000000010fc7c036 -[ISStoreURLOperation _runURLOperation] + 1962
    10  com.apple.CommerceKit    
    0x000000010fc7b2c0 -[ISStoreURLOperation run] + 121
    11  com.apple.CommerceKit    
    0x000000010fc77997 -[ISOperation _main:] + 425
    12  com.apple.CommerceKit    
    0x000000010fc774d5 -[ISOperation main] + 606
    13  com.apple.Foundation     
    0x00007fff96a98926 -[__NSOperationInternal start] + 684
    14  com.apple.Foundation     
    0x00007fff96aa00f1 __block_global_6 + 129
    15  libdispatch.dylib        
    0x00007fff939e6f01 _dispatch_call_block_and_release + 15
    16  libdispatch.dylib        
    0x00007fff939e30b6 _dispatch_client_callout + 8
    17  libdispatch.dylib        
    0x00007fff939e41fa _dispatch_worker_thread2 + 304
    18  libsystem_c.dylib        
    0x00007fff8ca5fd0b _pthread_wqthread + 404
    19  libsystem_c.dylib        
    0x00007fff8ca4a1d1 start_wqthread + 13
    Thread 12:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib   
    0x00007fff8c9080fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8ca61fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff9617bb66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
    3   com.apple.JavaScriptCore 
    0x00007fff9639ebfa JSC::BlockAllocator::blockFreeingThreadMain() + 90
    4   com.apple.JavaScriptCore 
    0x00007fff963b425f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8ca5d7a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8ca4a1e1 thread_start + 13
    Thread 13:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x00007fff8c9080fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8ca61fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff963019d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
    3   com.apple.JavaScriptCore 
    0x00007fff963018b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore 
    0x00007fff963b425f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8ca5d7a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8ca4a1e1 thread_start + 13
    Thread 14:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x00007fff8c9080fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8ca61fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff963019d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
    3   com.apple.JavaScriptCore 
    0x00007fff963018b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore 
    0x00007fff963b425f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8ca5d7a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8ca4a1e1 thread_start + 13
    Thread 15:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x00007fff8c9080fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8ca61fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff963019d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
    3   com.apple.JavaScriptCore 
    0x00007fff963018b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore 
    0x00007fff963b425f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8ca5d7a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8ca4a1e1 thread_start + 13
    Thread 16:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib   
    0x00007fff8c9080fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8ca61fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff9617bb66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
    3   com.apple.JavaScriptCore 
    0x00007fff9639ebfa JSC::BlockAllocator::blockFreeingThreadMain() + 90
    4   com.apple.JavaScriptCore 
    0x00007fff963b425f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8ca5d7a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8ca4a1e1 thread_start + 13
    Thread 17:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x00007fff8c9080fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8ca61fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff963019d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
    3   com.apple.JavaScriptCore 
    0x00007fff963018b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore 
    0x00007fff963b425f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8ca5d7a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8ca4a1e1 thread_start + 13
    Thread 18:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x00007fff8c9080fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8ca61fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff963019d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
    3   com.apple.JavaScriptCore 
    0x00007fff963018b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore 
    0x00007fff963b425f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8ca5d7a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8ca4a1e1 thread_start + 13
    Thread 19:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x00007fff8c9080fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8ca61fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff963019d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
    3   com.apple.JavaScriptCore 
    0x00007fff963018b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore 
    0x00007fff963b425f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8ca5d7a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8ca4a1e1 thread_start + 13
    Thread 20:
    0   libsystem_kernel.dylib   
    0x00007fff8c9086d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff8ca5ff4c _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00007fff8ca5fd13 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00007fff8ca4a1d1 start_wqthread + 13
    Thread 21:
    0   libsystem_kernel.dylib   
    0x00007fff8c9086d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff8ca5ff4c _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00007fff8ca5fd13 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00007fff8ca4a1d1 start_wqthread + 13
    Thread 22:
    0   libsystem_kernel.dylib   
    0x00007fff8c9086d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff8ca5ff4c _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00007fff8ca5fd13 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00007fff8ca4a1d1 start_wqthread + 13
    Thread 23:
    0   libsystem_kernel.dylib   
    0x00007fff8c9086d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff8ca5ff4c _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00007fff8ca5fd13 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00007fff8ca4a1d1 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff500ac488  rdx: 0x0000000000000000
      rdi: 0x0000000000000c07  rsi: 0x0000000000000006  rbp: 0x00007fff500ac4b0  rsp: 0x00007fff500ac488
       r8: 0x00007fff7c906278   r9: 0x00007fff500ac490  r10: 0x0000000020000000  r11: 0x0000000000000206
      r12: 0x00007fff500ac610  r13: 0x0000000000000000  r14: 0x00007fff7c907180  r15: 0x00007fff500ac4f0
      rip: 0x00007fff8c908212  rfl: 0x0000000000000206  cr2: 0x00007fff7c8ffff0
    Logical CPU: 0
    Binary Images:
    0x10fb52000 -   
    0x10fbd4ff7  com.apple.appstore (1.2.2 - 129.15) <D5AFB0BF-8554-3F64-8C4D-449B7A351470> /Applications/App Store.app/Contents/MacOS/App Store
    0x10fc01000 -   
    0x10fc45fff  com.apple.CoreRecognition (1.1 - 20.8) <43261D90-8416-3328-9FA9-F38210D08FCB> /System/Library/PrivateFrameworks/CoreRecognition.framework/Versions/A/CoreReco gnition
    0x10fc58000 -   
    0x10ff50fff  com.apple.CommerceKit (1.2.0 - 135.30) <4CF8EAB4-3E80-3AAD-AA85-C93455C71B38> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
    0x10ffef000 -   
    0x11004efff  com.apple.SoftwareUpdate.framework (6 - 473) <14DF8520-A1AA-3C75-B811-628E0909F6FD> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
    0x110099000 -   
    0x11009dfff  com.apple.ServerInformation (1.2 - 1) <31EDF873-3B73-3899-9989-2B57BD45D65A> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
    0x1100a7000 -   
    0x110149fff  com.apple.PackageKit (3.0 - 260) <B9C3BB80-C2A3-3E9E-A9C0-EB58B5F42512> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
    0x1101ba000 -   
    0x1101d9ff7  com.apple.DistributionKit (700 - 735) <CDB189A0-F913-3D68-9747-CE3097B25D7E> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
    0x1103ab000 -   
    0x1103acffa +cl_kernels (???) <13367283-F57E-4534-BEEE-90538DC9EE63> cl_kernels
    0x112422000 -   
    0x112422ff9 +cl_kernels (???) <CA32BE90-1F49-472F-B5DF-2A9DB6B4A326> cl_kernels
    0x11473c000 -   
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    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

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