App on App Store not working with iPhone 3G

hey guys,
we finished a app, it is on the app store. the strange thing is that we have a problem with the intro video and the overall performance on iPhone 3G.
when the intro starts the message is that, this file is not supported.
we tested the game on iPod touch 2nd and iPhone 3GS while development.
does anyone have a suggestion?
greets ::mucha::

does nobody have a clue. or is having the same problems with only iPhone 3G.

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