App purchase failed and contact us page not workin...

I tried to purchase Roadsync 5 full version costing US$ 3.89. After I pressed 'Confirm' button, it displayed some error and was thrown back to app selection page once again. Unfortunately when I checked online balance, $ 3.89 has already been deducted from Mastercard.
So I went to ovi.com -> support -> contact us page. That page has few mandatory fields including "Language". The dropdown combo box has no language options listed and hence I could not submit the issue.
Anyone can tell me where to look for failed app store purchase and hope contact us page gets corrected soon.

Go to Ovi Store > My stuff.
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