App purchase was declined

My account was low fund when purchasing app purchase and now my has funds in it and now my card wouldn't work

You might need to Contact Apple to find out what you need to do next: https://www.apple.com/support/itunes/contact/
If you owe money you will need to use another card or iTunes card to resolve the issue before they will attempt to charge your regular card again.

Similar Messages

  • When im trying to download a free App an error appears and sais that my previously purchase was declined.how is related a free app with a paying one?

    When im trying to download a free App an error appears and sais that my previously purchase was declined.how is related a free app with a paying one?

    Because that's the way you setup your account. Whether the app is free or not is irelevent, apparently the payment method you selected when originally setting up your account is no longer valid, hence your account is not longer valid. Either fix your selected payment method or setup a new app store account without a credit card:
    http://support.apple.com/kb/ht2534

  • I buy a game with a colombian credit cart ,when I accept the purchasing of the game the price was charger to my account but in iTunes the purchase was declined what can I do ?

    I buy a game with a colombian credit cart ,when I accept the purchasing of the game the price was charger to my account but in iTunes the purchase was declined what can I do ?

    Hi camilogalindo,
    Welcome to the Support Communities!
    The following information should help you with this:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Cheers,
    Judy

  • How can i remove my credit card from app store, the none option its not there and i don't Owen  nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!

    How can i remove my credit card from app store, the none option its not there and i don't Owen  nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!

    You've logged into your account and viewed your purchase history and there aren't any error messages shown (e.g. 'problem with a previous purchase'), and you haven't got any purchases due (e.g. pre-orders and/or subscriptions) : Why can’t I select None when I edit my Apple ID payment information ?

  • HT4009 I made an in app purchase, was charged for it, but not not receive item. How do I get a refund?

    I made an in app purchase, was charged for it, but not not receive item. How do I get a refund?

    How to Get a Refund from the App Store

  • HT204088 In App Purchase was not received but I was charged.

    Purchased an In App Purchase during the game THE SIMPSONS TAPPED OUT, my credit card was charged but not never received it.

    If you have a problem with the link, don't think you will as UK accesses it as well as those of us in the US, try the support number on: http://support.apple.com/kb/HE57

  • HT1904 If an I app purchase was made by mistake can it be reversed ?

    Can in app purchases be reversed?

    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.

  • HT1933 is there any way to tell which device an in app purchase was made from.  I have 4 ipads and need to see who made the unauthorized purchase.

    I need to see which of my ipads specific in app purchases were made from.  Is that possible. 

    No
    Sorry

  • My in app purchase was not successful but my credit card already charged for 12 times

    How can i refund those false purchased? I just got receipt e-mail no.175058749151  Those purchased was not successful. Please help me refund it cost 38.88$

    You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 Direct cinema, an In App purchase was paid for and I was told that I will have full access to all ten thousand movies. To my surprise, I can only view trailers. Why will I pay $9.99 just for trailers? I had assumed it was access to watch all the

    Can the details on iTunes receipt be more detailed? For instance, I am at a loss as to the items I purchased on my receipt number 215053547680. And I always get an error message whenever I try to report a problem. Thank you.

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT1933 I made a in app purchase was charged but the points were never added has this happened to any one?

    I have tried to call the number on my credit card but all I get is a recording and what web site to go to

    This is a user to user support forum so we can't help with refunds -- other than information. The following two links may help:
    https://getsupport.apple.com/Issues.action
    http://www.imore.com/how-request-refund-itunes-or-app-store-purchase

  • HT4009 How do I get a refund for an in app purchase that was made by mistake by my child?

    Hello an in app purchase was made by mistake by my child £40 has been taken out of my account now how can I get this back?help!

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • Cannot make in app purchase, no response when Buy Now tapped

    I have previously made 2 in app purchases from this app. When a third in app purchase was recently made available I tapped $1.99 Buy Now, but got no response of any kind other than a slight flicker of the blue Buy Now button.
    I have money in my account, have no restrictions enabled in settings and other people with this app have been able to make this in app purchase.
    Any help would be appreciated, thanks.

    Problem solved, thanks!  I contacted the app developer and was told this problem was only with iPad users, he was waiting for Apple to resolve the problem AND gave me a work around.  Order has been restored to my life...at least for now. 

  • I can't turn in-app purchases on for my iPad!

    For reasons unclear, in-app purchases are turned off on my iPad, and I can't get them back on. I have never knowingly turned them off, nor enabled restrictions up till now. Once I discovered they were turned off, I tried enabling restrictions to see if I could then turn in-app purchases back on, but while all the other options became active, in-app purchases was grayed-out, and I can't toggle it back to allowing the purchases.  Any ideas?  Thanks in advance.

    AFAIK...  In-App purchases require a Credit Card associated to your account.
    If you have this and are still having issues...
    Contact iTunes Support and request assistance...
    Click  Here

  • Why did my money deduct but i didnt receive my in-app purchase

    I have bought a in-app purchase and is hasn't showed up in my game... Is this a glitch of does it take time? Game is Clash of clans and the in-app purchase was gems. It took the money away but i didn't receive the in-app item

    Contact iTunes
    Apple - Support - iTunes - Contact Us

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