App says "downloaded" but I don't have it
somehow I accidentally deleted a free app that I had on my iPod (NY Times) and I can't "purchase" it now from the app store; where all the other apps either say FREE or have a price, it now says DOWNLOADED, and nothing happens when I click on it. I would like to get it back. What am I doing wrong?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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Can apple help me find my iPod touch 5g??? I have already reported it to the police and they haven't called back, i also have the find my iPhone app in it but I don't have the location thingy turned on so what else can I do to locate it pleazz help this iPod is relly valuable to me I had gotten it for Christmas and now I proved that I can't be trusted with it HELP :c
Police don't "track down" lost items, per se. They'll keep your information on file in the event that someone finds your iPod and turns it in. Otherwise, there's nothing the police can or will do in regards to finding lost property.
Sorry, but your iPod is most likely gone for good.
Regards. -
Can't download photoshop and dreamweaver in cloud. Says Installed, but I don't have it
So a while ago I was using the trial version of photoshop and dreamweaver. I decided to pay for cloud to access these programs but I uninstalled the programs first. Now when I click the download I can't install either one because it says installed next to the image.
I had asked someone on the website through the chat if I would have this exact problem and they told me so long as I purchased the product i would not have the issue. I didn't want to purchase if I was going to have the problem, but I'm having it
I needed this program tonight so I'm considering just cancellingHi JessyaDoucett,
I would first double-check that you actually uninstalled them, usually the Adobe Application Manager checks the system to see what is currently installed, if Photoshop and Dreamweaver didn't actually get uninstalled that would explain what you are seeing.
Don't uninstall, rather check if these products are listed here
on Mac OS
1. Double-click your hard drive.
2. Go to Applications > Utilities > Adobe Installers.
on Windows
1. Click Start > Control Panel.
2. Click Programs and Features.
If they didn't actually get uninstalled you should be able to convert the existing installations to be included as part of your Creative Cloud Membership using this workflow
http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
If they were uninstalled but something went wrong you might need to install again from the trial or use the Adobe Cleaner tool as next steps
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
You can launch Adobe Application Manager from
Applications Folder on Mac or the Start Menu on Windows to reinstall when you're ready
-Dave -
It says the song has been previously downloaded, but I don't have the song in my Library anymore.
How can I download the song?
You only get one download. it is your responsibility to backup your music.
UNLESS you are in the U.S, then you can use the recently released icloud beta version. Open itunes store, click Purchased under Quick Links -
4.3 version automatically downloaded but I don't have Jelly Bean!
Phone says I have it and that it is the MJ9 .But I still have Ice Cream Sandwich not Jelly Bean. Factory reset didn't help.
Ideas?
Thanks,
JimTony,
I think I probably have jellybean. I noticed my calculator had a different
look to it. Moreover, when I did what you advised, I got a big red
jellybean. I then tapped on it and I got a bunch of jellybeans on my
screen. So I guess I have it.
As you probably know, jellybean as a far different look when you Google it.
Someone said Samsung (I have a note II) decided to limit the look of
jellybean. Is that true?
Thanks so much for getting back to me. I appreciate it.
Jim
On Sat, Jan 11, 2014 at 10:41 AM, Verizon Wireless Customer Support < -
I notice when I plug in my phone to my computer and look at what's "On this iPhone" it says that I have a book on there (one that was a free download from something), but I don't have iBooks installed on my phone. How do I remove the book?
Hi tinashah817,
Was this book downloaded using iBooks, or from another application? If it was from iBooks you will need to install that application to delete it.
See this article about managing your iBooks library on your iPhone -
iBooks: Tips for managing your iBooks library and storage on iOS devices
http://support.apple.com/kb/HT5544
Once the book has been deleted from the iPhone you can uninstall the iBooks application if you so desire.
How do I uninstall an app?: Apple Support Communities
https://discussions.apple.com/thread/4392015
Thanks for using Apple Support Communities.
Best,
Brett L -
I just bought a new Ipad mini a while ago, and created a new apple ID *********** , I can't download anything on apps store, it keeps on asking for a credit card but I don't have one. Can I create an account without a credit card?
<Edited by Host>Read this:
iTunes Store: Accepted forms of payment
It is the same for the app store. You are required to have some sort of payment method in the record.
Barry -
I accidentally deleted an album from my itunes library and i want to buy it again but itunes is saying that i have already purchased it but i don't have it in my library. How do i buy the album again?
Sorry, but audiobooks cannot be downloaded more than once without charge, so if you don't have a viable backup, you may be out of luck. You can, however, contact the iTunes Store, explain the situation, and see if they can make an exception for you.
http://www.apple.com/support/itunes/contact/
Regards. -
I am trying to download a video on my Ipad 2 but it says my storage is full and to delete Photo or videos but i don't have any
Look at the capacity bar of the iPad in iTunes - at the bottom of the screen in the iTunes window while the iPad is connected to sync - and make sure that you do have enough space left on the device. If you do have nought space left - quit iTunes, restart the computer and restart the iPad and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You can also try a reset and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I am unable to download iPhoto version 9.5 and iMovie version10.0, with my apple ID due to remark, this update is for an app downloaded with different Apple ID,Sign in with that Apple ID and try again,but I don't have other ID.
<Email Edited by Host>The Early 2011 MacBook Pro shipped with Snow Leopard, so these are not the Mac App Store versions of iLife, they are the boxed software versions.
If they are in an iWork '09 folder take them out and let them loose in the Apps folder. Then reindex your HDD.
Spotlight: How to re-index folders or volumes -
http://support.apple.com/kb/ht2409 -
I have downloaded iCloud control panel but when I sign in with my iTunes username and password it say they are valid but I don’t have an iCloud account and Iam lost can you help please.
JohnYou are getting this message because you are trying to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.
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I recently got a used iPhone 5 s I want to download apps but I don't have the old password to do it what can I do?
If the phone is Activation Locked the phone is useless to you. There is no way around Apple's antitheft feature. To check this go to Settings/iCloud and turn off Find my iPhone. If it asks for a passcode for an Apple ID that is not yours it is still Activation Locked, and there is a high probability it is stolen.
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Hi, im trying to use an apple id at iTunes store. I only wanna get free apps but it is asking me about the billing information but I don't have bank account . how can I provide a bank account there. how would I be able to use those free apps on my iphone without providing the billing information.
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
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i have like a paper gift card i got with a purchase and it has "gift card number" and "pin" and i want to redeem it but when i go to redeem a gift card on itunes it says "code" i i don't have that! please help i want to redeem this
coIt is a code. See:
iTunes Store: How to redeem a code
Apple - iTunes - Inside iTunes - How to Redeem Free Download Codes and Gift Cards In the App Store and iTunes -
I purchased a ipad app (virtual history ROMA) but I don't have a iPad. What i like to do is install it on my grandson's iPad. Can I do that?
https://getsupport.apple.com/ServiceOptionAction.actionOf course you can do that!
You just have to enter your Apple ID on your grandson's iPad and then conect it to your computer.
You'll see on your iTunes library that there's a little label on the top left corner of iTunes that indicates you all you have on your library. Well, if you click on that, you'll see there's an option to see Apps. You click on that (remember, you must have your grandson's iPad connected) and you'll be able to see all the apps you have downloaded with your Apple ID.
Then you have to go to the top right of iTunes and you'll find a button that shows the iPad connected. Click on that and it'll show up your iPad summary. On top of that page, you'll see some options. One of them says "Apps". You click on that one and there should appear the apps you have downloaded. Choose the App you want to install and simply click "Install".
After that you can eject your iPad and enjoy your new App!
Hope it helped!!
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