App shows as installed in App Store, but doesn't appear on my iMac
I downloaded Pages from the app store, but the installation hung right when it got to the end, so I rebooted my iMac. A "SyncDiagnosticsData.tar" appeared on my desktop, but the Pages app was nowhere to be found. I went back to the App Store to reinstall Pages, but it says the app is installed and it's not. Any idea why this happened and how I can fix it? Thanks!
Although the Pages app was absent from the Launchpad, I eventally thought to look in the apps folder and found it there. I deleted the app and reinstalled it from the App Store. Works fine. Thanks!
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My app doesn't appear in the Windows Store unless i click on its link ( if i search it, Windows Store doesn't show my app ).
PS : My app work properly and it has a Windows store page
Do i just need to wait?
Thank YouWhen did you publish to store? It might just be a matter of waiting for it to show up:
http://social.msdn.microsoft.com/Forums/windowsapps/en-US/cfc243bd-f843-4f25-9d54-b14638a1c22e/my-app-does-not-show-up-in-search-results?forum=windowsstore
Thanks
Robin -
We can't find our App Store icon anywhere on the I pad checked settings not sure what the problem is
If you can't find it on any of your homescreens or app folders, and you can't find it via the spotlight search screen (pull down the centre of the home screen in iOS 7), then is it hidden by Settings > General > Restrictions > Installing Apps being set 'off' ?
If not then have you tried a reset to see if you can find it after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
I have face time installed on my iMac but when I go to the app store it doesn't show installed and has a.99c price. All other apps show installed. Is this an upgrade?
The first thing to do: Make a backup of your iPhoto Library. Don't update iPhoto without having a backup of your iPhoto library.
When I tried I received the following message This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
This error message means, that you did not yet associate your copy of iPhoto (preinstalled on your Mac) with your AppleID by clicking the "accept" button at AppStore "Purchased" page.
First try to "Accept" iPhoto on the Purchased tab and try, if you then can update iphoto from the Updates tab.
Now check the "Purchased" tab. Is iPhoto among your Purchases to "Accept" or "Install"? Then accept and/or install.
If it is not possible, delete iPhoto from the Applications folder .
(don't empty the Trash).
If it is not among your Purchases, open the AppStore main tab, search for iPhoto using the Search field, and buy it from the AppStore. If you already owned any version of iPhoto '11, this purchase should be free, from earlier versions it may be a paid upgrade.
If all fails there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/
I can delete the existing software and re-install but I don't want to lose all my photos.
Your photos are in your iPhoto Library in your Pictures folder and not in the iPhoto application. Just back up the iPhoto Library as a precaution, but reinstalling iPhoto will not delete your iPhoto Library. -
I want to install Lion on an external hard drive. The OS was purchased and downloaded through the App Store but I do not know where the file is.
If you downloaded the installer it will be in your applications folder. Failing that use spotlight start typing Install and it should show up.
This is assuming you downloaded the installer from the app store, and didn't just install it onto your mac. If all you have done is install it on your mac. Go to your purchases Lion should show up. Then click download.
Here is the Support page for installing osx on an external drive.
OS X: Installing OS X on an external volume - Apple Support
Hope this helps.
PJRS -
I use iphone5, I see an app update on the app store. but when App store and click on the update tab, it doesn't show me which application to update.. just gives me a blank page.!!!! I wouldn't able to know what app has to be updated, untill and unless i get check for each every app on the app store installed on my iphone... what is the solution for this.!!!! can any1 one help me out.!!!!
Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
but I would be more inclined to to the factory reset and start afresh. -
I'm using a mid 2014 13" rmbp. I reinstall the Yosemite due to the wifi issue, when finished, the iMovie was not installed, I try to download it from app store, but it's not free. How can I get iMovie back?
It's something to do with the main user account (not iTunes account) on my Mac because I logged in with another account and it downloaded fine, I installed it on the HDD and even though the date in App Store was 16th October 2014, it is the full installer of 10.10.2.
To try to resolve this problem, I have copied the installer app elsewhere and deleted it but App Store still will not allow me to download it with my main user account yet just allowed me to update iTunes.
I had a brainwave last night that it might have been related to me changing the default downloads folder to one not on my boot drive (to save disk space on my main boot drive) but having changed it back, tried again, rebooted and tried yet again, deleted my App Store preferences. nothing has worked. -
My iphone wont let me download bbm because it claims ive already got it on apple app store , but the app will not show on home screen nor on settings
No, iTunes never says an iPhone is not authorized.
This is occurring on a computer, correct?
Is the computer authorized for the account the media or apps were acquired with? -
I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help
Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.
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Hey guys ı really need your help. I bought macbook pro retina 15 inch 2 weeks ago and it came with installed mavericks of course but ı want to create a recovery disk and to do that ı need to download mavericks installer from app store but when i click to download mavericks from appstore purchased part ı get a message says " Your purchasing process couldnt complete. OS X Mavericks cant be installed to this computer." How can ı solve this problem!??
One way around tis is to borrow a Mac that can run Mavericks and then the download will work. You can use these instructions:
http://www.macworld.com/article/1167857/how_to_make_a_bootable_mountain_lion_ins tall_drive.html
Though they are for Mt. Lion, the same steps will work.
Ciao. -
How do I download an app from the Mac App Store but not install it yet?
How do I download an app from the Mac App Store but not install it yet?
Can I simply download it and not install?
What if the App gets updated before I download it?
Why? Well, I am very busy and wish to install at my leisure even though I have purchased the App (required at a specific day in the month in order to appear on my business accounts).
Thanks.There is a difference in what Kappy stated and what you stated. A major paid upgrade (v2.x to v3.0), yes, costs money, as it would in any other delivery stream. Updates (v3.0 to v3.1) to a a major version are free.
Most apps sold through the Mac App Store (MAS) are the type that use the simple drag & drop installation. Those are downloaded directly to the designated apps folder and installation is done. Large pro-type apps download an installer to your Apps folder. Those you can install at your leisure. The MAS does not have a lot of apps using this type of installation.
Be sure to always backup your MAS purchases, because there is no guarantee that the app will always be available for download in the future and it is your responsibility to archive copies. -
I have a MacBook with OS X 10.5.8 and I purchased a Mtn Lion OS up grade and it keeps telling me to install via the Mac App Store, but I can't get the Mac App Store installed on the MacBook it wants at least 10.6.6 so I seem to be stuck . Help
ChuckPhilyaw wrote:
I have a MacBook with OS X 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs > http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading... -
How do I download an app from the Mac App Store but not install it and save to do later?
I'm getting the free Lion download for new Macs from the Mac App Store, but am not ready to install it yet. It appears that apps (including Lion?) from the App Store automatically install themselves. Is there any way to save an App Store download (.dmg?) for later installation without having it automatically install? I asked Apple Support via chat, and they said it could be installed later but couldn't tell me how.
The Lion download is different than small apps. What you get with Lion is an installer. But be sure to make an extra copy because after using the installer it deletes itself.
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I have a problem with Imovie. Just brought an macbook 15 retina , iLife install and Imovie was working. I than did a data migration from my old macbook pro and now it crashes on start up. I tried to re-install from app store but no option to re-install, just installed and it greyed out.
Well, my two-month-old MBP has no qualms about booting from a no-name external USB HD I put together...
Given that is is a common point of failure, I would imagine a large Apple Store should keep a stock of HD's on hand.
Now since you're a bit desperate and the genie pops up til Saturday and you seem to be the enterprising kind, let's try an experiment: if you have room enough in the external HD and assuming it isn't a Time Machine volume, why don't you plug it in, stick the Install CD and see if the installer lets you select the external drive as the install target. If you can install Leopard on it, on top of the backup without reformatting, and the Mac can boot from the drive afterwards, at least you would have some functionality restored and would be able to pull your stuff from the internal HD. Apple says booting from USB drives is not supported but that does not equate to not possible; some brands do work. Risks? Always. You can always lose your backup. Like I said, a challenge for an enterprising gal....
Next time around, consider having a bootable external clone at hand for rainy days. I keep three myself...
P.S. Since I'll be in the Dallas-FW area in late June, I can volunteer with the confetti.... -
I deleted an app from iPad 2 and attempted to reinstall from app store but the icon says "Installed". I don't see the icon on screen so how can I get the app deleted to reinstall?
On ipad: Open app store, click Purchased
On computer, opoen itunes store, click Purchased, under Quick Links
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