App store account corrupt after ios5 upgrade

After upgrade to ios5 my app store account seems corrupt.
1: My purchased apps disappeared BOTH from phone AND from app store. There are no apps listed under Purchased inn App store.
2: I cannot download any apps. My App store account expects me to fill in "a valid US address" to let me. Since I live in Europe, this is obviously difficult. Result is: no apps for me - no reloads, no updates, no new ones.
Any known fixes?
Thanks

I had similar problems.
I noticed that there where a lot of other applications than App store that were struggling with internet connectivity as well. I was using Wifi at the time.
So I thought; maybe its not a problem with the apps, but with the Wifi.. Sure enough, as soon as i plugged my laptop into the router with a cable, everything worked a 100%.
When I switched back to wifi, it went back to the previous crappy state.
But it seems like I managed to fix this as well, while being connected to Wifi and no cable:
-Go to System preferences
-Network
-On the top of the window, there is a drop down menu for switching "location".
-Select Automatic
And that did the trick for me.. My location was set to something else than "Automatic", some Netflix trickery I've done a long time before updating to Yosemite...
Hope this can help you as well:-)

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Non-Apple apps don't open after iOS5 upgrade (with fix)

Hi, I thought I'd add this thread in case it's useful to someone else with the same problem.
I had a iPhone 4 on latest 4.3.5 and upgraded via iTunes to iOS5 this morning.
None of my non-Apple apps would open, they'd just open and close instantly. So Facebook, Tweetdeck, Things, BBC News etc wouldn't work but ones like Reminders, App Store etc would.
I did a restore and restore from a backup and this didn't fix the problem.
I removed the apps from memory (home double-click) and rebooted the phone and still the non-Apple apps wouldn't load.
So finally I thought I'd reinstall the apps from scratch, deleted Facebook and grabbed it again from the App Store.
This worked and fired up as normal, tried the others non-Apple apps and they all work too!
No idea why, not sure if it's specifically the Facebook app or if I could have done that too any of them.
All sorted now and iOS5 is lovely

Confirmed!
I had the same problem, deleted a weather app (so no valuable data attached to it) re-installed it and all the other apps seem to work again.
Which single app you delete & reload doesn't seem to matter, I think you just need to re-establish the connection between the device and your App Store account in order to trigger some kind of background authorization.
It might also work by deleting nothing and just grabbing a new, free app.

Apps won't work after iOS5 upgrade

After iOS5 upgrade, I cant start any apps but Apples own on my iPhone 4. What should I do?

Make sure you're signed into iTunes with your original Apple ID (the one that you used to purchase the apps)
Then Sync (and make sure 'Sync Apps' is checked)
Cheers!

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If it's happening on all the apps that you've downloaded from the App Store, but not the Apple built-in ones, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
Otherwise have you tried closing all apps completely and then seeing if they work when you re-open them ? From the home screen (i.e. not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of each app to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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Hello,
After the Yosemite upgrade, I cannot get the app store to actually load. It just perpetually spins the loading icon next to the < > buttons. I see that I have pending upgrades.
I've tried different internet connections, coffee shops, is there a workaround? I really don't want to "restore" my OS unless I have to.

I had similar problems.
I noticed that there where a lot of other applications than App store that were struggling with internet connectivity as well. I was using Wifi at the time.
So I thought; maybe its not a problem with the apps, but with the Wifi.. Sure enough, as soon as i plugged my laptop into the router with a cable, everything worked a 100%.
When I switched back to wifi, it went back to the previous crappy state.
But it seems like I managed to fix this as well, while being connected to Wifi and no cable:
-Go to System preferences
-Network
-On the top of the window, there is a drop down menu for switching "location".
-Select Automatic
And that did the trick for me.. My location was set to something else than "Automatic", some Netflix trickery I've done a long time before updating to Yosemite...
Hope this can help you as well:-)

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What in particular didn't you like about Firefox 6?
You can undo a lot of changes, either via changing settings or prefs on the <b>about:config</b> page or via extensions.
*https://support.mozilla.com/kb/common-questions-after-updating-firefox
Do a clean reinstall of the version that you want to use.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
*Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

Just installed Mac OS X 10.8.5 on a Mac Pro 2010 platform. The App Store shows there is an upgrade, so I click the download button. After about 2 hrs the process stops and an Error (102) appears on the screen. Any idea what goes wrong? THX

Just installed Mac OS X 10.8.5 on a Mac Pro 2010 platform.
The App Store shows there is an upgrade, so I click the download button.
After about 2 hrs the process stops and an Error (102) appears on the screen.
Any idea what goes wrong?
THX

ahstephen wrote:
Thank you for the response.
The upgrade I'm interested is for OS X v.10.8.5...
...The App Store page shows 2 different upgrades:
Mountain Lion (10.8.5) Software Upgrade, and
Yosemite FREE upgrade
If the App Store is showing 10.8.5 as an update, what do you currently have installed? The final update to Mountain Lion was 10.8.5, and since the basic OS installation of Mountain Lion is no longer offered in the App Store, that would suggest you're currently at an earlier version of Mountain Lion - 10.8.x where x=less than 5. If that's the case, I'd suggest getting the 10.8.5 update. There is also a Supplemental Update for 10.8.5 and that may be what the App Store is offering.

HT5312 How reopening app Store account after circuiting for security reasons

How reopening app Store account after circuiting for security reasons

Not sure I follow your english. Can you explain in more details?

How can you change apps store when you travel around the world? After upgrading to IOS6, suddently my iPad has switch me to the greek apps store instead of leaving me into my canadian apps store. Therefore, I cannot upgrade 60 apps on my iPad.

How can you change apps store when you travel around the world?
After upgrading to IOS6, suddently my iPad has switch me to the greek apps store instead of leaving me into my canadian apps store.
Therefore, I cannot upgrade 60+ apps on my iPad.
Does someone know how to revert this situation?
Thanks for your help!

Try this:
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2. Tap on Apple ID>View Apple ID
4. Enter your password
5. Country/Region>Change Country or Region

HT1918 How to remove my credit card from my App Store Account?

How I remove my credit card from my Apps Store Account??
I want to avoid unwanted purcharses from my nephew.... Someone can help me?
I know it's possible to "upgrade" one account adding credit card, I can not find a way to remove it.

you can't from the iPad.
Go to iTunes on a computer, log in with your apple ID and select 'account'.
After that , select 'payment method' and select 'none'.
Good luck
PS: reply if you're having trouble. You use mac or windows?
Message was edited by: jesterwylde

YouTube app missing in iPad 1 - iOS5 upgrade

Hi, I am getting a strange issue which I think is really weird. I found the YouTube app usually shipped with iOS is missing after iOS5 upgrade in my iPad 1. Is there anyway I can get the application back? Can I restore from iPad backups taken earlier?
If nothing is possible, Is there any app which I can use any other alternative app for this purpose?

YouTube will no longer come standard on the iPhone and iPad, and the Internet is jumping to conclusions as usual.
The next version of Apple's mobile OS -- iOS 6 -- will be missing the familiar YouTube app from its home screen. Instead, users will have to download a new YouTube app from the App Store. Apple claims it's simply because its five-year deal with Google has expired, while Google isn't even talking about the circumstances of YouTube's departure from Apple's devices.
Apple and Google don't exactly like each other, and Apple has been systematically purging Google's influence from its flagship OS. Earlier this year, Apple announced that iOS 6 willremove Google Maps in favor of Apple Maps.
That's why everyone seems to be concluding that YouTube's disappearance from iOS is all Apple's fault. It fits the pattern, after all.
And people are understandably upset:
https://twitter.com/jeffjarvis

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I would call this setup pretty hokey. Maybe it's more complicated than we necessary? It allows us to buy apps just once for two phones, keep our contacts and calendars separate and personal and in sync with our computers, and makes it convenient to put whatever music we want on each of the phones.
We will be getting new 4S phones and iCloud and upgrading to Lion, so changes are on the horizon anyway. I am game to change the setup. Does anyone have advice on a better way to set this all up. I imagine iCloud introduces some new possibilities, and I suspect the way we are doing it now is hokier than necessary anyway.
I'm not interested in guesses about what might work. I'm hoping someone who actually knows what will work can save me from trial and error. :-)
Thanks!
Jon

I did some searches before my post, but actually found some things AFTER I made my post that sounded encouraging. If I understand correctly, we should be able to continue sharing the AppleID we use to buy apps and music on all of our devices. We can configure our personal devices and computers to use separate personal iCloud accounts, but somehow share the music and apps with each other. I guess I'm still not clear on how it'll work. :-)

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well..... okay i tell u the hole story. i called the apple support because my gift card code didnt work they told me that i put my app store on hong kong. do u know what i mean like i have to buy gift cards from hong kong to get the money. than i changed it to my country and tried it again. know it dindt work again. right after that a message came and told me my account has been locked because i used for example a wrong street that doesnt even exsist. so know i tried everyting. after like half an hour i gave up and called them again and thy told me it should work if i do it like i did it . if not i should try it with the internet. ok i tried it but it stillwont work . okay thats it. know PLEASE HELP ME !!!!!!

App Store: Unconfirmed buy after clicking on URL ("silent buy")?

Hi Forum,
Last Friday I bought on my new iPad without my confirmation ("Click on Price or Purchase") 2 applications by simply clicking on a web link which opened the App Store on my new iPad! Yes, you read correct: I did NOT confirm the purchase by clicking on ANY button in the App Store! The App Store page (showing the corresponding App) simply claimed that the application was already Installed - doh! Checking the iPad "workspace" ("Home") afterwards indeed showed the app installed (completely downloaded while I was dazzled in the App Store - record time in downloading!).
Anyone else ever experienced such a thing, a purchase action without you confirming such an action? Mind you, I am not talking about the fact that when you buy one application (and identify using your Apple ID password) that your identity remains valid for another 15 minutes, and the next time you just have to click "Install" (without entering your password again). I am really talking about the fact that you click on some web site URL link which opens the App Store and executes the purchase for you!
Okay, here's the whole story:
First I started FaceTime on my iPad. I had to re-enter my Apple ID password (probably because I hadn't used the app for a long time? But I did use it in the past...), and I called a friend of mine (video chat).
Matter of fact I was now somehow "logged in" with my Apple ID (into FaceTime! At this point I never had identified myself in the App Store on my iPad on that day).
Next I went to a news site on "9 to 5 Mac" which promoted strongly reduced apps ("iOS & Mac App special deals for the 4th of July" - apparently I am not allowed to post this URL here, some Forum moderator already deleted a previous post of mine - but it totally doesn't matter, just assume ANY website which links to the corresponding iTunes pages!).
Interested in the game "Real Racing 2 HD" for iPad I clicked on the link next to "Real Racing 2 HD" (in Safari on iPad) which pointed to click.linksynergy.whatever, followed by lots of parameters (again, I am not allowed to post URLs here, even though they might be part of the problem! But again, the actual URL parameters could be insightful, but in the end the error would be on Apple's side anyway).
What happened next is that in Safari I got a redirect to some page and immediatelly after that the App Store on the iPad was opened (as expected) (in Safari the browser returned back to the "9to5mac" site).
Now what I did not expect was that in the App Store the button which usually shows the price (or the option to Install) was greyed out and it said "Installed"!
Huh, what?! But maybe I had once bought that game already (as a matter of fact I did on the Mac Desktop App Store a long time ago - so maybe a nice gift from Apple or the developers?)
So I clicked on another link to "Battlefield: Bad Company 2" - a game which for sure I never had bought on any device before!
Interestingly this time a message popped up in the App Store saying "Your request could not be satisfied" ("Ihre Anfrage konnte nicht abgeschlossen werden.") - we will come back to that later.
So I manually entered the title of the game ("Categories / Search")... and again it claimed that the game was already installed! And indeed, both games were on my workspace, fully installed - and working!
To make that very clear: I never clicked on any other button in the App Store, from the very beginning it said "Installed"! Nor did I ever (on that day) identify myself with my Apple ID in the App Store (but in FaceTime just before, in case that is related anyway...).
So I went back to my MacBook Pro, checked my email and indeed, about 30 minutes later I had a Purchase Confirmation email from Apple (luckily that 99 cents promotion was apparently still valid: I was charged CHF 1.00 per App). So yes, that implicit BUY action really cost me money.
Now to the even weirder part: remember the "Your request could not be satisfied" message from "Battlefield"? Curious what would happen when I clicked in my MacBook Pro desktop Firefox on above links, I was forwarded to the iTunes Apple website, but in the US Store (not surprisingly), and a popup message appeared telling me it wanted to open the iTunes app. After confirmation with OK iTunes launched and the following message appeared: "Your request could not be satisfied - the requested article is currently not available in the Swiss store. But it is available in the US store. Click on 'Change Store' to view the article."
Original message:
"Ihre Anfrage konnte nicht abgeschlossen werden.
Der von Ihnen angeforderte Artikel ist zur Zeit nicht im schweizerischen Store erhältlich. Er ist jedoch im amerikanischen Store erhältlich. Klicken Sie auf „Store ändern“, um den Artikel ansehen zu können."
(The same message appears with "Real Racer 2 HD" on my MacBook Pro. Both apps actually are in the Swiss App Store as well, also for the reduced price of CHF 1.00. However on my iPad I just remember getting the "Your request could not be satisfied" for "Battlefield").
So both links from the original website (9to5mac) pointed to the iTunes US store, on my iPad only in one case did I get a "Your request could not be completed" message, but in any case both apps were installed without me acknowledging the purchase (by clicking on "Install").
Maybe I did click on "Install" after all? Maybe one time that can happen - but not twice, especially if you pay close attention on whether you do so or not! Maybe I purchased those applications anytime before (with proper confirmation on my side)? But that must have happened between July 3rd (the day the 9to5 article appeared) and yesterday, July 6th. Because as I said, I am totally sure that I never bought Battlefield ever before! And the previous 2 days I was not at home anyway (and I did not have my iPad with me).
But to make really sure whether it is possible that these applications - 444 MB for Real Racer and 265 MB for Bad Company, total 709 MB, not exactly tiny downloads - were downloaded yesterday I checked my home router statistics (*), and indeed: on that Friday the download was 756 MB! That pretty much exactly matches with the iPhoto Stream downloads/synchronisation I did as well!
And mind you: usually when you click on "Install" you get pushed back onto the "Home" screen of the iPad and you see the icon appearing, together with the download progress bar. That definitively did not happen when the App Store was opened on my iPad, after clicking in Safari onto those two links! The apps were fully installed (and the icons next to each other, indicating that they were downloaded indeed after each one) when I checked (so yes, congratulations to the Apple App Store - download speed must have been amazingly fast!).
So here are a few more key facts:
* I bought the new iPad in the US (in case that matters)
* All involved software updated to the latest (non-beta) software: iOS 5.1.1 (Lion 10.7.4)
* Since last week I have a Voucher amount of 50 CHF for my iTunes/App Store account (for the first time ever) - so that voucher amount got charged. Maybe that is related to the problem?
* I have exactly ONE Apple ID for everything (iCloud, Desktop App Store, iOS App Store, FaceTime, ...) - I never had any other Apple ID
Oh and mentioning iCloud (which might be related). I am not sure whether it was before, during or after those two purchases, but I played around with iPhoto on my MacBook Pro and created a new iCloud Email acount (and also enabled "Mail & Notes" iCloud service in the System Settings during that action). So not sure whether this could have had an influence on that "implicit purchase action" as well...
So what did I do? I called Apple Support here in Switzerland, told them about this issue and they told me the "15 minutes and your identifictation remains valid" thing (which I already knew). My objection that even when I am authenticated in the App Store a click on a random website (leading to the iTunes website and opening the App Store) should never do a purchase without me confirming was acknowledged by the support, but I don't expect them to do a follow-up on that (they noted down the URL I gave them and that was it).
Anyway, I did not insist on reverting those purchases, as I would have bought them anyway - but it gives me a very shallow feeling that when clicking on some link it might actually produce a valid purchase action, even if you haven't actually authenticated in the App Store (but possibly with some other Apple service such as FaceTime)!
Anyone else experienced a similar situation?
Best regards, Oliver
(*) Even though we are talking about games here you may safely assume that I am pretty proficient with any OS/computer and even know the difference between "authentification" and "authorisation" when it comes to IT security

Hi,
unfortunatelly it seems that one isn't allowed to post 3rd party URLs (even though I am totally not connected with that site in question!) - I already had my previous post removed after just one hour.
But you'll find the page in question when you search for
"iOS Mac App special deals for the 4th of July" 9to5mac dot com
(replace the " dot " by a "." - use the quotes " in the query). It should be the first Google hit...
Again, I don't think this is the fault of those site (respective the site you get redirected to, which will finally point you to the iTunes website...). If at all then it was a security hole in iTunes Store itself which allowed the external site (probably even without purpose) to trigger a "silent buy"! It was also at the time when Apple apparently struggled in the App Store with certain App downloads being faulty, so it is well possible that this was just a "temporary glitch".
Mind you, the above links will redirect you to the US store, and since I am based in Switzerland (and my iTunes account is registered for the Swiss Store), I should not even have been able to manually trigger the purchase there in the US Store. For instance when I click on those same links in my desktop browser the iTunes Store application opens and i am told that "these offers (offered in USD) are not available in the Swiss store and I have to switch the Store from the Swiss -> US Store - but then off course I would not be able to purchase (which is correct), since I do not have an US iTunes account.
However the same offers are (were) available in the Swiss App Store as well for the equivalent reduced price in CHF - so even though I got an "unavailable" message on my iPad for the second application it was still downloaded - without further ado! The Apple receipt was then in the correct amount and currency (the same amount as in the Swiss Store). So again, even though I should not have been able to download these two apps iTunes somehow manages (behind my back!) to download the corresponding offer from the Swiss store, without me pushing any button (I am not even sure whether you can actually "change Stores" in the iPad version of the App Store, as in the desktop iTunes app...)

Mac App Store non responsive after trying to update to OS X 10.10.3

Mac App Store non responsive after trying to update to OS X 10.10.3. Machine froze, and after rebooting App Store does not work. Force Quit menu shows two items as unresponsive - App Store and App Store Web Content.

This procedure will delete certain temporary and cache files used by system processes. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/var/folders/zz
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with a subfolder named "zz" selected. Move that subfolder to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

App store account corrupt after ios5 upgrade

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