APP Store account sign in

When I go to the App Store a different (old) e-mail account shows up and I do not have the password. I cannot change to the current Apple account and as a result cannot use the App Store. How I can I get the App Store account updated to use?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID.
So you will need to recover the old Apple ID or delete the content and buy it again with the new Apple ID. Apple Account Security can help recover the old Apple ID.
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699

Similar Messages

  • Weird Problem trying to sign into my App Store Account ?  Please Help !!

    Im having a very weird problem trying to sign into my App store account to update my apps and to purchase new Apps. Ive tried to search the net but I cant seem to solve my problem.
    Here is whats happening
    My Email address is correct in my iTunes Account and also my App Store account. (which is basically the same anyway)
    The problem I am having Is that when I try to download an App my old email address still shows up when it requests my password.
    The weird part is that my email address is correct in my itunes and also at the bottom of my app store. Yet my old email is showing up when I try to sign into the App store.
    Here are the steps Ive taken already to fix this problem and have failed.
    I have signed out of my itunes and app store and signed back in..FAILED.
    I went into my setting -STORE and signed out and back in..FAILED.
    I dont understand why my old email is still showing up when I try to sign in to update or download an App !!!!
    PLEASE HELP !!!

    I dont understand why my old email is still showing up when I try to sign in to update or download an App !!!!
    Apps are DRM protected & tied to the account that was used to originally purchase them. Were these apps purchased using your old account details?

  • Problem signing up for iTunes app store account without a credit card (cred

    I'm trying to test my friend's (free) iTunes app, and followed Apple's own instructions to get an app store account without a credit card:http://support.apple.com/kb/ht2534
    Unfortunately, every time I try to enter my info in iTues and submit, the response is "Your credit card was declined". This is VERY frustrating as I'm choosing 'none' and trying to sign up WITHOUT a credit card, there is no credit card to be declined?! Help?

    You can only choose None for credit card if you switch to USA AppStore.
    Just while registartion choose USA.
    You should google more

  • I have 2 App Store accounts, one from MobileMe time and i want to know if it is possible to merge them as i'm having troubles updating some of my software?

    I have 2 App Store accounts, one from MobileMe time and i want to know if it is possible to merge them as i'm having troubles updating some of my software?
    I have to sign in and out between one and the other constantly and i dont know what to do anymore becouse now i can't update software on either, it keeps on poping up "To update this application, sign in to the account you used to purchase it." and im pretty sure im on the right account.

    Sorry. Apple's policy states that accounts cannot be merged > Frequently asked questions about Apple ID
    Contact Apple for assistance > Contacting Apple for support and service

  • I want to set up an app store account without a credit card

    i want to set up an app store account without a credit card and it shows on the help site online an option to set up with none but on my phone it only shows visa mastercard and amex i already updated the software to the 5.0.1

    i tried those steps on my phone before creating an account
    i am still stuck with the 3 choices. i went so far as to create other accounts from scratch to get the choices. i did not even have itunes on the 2nd computer i tried on so would be hard to sign out of it

  • HT204034 How to get an Apple App store account without a credit card?

    Does anyone know how to get an Apple App store account without a credit card?
    When I sign in with my Apple ID it says I did not have an account with the App store, but in order to create one it requires a credit card.
    There is NO None option as some articles show when selecting a credit card.

    Hello SandraLAVixen,
    I understand you would like information on how to use an Apple ID without a credit card. The following article may help:
    Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Support
    If you already have an Apple ID
    If you've already created your Apple ID, you'll need to add a payment method when you first use it to sign in to the iTunes Store, App Store, or iBooks Store. But you can optionally remove the payment method after you sign in to the store. You won't be asked for a payment method again until you make your first purchase.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    Bobby_D

  • HT4928 My Mac App Store account page does not show any options for unhiding purchases.

    I purchased Mountain Lion and want to re-download it to make a flash drive, but it does not appear in my purchase history. Clicking Option-Purchases doesn't change anything, and my Mac App Store account info page does not have anything regarding hidden purchases, although my iTunes account info page does. They are using the same Apple ID.

    Mac App Store: Hiding and unhiding purchases
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select which apps you want to re download. Then right or control click where you see Installed  then click Install.
    Make sure and use the same Apple ID used for the original purchase.
    How to create an OS X 10.8 Mountain Lion install drive

  • Have two different iTunes/app store accounts want to make then 1

    have two different iTunes/app store accounts want to make then 1

    Welcome to the Apple community Todc.
    Besides signing out of the account, you will need to delete the apps on the device that were purchased under that ID.

  • HT4484 app store account see my daughter email address not mine.

    my daughter took over our shared itune account.  I created and can see a new account in itunes and iCloud reset 4s, but my macbook pro app store account see her email address not mine.  I did us my old email address.  how do i change the app store acount information to my account?

    You can sign into the Apple Services using either the Apple ID (is this the "primary email" address on my apple id account?)
    the iCloud email address (is this [email protected]?)
    or your associated address (other associated email addresses that I verified on my apple id account?),
    In your case the Apple ID and primary address are [email protected] The iCloud email address or alternate address in your case is [email protected] and associated addresses are iCloud email aliases, I don't know if you have created any of these.
    but it will show you logged in as using the Apple ID. (which apple id?, what will display?)*
    * for me it displays the [email protected] for find my iphone, imessage and facetime, but NOT itunes/store
    Yes with some things like FaceTime and Messages you can send and receive in any of the addresses you have related to your Apple ID, but it will always list your Apple ID as [email protected]

  • Consolidating App store accounts

    I originally created an App store account using email address #1. I made purchases on that account. When I signed up for me.com another account was created. I did not notice that this was the account in which I purchased a couple of Apps. So, I now have two accounts both with purchases in them. Is it possible to consolidate these two accounts - so that I only have to access one account to do all upgrades?

    You can contact -> iTunes store support and ask them to consolidate you old iTunes account with your new .me account.

  • App store accounts!

    I have multiple app store accounts. How can I view all my accounts? I can see only one of my accounts.

    You may only view one account at a time. Based on what Apple device you are using, you may not be able to randomly switch accounts. On a Mac or PC using the iTunes app you can switch accounts as you wish. Go to the Store pulldownmenu in the menubar and sign out of one account and then sign into the next. On an iOS device, you may only switch accounts once every 90 days.
    Having multiple iTunes accounts is not a good idea. It leads to many issues and complications.

  • If you log into a different App Store account, will that change the photos and videos on the device?

    I have an ipod touch 5, and I want to switch App Store accounts. But I don't want to lose my pictures. Are these systems separate (will the pictures be unaffected if I switch App Store accounts)?

    Note:
    - Apps are locked to the account that purchased them.
    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

  • Fleet phones: Why must each user have their own App Store account?

    I've purchased roughly 25 iPhones for my employees and am trying to lumber through the tedious process of managing these as fleet assets.  There are a handful of mission-critical apps I'd like to deploy.  I've signed up with an MDM platform (Bushel).  I've enrolled in both of Apple's fleet programs (VPP and DEP).  And, still, I'm running into precisely the obstacle I'm needing to get around:  the requirement that every user has their own individual App Store account, with a Credit Card number on file, etc.
    Why must this be?  These are company-owned phones.  Most of my employees are unionized and, quite frankly, the union is none too happy about the nature of the apps I'm deploying (which have to do with GPS tracking and time/attendance).  I simply cannot require my union employees to sign up for an account in their names and require a credit card number.
    Even lowly Blackberry figured this out a long time ago.  If Apple is going after more fleet business, they need to become more fleet friendly.

    I did some searches before my post, but actually found some things AFTER I made my post that sounded encouraging. If I understand correctly, we should be able to continue sharing the AppleID we use to buy apps and music on all of our devices. We can configure our personal devices and computers to use separate personal iCloud accounts, but somehow share the music and apps with each other. I guess I'm still not clear on how it'll work. :-)

  • How do I unsync an app store account?

    I recently registered and setup an iPad for a friend. Recently, her apps have started to appear in my auto downloads and it wants me to update them. When the updates appear, it asks me for her password. I obviously don't have it, so I hit cancel. Then it pops up my app store account and asks me to update my apps. It always does successfuly, but it still keeps her apps unupdated.
    Basically, I just want to remove her apps and her account from my iPad altogether. Any advice would be greatly appreciated.

    u just have to reset all settings and then setup ur ipad with ur apple id
    settings>general>reset> reset all settings
    and it will restart with a fresh setup u won't loose any data or media
    and removing apps
    Press down your finger on the app you want to delete and hold it down.
    The app will start Jiggling then just click the X and it will remove the app

  • How can i unlock my app store account

    how can i unlock my app store account when it is locked ??? i already tried to log out and login again but it dindt work. everytime i trie to buy a app is sais account is disabled . PLEASE HELP ME

    well..... okay i tell u the hole story. i called the apple support because my gift card code didnt work they told me that i put my app store on hong kong. do u know what i mean like i have to buy gift cards from hong kong to get the money. than i changed it to my country and tried it again. know it dindt work again. right after that a message came and told me my account has been locked because i used for example a wrong street that doesnt even exsist. so know i tried everyting. after like half an hour i gave up and called them again and thy told me it should work if i do it like i did it . if not i should try it with the internet. ok i tried it but it stillwont work . okay thats it. know PLEASE HELP ME !!!!!!

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