App Store always shows Account INformation
Since the last update, iTunes dumps me into the Account Information page every time I enter my password. I see this whether I'm upgrading an app or purchasing something new. There is no warning message on the Account Information page, and I have checked all of the information for accuracy. The purchase or update never happens, and I have to start all over again as you can't navigate back.
Is this a bug, or is the iTunes Store just getting more annoying?
I remember seeing this once long ago. Drove me nuts. Got fixed when I opened iTunes when I got home (there had been an update) and I was given the accept terms junk. Once I did, then synced, it all worked again.
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App Store always shows Motion needs updating...
I've had this problem for months now. The App Store always shows Motion needs updating. But I have updated Motion (I check to make sure I have the current version).
I've ignored this problem up until now because Motion works fine and I do have the current version. I figured that sooner or later Apple would issue some fix, or that it would disappear on a future Motion or OS update. Well, I just updated to Mountain Lion yesterday, and I've updated Motion at least a couple of times, and the problem continues.
And now it's getting stuck in a loop showing I need to update to 5.0.7, even though I've updated. But now when I look in the update section of the App Store, it shows that it is possible to update (even though I have the current version). If I click "Update" again, it starts downloading and then starts endlessly installing it, but never finishes.
Any idea what's going on here? Any suggestions?
Thanks!I did speak with Apple support last night. I uninstalled & reinstalled, and now I have the current version and it is working fine.
However, I'm still having the same problem I've been having for months: The App Store shows that I need to update Motion, even though I already have the current version. I don't know what is causing that, especially after I uninstalled and reinstalled. -
Mac app store always shows updates for not installed apps
Hi,
I've got fresh install of 10.7.1 (replaced hdd, installed via Restore OS usb flash drive). Everything works properly, except of Mac App Store.
For some reason it shows me as updates all apps I ever purchased. Installed and updated to latest version, as well as not installed yet.
Any way to fix this?
Thanks!App Store support. There is troubleshooting and a contact link.
Support
Someone else was sent redemption codes to resolve the problem. -
App store update shows I can't update an app since my Apple ID is not associated with my account on Yosemite. How can I just force it to allow me to RE-BUY the app again since I don't even have it to update, but I want it?
Currently, I even though I don't have the app, I am not given the option to buy, only to "update", and when I click on that it either hangs or it complains that it can't since my Apple ID is not associated with my account.And it was your wife's Apple ID that was used to download and install the Yosemite you are using on this computer? If so then I suggest you need to contact Apple to get his straightened out.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
I am very confused. When I wanna to update my apps in app store, it shows the account which is my iPhone one is not my iPad one. how can I reset to my iPad account?
And I am very confused by your query. Your iTunes account is the same on all devices - unless of course you have multiple accounts to begin with.
If you do have another Apple ID that you use for the iPad purchases, you can sign out of the account that is on the iPad in Settings>Store.
Perhaps a few more details from you could clear up the confusion??? -
Already purchase applications through apple ID is not showing in apps store purchase history of apps and If I try to download the same application in apps store its showing paid application in apps store with using same apple ID account.
Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items. -
Hi
My app store always hangs if i try to install new software. I am able to go directly to the updates section and install from there yet if i try to search for apps to insall or follow go directly to a apps page to install it always shows the beachball.
I would like to install an application but am stuck as this is the only way it seems.
Anyone had a similar problem ?Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
I updated iPhoto but the app store still shows that red 1, how can I remove it?
I updated iPhoto but the app store still shows that red 1, how can I remove it? I can't right click, i cant do anything to get rid of it.
Nope that's not it, I always use that particular ID, but the @me.com portion of the Apple ID is missing when trying to download from the App Store on the Phone.
It is grayed out inside the App Store app so I can't change it there and I already changed it in the settings.
The entire Apple ID is fine in the Settings so I don't get why the App Store ID is different and missing information. -
why does my apple id in app store settings show one thing and in the apps it shows a different id (ccl43) no email address)
I am unsure what to do I cannot get into my apps account in order to upgrade it. HELP PLEASE!!!!!!It's the Apple ID that app was purchased with.
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Apps will not download on ios 6!!! App Store always quits! Why??
Apps will not download on ios6!! APP STORE ALWAYS QUITS!!! APPLE PLEASE FIX THE BUGS IN IOS6! ios6 *****!!!
Why does the app store quit all the time??I am having the same problem. Showing I have 5 updates and when I try to update it says "downloading" and then I get dumped out of the app store.
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App store is showing updates available
My App Store is showing that 2 updates are available but then states that there are no updates. I cannot get rid of this, no matter how many times I have tried
http://www.apple.com/support/mac/app-store/contact.html?form=account
BTW, I didn't know iMacs could run iOS. enter its OS into your profile. -
App Store keeps showing update for program that has been uninstalled
The App Store keeps showing an update available for Virus Barrier Express even after I have removed it completely from my system. Going into the Purchased list shows it is not installed. When the application was installed it always said there was an update. No matter how many times you clicked Update and allowed it to download and install the update, the App Store still showed the update needed to be installed.
On another machine it constantly shows an update for one of the installed applications but clicking the update button doesn't clear the update once it's been downloaded and installed.
Deleting the App Store preference hasn't resolved the issue. Enabling the debug menu and using the Reset Applications option has not either.I found out what was causing my problem (can't re-install an app that I deleted and which was purchased from the App Store). The app I was trying to re-install under Lion was Apple's Compressor v4 which is only available through the Mac App Store. However, even though I was booting from my one-and-only copy of Lion the Mac App Store was apparently getting confused by an old copy of Compressor v3.5 that was installed on another boot disk that I maintain for Snow Leopard. I'm running on a quad-disk Mac Pro so all four disks mount whenever I start the system. In any case, all I had to do was unmount the other disks and the Mac App Store then allowed me to install Compressor v4 on my Lion system.
The reason I was able to pinpoint this solution is that I wanted to run another Mac App Store app (Find Any File) and even though the Store said it was "Installed" I couldn't find the application in either the Lion Application folder or within LaunchPad. I then realized that the App Store was referencing the copy of that app that was stored on my Snow Leopard disk and unmounting that disk finally allowed me to install both Compressor v4 and Find Any File on my actual/current boot disk (i.e. Lion).
Now, the odd thing about this problem is that Compressor v4 wasn't installed on any of my disks, it was the older version of Compressor (v3.5.3) that apparently was preventing me from installing the new version 4 on my Lion system. In fact, Compressor v3.5.3 crashes immediately under Lion so that version of the app isn't even usable when I'm running Lion.
So, if you're having a problem with installation or app removal or updates from the Mac App Store try dismounting any other disks which you might have attached to your Mac and see it that solves your problem. If it does solve the problem then you can almost be assured that the cause of your difficulty is some file that is present on one of your other disks (i.e. app may not even be on your current boot disk). -
ive changed my email on itunes and apple and att but my app store still shows my old id so it doesnt recognize me to add new apps...any clues how to get it changed on the phone
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account. You may have already done this.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
Selling Macbook- App Store still shows my app updates
I'm selling my macbook pro and have signed out of the app store, but the app store still shows that 4 updates are available (for me, not for the new owner)- any way to 'reset' the app store on the mac?
Everything else has been reset: itunes, user accounts, etc.Do yourself, and the buyer a favor and do the smart thing..erase the drive and reinstall the OS before selling it.
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Tried to open a file I created in Numbers a while ago, which I modified on 11/4/13, and got a message that I needed a newer version of Numbers. When I went to the Mac App Store it shows that the new version is already installed and there doesn't seem to be a way to reinstall it. When I checked "About Numbers" on my MacBook it shows "Numbers '09 version 2.3". Any suggestions as to how I can get the new version installed?
Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.
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