App store and ibook malfunction
my app store and ibooks have what looks like a stop sign through them. I was not using any of the apps at that time. They are no longer opening and when i click on them it states that they are not supported by the type of Mac i have. what can I do? I own a macbook pro retina display running Mavericks version OSX 10.9.5. Recently I downloaded open office. could this have affected it?
Open the Applications folder and try to launch the apps by double-clicking them. What happens?
Similar Messages
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TS3297 Even after having data connectivity can't open iTunes,app store and iBooks
Even after having data connectivity can't access iTunes ,app store,iBooks
I have the same problem. The install seemed to go fine, it rebooted and the only APPLE app I can use is Safari and Itunes, The Mac Apple store freezes, Ibooks, Iphoto etc, all of them just lock up when I open them, even drop down items under the little Apple are frozen. I'm disgusted, any help would be appreciated.
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ho do i take of mavericks now to reset back to the old mac
Using the backup you made before instlling Mavericks
14. How do I restore my entire system?
Pete -
I was struggling with creating an account without a credit card at first and then someone on here suggested I create my account through the actual website and I log onto the website without any trouble and onto Game Center, just nowhere else. It says "This Apple ID has not yet been used with the iTunes Store." and asks me to review my account information but when I click on review, it completely ignores my request. This is somewhat infuriating as I really would like to start using the App Store. Thank you for your help.
Hi annafrUk!
I believe this article will be able to provide you with some help regarding this issue:
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
I just received the following email.....Is this legit? Makes no sense.
Dear iTunes Customer,
Our records indicate that you have been using your AOL Username to sign in to the iTunes Store, App Store, or iBooks Store.
After March 30, 2015, AOL will no longer support your ability to sign in to the iTunes Store, App Store, or iBooks Store. In order to continue using store features, including the ability to access your previously purchased content, you must transition from signing in with your AOL Username to signing in with an Apple ID.
To make this transition, simply sign in once more with your AOL Username to iTunes on your Mac or PC. You will automatically be taken through a few short steps to complete the process.
When the process is complete, your new Apple ID will allow you to continue to purchase and download music, movies, TV shows, apps, books, and more. Additionally, your Apple ID will allow you to access other Apple services, such as iCloud and the Apple Online Store.
This transition does not affect any AOL services you may be using with your AOL Username.
AOL Usernames which have not been transitioned to Apple ID will permanently lose access to the iTunes Store, App Store, and iBooks Store after March 30, 2015. Apple will be unable to provide support for AOL Usernames which are not transitioned by this date.
To learn more about this transition, visit support.apple.com/kb/HT204268.
Regards,
The iTunes Store teamThe link that appears in the copy in the OP does not go to an Apple site, it is something to the effect of newitunes.com, whereas the text tells you it is an Apple support document.
However, if you take the text of the support document listed, I put it in my browser and it does lead to a legit Apple Support document about coverting. Convert your AOL Username to an Apple ID - Apple Support Seems this needs to be done by March 31, 2015, as AOL will no longer allow users to use their AOL identification. -
When I try to make a purchase at the App Store or iBook store or at iTunes an error message tells me my account is not valid for the UK store. I've no idea how I got connected there and I'd like help getting back to Canada where I live. Any suggestions?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done". -
I installed iOs7 on iPad 2 and now when i'm in iBooks and tap "store" i get a blank screen. Same thing in itunes, itunes u, app store, and a few other apps won't connect. Safari seems to be working fine.
I had this same problem. Tried everything the internet said including a full restore. Which was terrible. Nothing worked until.....go to general...reset....reset all settings.
You had to go back in and reset anything you customized afterwards, however it does not allow the store to load. Thanks! -
upgrading from snow leapord to mavericks, i couldn't opened app store, messenger, ibook,FaceTime, maps and other. please help
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
If that doesn't work, do a backup. Boot to the Recovery Volume (command - R on a restart or hold down the option key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair and Repair Permissions until you get no errors. Then reinstall the OS.
OS X Recovery
OS X Recovery (2) -
I just purchased a book on app store and can't seem to read it in iBooks, and keeps on coming up with "Failed to load book because the requested resource is missing" what do I do?
Quit the iBooks app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logou appears and let go of the button.
Or try deleting the book and download it again. You can download it again for free as long as you use the same Apple ID.
If that doesn't work either, sometimes deleting the iBooks app and reinstalling it may work. But art with the first two suggestions. -
Some programs do not run: update software, mac App Store, Calendar, ibooks.V the same time, the program iTunes, iPhoto and other work normally. What to do?
Hello JohnnyChin95,
You absolutely can just reinstall OS X Mavericks without having to erase and install. The steps to do that are almost the same as the only thing you do differently is that you do not go to Disk Utility to erase the drive. Just go to the Reinstall OS X option and pick your Hard Drive and follow the on screen instructions to get it going. Check out the article below for the step by step process.
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Regards,
-Norm G. -
My new iPhone 4S (week old) can't connect to iTunes, App Store or iBooks via Wi-Fi (and some other apps e.g. Hollister – but most of the other apps like Safari or ebay work fine). There is no problem with those apps loading via 3G network. When I turn off the wi-fi, it runs over 3G and i can access App store without any problem. When i turn off the 3G network and turn the Wi-Fi on, those apps like App Store won't work, other apps work fine. When i turn on both Wi-Fi and 3G, the App store (and so on) is also not working, other apps are.
I also found out that when the Wi-fi is on and I sign out my apple ID, the App store starts working! But when I log in again, it will imediatelly stop working. I've tried logging in with others apple IDs, still with the same result. There is no problem with my apple ID account, because it works on my iPad, even via Wi-Fi.
When i first set up my iPhone, there were no complications using App store ia Wi-fi with exactly the same account. I don't know if it has anything to do with it, but this problem started when i logged in with my UK account and then wanted to log back in with my Czech account.
I tried turning it off, hard reset and deleting my iPhone several time (even without back up). Nothing worked since then.
Does anyone have any idea how to fix this?
I would really appreciate ANY help. This porblem is driving me crazy!I am also having the same issue. Please help!
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Has anybody downloaded logic pro from the app store and how did it work thanks
has anybody downloaded logic pro from the app store and how did it work?
thanksI've recently upgraded my stuff with a Mac Mini Server and downloaded Logic from the app store with absolutely no problems at all. I'm on 10.7.3 with an i7 processor and 4Gb memory (yeah, may as well put another 4 in as well, I know).
Logic 9.1.6 is running very smoothly for me, but I think I'll go to 9.1.7 because there is a malfunction with time stretching regions in the Arrange window that the update's meant to fix.
A lot of your experience with downloading the additional content, apart from Logic itself, will depend on the speed of your internet connection, but the software handling of that aspect seems quite good - best to just load one lot of stuff at a time and see how it works out. -
I am unable to access my app store or iBooks on my iPad this morning
I am unable to access the apple App Store or iBooks this morning. What do I do?
Hi tmvasquez,
If you are unable to access certain applications on your iPad it may be that there are restrictions set up on the iPad. See this article for guidance -
iOS: Understanding Restrictions (parental controls)
http://support.apple.com/kb/HT4213
Settings > General > Restrictions if this is set to On you can continue to see what restrictions are set up.
If Restrictions are set to Off, please reply back and we’ll see where to go from there.
Thanks for using Apple Support Communities.
Best,
Brett L -
не работает app store, facetime, ibooks на imac
not work app store, facetime, ibooks on imac, please help
~Bee and mrDumay
Yesterday I has bought MacBook pro in Mvideo(Samara, Russia)
Took from a show-window too.
Similar problem: when I try to update iPhoto there is an inscription "Updatings are accessible to other accounting records. Enter into the accounting record [email protected] to update for it programs."
This problem was at three buyers.
I deinstall and try to reinstall it again apears an inscription : "These apps have already been accepted. These apps were already assigned to your Apple ID and are available in your Purchases list."
How to update Iphoto? -
App updates and iBook downloads stay on pause
Several app updates and some iBook downloads show "pause" instead of downloading. I can't delete them or start them. Any ideas?
See if you have something in iTunes that did not completely download that might be causing the jam in the app store or iBooks. If you do find something - finish that download.
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