App Store and iTunes Crashing on iPhone 4
Here are the issues I'm having with my iPhone 4 (Verizon).
1. App Store/iTunes crahes when you read the reviews and click on "More Reviews..." button. For some reason it seems to be more prevelant with Infinity Blade.
2. I get this screen, when I try to read the reviews, about every 20 apps, songs, games, etc I browse.
I have gone through all the troubleshooting steps (restaring, hard restaring, and even restoring to factory defaults), but to no avail. I went to the genius bar, and the guy who helped me was able to reproduce both issues on two phones (both ATT). So he agreed to replace my phone, but the issue persist on the replacement phone. I'm trying to figure out if it's just how prevalent this issue is, and if replacing the phone again would be worth it. So if any iPhone 4 owners out there can take a few mins. to reproduce these issues, that would be great.
I've been able to figure out that switiching between WiFi and 3G seems to change the frequency at which the issues happen, but neither fixes it, the issues persist. Changing channels on the WiFi (802.11n) also seems to change the frequency. Which is why I believe it might be a hardware issue.
try this:
From home screen, go to settings - > general -> reset - > reset all settings.
You may lose your wallpaper to the default wallpaper, but none of your content will be erased.
I'm willing to bet this will solve your problem.
Hope this helps!
<Edited By Host>
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Possible solution to app store and itunes crash!
I just tried something and turned on restrictions on my device. I restricted the app store and the itunes store and backed out. I then went back in and let them be accessed again and then the store worked. I have only tried this on one device and no crashes so far.
Steps:
1.) Go to settings
2.) Go to general
3.)Enable restrictions and restrict the apple and itunes store
4.) Exit out of settings
5.) Go back and enable the use of the apple and itunes store
6.) There you go! Tell me your resultsAnd I just found out as I was trying the latest combo update that the installer doesn't work either. Really not sure what could cause all of this.
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I have an issue that just doesn't want to go away! I've got a fresh install of Mountain Lion and am unable to open the App Store at all. I recieve the following error and have no idea what it means. It looked like an memory error, so I downloaded a memory checker and it came back with errors, so I bought some new Crucial memory that they guarentee works with my mac. Still the same error. I thought it may be the hard drive so I replaced that...same issue. Any ideas??
Process: App Store [180]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.2.1 (129.7)
Build Info: Firenze-129007000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [121]
User ID: 503
Date/Time: 2012-10-15 16:09:56.943 -0600
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 7919 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 9 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: D9F5B088-A556-8C13-C12A-2B17F6B09954
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000069c1
VM Regions Near 0x69c1:
-->
__TEXT 00000001016ab000-000000010172c000 [ 516K] r-x/rwx SM=COW /Applications/App Store.app/Contents/MacOS/App Store
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff9387430a __sel_registerName + 31
1 com.apple.CoreFoundation 0x00007fff8f04857f ___forwarding___ + 335
2 com.apple.CoreFoundation 0x00007fff8f0483b8 _CF_forwarding_prep_0 + 232
3 com.apple.WebKit 0x00007fff8a89c53f -[WebView(WebPrivate) _preferencesChanged:] + 303
4 com.apple.WebKit 0x00007fff8a94c54e -[WebView(WebPrivate) _commonInitializationWithFrameName:groupName:] + 2382
5 com.apple.WebKit 0x00007fff8a8cd4a0 -[WebView initWithCoder:] + 816
6 com.apple.Foundation 0x00007fff91156a09 _decodeObjectBinary + 2741
7 com.apple.Foundation 0x00007fff91155db4 _decodeObject + 226
8 com.apple.AppKit 0x00007fff965b79f4 -[NSNibConnector initWithCoder:] + 401
9 com.apple.AppKit 0x00007fff965b7858 -[NSNibOutletConnector initWithCoder:] + 344
10 com.apple.Foundation 0x00007fff91156a09 _decodeObjectBinary + 2741
11 com.apple.Foundation 0x00007fff911577e6 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1189
12 com.apple.Foundation 0x00007fff91157d58 -[NSArray(NSArray) initWithCoder:] + 538
13 com.apple.Foundation 0x00007fff91156a09 _decodeObjectBinary + 2741
14 com.apple.Foundation 0x00007fff91155db4 _decodeObject + 226
15 com.apple.AppKit 0x00007fff965b6aca -[NSIBObjectData initWithCoder:] + 2025
16 com.apple.Foundation 0x00007fff91156a09 _decodeObjectBinary + 2741
17 com.apple.Foundation 0x00007fff91155db4 _decodeObject + 226
18 com.apple.AppKit 0x00007fff965b61a3 loadNib + 227
19 com.apple.AppKit 0x00007fff965b5729 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
20 com.apple.AppKit 0x00007fff965b555e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
21 com.apple.AppKit 0x00007fff965b533e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
22 com.apple.AppKit 0x00007fff965b1adf NSApplicationMain + 398
23 com.apple.appstore 0x00000001016ac814 0x1016ab000 + 6164
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9643dd16 kevent + 10
1 libdispatch.dylib 0x00007fff8fe26dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8fe269ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff9643d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff935aeeec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff935aecb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff93599171 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff9643d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff935aeeec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff935aecb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff93599171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff9643d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff935aeeec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff935aecb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff93599171 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff9643d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff935aeeec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff935aecb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff93599171 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff9643d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff935aeeec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff935aecb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff93599171 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff9643d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff935aeeec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff935aecb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff93599171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000000000069c1 rbx: 0x0000000000000002 rcx: 0x0000000000000000 rdx: 0x0000000000000001
rdi: 0x00000000000069c1 rsi: 0x0000000000000002 rbp: 0x00007fff5e553370 rsp: 0x00007fff5e553350
r8: 0x0000000101d3d400 r9: 0x0000000000000016 r10: 0x00007f9103c34bd0 r11: 0x00007f910482ff00
r12: 0x0000000000000000 r13: 0x00007f9103c2bb20 r14: 0x00000000000069c1 r15: 0x0000000000000001
rip: 0x00007fff9387430a rfl: 0x0000000000010202 cr2: 0x00000000000069c1
Logical CPU: 1
Binary Images:
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0x7fff94052000 - 0x7fff94071ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff941c8000 - 0x7fff941c8fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff941c9000 - 0x7fff943feff7 com.apple.CoreData (106.1 - 407.7) <24E0A6B4-9ECA-3D12-B26A-72B9DCF09768> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff94400000 - 0x7fff94529ff7 com.apple.avfoundation (2.0 - 361.25) <1F5CACA6-9CF3-3FAB-BDE1-E6CC96A63FF7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff9452a000 - 0x7fff94539ff7 com.apple.opengl (1.8.6 - 1.8.6) <720CC06C-0D01-37AE-BB3D-D7F0242B262A> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff9453a000 - 0x7fff9454dff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
0x7fff9454e000 - 0x7fff94564fff com.apple.MultitouchSupport.framework (235.28 - 235.28) <BD78B16E-9B5A-3E07-93B4-13AD1A538CAC> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff94ca8000 - 0x7fff94caafff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff94cab000 - 0x7fff94cb1fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff94ccf000 - 0x7fff94d2cff7 com.apple.AE (645.3 - 645.3) <FF867ACA-8628-3E5A-8FA0-AF429B42C5D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff94d2d000 - 0x7fff94d2dffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <29E2C990-3617-3FA2-BDD7-DB7DF493E443> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff94d2e000 - 0x7fff94d3cfff com.apple.Librarian (1.1 - 1) <1635162F-239A-341E-83C7-710C55E254AF> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff94d3d000 - 0x7fff94d94ff7 com.apple.AppleVAFramework (5.0.18 - 5.0.18) <B75949DD-AC27-3848-8221-00D70D14C7E0> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff94d95000 - 0x7fff94dd8fff com.apple.RemoteViewServices (2.0 - 80.5) <F3A897C9-A277-3B56-8FB3-2BC2C10C33BF> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff94dd9000 - 0x7fff94ddcff7 com.apple.LoginUICore (2.0 - 2.0) <965559B0-1F0E-3767-A16B-F91AABFA5275> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff94ddd000 - 0x7fff94eafff7 com.apple.CoreText (260.0 - 275.16) <5BFC1D67-6A6F-38BC-9D90-9C712684EDAC> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff94ebb000 - 0x7fff94efbfff com.apple.MediaKit (13 - 659) <0C56D7FF-0430-3199-9952-CF8577519449> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff94efc000 - 0x7fff94ff9ff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x7fff94ffa000 - 0x7fff9527dfff com.apple.RawCamera.bundle (4.00 - 658) <6786E9E0-3197-30A3-A0F4-22A6064B3EF2> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff9530e000 - 0x7fff95410fff libcrypto.0.9.8.dylib (47) <74F165AD-4572-3B26-B0E2-A97477FE59D0> /usr/lib/libcrypto.0.9.8.dylib
0x7fff95567000 - 0x7fff955e9fff com.apple.Heimdal (3.0 - 2.0) <660A6C64-4912-32C8-A332-B64164032A2D> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff955ea000 - 0x7fff955fdff7 com.apple.AppContainer (2.0 - 1) <13924FCF-66FC-3CC1-888C-42C22295B2E7> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff955fe000 - 0x7fff95685ff7 libCoreStorage.dylib (274.7) <8E13133C-1198-3555-9518-2BCC09C66C97> /usr/lib/libCoreStorage.dylib
0x7fff956b3000 - 0x7fff956bbfff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x7fff956d4000 - 0x7fff95752ff7 com.apple.securityfoundation (6.0 - 55115.4) <C5461971-E455-31A6-99B8-AF80C4BC26DD> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff95896000 - 0x7fff95a44fff com.apple.QuartzCore (1.8 - 304.0) <BDC66714-F60C-386D-A773-F897D1E87AB6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff95a6e000 - 0x7fff95ac4fff com.apple.HIServices (1.20 - 417) <A1129272-FEC8-350B-BA26-5A97F23C413D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff95ac5000 - 0x7fff9626dfff com.apple.CoreAUC (6.16.00 - 6.16.00) <B0B4B5B8-6F8F-3221-9128-313E3B8C695D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff9626e000 - 0x7fff96379fff libFontParser.dylib (84.5) <617A7D30-C7BC-39FC-A1FE-59367B4A5719> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff9642b000 - 0x7fff96446ff7 libsystem_kernel.dylib (2050.18.24) <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
0x7fff96449000 - 0x7fff9645bff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff96466000 - 0x7fff964c0fff com.apple.print.framework.PrintCore (8.1 - 387.1) <1FA17B75-33E6-35BD-9198-35F92E37B248> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff964c1000 - 0x7fff970eeff7 com.apple.AppKit (6.8 - 1187.34) <1FF64844-EB62-3F96-AED7-6525B7CCEC23> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff970ef000 - 0x7fff970f3fff com.apple.IOSurface (86.0.3 - 86.0.3) <C121DE83-ED12-3DC1-BDB3-4FCB29AB0571> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff970f4000 - 0x7fff97140ff7 libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib
0x7fff9718e000 - 0x7fff972d2fef com.apple.MediaControlSender (1.4.5 - 145.3) <3A308EA3-21F7-3213-9157-D3421EB43715> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff97329000 - 0x7fff9741efff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff9741f000 - 0x7fff9741ffff com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff97420000 - 0x7fff97431ff7 libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
0x7fff9745f000 - 0x7fff9746dfff libcommonCrypto.dylib (60026) <2D6537F5-1B5E-305C-A1CF-D1FA80CA3939> /usr/lib/system/libcommonCrypto.dylib
0x7fff9746e000 - 0x7fff97470ff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 92
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=198.3M resident=129.4M(65%) swapped_out_or_unallocated=69.0M(35%)
Writable regions: Total=1.0G written=2308K(0%) resident=2604K(0%) swapped_out=0K(0%) unallocated=1.0G(100%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1056K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 22.8M
MALLOC guard page 48K
SQLite page cache 192K
STACK GUARD 56.0M
Stack 11.6M
VM_ALLOCATE 32K
__DATA 16.2M
__IMAGE 528K
__LINKEDIT 54.1M
__TEXT 144.2M
__UNICODE 544K
mapped file 18.2M
shared memory 308K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 325.8M
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 8 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST750LX003-1AC154, 750.16 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8217, 0x06110000 / 3And I just found out as I was trying the latest combo update that the installer doesn't work either. Really not sure what could cause all of this.
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Apps Store and iTunes disappeared from iPhone
Hi all,
I don't know if this happened to anybody, but I downloaded an App from the store. After that, the App Store and the iTunes buttons disappeared from the home screen. Anybody has an explanation?
Thanks in Advance!Okay, figured it out. Had restrictions set to disabled. Sorry for the post.
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How to remove my payment option on iTunes App Store and iTunes on the iPhone?
I've had this problem many times and eventually it would just work out after a week or so but I'm tired of that so here's what happens: I use prepaid credit cards for iTunes (I've also used a real credit card and had the same problem) and when they max out or run out of funds it will ask me to verify my payment information. So I sign in and it takes me to the page to update the info I update it to make sure there wasn't just an error and if it says something is wrong I know it's maxed/out of funds. And I'm not allowed to download any apps (including free ones and updates for apps I already own) while this happens. There is no option to remove my payment option, before after about a week of continuously returning to the payment page everytime I try to download/update an app a "none" option will appear below the VISA, MASTERCARD and AMEX credit card type however the option is never there for around the first week and is very frustrating. So how do I get the none option to appear ? Or remove a used/maxed credit/pre paid credit card ?
iTunes Store: Accepted forms of payment - http://support.apple.com/kb/HT5552 - "The available payment methods vary by country, but typically you can use: Credit cards, iTunes Cards, iTunes Store Gift Certificates, Content Codes, Store credit (including Allowance Account balances), ClickandBuy, PayPal" - No specific mention of debit cards though older documents no longer on Apple website showed they at least used to be accepted in some countries (not USA).
For India - http://www.apple.com/legal/internet-services/itunes/in/terms.html#SALE But it isn't very specific.
Removing a credit card from an account - iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918 - More information at: https://discussions.apple.com/message/15891166 -
i updated my ipod and my computer crashed during the update now the apps that come with the ipod such as the app store and itunes are not on my ipod how do i fix this
Connect your iPod to any computer with iTunes installed, highlight your device and try syncing the apps only. If it doesn't work might have to restore through iTunes. With the new iTunes and iCloud beta, you can have the iTunes list what apps are missing on your device but if you had previously purchased in the past and then have iTunes install them. You should always get in the habit of backing up your iPhone whenever you do any firmware/OS updating/upgrading or transferring over to new device. I really really really really hope you can get back at least some of your old info. I will tell you this, I have been kicking myself in the butt for not routinely backing up my iPhone when my beautiful special iPhone 4 came up missing and had to revert back to my 3GS. iPhone 5 will be released in a few months so I am holding off on purchasing a new iPhone til then, not that I did so without reservation and a little bit of iPhone 4 withdraw.
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My App store and itunes has disappeared from my iphone
My app store and itunes apps have disappeared from my iphone.
I suspect Apple is responsible and is trying to force an upgrade. Does anyone know if this is true? because if it is we should object to this.
The upgrade on my ipad was such a horrible experience, I don't want to do it to upgrade my iphone. (Upgrades have been a nightmare every since the itunes interface was changed. In my view, iTunes is the now one of the most unintuitive interface imaginable - [bar windows 8]. Prior to that it was generally easy to do upgrades and backups without hiccups and the interface was great. Now its too obscure to find what you need to do.)
I have been an Apple fan since the original Apple computer - but am not very happy with recent changes that affect use-ability and reliability.
General grumbling aside - every time you upgrade, you have to reload all of your apps; and a lot of favorite apps won't work with the new system. That's another reason I don't want to upgrade.
Without the App and iTunes application - you can't selectively update the apps you want to update or even access your music.
Questions:
1. Does anyone know why the Apps and iTunes apps disappeared? (I'm not the only one complaining about this.)
2. Does anyone know how to get them back without having to effectively erase your phone and start over?
3. Does anyone know how to get iTunes on the computer to recognize your iiphone when the itunes app disappeared off it?
Thank you.
DDHi Dahveed,
Thank you again for the advice. But, rebooting did not help.
In the end I was forced to upgrade.
I am relieved to say that this upgrade went very smoothly compared to other upgrades.
I did not have to re-download apps and they appear to be in their normal folders - except a new app page 2 (after the primary page) appeared containing only the missing apps. This was not there before.
Answer to the disappearing Apple App Store and iTunes Dilemma:
The answer to this problem unfortunately appears to be to upgrade the system.
In my experience the Apps (which presumably are removed to force the user into an upgrade) then re-appear.
On the positive side, at least on this occasion, it did not turn out to be a nightmare make work project. -
Updated iPhone 4s iOS 6.1 App Store and iTunes is very slow sometimes does not open, what to do?
Updated iPhone 4s ios 6.1 App Store and iTunes is very slow sometimes does not open what to do?
My App Store won't even open all the way and says request failed or something along those lines.
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My Iphone and Itunes are configurated in Dutch but if I go to my App Store or iTunes on my Iphone they are in French. How can I get them also in Dutch?
Hi I live in Belgium ! and there are 3 official languages and I'm Dutch speaking.
All is in Dutch but when I chose update then I recieve all T's and C's in French see screenshot -
Lost iPhone Apps (Safari, App Store and iTunes)
I couldn't locate the iPhone apps such as Safari, App Store and iTunes at all. I have restored it twice and those 3 apps appeared initially after each restore process but disappeared again once it sync with my iphone backup.
Appreciate any advice. Thanks.Check Settings -> General -> Restrictions. If restrictions are enabled for any of those apps, their icons will be hidden.
See this http://www.apple.com/iphone/how-to/#settings.restrictions -
I would really like to download apps however this isn't possible as safari, app store and itunes are deleted from my homescreen? Where can I go about installing them to the phone again a.s.a.p??
Check Settings > General > Restrictions on Safari, iTunes, etc.
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is the app store and itunes having problems? I cant open them in my ipad and I cant buy anything on my iphone
Have you restarted your phone?
If so, try a reset. Press and hold the home & sleep/wake buttons until the screen goes blank, ignoring the power off slider if it comes up.
Check for the app again after the phone starts back up.
~Lyssa -
How do I change credit card information for app store and itunes
I am unable to change credit card infor for my app store and itunes?
What happens when you try to change your card details ?
You should be able to change your payment details on your computer's iTunes by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your iPhone then tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and select 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
Does that not work ? -
I have just updated my iphone software to iOS5 and now my app store and itunes on my phone is all in japanese characters!! how do i get it back to english as i dont know how much my apps are and what buttons im pressing?!?
I have the same problem! Let me know if you manage to sort it out. My iPad did the same thing but to full restore from iTunes sorted that out. Have you tried that? No such luck with my iPhone.
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I have upgrade to Ios5 English version but after the installation was complete I found that the App Store and Itune are displayed in French version.
But the model no. of my iphone i.e A1303 is of 3GS as clearly mentioned here >> http://support.apple.com/kb/HT3939. Then how its become 3G.
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