App store and map error in yosemite
After updating the OS of MacBook Pro Retina 13" from Mavericks to OS X Yosemite, I found the app store can not be connected, though the Internet (wifi) has been connected (Safari works well). Not only that, Maps also does not work well.
I've done all several treat, including reinstalling OS X.:
OS X: "Cannot connect" or "Cannot connect to the App Store ...
Unfortunately there is no exact solution. Anyone have any other way? Thank you in advance for your help and advice.
Greetings
Thank you in advance for your reply. I tried to simplify the data from the console, but I can not be sure which data you exactly need, that's why the results may still appear longer. Please be forgiven. ... If you need the original file of console, I can email you the txt file. Thanks.
--------------------------------------------------------- Begin --
System Version 10.9.5 (Build 13F34)
"com.apple.WebKit.WebContent" Version 9537 (9537.78.2)
Oct 28 02:18:59 my-MacBook-Pro.local com.apple.WebKit.WebContent[379] <Critical>: FRJSInterface: Calling install requirements callback for 915041082 - {
adamID = 915041082;
success = 1;
Oct 28 02:18:59 my-MacBook-Pro.local com.apple.WebKit.WebContent[379] <Critical>: FRJSInterface: Page requested a buy
Oct 28 02:18:59 my-MacBook-Pro.local com.apple.WebKit.WebContent[379] <Critical>: FRJSInterface: Forming purchase object of type software
Oct 28 02:18:59 my-MacBook-Pro.local storeagent[264] <Critical>: AuthorizationController: Non-interactive authorization succeeded
Oct 28 02:18:59 my-MacBook-Pro.local storeagent[264] <Critical>: AuthorizationController: authorizing PKInstallClient and SUAppStoreUpdateController
Oct 28 02:18:59 my-MacBook-Pro.local storeagent[264] <Critical>: SSPurchase: purchasesGroupedByAccountIdentifierWithPurchases is returning 0:(null):915041082
Oct 28 02:18:59 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: No app was found with bundle ID com.apple.InstallAssistant.Yosemite to upgrade to (null)
Oct 28 02:19:09 my-MacBook-Pro.local App Store[373] <Critical>: ISStoreURLOperation: Starting URL operation with url=https://p54-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/authenticate / bagKey=(null)
Oct 28 02:19:09 my-MacBook-Pro.local App Store[373] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p54-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/authenticate
Oct 28 02:19:10 my-MacBook-Pro.local storeagent[264] <Critical>: BagController: Asked to invalidate all bags
Oct 28 02:19:10 my-MacBook-Pro.local storeagent[264] <Critical>: BagLoadOperation: Attempting to load bag (type=1) from https://init.itunes.apple.com/bag.xml?ix=5
Oct 28 02:19:10 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Starting URL operation with url=https://init.itunes.apple.com/bag.xml?ix=5 / bagKey=(null)
Oct 28 02:19:10 my-MacBook-Pro.local storeagent[264] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://init.itunes.apple.com/bag.xml?ix=5
Oct 28 02:19:10 my-MacBook-Pro.local storeagent[264] <Critical>: BagLoadOperation: Successfully updated bag type 1 valid until 2014-10-27 23:19:10 +0000
Oct 28 02:19:10 my-MacBook-Pro.local storeagent[264] <Critical>: BagLoadOperation: Finished loading bag type 1
Oct 28 02:19:10 my-MacBook-Pro.local App Store[373] <Critical>: FRStoreViewController: bagDidUpdate:<CKBag: 0x608000007840>
Oct 28 02:19:10 my-MacBook-Pro.local App Store[373] <Critical>: FRStoreViewController: Store state changed to default state
Oct 28 02:19:10 my-MacBook-Pro.local App Store[373] <Critical>: FRStoreViewController: Processing _urlEventsToHandleOnBagUpdate with (null)
Oct 28 02:19:10 my-MacBook-Pro.local App Store[373] <Critical>: FRStoreViewController: Processing _openFileEventsToHandleOnBagUpdate with (null)
Oct 28 02:19:10 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Starting URL operation with url=https://xp.apple.com/register / bagKey=(null)
Oct 28 02:19:10 my-MacBook-Pro.local storeagent[264] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://xp.apple.com/register
Oct 28 02:19:11 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=buyProduct
Oct 28 02:19:11 my-MacBook-Pro.local storeagent[264] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p54-buy.itunes.apple.com/WebObjects/MZBuy.woa/wa/buyProduct
Oct 28 02:19:11 my-MacBook-Pro.local storeagent[264] <Critical>: ADI: Account is not provisioned, omitting OTP and MD
Oct 28 02:19:11 my-MacBook-Pro.local App Store[373] <Critical>: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=enabled-media-types
Oct 28 02:19:11 my-MacBook-Pro.local App Store[373] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p54-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/enabledMediaTypes
Oct 28 02:19:12 my-MacBook-Pro.local com.apple.WebKit.WebContent[379] <Critical>: FRJSInterface: Calling purchase callback for 915041082 - {
adamID = 915041082;
productID = 915041082;
productTitle = "OS X Yosemite";
success = 1;
Oct 28 02:19:12 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: No app was found with bundle ID com.apple.InstallAssistant.Yosemite to upgrade to 1.6.5
Oct 28 02:19:12 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.000000% (0.000000)
Oct 28 02:19:12 my-MacBook-Pro.local storeagent[264] <Critical>: ProgressObserver: Failed to get local Download object for SSDownload <SSDownload: 0x7f9120678990>
Oct 28 02:19:12 my-MacBook-Pro.local storeagent[264] <Critical>: DownloadManifest: removePurgeablePath: /var/folders/vv/p6tk_kbn5db6cr7m1rqfpfn00000gn/C/com.apple.appstore/915041082
Oct 28 02:19:12 my-MacBook-Pro.local storeagent[264] <Critical>: ProgressObserver: Created a placeholder at /Applications/OS X Yosemite.appdownload to represent download progress
Oct 28 02:19:12 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: No app was found with bundle ID com.apple.InstallAssistant.Yosemite to upgrade to 1.6.5
Oct 28 02:19:12 --- last message repeated 2 times ---
Oct 28 02:19:12 my-MacBook-Pro.local storeagent[264] <Critical>: Purchase batch operation finished with success=0 error=(null)
Oct 28 02:19:12 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Starting URL operation with url=http://appdownload.itunes.apple.com/apple-assets-us-std-000001/Purple1/v4/f3/35/ b5/f335b550-caa8-cfa8-983c-8618670e1e81/ztb343812063996219254.pkg / bagKey=(null)
Oct 28 02:19:12 my-MacBook-Pro.local storeagent[264] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: http://appdownload.itunes.apple.com/apple-assets-us-std-000001/Purple1/v4/f3/35/ b5/f335b550-caa8-cfa8-983c-8618670e1e81/ztb343812063996219254.pkg
Oct 28 02:19:12 my-MacBook-Pro.local storeagent[264] <Critical>: <HashedDownloadProvider: 0x7f912049f0b0>: Opening file /var/folders/vv/p6tk_kbn5db6cr7m1rqfpfn00000gn/C/com.apple.appstore/915041082/z tb343812063996219254.pkg returning file descriptor 34 (0 streamed)
Oct 28 02:19:13 my-MacBook-Pro.local com.apple.WebKit.WebContent[378] <Critical>: FRJSSoftwareProduct: Loading receipt for (null) at /Applications/Xcode.app took 0.04 seconds
Oct 28 02:19:13 my-MacBook-Pro.local storeagent[264] <Critical>: AssetDownloadOperation: Subtracted 0 already-downloaded bytes from required space (now requires 5164763151 bytes)
Oct 28 02:19:13 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.000000% (-1.000000)
Oct 28 02:19:13 my-MacBook-Pro.local com.apple.WebKit.WebContent[378] <Critical>: FRJSSoftwareProduct: Loading receipt for (null) at /Applications/Xcode.app took 0.03 seconds
Oct 28 02:19:14 my-MacBook-Pro.local storeagent[264] <Critical>: HashedDownloadProvider: Using serial dispatch queue for processing of asset for /var/folders/vv/p6tk_kbn5db6cr7m1rqfpfn00000gn/C/com.apple.appstore/915041082/z tb343812063996219254.pkg
Oct 28 02:19:14 my-MacBook-Pro.local storeagent[264] <Critical>: ProgressObserver: Finder acknowledged download for com.apple.InstallAssistant.Yosemite
Oct 28 02:59:17 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.179714% (10083.054981)
Oct 28 02:59:18 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.179867% (9850.686818)
Oct 28 02:59:18 my-MacBook-Pro.local storeagent[264] <Critical>: ProgressObserver: Locked application /Applications/Xcode.app tried to launch
Oct 28 02:59:19 my-MacBook-Pro.local storeagent[264] <Critical>: SSPurchase: purchasesGroupedByAccountIdentifierWithPurchases is returning 0:(null):497799835
Oct 28 02:59:19 my-MacBook-Pro.local storeagent[264] <Critical>: UpdateController: Starting SoftwareUpdate scan with forceFullScan=0 launchedFromNotification=0
Oct 28 02:59:19 my-MacBook-Pro.local storeagent[264] <Critical>: UpdateQueue: Using available-software-updates-extended key for update queue
Oct 28 02:59:19 --- last message repeated 1 time ---
Oct 28 02:59:19 my-MacBook-Pro.local storeagent[264] <Critical>: UpdateController update scan progress at 2.500000
Oct 28 02:59:19 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=available-software-updates-extended
Oct 28 02:59:19 --- last message repeated 1 time ---
Oct 28 02:59:19 my-MacBook-Pro.local storeagent[264] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://su.itunes.apple.com/WebObjects/MZSoftwareUpdate.woa/wa/availableSoftware UpdatesExtended
Oct 28 02:59:19 --- last message repeated 1 time ---
Oct 28 02:59:19 my-MacBook-Pro.local storeagent[264] <Critical>: UpdateController update scan progress at 2.500000
Oct 28 02:59:19 my-MacBook-Pro.local storeagent[264] <Critical>: UpdateController: update scan completed
Oct 28 02:59:19 my-MacBook-Pro.local storeagent[264] <Critical>: UpdateController: _availableUpdatesDidChange removing all updates available notifications because the badge count is 0
Oct 28 02:59:19 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=buyProduct
Oct 28 02:59:19 my-MacBook-Pro.local storeagent[264] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p54-buy.itunes.apple.com/WebObjects/MZBuy.woa/wa/buyProduct
Oct 28 02:59:20 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.179970% (9832.572797)
Oct 28 02:59:21 my-MacBook-Pro.local storeagent[264] <Critical>: UpdateController: _availableUpdatesDidChange removing all updates available notifications because the badge count is 0
Oct 28 02:59:21 my-MacBook-Pro.local storeagent[264] <Critical>: UpdateQueue: Setting hasBeenSeenByUser for all updates
Oct 28 02:59:21 --- last message repeated 1 time ---
Oct 28 02:59:21 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.180072% (9858.570279)
Oct 28 02:59:21 my-MacBook-Pro.local storeagent[264] <Critical>: UpdateController: _availableUpdatesDidChange removing all updates available notifications because the badge count is 0
Oct 28 02:59:22 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: Found app at /Applications/Xcode.app with bundle ID com.apple.dt.Xcode using LaunchServices to upgrade to 6.1
Oct 28 02:59:22 my-MacBook-Pro.local storeagent[264] <Critical>: Download: Download <Download: 0x7f91205c02a0>: com.apple.dt.Xcode (497799835) paused:0 failed:0 isInServerQueue:0 is known to be an update when metadata is set
Oct 28 02:59:22 my-MacBook-Pro.local storeagent[264] <Critical>: DownloadQueue: Replacing placeholder with full download from purchase: <Download: 0x7f91205c02a0>: com.apple.dt.Xcode (497799835) paused:0 failed:0 isInServerQueue:0
Oct 28 02:59:22 my-MacBook-Pro.local storeagent[264] <Critical>: Purchase batch operation finished with success=0 error=(null)
Oct 28 02:59:22 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: Found app at /Applications/Xcode.app with bundle ID com.apple.dt.Xcode using LaunchServices to upgrade to 6.1
Oct 28 02:59:22 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Starting URL operation with url=http://a197.phobos.apple.com/us/r1000/127/Purple5/v4/77/a3/f7/77a3f7e4-b5eb-a11a -b0af-3e8d230b858d/yfr9142404954208965314.pkg / bagKey=(null)
Oct 28 02:59:22 my-MacBook-Pro.local storeagent[264] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: http://a197.phobos.apple.com/us/r1000/127/Purple5/v4/77/a3/f7/77a3f7e4-b5eb-a11a -b0af-3e8d230b858d/yfr9142404954208965314.pkg
Oct 28 02:59:22 my-MacBook-Pro.local storeagent[264] <Critical>: <HashedDownloadProvider: 0x7f9120483ec0>: Opening file /var/folders/vv/p6tk_kbn5db6cr7m1rqfpfn00000gn/C/com.apple.appstore/497799835/y fr9142404954208965314.pkg returning file descriptor 11 (107708416 streamed)
Oct 28 02:59:23 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: No app was found with bundle ID com.apple.InstallAssistant.Yosemite to upgrade to 1.6.5
Oct 28 02:59:23 my-MacBook-Pro.local storeagent[264] <Critical>: AssetDownloadOperation: Subtracted 107708416 already-downloaded bytes from required space (now requires 2385973644 bytes)
Oct 28 02:59:23 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (Xcode): 0.034833% (-1.000000)
Oct 28 02:59:23 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.180174% (9859.674041)
Oct 28 02:59:24 my-MacBook-Pro.local storeagent[264] <Critical>: HashedDownloadProvider: Using serial dispatch queue for processing of asset for /var/folders/vv/p6tk_kbn5db6cr7m1rqfpfn00000gn/C/com.apple.appstore/497799835/y fr9142404954208965314.pkg
Oct 28 02:59:24 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (Xcode): 0.034939% (-1.000000)
Oct 28 04:05:04 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.221762% (90103.396038)
Oct 28 04:05:05 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (Xcode): 0.440108% (3904.119403)
Oct 28 04:05:05 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.221813% (72046.568006)
Oct 28 04:16:38 my-MacBook-Pro.local App Store[373] <Critical>: FRStoreViewController: Store state changed to default state
Oct 28 04:16:39 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.221813% (72046.568006)
Oct 28 04:16:39 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (Xcode): 0.440214% (4172.741006)
Oct 28 04:16:40 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Waiting a bit before retry #2 after a network failure
Oct 28 04:16:41 --- last message repeated 1 time ---
Oct 28 04:16:41 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Chose not to retry after error: Error Domain=NSURLErrorDomain Code=-1009 "Unknown Error." UserInfo=0x7f912052e520 {NSLocalizedDescription=Unknown Error.}
Oct 28 04:16:41 my-MacBook-Pro.local storeagent[264] <Critical>: AssetDownloadOperation: Asset download cancelled/failed. Will do retry #1? 0
Oct 28 04:16:41 --- last message repeated 1 time ---
Oct 28 04:16:41 my-MacBook-Pro.local storeagent[264] <Critical>: ProgressObserver: Unlocking app at /Applications/Xcode.app
Oct 28 04:16:41 my-MacBook-Pro.local storeagent[264] <Critical>: DownloadOperation: Download failed with error: Error Domain=NSURLErrorDomain Code=-1009 "Unknown Error." UserInfo=0x7f912052e520 {NSLocalizedDescription=Unknown Error.}
Oct 28 04:16:43 my-MacBook-Pro.local App Store[373] <Critical>: FRStoreViewController: Store state changed to default state
Oct 28 04:16:50 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMapSpotlightSource: _updateMapWithDictionary:{
kMDQueryUpdateChangedItems = (
"<MDItemRef 0x7f91206133b0 [path = '/Applications/Xcode.app']>"
} useQuery:0
Oct 28 04:16:50 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: Software map rebuild took 0.0063 seconds for 8 records and produced: {
"/Applications/Apple Configurator.app" = "<CKSoftwareProduct: 0x7f9120609a80>: (com.apple.configurator, 1.6, 434433123:702115201 VPP:NO source:LaunchPad /Applications/Apple Configurator.app) ";
"/Applications/GarageBand.app" = "<CKSoftwareProduct: 0x7f912060a660>: (com.apple.garageband10, 10.0.3, 682658836:513162807 VPP:NO source:LaunchPad /Applications/GarageBand.app) ";
"/Applications/Keynote.app" = "<CKSoftwareProduct: 0x7f912060b170>: (com.apple.iWork.Keynote, 6.2.2, 409183694:662933456 VPP:NO source:LaunchPad /Applications/Keynote.app) ";
"/Applications/Numbers.app" = "<CKSoftwareProduct: 0x7f912060ab30>: (com.apple.iWork.Numbers, 3.2.2, 409203825:662933458 VPP:NO source:LaunchPad /Applications/Numbers.app) ";
"/Applications/Pages.app" = "<CKSoftwareProduct: 0x7f912060aa80>: (com.apple.iWork.Pages, 5.2.2, 409201541:662933457 VPP:NO source:LaunchPad /Applications/Pages.app) ";
"/Applications/iBooks Author.app" = "<CKSoftwareProduct: 0x7f912060ad00>: (com.apple.iBooksAuthor, 2.2, 490152466:727982681 VPP:NO source:LaunchPad /Applications/iBooks Author.app) ";
"/Applications/iMovie.app" = "<CKSoftwareProduct: 0x7f912060a910>: (com.apple.iMovieApp, 10.0.5, 408981434:668802749 VPP:NO source:LaunchPad /Applications/iMovie.app) ";
"/Applications/iPhoto.app" = "<CKSoftwareProduct: 0x7f912060ae70>: (com.apple.iPhoto, 9.5.1, 408981381:233642646 VPP:NO source:LaunchPad /Applications/iPhoto.app) ";
Oct 28 04:16:50 my-MacBook-Pro.local App Store[373] <Critical>: FRStoreViewController: Store state changed to default state
Oct 28 04:16:51 --- last message repeated 1 time ---
Oct 28 04:16:51 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (Xcode): 0.440214% (4172.741006)
Oct 28 04:16:51 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.221813% (72046.568006)
Oct 28 04:16:52 my-MacBook-Pro.local appstoreupdateagent[550] <Notice>:
--------------------------------------------------------- Begin --
System Version 10.9.5 (Build 13F34)
"appstoreupdateagent" Version ? (?)
Oct 28 04:16:53 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMapLaunchPadSource: Import of LaunchPad app list after change took 0.2641 seconds
Oct 28 04:16:53 my-MacBook-Pro.local com.apple.WebKit.WebContent[379] <Critical>: Firing 'installstatuschanged' event for app com.apple.dt.Xcode (497799835) due to state 0 (app.installed = YES)
Oct 28 04:16:53 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: Software map rebuild took 0.0031 seconds for 9 records and produced: {
"/Applications/Apple Configurator.app" = "<CKSoftwareProduct: 0x7f9120609a80>: (com.apple.configurator, 1.6, 434433123:702115201 VPP:NO source:LaunchPad /Applications/Apple Configurator.app) ";
"/Applications/GarageBand.app" = "<CKSoftwareProduct: 0x7f912060a660>: (com.apple.garageband10, 10.0.3, 682658836:513162807 VPP:NO source:LaunchPad /Applications/GarageBand.app) ";
"/Applications/Keynote.app" = "<CKSoftwareProduct: 0x7f912060b170>: (com.apple.iWork.Keynote, 6.2.2, 409183694:662933456 VPP:NO source:LaunchPad /Applications/Keynote.app) ";
"/Applications/Numbers.app" = "<CKSoftwareProduct: 0x7f912060ab30>: (com.apple.iWork.Numbers, 3.2.2, 409203825:662933458 VPP:NO source:LaunchPad /Applications/Numbers.app) ";
"/Applications/Pages.app" = "<CKSoftwareProduct: 0x7f912060aa80>: (com.apple.iWork.Pages, 5.2.2, 409201541:662933457 VPP:NO source:LaunchPad /Applications/Pages.app) ";
"/Applications/Xcode.app" = "<CKSoftwareProduct: 0x7f9120551530>: (com.apple.dt.Xcode, 6.0.1, 497799835:712682811 VPP:NO source:LaunchPad /Applications/Xcode.app) ";
"/Applications/iBooks Author.app" = "<CKSoftwareProduct: 0x7f912060ad00>: (com.apple.iBooksAuthor, 2.2, 490152466:727982681 VPP:NO source:LaunchPad /Applications/iBooks Author.app) ";
"/Applications/iMovie.app" = "<CKSoftwareProduct: 0x7f912060a910>: (com.apple.iMovieApp, 10.0.5, 408981434:668802749 VPP:NO source:LaunchPad /Applications/iMovie.app) ";
"/Applications/iPhoto.app" = "<CKSoftwareProduct: 0x7f912060ae70>: (com.apple.iPhoto, 9.5.1, 408981381:233642646 VPP:NO source:LaunchPad /Applications/iPhoto.app) ";
Oct 28 04:16:53 my-MacBook-Pro.local com.apple.WebKit.WebContent[376] <Notice>:
--------------------------------------------------------- Begin --
System Version 10.9.5 (Build 13F34)
"com.apple.WebKit.WebContent" Version 9537 (9537.78.2)
Oct 28 04:16:53 my-MacBook-Pro.local com.apple.WebKit.WebContent[376] <Critical>: Firing 'installstatuschanged' event for app com.apple.dt.Xcode (497799835) due to state 0 (app.installed = YES)
Oct 28 04:16:53 my-MacBook-Pro.local com.apple.WebKit.WebContent[375] <Notice>:
--------------------------------------------------------- Begin --
System Version 10.9.5 (Build 13F34)
"com.apple.WebKit.WebContent" Version 9537 (9537.78.2)
Oct 28 04:16:53 my-MacBook-Pro.local com.apple.WebKit.WebContent[375] <Critical>: Firing 'installstatuschanged' event for app com.apple.dt.Xcode (497799835) due to state 0 (app.installed = YES)
Oct 28 04:17:11 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMapSpotlightSource: _updateMapWithDictionary:{
kMDQueryUpdateChangedItems = (
"<MDItemRef 0x7f91206133b0 [path = '/Applications/Xcode.app']>"
} useQuery:0
Oct 28 04:17:11 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: Software map rebuild took 0.0042 seconds for 9 records and produced: {
"/Applications/Apple Configurator.app" = "<CKSoftwareProduct: 0x7f9120609a80>: (com.apple.configurator, 1.6, 434433123:702115201 VPP:NO source:LaunchPad /Applications/Apple Configurator.app) ";
"/Applications/GarageBand.app" = "<CKSoftwareProduct: 0x7f912060a660>: (com.apple.garageband10, 10.0.3, 682658836:513162807 VPP:NO source:LaunchPad /Applications/GarageBand.app) ";
"/Applications/Keynote.app" = "<CKSoftwareProduct: 0x7f912060b170>: (com.apple.iWork.Keynote, 6.2.2, 409183694:662933456 VPP:NO source:LaunchPad /Applications/Keynote.app) ";
"/Applications/Numbers.app" = "<CKSoftwareProduct: 0x7f912060ab30>: (com.apple.iWork.Numbers, 3.2.2, 409203825:662933458 VPP:NO source:LaunchPad /Applications/Numbers.app) ";
"/Applications/Pages.app" = "<CKSoftwareProduct: 0x7f912060aa80>: (com.apple.iWork.Pages, 5.2.2, 409201541:662933457 VPP:NO source:LaunchPad /Applications/Pages.app) ";
"/Applications/Xcode.app" = "<CKSoftwareProduct: 0x7f9120551530>: (com.apple.dt.Xcode, 6.0.1, 497799835:712682811 VPP:NO source:LaunchPad /Applications/Xcode.app) ";
"/Applications/iBooks Author.app" = "<CKSoftwareProduct: 0x7f912060ad00>: (com.apple.iBooksAuthor, 2.2, 490152466:727982681 VPP:NO source:LaunchPad /Applications/iBooks Author.app) ";
"/Applications/iMovie.app" = "<CKSoftwareProduct: 0x7f912060a910>: (com.apple.iMovieApp, 10.0.5, 408981434:668802749 VPP:NO source:LaunchPad /Applications/iMovie.app) ";
"/Applications/iPhoto.app" = "<CKSoftwareProduct: 0x7f912060ae70>: (com.apple.iPhoto, 9.5.1, 408981381:233642646 VPP:NO source:LaunchPad /Applications/iPhoto.app) ";
Oct 28 04:17:59 my-MacBook-Pro.local storeagent[264] <Critical>: ISCheckPreflightOperation: Downloading remote pre-flight from http://a1594.phobos.apple.com/us/r1000/175/Purple3/v4/0e/e0/e8/0ee0e8c4-daa9-2be 0-1757-f4216fe9b0ce/signed.dcr.2059013033442560106.pfpkg
Oct 28 04:17:59 my-MacBook-Pro.local storeagent[264] <Critical>: ISCheckPreflightOperation: remote pre-flight downloaded to file:///var/folders/vv/p6tk_kbn5db6cr7m1rqfpfn00000gn/C/com.apple.appstore/9150 41082/preflight.pfpkg
Oct 28 04:17:59 my-MacBook-Pro.local storeagent[264] <Critical>: ISCheckPreflightOperation: Running local pre-flight from file:///var/folders/vv/p6tk_kbn5db6cr7m1rqfpfn00000gn/C/com.apple.appstore/9150 41082/preflight.pfpkg
Oct 28 04:18:00 my-MacBook-Pro.local storeagent[264] <Critical>: PKDistributionController: Found asset ztb343812063996219254.pkg on disk for item 915041082 - Size 1420558336
Oct 28 04:18:00 my-MacBook-Pro.local storeagent[264] <Critical>: PKDistributionController: Performing disk space check with 29370839040 bytes available on disk, 1420558336 bytes alreay downloaded and 5485278208 required bytes (installSize=5953536 + fileSize=5164751872 + paddedSize=314572800)
Oct 28 04:18:00 my-MacBook-Pro.local com.apple.WebKit.WebContent[379] <Critical>: FRJSInterface: Calling install requirements callback for 915041082 - {
adamID = 915041082;
success = 1;
Oct 28 04:18:00 my-MacBook-Pro.local storeagent[264] <Critical>: ISCheckPreflightOperation: verified preflight success=1, error=(null), distController=<PKDistributionController: 0x7f9120437310>
Oct 28 04:18:00 my-MacBook-Pro.local com.apple.WebKit.WebContent[379] <Critical>: FRJSInterface: Page requested a buy
Oct 28 04:18:00 my-MacBook-Pro.local com.apple.WebKit.WebContent[379] <Critical>: FRJSInterface: Forming purchase object of type software
Oct 28 04:18:00 my-MacBook-Pro.local storeagent[264] <Critical>: SSPurchase: purchasesGroupedByAccountIdentifierWithPurchases is returning 0:(null):915041082
Oct 28 04:18:00 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: No app was found with bundle ID com.apple.InstallAssistant.Yosemite to upgrade to (null)
Oct 28 04:18:13 my-MacBook-Pro.local App Store[373] <Critical>: ISStoreURLOperation: Starting URL operation with url=https://p54-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/authenticate / bagKey=(null)
Oct 28 04:18:13 my-MacBook-Pro.local App Store[373] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p54-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/authenticate
Oct 28 04:18:15 my-MacBook-Pro.local storeagent[264] <Critical>: BagController: Asked to invalidate all bags
Oct 28 04:18:15 my-MacBook-Pro.local storeagent[264] <Critical>: BagLoadOperation: Attempting to load bag (type=1) from https://init.itunes.apple.com/bag.xml?ix=5
Oct 28 04:18:15 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Starting URL operation with url=https://init.itunes.apple.com/bag.xml?ix=5 / bagKey=(null)
Oct 28 04:18:15 my-MacBook-Pro.local storeagent[264] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://init.itunes.apple.com/bag.xml?ix=5
Oct 28 04:18:15 my-MacBook-Pro.local storeagent[264] <Critical>: BagLoadOperation: Successfully updated bag type 1 valid until 2014-10-28 01:18:15 +0000
Oct 28 04:18:15 my-MacBook-Pro.local storeagent[264] <Critical>: BagLoadOperation: Finished loading bag type 1
Oct 28 04:18:15 my-MacBook-Pro.local App Store[373] <Critical>: FRStoreViewController: bagDidUpdate:<CKBag: 0x608000007840>
Oct 28 04:18:15 my-MacBook-Pro.local App Store[373] <Critical>: FRStoreViewController: Store state changed to default state
Oct 28 04:18:15 my-MacBook-Pro.local App Store[373] <Critical>: FRStoreViewController: Processing _urlEventsToHandleOnBagUpdate with (null)
Oct 28 04:18:15 my-MacBook-Pro.local App Store[373] <Critical>: FRStoreViewController: Processing _openFileEventsToHandleOnBagUpdate with (null)
Oct 28 04:18:15 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Starting URL operation with url=https://xp.apple.com/register / bagKey=(null)
Oct 28 04:18:15 my-MacBook-Pro.local storeagent[264] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://xp.apple.com/register
Oct 28 04:18:15 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=buyProduct
Oct 28 04:18:15 my-MacBook-Pro.local storeagent[264] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p54-buy.itunes.apple.com/WebObjects/MZBuy.woa/wa/buyProduct
Oct 28 04:18:15 my-MacBook-Pro.local storeagent[264] <Critical>: ADI: Account is not provisioned, omitting OTP and MD
Oct 28 04:18:16 my-MacBook-Pro.local App Store[373] <Critical>: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=enabled-media-types
Oct 28 04:18:16 my-MacBook-Pro.local App Store[373] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p54-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/enabledMediaTypes
Oct 28 04:18:17 my-MacBook-Pro.local com.apple.WebKit.WebContent[379] <Critical>: FRJSInterface: Calling purchase callback for 915041082 - {
adamID = 915041082;
productID = 915041082;
productTitle = "OS X Yosemite";
success = 1;
Oct 28 04:18:17 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: No app was found with bundle ID com.apple.InstallAssistant.Yosemite to upgrade to 1.6.5
Oct 28 04:18:17 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.000000% (0.000000)
Oct 28 04:18:17 my-MacBook-Pro.local storeagent[264] <Critical>: DownloadManifest: removePurgeablePath: /var/folders/vv/p6tk_kbn5db6cr7m1rqfpfn00000gn/C/com.apple.appstore/915041082
Oct 28 04:18:17 my-MacBook-Pro.local storeagent[264] <Critical>: DownloadQueue: Could not add download
Oct 28 04:18:17 my-MacBook-Pro.local storeagent[264] <Critical>: DownloadQueue: Will start any ready downloads anyways.
Oct 28 04:18:17 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: No app was found with bundle ID com.apple.InstallAssistant.Yosemite to upgrade to 1.6.5
Oct 28 04:18:17 my-MacBook-Pro.local storeagent[264] <Critical>: Purchase batch operation finished with success=0 error=(null)
Oct 28 04:18:17 my-MacBook-Pro.local storeagent[264] <Critical>: PKDistributionController: Found asset ztb343812063996219254.pkg on disk for item 915041082 - Size 1420558336
Oct 28 04:18:17 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: No app was found with bundle ID com.apple.InstallAssistant.Yosemite to upgrade to 1.6.5
Oct 28 04:18:17 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Starting URL operation with url=http://appdownload.itunes.apple.com/apple-assets-us-std-000001/Purple1/v4/f3/35/ b5/f335b550-caa8-cfa8-983c-8618670e1e81/ztb343812063996219254.pkg / bagKey=(null)
Oct 28 04:18:17 my-MacBook-Pro.local storeagent[264] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: http://appdownload.itunes.apple.com/apple-assets-us-std-000001/Purple1/v4/f3/35/ b5/f335b550-caa8-cfa8-983c-8618670e1e81/ztb343812063996219254.pkg
Oct 28 04:18:17 my-MacBook-Pro.local storeagent[264] <Critical>: <HashedDownloadProvider: 0x7f91205a5fb0>: Opening file /var/folders/vv/p6tk_kbn5db6cr7m1rqfpfn00000gn/C/com.apple.appstore/915041082/z tb343812063996219254.pkg returning file descriptor 13 (1420558336 streamed)
Oct 28 04:18:24 my-MacBook-Pro.local storeagent[264] <Critical>: AssetDownloadOperation: Subtracted 1420558336 already-downloaded bytes from required space (now requires 3744204815 bytes)
Oct 28 04:18:24 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.221813% (-1.000000)
Oct 28 04:18:25 my-MacBook-Pro.local storeagent[264] <Critical>: HashedDownloadProvider: Using serial dispatch queue for processing of asset for /var/folders/vv/p6tk_kbn5db6cr7m1rqfpfn00000gn/C/com.apple.appstore/915041082/z tb343812063996219254.pkg
Oct 28 04:18:26 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.221864% (-1.000000)
Oct 28 04:20:25 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.227646% (12887.099279)
Oct 28 04:20:26 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Chose not to retry after error: (null)
Oct 28 04:20:26 my-MacBook-Pro.local storeagent[264] <Critical>: AssetDownloadOperation: Asset download cancelled/failed. Will do retry #1? 0
Oct 28 04:20:26 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.227646% (12887.099279)
Oct 28 04:20:56 --- last message repeated 1 time ---
Oct 28 04:42:22 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: No app was found with bundle ID com.apple.InstallAssistant.Yosemite to upgrade to 1.6.5
Oct 28 04:42:22 my-MacBook-Pro.local storeagent[264] <Critical>: PKDistributionController: Found asset ztb343812063996219254.pkg on disk for item 915041082 - Size 1458241536
Oct 28 04:42:22 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: No app was found with bundle ID com.apple.InstallAssistant.Yosemite to upgrade to 1.6.5
Oct 28 04:42:22 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Starting URL operation with url=http://appdownload.itunes.apple.com/apple-assets-us-std-000001/Purple1/v4/f3/35/ b5/f335b550-caa8-cfa8-983c-8618670e1e81/ztb343812063996219254.pkg / bagKey=(null)
Oct 28 04:42:22 my-MacBook-Pro.local storeagent[264] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: http://appdownload.itunes.apple.com/apple-assets-us-std-000001/Purple1/v4/f3/35/ b5/f335b550-caa8-cfa8-983c-8618670e1e81/ztb343812063996219254.pkg
Oct 28 04:42:22 my-MacBook-Pro.local storeagent[264] <Critical>: <HashedDownloadProvider: 0x7f912042ecd0>: Opening file /var/folders/vv/p6tk_kbn5db6cr7m1rqfpfn00000gn/C/com.apple.appstore/915041082/z tb343812063996219254.pkg returning file descriptor 10 (1458241536 streamed)
Oct 28 04:42:22 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.000000% (0.000000)
Oct 28 04:42:27 my-MacBook-Pro.local storeagent[264] <Critical>: AssetDownloadOperation: Subtracted 1458241536 already-downloaded bytes from required space (now requires 3706521615 bytes)
Oct 28 04:42:27 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.227697% (-1.000000)
Oct 28 04:42:28 my-MacBook-Pro.local storeagent[264] <Critical>: HashedDownloadProvider: Using serial dispatch queue for processing of asset for /var/folders/vv/p6tk_kbn5db6cr7m1rqfpfn00000gn/C/com.apple.appstore/915041082/z tb343812063996219254.pkg
Oct 28 04:42:29 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.227748% (-1.000000)
Oct 28 04:42:30 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.227799% (27125.726363)
Oct 28 05:07:04 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.337340% (7022.714858)
Oct 28 05:07:05 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMapSpotlightSource: _updateMapWithDictionary:{
kMDQueryUpdateChangedItems = (
"<MDItemRef 0x7f91206133b0 [path = '/Applications/Xcode.app']>"
} useQuery:0
Oct 28 05:07:06 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.337442% (7019.235736)
Oct 28 05:07:20 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.338476% (7113.550810)
Oct 28 05:07:21 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMapSpotlightSource: _updateMapWithDictionary:{
kMDQueryUpdateChangedItems = (
"<MDItemRef 0x7f91206133b0 [path = '/Applications/Xcode.app']>"
} useQuery:0
Oct 28 05:07:23 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.338680% (7108.406271)
Oct 28 06:18:45 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.658225% (2615.451604)
Oct 28 06:18:46 my-MacBook-Pro.local storeagent[264] <Critical>: UpToDateOperation: Not checking eligibility because it's too soon (Last=Tuesday, October 28, 2014 at 2:18:51 AM Western Indonesia Time / Next=Wednesday, October 29, 2014 at 2:18:51 AM Western Indonesia Time)
Oct 28 06:18:46 my-MacBook-Pro.local storeagent[264] <Critical>: UpToDateOperation: Skipping UpToDateEligibilityCheckOperation
Oct 28 06:18:47 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.658327% (2610.037346)
Oct 28 06:51:40 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.806339% (525.575671)
Oct 28 06:51:41 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.806452% (524.000000)
Oct 28 06:51:42 --- last message repeated 1 time ---
Oct 28 06:51:42 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: No app was found with bundle ID com.apple.InstallAssistant.Yosemite to upgrade to 1.6.5
Oct 28 06:51:42 --- last message repeated 1 time ---
Oct 28 06:51:42 my-MacBook-Pro.local storeagent[264] <Critical>: setPrimaryAppPath "(null)" forProductIdentifier "com.apple.InstallAssistant.Yosemite"
Oct 28 06:51:42 my-MacBook-Pro.local storeagent[264] <Critical>: installClient:currentState:package:progress -1:timeRemaining -1
Oct 28 06:51:42 my-MacBook-Pro.local storeagent[264] <Critical>: PKInstallClient started
Oct 28 06:51:42 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.806452% (524.000000)
Oct 28 06:51:42 my-MacBook-Pro.local storeagent[264] <Critical>: installClientDidBegin
Oct 28 06:51:42 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.806452% (524.000000)
Oct 28 06:51:42 my-MacBook-Pro.local storeagent[264] <Critical>: installClient:currentState:package:progress 4.608080038433083:timeRemaining 229.60575
Oct 28 06:51:42 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.812903% (524.000000)
Oct 28 06:51:43 my-MacBook-Pro.local storeagent[264] <Critical>: installClient:currentState:package:progress 99.5:timeRemaining 0.9764900207519531
Oct 28 06:51:43 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.966129% (3.015718)
Oct 28 06:51:43 my-MacBook-Pro.local storeagent[264] <Critical>: installClient:currentState:package:progress 99.5:timeRemaining -1
Oct 28 06:51:43 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.966129% (3.020957)
Oct 28 06:51:43 my-MacBook-Pro.local storeagent[264] <Critical>: installClientDidFinish
Oct 28 06:51:43 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.967742% (3.000000)
Oct 28 06:51:44 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: No app was found with bundle ID com.apple.InstallAssistant.Yosemite to upgrade to 1.6.5
Oct 28 06:51:44 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 0.967742% (3.000000)
Oct 28 06:51:44 my-MacBook-Pro.local storeagent[264] <Critical>: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=songDownloadDone
Oct 28 06:51:44 my-MacBook-Pro.local storeagent[264] <Critical>: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p54-buy.itunes.apple.com/WebObjects/MZFastFinance.woa/wa/songDownloadDon e?Pod=54
Oct 28 06:51:45 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMap: No app was found with bundle ID com.apple.InstallAssistant.Yosemite to upgrade to 1.6.5
Oct 28 06:51:46 --- last message repeated 1 time ---
Oct 28 06:51:46 my-MacBook-Pro.local storeagent[264] <Critical>: sending status (OS X Yosemite): 1.000000% (0.000000)
Oct 28 06:51:47 my-MacBook-Pro.local storeagent[264] <Critical>: SoftwareMapLaunchPadSource: Import of LaunchPad app list after change took 0.3005 seconds
Oct 28 06:51:47 my-MacBook-Pro.local com.apple.WebKit.WebContent[376] <Critical>: Firing 'installstatuschanged' event for app com.apple.InstallAssistant.Yosemite (915041082) due to state 0 (app.installed = YES)
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My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
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Rob -
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Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
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i am trying to install msnbc app from the app store and keep getting an error message. The app will not install. What can i do?
This is asked and answered many times each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again. -
After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?
Change here:
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I have been trying to update via App Store and every time only with apple software it starts to download and it will says it's calculating time remaining then an error message pops up saying " An error has occurred the request timed out. (102)" I have tried everything , I've been told its my ISP but I have tried using differenet internet to attempt the updates. Like I said all other software updates fine its just apple software
http://www.apple.com/support/mac/app-store/contact.html?form=account
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I just downloaded Mountain Lion and everything is working great. But i keep getting an error in the app store and i can't download 'Pages' or any other apps. I keep getting an "error" and it says credit card processing is temporarily unavailable......help
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Move the Cache.db file to the Trash.
Launch the App Store. See if that made a difference... -
Hi:all
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I bought mountain lion en app stores and start download, but stops and mentioned is incomplete. and when start installation mentioned error because download is incomplete and send me to download again but the button is in "downloaded" what can i do?
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Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password, the problem happens also with iMessage . Please help
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
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Thanks for listening,
Melissa -
My safari and my app store don't open in yosemite. Can you help me?
my safari and my app store don't open in yosemite. Can you help me?...
You probably ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below. If you use any iWork applications, you may need to delete them and redownload them from the App Store.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later. -
I was downloading a app from the app store and it downloaded about 85% then gave an error message download failed but when I reopen the app store to the purchases the resume button show but when i click it the same error comes up failed to download
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
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If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
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puchased mountain lion from app store and tried downloading via store 4 times, always rcvg an alert stating "error downloading"
Is there any other mean to get the mountain lion.
I ve a 512kbps connection.I believe you have correctly identified your 512kbps connection as the source of the problem.
The Mountain Lion download is more than 4 gigabytes. You should try hard to find a much better, faster, more robust connection. -
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Problems sending email using javax.mail.*
I need to send an email from an application I am working on. I am using the features of the javax.mail package to do so. In looking at the code I am unsure why this is not working. This is my first time using this package so it might be something sil
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Itouch is not not connecting to WiFi after 3.1.2 download
Earlier today I was on the app store on my Itouch and I saw there was an update. I got the 3.1.2 update for my 1st generation Itouch. Right after it was finished updating I could no longer get on the app store or any other app that uses the wifi. I h
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Yesterday there was an upgrade of chrome. After the upgrade, the flash plugin doesn't work. I've try to install fireofox and with ff8 i have no problem with flash plugin. I have to wait for an other upgrade to solve the question or can i do somethin
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Not able to connect to an external API URL from Siebel Server
Hi All, We are facing a very basic problem of failing in connecting to an external API URL call from siebel server. We are able to access the same URL from Internet explorer on the server. what can be the issue. kindly help? Regards, Nishith