App Store appears in a program to do UPDATE, but I never installed this program.
App Store appears in a program to do UPDATE, but I never installed this program.
I was wondering if there is a way to remove this program from my webpage Update Available.
Program's name: Nyan Cat: Lost In Space.
First of all, Thank You Carolyn.
I did that, but when I come to App Store > Update
It still there.
When I tryed to UPDATE come some other account.
How can I delete this programer from that list?
Thank's
Similar Messages
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App store keeps telling me I have an update but I don't.
The app store on my iPad had an update for an app the other day but rather than updating I chose to delete the app as it was of no use. However the app store keeps telling me I have an update but when I open the app store none are listed.
Anyone experienced this?
Also the iPad keeps telling me my mail settings are incorrect and that I should check them yet I can still send and receive my mail.
Anyone experienced this?A couple of thoughts.
Once you purchase an app, you will continue to get the update notification even if you delet the app. the notification is based on your purchase history and I don't think there is anything you can do to stop the update notices.
As for the email alert - no clue - but this is what I would do. Restart your iPad. Hold down on the sleep button until the red slider appears and then slide to shut down. To start up again, hold down on the sleep button until the Apple logo appears on the screen. Maybe the email alert will go away. -
I downloaded Pandora a while back. My 12 year old nieces were playing with my iPad and now the Pandora icon is not on my screen. The app store shows that it needs to be updated, but I can't do it. What can it do to recover my Pandora program?
Thanks for your reply. Unfortunately, my query is not so much about the sale of the company and the dream. I agree with you on that point. Good for them. My frustration is that this old app has now caused a glitch in my Apple App Store icon. I have a red badge with one update and it is referring to the old app that has been sold that needs to be updated. When I try to update the app it says no longer available for purchase. So I have since deleted that app in hopes that it would resolve the red badge issue. It has not. Somehow, that old app and the new app with the same name but by a different company has caused the glitch. I have reset all settings on my iPad, I have rebooted, I have deleted the app and still the red badge with the one update for the old app is there. Hmmm. . . I guess I need to take this into the Genius bar or wait for ios 7 in hopes that it will fix the glitch. Thanks again for your help.
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I Can't access upgrades that the app stores keeps notifying me about. The update screen is just blank.
Folks can wait it out or I understand if you go to purchased and your list of apps you will see a little update banner on the ones that need to be updated. YOu can then download them manually.
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Why does app store appear as a questionmark??
Why does app store appear as a questionbar?
I am having the same problem, but my computer does not have the original application in the applications folder. I have updated my software and have restarted several times, but to no avail.
Any other thoughts? -
Help!
Tee wrote:
I had to do ALL of the above in sequence, but before rebooting, I turned WiFi OFF.
When I rebooted, I turned WiFi ON. I made sure that Location Services was ON for the Apple Store ( the one with the shopping cart).
Then I went into the App Store.
I did that about 3 times then voilà! The App Store appeared again.
To summarize:
- Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead.
- Try App Store. If it doesn't work, continue with below.
- Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off
- Close all apps in the Task Bar.
- Turn WiFi OFF.
- Reboot.
- Turn WiFi ON.
- Make sure Location Services is ON for the Apple Store.
- Turn Date and Time to Set Automatically ON.
- Try App Store.
Repeat the above if necessary. Thanks Demo, Ocean20 and Diavonex.
It worked!
Could we end this topic? -
I was downloading a app from the app store and it downloaded about 85% then gave an error message download failed but when I reopen the app store to the purchases the resume button show but when i click it the same error comes up failed to download
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
Hi, I have a macbook air os x 10.9.5 and I have problems with the app store. It doesn't open anyway. so, how can I install it again or update. I have problems with preview too, the same, doesn't open the application
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
My apps store will not go online with verizon network, but on wifi it works. I am on an iphone 4, verizon. I tried to do a complete, backup and restore on the phone 1 day before i noticed this problem, The backup finished but the RESTORE would fail I had an error, could not access Apple server ( some server name I cant remember).
I have plenty of space available on the iphone,
8gb free,
ios version- 6.1.3 ( 10B329)
carrier - Verizon 14.0
Modem Firmware - 3.0.04
Can someone help.
I tried doing my backup restore on the same computer as I once did a year ago. and THis time I cant do the restore on the iphone.
computer osx is 10.5.8
itunes version 10.
I do not wish to go to ios 7 at this time.Settings > General > Reset > Reset Network Settings.
Basic troubleshooting is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue continues, contact the carrier to troubleshoot the network connectivity issues. -
How can I get my App Store sign in to match my newly updated Apple ID?
How can I get my App Store sign in to match my newly updated Apple ID?
The old ID is already grayed in the box for my ID and it does not allow me to type in my new ID.I appreciate your effort and realize I did not provide a lot of background.
My issue began when I unintentionally managed to add an additional .com onto my new apple ID and the system then incorrectly verified this "none existent" address. Following days of effort and emails to Apple support I finally ended up getting set up with my new ID on iTunes.
The next problem was my App store login continued to have the "old" ID grayed into the signin and since I had changed it to a new ID, I could not login at the App Store.
I spent about 20 minutes on the phone with a total of 3 Apple reps without a resolution to me problem.
The last Apple rep, Chad wanted to be able to take a screen shot of what I was telling him, which made no sense to me but I was willing to do what ever was required to solve the problem. Unfortunately, Chad hung up or somehow disconnected before I received the email required for allowing a screenshot. After calling back and adding another 5+ minutes invested, I decided to attempt to change back to my old ID.
Once I had changed my ID back to the old one, I could download updates and purchases.
I realize my question was asking a lot but my hope was someone would have some idea as to how to correct the problem Apple Support could not. It seems to me Apple needs to make a correction on their end but it is now into week two of attempting to solve the problem and I am pretty much disenchanted with Apple Support due to the amount of time and effort already invested and lack of progress.
Thanks for your suggestion. I think it was a good one considering the lack of other information.
Message was edited by: lb4318 -
Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy -
my app store is not working, i tired signing in but showing me "An unknown error has occurred" my password is not wrong, please and someone help, because i need to update my macbook air. thank you... how can i make it work?
I cannot sign out. When I go to the iTunes & App Stores in settings, The Apple ID field shows my id but it is faded and I cannot select the field.
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My App Store is connected to another account. I've tried to alter all my settings through iTunes, The App Store on both the phone and my Mac but it is still connected to the original owner's apple ID. Is there something I can do?
Turn off Find My iPhone in iCloud on the iDevice.
Log out of iMessage, Facetime, remove Apple ID from iTunes & App Store.
Use Settings > Reset > Erase All Content and Settings.
Then set it up as a new iPhone with your own Apple ID. -
My app store doesn't download anything i don't know how to fix this problem
my app store doesn't download anything i don't know how to fix this problem
Can't believe it was that easy... I'm so dumb! Thanks for your help, I was getting so aggravated! I owe you... Thanks again!
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I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.
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