App Store dock icon not displaying updates
I keep the App Store icon in my dock but when there is an application update I never see the red badge on the edge of the icon to tell me if I have any updates. I did have this before I upgraded to Lion. If I go the App Store itself, the number does display on the "Updates" icon at the top of the page. What good is even having the dock icon if it doesn't work. That would be like not having Mail display the number of new message in my inbox.
Larry...
MIght be corrupted Dock preferences.
Go to ~/Library/Preferences
~ (Tilde) character represents the Home folder.
Move the com.apple.dock.plist file from the Preferences folder to the Trash.
Restart your Mac. See if that helped.
FYI.. when you post for help, please tell us which Mac OS X you have installed. Thanks!
Similar Messages
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Low Res Safari and App Store Dock Icons
After upgrading Safari to v5.1.4 earlier today I've noticed that the Safari and App Store icons on the dock are pixelated, i.e., low resolution. Has anyone else seen this problem? The Disk Utility icon also shows the same behavior.
Hi Ray ..
Might be corrupted preferences...
Go to ~/Library/Preferences
Move the com.apple.dock.plist file from the Preferences folder to the Trash.
Restart your Mac.
~ (Tilde) character represents the Home folder.
For Lion: To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library
edited by: cs -
When are the App updates on the UK App Store through iTunes going to start shopwing up?
I have 3 devices all showing App Updates. They can be updates through the device. iTunes 11.1.3.8 however says all my Apps are up-to-date, which they are not (and before anybody says anything - i only have 1 email adddress and 1 account and the stupid suggestion of moving a QT dll is never going to fix the App Store not detecting new apps).
It is damned inconvenient and rather labourous updating the same App on 3 devices, not to mention a cmplete waste of precious bandwidth.Hello,
Thanks for your advice. Even though I did not take your advice, I guess it randomly worked! I went into the App Store, and went into a search. Then I went back to updates and it showed up. Even after they were updated, the updates section was working again. Instead of showing a blank screen, now it shows the usual "There are no updates" message.
Just a tip, if you have not updated recently, Angry birds has an update. You might want to search for that. I think apple pushed a silent update to the App Store to fix the issue.
Can someone please confirm that the issue is fixed? Then my question will be solved. -
My app store dock icon has an indicator like Mails' .
There is a 1 in the indicator. What does this mean and how do I dismiss it?
I've tried opening App Store and clicking on the new offerings. This doesn't help
Thanks ~iLife apps that came preinstalled are Mac App Store (MAS) apps and need to be updated through the MAS. They will not update through Software Update. The preinstalled apps need to be accepted into your MAS account for you to be able to update them.
First go to System Preferences/Users & Groups/Password and make sure that your MAS Apple ID is correctly entered in the location in the center of the pane. Then open the MAS and sign into your account. Go to the Purchases pane and the iLife apps are supposed to be listed there with an Accept button. After you have accepted them into your MAS account they should be eligible for any available updates. -
HT204266 App store does not display updates
App store will not display updates, any body know how to fix this.
There are various other threads here that cover the same issue...with that being said
The problem could very well be on Apple's end...maybe a server issue with the App Store. I just checked my iPhone 5 updates under Wi-Fi and get nothing but a white "Updates" screen with the busy cog spinning endlessly. Everything else loads fine...web pages & all other aspects of the iTunes Store. Updates is the only thing that is not working.
Checking the System Status page (http://www.apple.com/support/systemstatus/) show no issues, however it may not have been updated/Apple is not yet aware of the issue. -
After trying to update all in app store the icons are just staying on waiting position and noting happens
I have posted this quite a few times and some of these suggestions have worked for others in the past. See if anything works for you.
1. Tap the "waiting" icon and see if you can pause it. If it does pause, then tap it again and see if it will resume. If that works, repeat the same steps for each "waiting" icon.
2. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
3. Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
4. If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
5. You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again. You can also dete apps in Settings>General>Usage>Storage.
6. You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
7. If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad. -
In my Iphone 5, Nothing on my App Store is working, its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component in my desktop but still it doesn't fix the app store issue. Not sure if its problem with apple servers. Someone help please!
settigns>itunes and app store to make sure you are signed in.. If you are, you will see your account name..... anyhow, click your account name, sign out and sign back in
also go to to settings>general>reset and reset network settings... if that doesnt work settings>general>reset and reset all settings!
one of those shall work. The last step would be to restore your device (apple.com/support) HT1414 -
Hi
I have a problem with your app store, always I want to update a new app, I want to know what Schiffer and novelty app! Most of my applications are in English, and they write what the improvement and renewal are written in English, and I do not speak the language! I try to copy the text, color (gray) is not successful, the variance can it, so we can copy the text and translate?
I thank you for your help, it can help to humanizeYou are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money.. -
Mac App Store problem - I have an update for an app that do not exist in my Mac
Hi, I have an update for an app that I never didn't bought before in my Mac App Store.
Thats happen before more than a year, I tried everything including updating the app (got an error) and format the Mac but the update for this app didn't remove.
the problem is maybe in my Apple account so I need your help, is there any way to remove this update?You may have installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
5. Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
Microsoft Office 2011 no longer opens because "there is a problem" after updating mountain lion when the app store said there was an update available this morning. Reinstalling did not work. What's the problem?
Has your problem been solved by the updates??
Have a similar problem. This MacBook opened all MS Office programs in Dec2012 but no longer does in Feb2013. Went to Microsoft/mac/downloads but none of the three updates would run citing a problem "version of software needed to run this update was not found on this volume".
MacBook: 7.1, Intel Core 2 Duo, 2.4 GHz
Microsoft Office 2011: version 14.2.3
Mountain Lion: 10.8.2 (12C60) -
How can I hide or delete updates from the App Store I am not interested in using?
How can I hide or delete updates from the App Store I am not interested in using?
This works for apps you've acquired, but does not work for built-in features. I am regularly nagged to update Digital Camera RAW Compatibility (currently I'm being nagged about Update 6.03). I've tried the method described above - the steps are available, but they appear to have no effect. I think this is perhaps because RAW compatibility is an element of OSX rather than a separate app. I don't use RAW format with cameras, and have no need for this feature. Even if I did, I have none of the 13 camera models listed in this update.
It is just a nuisance, but if anyone knows how to suppress this I would appreciate instructions.
I would also be curious if anyone can explain why on earth Apple would incorporate RAW camera format compatibility into the core of its operating system. It shakes my confidence in their operating system design. -
App store says I have two updates but noting displays
App store says I have two updates but noting displays? any one have any ideals, by the way this is happing on both of my ipad mini's.
Well, try this instead:
From Demo:
If you are getting the blank app update screen, many people are having this problem over the last couple of days.
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.
I'm sure things will get straightened out with Apple's servers. Just learn to be patient. -
Why can I not have the MAC app store application with my software update?
Why can I not have the MAC app store application with my software update?
You need to be running v10.6 Snow Leopard.
http://www.apple.com/mac/app-store/
You can upgrade to Snow Leopard for $29.00 if your Mac meets the minimum requirements.
http://www.apple.com/macosx/specs.html
http://store.apple.com/us/product/MC573Z/A?mco=MTY3ODQ5OTY -
Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.
The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support.
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