App Store doesn't recognise that I have apps installed already

At first App Store managed to recognise a bunch of apps which I already have installed and registered on my iMac. But sometimes I come across apps it hasn't recognised, and then after I open the apps and update them (outside AppStore) AppStore then manages to recognise that I have these apps installed (However, I usually have to relaunch AppStore for this to happen).
But now I have come across some apps which I own and have registered, but AppStore doesn't recognise them, and when I inspect them, I do have the latest version or I do update to the latest version, but AppStore still doesn't recognise them!
Examples are Bento, ScreenFlow, and others. I want to be able to update using AppStore, but I can't, and yet these apps are in the store and are the same versions I have.

The Mac OS X 10.6.7 Update Combo does not "have fixes that were not included in the original v10.6.7" update Delta. The Delta and the Combo were released together. Software Update has the ability to provide the Delta or the Combo based on the detected installed version of Mac OS X Snow Leopard 10.6. The Update Combo has the ability to bring any installed version of Mac OS X 10.6 to 10.6.7, whereas the Update Delta is limited to bringing an installation of 10.6.6 to 10.6.7. As such the Update Combos are a general troubleshooting step that have been known to possibly "fill in the gaps" of someone's current installation.
Señor Kappy, that Mac Update link does not have the MAS as a stand alone download. If you click Download it takes you to this Apple website; http://www.apple.com/mac/app-store/ On this site Apple explains that to get the MAS you need Mac OS X Snow Leopard and encourages someone to buy and update their OS. Or instructs them to run Software Update to update their current installed version of Snow Leopard to 10.6.7 when the MAS will be installed as part of the update.
Dah•veed

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