App Store doesn't recognize my purchased Final Cut Pro app
In February, my logic board was replaced, and the App Store sees my laptop as a new computer, so it's no longer recognizing some (but not all) of my purchased apps. I purchased Final Cut Pro via the App Store in December. The installed version runs fine, but the App Store won't update it to the latest version (10.2). The "Buy" button in the App Store says "Install," but when I get an error message that reads "Final Cut is already installed on this computer. Choose Software Update from the Apple menu to check for available updates." But there isn't a Software Update command in the Apple Menu anymore -- just a link back to the App Store, which won't help me! How do I get the App Store to let me install the new version?
Should I delete any/all copies of the app and then download a fresh copy from the App Store?
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App store doesn't recognize already purchased apps
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In the past, after logging in it would say "Install" on the price button. Now it says the price (eg. $19.99) and then says, "Buy App" if I click it.
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Try using Mountain Lion Recovery to reinstall OS X.
That will also reinstall the App Store for you.
If you have anti virus software installed, disable that before downloading apps from the App Store.
And try turning off the Firewall in System Preferences > Security & Privacy > Firewall
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase. -
There is a fault with the app store, and I can't download Final Cut Pro X.
I'm having trouble downloading FCPX from the app store, which I need for a project asap! The apple support and express areas don't seem to be functioning properly. Any ideas? Many thanks
What happens when you try?
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If it's in the purchased page and doesn't download, you should contact Apple.
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Thanks,
DavidI have iLife 11 that I purchased on disk that is installed, but the App store doesn't recognize any of the iLife apps as being installed.
Everytime I run GarageBand it states there is a new version, but then Software Update says everything is up to date once it is run.
I have GarageBand 6.0 (427.17) at the moment, and the newest right now is 6.0.5
I haven't been able to update it.
Any thoughts on this issue? -
I purchased Final cut pro X from app store, but when I try to upgrade the software I get a message saying that it was not purchased thru app store. Can anybody help me please?
Hi Pablo..
Make sure you are using the same Apple ID and password you used to originally purchase Final Cut X.
If you are running Lion v10.7 as your profile suggests, installing the OS X Lion Update 10.7.3 (Client Combo) will reinstall the App Store for you which may help.
Restart your Mac after the combo is installed and try to update the software. -
App store doesn't recognise my purchases
Purchased Final cut Pro Through app store but now store does not recognise my purchase and will not update the software. There is no direct link to App store to resolve this issue.
When you post for help, please tell us which Mac OS X you have installed. Makes it easier to assist you.
If you are running v10.6 Snow Leopard, install the Mac OS X 10.6.8 Update Combo
If you are running v10.7 Lion, install the OS X Lion Update 10.7.3 (Client Combo)
Restart your Mac after installing the appropriate combo update.
There is no direct link to App store to resolve this issue.
With the App Store open click Help from the menu bar.
Apple - Support - Mac App Store - Get Started
Mac App Store: Update applications -
When trying to purchase Final Cut Pro X from the App store receive following error msg - There was an error in the App Store. Please try again later. (100) - Am running Quad Core Xeon w/ 32GB Ram, ATI Radeon 5870
Try again later . . . . in an hour or so, not immediately.
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I purchased Final Cut Pro X App on the Apple App Store and was wondering how I also get it downloaded on my ipad#2AS WELL….. I paid for FCPX and want it on both my Macbook Pro, and my iPad2, can i do this, if so how?
There's no way FCP X will run on an iPad - sorry.
Look at the system requirements:
http://www.apple.com/finalcutpro/specs/
Andy -
Cannot purchase Final Cut Pro X. Get an error message from the App Store with (100).
Then I get "Please contact iTunes support to Complete this transaction. Tlelphone support not suiccessful.
Any thoughts?Have you tried contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
iTunes support doesn't have phone support. -
any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help
Hi,
Install the v10.6.6 combo update available here. It's ok to do this even though you are already running v10.6.6. The combo includes fixes that were not included in the original update.
http://support.apple.com/kb/DL1349
Restart your Mac and try the MAS again.
You can download apps directly from the MAS once you have it running.
Considering the TM backup took so long, make sure there's enough space on your Mac startup disk.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 15% free disk space.*
Carolyn -
I keep getting an error message that reads "to update application sign into the account you used to purchase it"
I am trying to download Final Cut Pro X 10.0.9
I am signed in with the account that I purchased Final cut Pro X
I don't have another account I'm not sure what's going onWelcome to Apple Support Communities
Open the Mac App Store and go to Purchases. Do you see Final Cut Pro X listed?
If so, open a Finder window, choose Applications in the sidebar and delete Final Cut Pro X. Then, go to the Mac App Store and download Final Cut Pro X for free.
If you don't see it in Purchases, see if it's hidden, and if so, unhide it > http://support.apple.com/kb/HT4928 If it doesn't work, contact with the Mac App Store support > http://www.apple.com/support/mac/app-store/contact -
I want purchase Final Cut Pro come out can't installed on Macintosh HD
Hi,
I need your help I want to purchase Final Cut Pro for my iMac 21" OSX 10.9.5, 31 GHz i7,16 GB and NVIDIA GT 750M 1024 MB when I try to install come out Final Cut can't be installed on Macintosh HD because OS X version 10.10.2 or later is required.
1.Is mean I have to upgrade to OS X Yosemite?
2.I done do partition? but I know how much size just half and half total 1 TB so 50% and 50%
3.I have Final Cut Pro Trial,i have to deleted or ..,
please any suggestion?.Thank you.
regard
Made TarunaHi Russ H,
Thank You for time to reply my previous question.
so You mean I have download and installed OS X Yosemite first on my iMac to run a dual boot system.
I did make partition,I follow tutorial:larryjordan.com/articles/create-a-dual-boot-mac-os-x-system when I try purchase and install from App store come out massage:''Final Cut can't be installed on Macintosh HD because OS X version 10.10.2 or later is required.''so Should I do..?,Thank you.
Thank you for answer,question no 3.
note: I make back up file already for on external G-Drive. -
Ii just purchased Final Cut Pro X i accidentally pressed paused when it was downloading and now I can't find it, i just purchased Final Cut Pro X i accidentally pressed paused when it was downloading and now I can't find it
You should see it in your Purchases page of the App Store.
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