App store fails to launch

Since I upgraded to Mavericks I can't launch the app store.  It comes up with a blank page and freezes, force quitting does not help.  I can't find a place to download a new version.  Any thoughts?

Don't know why but on the 3rd restart it fixed it self.

Similar Messages

  • HT1338 App store fails to launch

    I've just tried to update my software to the latest version, although I am running OSX 10.8.1 and can't now update software as when I try the App Store fails to launch, is there any "fix" for this?

    Don't know why but on the 3rd restart it fixed it self.

  • Failed Windows Store App certification - error 10.3.1 Unfortunately when we reviewed your app, it failed to launch every time. - No clue

    I am trying to submit a Windows Store App (x64 for Windows 8.1 only), but it fails the certification procedure,  and I have no idea about what I am doing wrong.
    - The app passes successfully the local Windows App Certification Kit 3.4.
    - I have tried the app with the network cable out, and it works as expected.
    - I have used the same credentials to generate the appupload package and to submit it.
    - The app starts up and works as expected with a Surface Pro 3, a PC with development tools like Visual Studio; and another PC without anything extra installed.
    - The feedback provided by the certification testers is the following sentence: "10.3.1 App is testable: Unfortunately when we reviewed your app, it failed to launch every time."
    - Their attachment is a screenshot showing a fullscreen, flat color, rectangle.
    - There is no crash report of any kind.
    - The e-mail interaction with the certification guys seems to be quite a nonsensical conversation.
    ¿Any ideas that can help me to solve this problem?
    Thank you very much for any hint you can provide.

    I am trying to submit a Windows Store App (x64 for Windows 8.1 only), but it fails the certification procedure,  and I have no idea about what I am doing wrong.
    - The app passes successfully the local Windows App Certification Kit 3.4.
    - I have tried the app with the network cable out, and it works as expected.
    - I have used the same credentials to generate the appupload package and to submit it.
    - The app starts up and works as expected with a Surface Pro 3, a PC with development tools like Visual Studio; and another PC without anything extra installed.
    - The feedback provided by the certification testers is the following sentence: "10.3.1 App is testable: Unfortunately when we reviewed your app, it failed to launch every time."
    - Their attachment is a screenshot showing a fullscreen, flat color, rectangle.
    - There is no crash report of any kind.
    - The e-mail interaction with the certification guys seems to be quite a nonsensical conversation.
    ¿Any ideas that can help me to solve this problem?
    Thank you very much for any hint you can provide.

  • Safari and app store fail to work after installing Maverick, what can I do?

    Safari and app store fail to work after installing Maverick, what can I do?

    Disk Utility (Applications - Utilities - Disk Utility) Repair Disk Permissions 2x. Then restart in Safe Mode and try both apps. Restart normally and post results.

  • App Store crashing on launch after Mavericks update

    Hi all. I upgraded to Mavericks about a week ago and haven't really been using my macbook pro since (its a late 2008 or 9 model, I don't remember). Anyways I have to use it now while my PC is being fixed and the app store crashes upon launching with what appears to be a similar crash log each time. I will attach the log in here somewhere. If there is a way to re-install the app store manually I might be able to fix it, otherwise I'm hoping you apple guys and gals can help me out. The app store is crucial as I'm sure you're all aware. Thanks in advanced.
    Crash Log (taken a week back when it didn't work then either):
    http://www.mediafire.com/download/62eal842zm4i3s3/App+Store+Crash+Log.rtf

    Edit* Found a post in this thread stating to reinstall OS. https://discussions.apple.com/message/23498644#23498644
    Did the trick, many thanks to that user.

  • Down loaded yosemite now app store will not launch

    app store will not launch after I downloaded os x yosemite

    app store will not launch after I downloaded os x yosemite
    And, did you install Yosemite after you downloaded it.
    Read this: https://discussions.apple.com/docs/DOC-5951

  • I can't seem to download this? my App store won't launch?

    i can't seem to download this....my app store won't launch?

    Go to App Store and download. If it doesn't help, press Shift key when your Mac starts up, go to App Store > Purchases and download Mountain Lion

  • Connection to App store fails

    I've working internetn connection, yet connection to app store fails. Sign in also fails with connection failed message.

    i used to have the same problem but now it freezes on a "connecting to itunes" page
    i havent been able to update anything for a week now

  • Mac App Store Fails to Start

    I am running OS X Version 10.6.7 but I had never opened the Mac App Store. Tried to do that today and get a message saying that the App Store quit unexpectedly. I have looked through the posts about deleting the Library files (they don't exist on my system). I don't want to run the 10.6.6 install since I'm already at 10.6.7. Is there no way to just reinstall the App Store App? This is the info I'm getting on the fail.
    Thanks for any help
    Process:         App Store [429]
    Path:            /Applications/App Store.app/Contents/MacOS/App Store
    Identifier:      com.apple.appstore
    Version:         1.0.1 (63)
    Build Info:      Firenze-630000~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [171]
    Date/Time:       2011-05-12 17:29:11.305 -0400
    OS Version:      Mac OS X 10.6.7 (10J869)
    Report Version:  6
    Interval Since Last Report:          621 sec
    Crashes Since Last Report:           6
    Per-App Interval Since Last Report:  3 sec
    Per-App Crashes Since Last Report:   6
    Anonymous UUID:                      9A1D5923-09F6-4E34-AE9E-6981EE795B20
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Application Specific Information:
    abort() called
    *** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x100386600 Size={0, 0} Reps=(
    )>, because it is size zero.'
    *** Call stack at first throw:
              0   CoreFoundation                      0x00007fff800cd7b4 __exceptionPreprocess + 180
              1   libobjc.A.dylib                     0x00007fff826060f3 objc_exception_throw + 45
              2   CoreFoundation                      0x00007fff800cd5d7 +[NSException raise:format:arguments:] + 103
              3   CoreFoundation                      0x00007fff800cd564 +[NSException raise:format:] + 148
              4   AppKit                              0x00007fff83071990 -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
              5   AppKit                              0x00007fff83071847 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
              6   AppKit                              0x00007fff83005ba1 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
              7   AppKit                              0x00007fff830717cd -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
              8   AppKit                              0x00007fff83071697 -[NSImage lockFocusFlipped:] + 142
              9   App Store                           0x000000010001ca15 0x0 + 4295084565
              10  AppKit                              0x00007fff82ffa3c8 -[NSControl drawRect:] + 405
              11  AppKit                              0x00007fff82ff2c49 -[NSView _drawRect:clip:] + 3390
              12  AppKit                              0x00007fff82ff18bc -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
              13  AppKit                              0x00007fff82ff1c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
              14  AppKit                              0x00007fff82ff1c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
              15  AppKit                              0x00007fff83016bea -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
              16  AppKit                              0x00007fff82ff1c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
              17  AppKit                              0x00007fff82ff1c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
              18  AppKit                              0x00007fff82ff1c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
              19  AppKit                              0x00007fff82feff8e -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
              20  AppKit                              0x00007fff82fefab0 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
              21  AppKit                              0x00007fff82fec362 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
              22  AppKit                              0x00007fff82f65b9a -[NSView displayIfNeeded] + 969
              23  AppKit                              0x00007fff82f2dbe3 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
              24  AppKit                              0x00007fff82f2d77a -[NSWindow orderWindow:relativeTo:] + 94
              25  AppKit                              0x00007fff82ef9770 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
              26  AppKit                              0x00007fff82ef788d loadNib + 226
              27  AppKit                              0x00007fff82ef6f9d +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
              28  AppKit                              0x00007fff82ef6bd2 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
              29  AppKit                              0x00007fff82ef4153 NSApplicationMain + 279
              30  App Store                           0x0000000100001a1c 0x0 + 4294973980
              31  ???                                 0x0000000000000002 0x0 + 2
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x00007fff853135d6 __kill + 10
    1   libSystem.B.dylib                       0x00007fff853b3cd6 abort + 83
    2   libstdc++.6.dylib                       0x00007fff881d65d2 __tcf_0 + 0
    3   libobjc.A.dylib                         0x00007fff82609d29 _objc_terminate + 100
    4   libstdc++.6.dylib                       0x00007fff881d4ae1 __cxxabiv1::__terminate(void (*)()) + 11
    5   libstdc++.6.dylib                       0x00007fff881d4b16 __cxxabiv1::__unexpected(void (*)()) + 0
    6   libstdc++.6.dylib                       0x00007fff881d4bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
    7   libobjc.A.dylib                         0x00007fff82606192 object_getIvar + 0
    8   com.apple.CoreFoundation                0x00007fff80125969 -[NSException raise] + 9
    9   com.apple.AppKit                        0x00007fff82fec8a8 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4033
    10  com.apple.AppKit                        0x00007fff82f65b9a -[NSView displayIfNeeded] + 969
    11  com.apple.AppKit                        0x00007fff82f2dbe3 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
    12  com.apple.AppKit                        0x00007fff82f2d77a -[NSWindow orderWindow:relativeTo:] + 94
    13  com.apple.AppKit                        0x00007fff82ef9770 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
    14  com.apple.AppKit                        0x00007fff82ef788d loadNib + 226
    15  com.apple.AppKit                        0x00007fff82ef6f9d +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
    16  com.apple.AppKit                        0x00007fff82ef6bd2 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
    17  com.apple.AppKit                        0x00007fff82ef4153 NSApplicationMain + 279
    18  com.apple.appstore                      0x0000000100001a1c 0x100000000 + 6684
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff852de12a kevent + 10
    1   libSystem.B.dylib                       0x00007fff852dfffd _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00007fff852dfcd4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff852df7fe _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff852df128 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff852defc5 start_wqthread + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00007fff852def4a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff852df35c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff852defc5 start_wqthread + 13
    Thread 3:
    0   libSystem.B.dylib                       0x00007fff852def4a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff852df35c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff852defc5 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00007fff70a3e2d8  rcx: 0x00007fff5fbff2e8  rdx: 0x0000000000000000
      rdi: 0x00000000000001ad  rsi: 0x0000000000000006  rbp: 0x00007fff5fbff300  rsp: 0x00007fff5fbff2e8
       r8: 0x00007fff70a41a40   r9: 0x0000000000000063  r10: 0x00007fff8530f616  r11: 0x0000000000000206
      r12: 0x00007fff80152b09  r13: 0x0000000000000000  r14: 0x0000000100332c90  r15: 0x00007fff70664030
      rip: 0x00007fff853135d6  rfl: 0x0000000000000206  cr2: 0x00007fff70ff1fd0
    Binary Images:
           0x100000000 -        0x100044fff  com.apple.appstore 1.0.1 (63) <0AC57744-4504-88C0-AAF1-C3A10BAAA06E> /Applications/App Store.app/Contents/MacOS/App Store
           0x100065000 -        0x10018bfff  com.apple.CommerceKit 1.0 (60.2) <A0754534-B2DE-605F-0CEE-3036DE52AE7D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
        0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <486E6C61-1197-CC7C-2197-82CE505102D7> /usr/lib/dyld
        0x7fff80003000 -     0x7fff80017fff  libGL.dylib ??? (???) <0FA671EB-6FA0-BA97-C00A-C42247C22B26> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
        0x7fff80018000 -     0x7fff8001bff7  libCoreVMClient.dylib ??? (???) <00C97B96-8D3B-45EB-F503-DB49712DC42D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
        0x7fff8001c000 -     0x7fff80193fe7  com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff80194000 -     0x7fff8089106f  com.apple.CoreGraphics 1.545.0 (???) <F0A5F62D-4C66-5B1F-4F13-322932915901> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
        0x7fff80b3e000 -     0x7fff80b73ff7  com.apple.DiskManagement 3.4 (355) <253A08B7-A1C5-6810-027E-CE483F4BF3F7> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
        0x7fff80b74000 -     0x7fff80baefff  com.apple.bom 10.0 (164) <E5C9AFBD-68C1-197E-72B0-B43295DC87DC> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
        0x7fff80baf000 -     0x7fff80bb4ff7  com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
        0x7fff80bb5000 -     0x7fff80c0dfff  com.apple.PackageKit 1.1.1 (90.2) <F5D8C238-9BDC-69CC-F06B-840CAC085ADC> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
        0x7fff80c0e000 -     0x7fff80c13fff  libGFXShared.dylib ??? (???) <878C429B-44D4-875C-1A35-4FD8C6152695> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
        0x7fff80c14000 -     0x7fff80c29ff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <1AE1FE8F-2204-4410-C94E-0E93B003BEDA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
        0x7fff80c36000 -     0x7fff80cd6fff  com.apple.LaunchServices 362.2 (362.2) <A8EDC37C-1D40-5ED0-49BE-90EF110A6B3A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
        0x7fff80cd7000 -     0x7fff80ce8ff7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <97019C74-161A-3488-41EC-A6CA8738418C> /usr/lib/libz.1.dylib
        0x7fff80cf8000 -     0x7fff80d41ff7  com.apple.securityinterface 4.0.1 (40418) <E2DC796D-84EC-48F5-34A9-DF614573BE74> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff80d42000 -     0x7fff80e04fef  libFontParser.dylib ??? (???) <363E2A8A-CEFE-9A74-E677-C240B27A4FC6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
        0x7fff80e7a000 -     0x7fff80f93fef  libGLProgrammability.dylib ??? (???) <C4BB281B-629D-08ED-2991-3D51671B0B02> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
        0x7fff80f94000 -     0x7fff80fe3fef  libTIFF.dylib ??? (???) <F0F7F0B7-7253-F88F-9E2D-FA3770143758> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
        0x7fff80fe4000 -     0x7fff80fe9fff  libGIF.dylib ??? (???) <1B9DCB7F-CD1D-B23F-8AC6-5292B94A4D0E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
        0x7fff80fea000 -     0x7fff81039ff7  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
        0x7fff81141000 -     0x7fff813c4fe7  com.apple.Foundation 6.6.6 (751.53) <476E617B-B59B-53DE-991D-98C1993BCBCE> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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        0x7fff814d5000 -     0x7fff81592fff  com.apple.CoreServices.OSServices 359 (359) <8F509D8D-4C94-9A1C-3A87-5B775D9F6075> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
        0x7fff81593000 -     0x7fff81593ff7  com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
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        0x7fff81b53000 -     0x7fff81b69fff  com.apple.ImageCapture 6.0.2 (6.0.2) <06E4103B-9BE4-7EAD-B532-89FC5EB06ED4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
        0x7fff81c32000 -     0x7fff81c34fff  com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
        0x7fff81cb3000 -     0x7fff81fe7fff  com.apple.CoreServices.CarbonCore 861.34 (861.34) <B5680539-CB31-6C6D-C0AD-606D4D46E7F5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
        0x7fff82009000 -     0x7fff8204aff7  com.apple.MediaKit 10.4 (486) <5ABA1213-744C-5C65-CA8E-84BE866DB7B4> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
        0x7fff8204b000 -     0x7fff82073fff  com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
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        0x7fff820fa000 -     0x7fff821bbfef  com.apple.ColorSync 4.6.6 (4.6.6) <EC6C8119-23F6-A96E-47A3-5CD31E462AE3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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        0x7fff88e10000 -     0x7fff88e8eff7  com.apple.CoreText 3.151.8 (???) <5DCD6BD9-63FB-767E-5993-5AEBE890145B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
        0x7fff88fff000 -     0x7fff89032fff  libTrueTypeScaler.dylib ??? (???) <6EFBF3B7-E4D5-E6AE-5A7D-22F37E288737> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
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