App Store Financial Report Schedule
Hi, everyone,
So my app went up for sale on Oct. 13. I'm wondering what the schedule is for receiving the financial report and then payment. Reading the forum, I see that payment does come about three weeks after the financial reports come, but when do the financial reports come? I had expected that I would receive one close to the beginning of this month, but none has come yet. Is a month defined to be "a month from the day your app went on sale," i.e., will I see a financial report closer to Nov. 13? Is it just that I won't receive one for October because my app wasn't for sale the entire month? Just trying to get a sense of when I can expect to receive a report and then payment.
Thanks!
Report for October should be available next week or so. The payment comes up to 45 days after that.
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[2012-01-31T14:33:32.725+02:00] [FinancialReporting0] [ERROR] [] [oracle.EPMFR.core] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0000JKnkMRG9TcCLzE^AyW1F9xyN000000,0:3] [SRC_CLASS: com.hyperion.reporting.util.MessageHelper] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_METHOD: getMessage] [[
java.util.MissingResourceException: Can't find resource for bundle java.util.PropertyResourceBundle, key CONFIG.NAME.PrintInstanceInBookCount
at java.util.ResourceBundle.getObject(ResourceBundle.java:374)
at java.util.ResourceBundle.getObject(ResourceBundle.java:371)
at java.util.ResourceBundle.getString(ResourceBundle.java:334)
at com.hyperion.reporting.util.MessageHelper.getMessage(Unknown Source)
at com.hyperion.reporting.util.MessageHelper.getMessage(Unknown Source)
at com.hyperion.reporting.config.FRConfig$FRProperty.<init>(Unknown Source)
at com.hyperion.reporting.config.FRConfig.initializeProperties(Unknown Source)
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at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.EventsManager.notifyContextCreatedEvent(EventsManager.java:181)
at weblogic.servlet.internal.WebAppServletContext.preloadResources(WebAppServletContext.java:1874)
at weblogic.servlet.internal.WebAppServletContext.start(WebAppServletContext.java:3154)
at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1508)
at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:485)
at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:427)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
at weblogic.application.internal.flow.ScopedModuleDriver.start(ScopedModuleDriver.java:201)
at weblogic.application.internal.flow.ModuleListenerInvoker.start(ModuleListenerInvoker.java:249)
at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:427)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
at weblogic.application.internal.flow.StartModulesFlow.activate(StartModulesFlow.java:28)
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at weblogic.application.internal.EarDeployment.activate(EarDeployment.java:58)
at weblogic.application.internal.DeploymentStateChecker.activate(DeploymentStateChecker.java:161)
at weblogic.deploy.internal.targetserver.AppContainerInvoker.activate(AppContainerInvoker.java:79)
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at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:246)
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[2012-01-31T14:33:32.744+02:00] [FinancialReporting0] [ERROR] [] [oracle.EPMFR.core] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0000JKnkMRG9TcCLzE^AyW1F9xyN000000,0:3] [SRC_CLASS: com.hyperion.reporting.util.MessageHelper] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_METHOD: getMessage] [[
java.util.MissingResourceException: Can't find resource for bundle java.util.PropertyResourceBundle, key CONFIG.DESC.PrintInstanceInBookCount
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at com.hyperion.reporting.util.MessageHelper.getMessage(Unknown Source)
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at com.hyperion.reporting.config.FRConfig$FRProperty.<init>(Unknown Source)
at com.hyperion.reporting.config.FRConfig.initializeProperties(Unknown Source)
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at com.hyperion.reporting.config.FRConfig.getFRConfig(Unknown Source)
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at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:427)
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at weblogic.application.internal.flow.ModuleListenerInvoker.start(ModuleListenerInvoker.java:249)
at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:427)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
at weblogic.application.internal.flow.StartModulesFlow.activate(StartModulesFlow.java:28)
at weblogic.application.internal.BaseDeployment$2.next(BaseDeployment.java:637)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.BaseDeployment.activate(BaseDeployment.java:205)
at weblogic.application.internal.EarDeployment.activate(EarDeployment.java:58)
at weblogic.application.internal.DeploymentStateChecker.activate(DeploymentStateChecker.java:161)
at weblogic.deploy.internal.targetserver.AppContainerInvoker.activate(AppContainerInvoker.java:79)
at weblogic.deploy.internal.targetserver.BasicDeployment.activate(BasicDeployment.java:184)
at weblogic.deploy.internal.targetserver.BasicDeployment.activateFromServerLifecycle(BasicDeployment.java:361)
at weblogic.management.deploy.internal.DeploymentAdapter$1.doActivate(DeploymentAdapter.java:52)
at weblogic.management.deploy.internal.DeploymentAdapter.activate(DeploymentAdapter.java:200)
at weblogic.management.deploy.internal.AppTransition$2.transitionApp(AppTransition.java:31)
at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:261)
at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:246)
at weblogic.management.deploy.internal.ConfiguredDeployments.activate(ConfiguredDeployments.java:170)
at weblogic.management.deploy.internal.ConfiguredDeployments.deploy(ConfiguredDeployments.java:124)
at weblogic.management.deploy.internal.DeploymentServerService.resume(DeploymentServerService.java:181)
at weblogic.management.deploy.internal.DeploymentServerService.start(DeploymentServerService.java:97)
at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:176)
[2012-01-31T14:33:33.679+02:00] [FinancialReporting0] [NOTIFICATION] [] [oracle.EPMFR.core] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0000JKnkMRG9TcCLzE^AyW1F9xyN000000,0:3] [SRC_CLASS: com.hyperion.reporting.preferenes.PrefsServlet] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_METHOD: init] Preferences servlet initialized
[2012-01-31T14:33:36.313+02:00] [FinancialReporting0] [NOTIFICATION] [00043] [oracle.EPMFR.core] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0000JKnkMRG9TcCLzE^AyW1F9xyN000000,0:3] [SRC_CLASS: com.hyperion.reporting.webviewer.FRServiceReporting] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_METHOD: init] Initializing and starting Financial Reporting Reporting Service
[2012-01-31T14:33:36.329+02:00] [FinancialReporting0] [ERROR] [] [oracle.EPMFR.core] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0000JKnkMRG9TcCLzE^AyW1F9xyN000000,0:3] [SRC_CLASS: com.hyperion.reporting.hsserver.impl.HsServer] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_METHOD: main] [[
java.lang.NoClassDefFoundError: com/hyperion/ap/adm/HssAdm
at com.hyperion.reporting.hsserver.impl.HsServer.getHsServer(Unknown Source)
at com.hyperion.reporting.hsserver.impl.HsServer.main(Unknown Source)
at com.hyperion.reporting.webviewer.FRServiceReporting.init(Unknown Source)
at javax.servlet.GenericServlet.init(GenericServlet.java:241)
at weblogic.servlet.internal.StubSecurityHelper$ServletInitAction.run(StubSecurityHelper.java:283)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.StubSecurityHelper.createServlet(StubSecurityHelper.java:64)
at weblogic.servlet.internal.StubLifecycleHelper.createOneInstance(StubLifecycleHelper.java:58)
at weblogic.servlet.internal.StubLifecycleHelper.<init>(StubLifecycleHelper.java:48)
at weblogic.servlet.internal.ServletStubImpl.prepareServlet(ServletStubImpl.java:539)
at weblogic.servlet.internal.WebAppServletContext.preloadServlet(WebAppServletContext.java:1985)
at weblogic.servlet.internal.WebAppServletContext.loadServletsOnStartup(WebAppServletContext.java:1959)
at weblogic.servlet.internal.WebAppServletContext.preloadResources(WebAppServletContext.java:1878)
at weblogic.servlet.internal.WebAppServletContext.start(WebAppServletContext.java:3153)
at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1508)
at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:482)
at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
at weblogic.application.internal.flow.ScopedModuleDriver.start(ScopedModuleDriver.java:200)
at weblogic.application.internal.flow.ModuleListenerInvoker.start(ModuleListenerInvoker.java:247)
at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
at weblogic.application.internal.flow.StartModulesFlow.activate(StartModulesFlow.java:27)
at weblogic.application.internal.BaseDeployment$2.next(BaseDeployment.java:636)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.BaseDeployment.activate(BaseDeployment.java:205)
at weblogic.application.internal.EarDeployment.activate(EarDeployment.java:58)
at weblogic.application.internal.DeploymentStateChecker.activate(DeploymentStateChecker.java:161)
at weblogic.deploy.internal.targetserver.AppContainerInvoker.activate(AppContainerInvoker.java:79)
at weblogic.deploy.internal.targetserver.BasicDeployment.activate(BasicDeployment.java:184)
at weblogic.deploy.internal.targetserver.BasicDeployment.activateFromServerLifecycle(BasicDeployment.java:361)
at weblogic.management.deploy.internal.DeploymentAdapter$1.doActivate(DeploymentAdapter.java:51)
at weblogic.management.deploy.internal.DeploymentAdapter.activate(DeploymentAdapter.java:200)
at weblogic.management.deploy.internal.AppTransition$2.transitionApp(AppTransition.java:30)
at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:261)
at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:246)
at weblogic.management.deploy.internal.ConfiguredDeployments.activate(ConfiguredDeployments.java:169)
at weblogic.management.deploy.internal.ConfiguredDeployments.deploy(ConfiguredDeployments.java:123)
at weblogic.management.deploy.internal.DeploymentServerService.resume(DeploymentServerService.java:180)
at weblogic.management.deploy.internal.DeploymentServerService.start(DeploymentServerService.java:96)
at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:176)
[2012-01-31T14:33:36.331+02:00] [FinancialReporting0] [NOTIFICATION] [00047] [oracle.EPMFR.core] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0000JKnkMRG9TcCLzE^AyW1F9xyN000000,0:3] [SRC_CLASS: com.hyperion.reporting.webviewer.FRServiceScheduler] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_METHOD: init] Financial Reporting Scheduler Service initialized
[2012-01-31T14:33:36.420+02:00] [FinancialReporting0] [WARNING] [00205] [oracle.EPMFR.core] [tid: Thread-32] [userId: <anonymous>] [ecid: 0000JKnkMRG9TcCLzE^AyW1F9xyN000000,1:32056] [SRC_CLASS: com.hyperion.reporting.scheduler.SchedulerServerLauncher$1] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_METHOD: run] Scheduler not ready to publish itself. Retry in 1 minutes.
[2012-01-31T14:33:36.422+02:00] [FinancialReporting0] [NOTIFICATION] [00035] [oracle.EPMFR.core] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0000JKnkMRG9TcCLzE^AyW1F9xyN000000,0:3] [SRC_CLASS: com.hyperion.reporting.webviewer.FRServiceADM] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_METHOD: init] Initializing Financial Reporting Analytic Data Model Service
[2012-01-31T14:33:36.423+02:00] [FinancialReporting0] [ERROR] [00036] [oracle.EPMFR.core] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0000JKnkMRG9TcCLzE^AyW1F9xyN000000,0:3] [SRC_CLASS: com.hyperion.reporting.webviewer.FRServiceADM] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_METHOD: init] Failure to initialize Financial Reporting Analytic Data Model Service[[
java.lang.NoClassDefFoundError: com/hyperion/ap/adm/HssAdm
at com.hyperion.reporting.webviewer.FRServiceADM.init(Unknown Source)
at javax.servlet.GenericServlet.init(GenericServlet.java:241)
at weblogic.servlet.internal.StubSecurityHelper$ServletInitAction.run(StubSecurityHelper.java:283)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.StubSecurityHelper.createServlet(StubSecurityHelper.java:64)
at weblogic.servlet.internal.StubLifecycleHelper.createOneInstance(StubLifecycleHelper.java:58)
at weblogic.servlet.internal.StubLifecycleHelper.<init>(StubLifecycleHelper.java:48)
at weblogic.servlet.internal.ServletStubImpl.prepareServlet(ServletStubImpl.java:539)
at weblogic.servlet.internal.WebAppServletContext.preloadServlet(WebAppServletContext.java:1985)
at weblogic.servlet.internal.WebAppServletContext.loadServletsOnStartup(WebAppServletContext.java:1959)
at weblogic.servlet.internal.WebAppServletContext.preloadResources(WebAppServletContext.java:1878)
at weblogic.servlet.internal.WebAppServletContext.start(WebAppServletContext.java:3153)
at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1508)
at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:482)
at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
at weblogic.application.internal.flow.ScopedModuleDriver.start(ScopedModuleDriver.java:200)
at weblogic.application.internal.flow.ModuleListenerInvoker.start(ModuleListenerInvoker.java:247)
at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
at weblogic.application.internal.flow.StartModulesFlow.activate(StartModulesFlow.java:27)
at weblogic.application.internal.BaseDeployment$2.next(BaseDeployment.java:636)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.BaseDeployment.activate(BaseDeployment.java:205)
at weblogic.application.internal.EarDeployment.activate(EarDeployment.java:58)
at weblogic.application.internal.DeploymentStateChecker.activate(DeploymentStateChecker.java:161)
at weblogic.deploy.internal.targetserver.AppContainerInvoker.activate(AppContainerInvoker.java:79)
at weblogic.deploy.internal.targetserver.BasicDeployment.activate(BasicDeployment.java:184)
at weblogic.deploy.internal.targetserver.BasicDeployment.activateFromServerLifecycle(BasicDeployment.java:361)
at weblogic.management.deploy.internal.DeploymentAdapter$1.doActivate(DeploymentAdapter.java:51)
at weblogic.management.deploy.internal.DeploymentAdapter.activate(DeploymentAdapter.java:200)
at weblogic.management.deploy.internal.AppTransition$2.transitionApp(AppTransition.java:30)
at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:261)
at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:246)
at weblogic.management.deploy.internal.ConfiguredDeployments.activate(ConfiguredDeployments.java:169)
at weblogic.management.deploy.internal.ConfiguredDeployments.deploy(ConfiguredDeployments.java:123)
at weblogic.management.deploy.internal.DeploymentServerService.resume(DeploymentServerService.java:180)
at weblogic.management.deploy.internal.DeploymentServerService.start(DeploymentServerService.java:96)
at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:176)
Edited by: ankist on Jan 31, 2012 2:47 PM -
App Store remembering old user info.
I inherited a MB at work from another user that had downloaded apps through the App Store. The App Store keeps reporting that there's an update available for Twitter. If I try to update it, it asks for the old user's account info. Mind you that this is logged in as a different user, and the old user's profile has been deleted. The Twitter app doesn't even exist on the computer (I don't know if it was in the other user's profile Applications, or if he deleted it.)
I tried putting in my Apple App Store account information, which allows me to see my purchased apps, but it still prompts for the other user's info when trying to update Twitter. I even tried re-downloading Twitter through my account, but it still prompts for the old user's info when I try to install it.
How can I get App Store to forget about the old user and stop notifiying that Twitter has an update?
(This is on 10.6.8)It actually turned out to be this problem:
https://discussions.apple.com/message/15309809#15309809
Apparently the previous user downloaded an "unofficial" version of FaceTime. I downloaded AppZapper to get rid of it and all is good now. -
Apps do not appear in applications folder, app store shows that they are installed
My system failed and I had my husband restore all the applications. He was installing Garage Band, iMovie ad iPhoto using the App Store. He paused the download of all the applications since the system had to to do a restart. When the system came back up, App Store was reporting that the applications were installed, but when I looked in the applications folder none of the applications were in the folder.
How do I restore these purchases?
ThanksMy husband was able to figure it out.
The problem was that the backup of my old system was connected and the old applications folder was found by the App Store App store. So App Store thought that the application was installed even though the application folder was not on the system drive.
The work around was disconnect the drive. My husband thinks that the the App Store should ignore any application that is not in the system Application folder.
Thanks -
Financial Reporting services distributed.
Hello All,
I see that the five services of Financial Reporting is distributed on different servers.I mean three of the services on one server and rest two services are replicated on 2 different servers.
I want to know what is the need of keeping services on different servers...
Thanks in advance.
PamHi Pam,
There are 5 services for Financial Reporting as shown below and I hope you may see the following three Financial Reporting Services out of 5 on one Server:
If the version is 11.1.1.3 or lower, you would be the services as follows:
1. Hyperion Financial Reporting - Java RMI Registry
2. Hyperion Financial Reporting - Report Server
3. Hyperion Financial Reporting - Scheduler Server
The rest two would be as follows:
4. Hyperion Financial Reporting - Print Server
5. Hyperion Financial Reporting - Web Application.
Please correct me, if I'm wrong. I suggest you to update the Services info that you see on your two server, based on which I can clarify you and describe you the reason behind.
Regards,
Aejaz Shaikh. -
Unable to connect in Financial Reporting Studio
Hi,
I am trying to connect to Essbase from FR with the following database connection properties and am getting errors as follows.
Database connection Name - abcd (some name)
Type - Essbase
server - phani (this is the database server)
User ID - admin (this is the db user name)
password - password (this is the db password)
Application -
database - basic (this is the database name)
1) The first problem is when clicking on the icon next to Application text box, it displays the following error.
"Failed to connect to server"
I have also done the Stop_BIPlus.bat and Start_BIPlus.bat but still i am getting the same error. Can anyone of you kindly help me what should i do.Hi,
If you haven't checked it might be worth checking that all of the necessary services are running, and there are a few! I have also experienced issues if services are not started in the correct order.
For Hyperion Financial Reporting (Studio or Workspace) the following order works for us:
1. BI+ Core Services
2. Workspace
3. Financial Reporting Java RMI
4. Financial Reporting Print Server
5. Financial Reporting Report Server
6. Financial Reporting Scheduler Server
7. Financial Reporting Web Server
We have always tended to manage services from the control panel (Windows OS) so I am afraid that I'm not sure how the above relates to your .bat options.
Hope that this helps
Stuart Game
www.analitica.co.uk -
Mac App Store not recognizing previously installed Apple applications
Mac App Store is not recognizing previously installed Apple applications (Aperture 3; iLife'11; iWorks'09) as already purchased and installed. These were installed either via download from the Apple Store or from install discs. Prior to the 10.6.7 update, at least some of these applications were recognized as already installed by the Mac App Store. This is no longer the case.
However, it now says that the software that came with my Mac Book Air (iLife) and other software must be re-purchased!
No, it doesn't say you must re-purchase them. You can continue to use those apps as they are. There is no requirement for you to re-purchase them. If you wish to have lifetime updates, you can purchase the version on the app store which will give you that. However, you still have the same license to use those bundled apps the same as everyone else.
This is wrong, at least for the Mac Book Air 2010 and forward purchases because of Mr Jobs announcement back in October.
What did he say that makes you think that?
No! Apple must make good on this. Why should Apple give me iLife with an MBA and tell me that I'm getting an App Store and then deny those software to be excluded from being "installed"? This is wrong.
No, you are wrong. You received the standard bundled apps that were bundled with every other Mac. The App store only reports on apps actually purchased from the app store (apparently correctly, now). Your bundled apps were not purchased from the Mac App Store. They were bundled with your Mac.
Apple reps (you guys here)
They are not, at least the ones you wish to talk to.
MUST escalate this issue for computers/software purchased from that October announcement and understanding.
Why? You didn't buy a "Mac App Store" bundle with your Mac. As I explained above, you received applications bundled with your Mac. They still work. You have not been cheated in any way. -
My App Store keeps crashing and giving me a huge error report
Here is the report
Process: App Store [24741]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.2 (63.1)
Build Info: Firenze-630100~1
Code Type: X86-64 (Native)
Parent Process: launchd [22022]
Date/Time: 2013-07-13 22:19:51.950 +1000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Sleep/Wake UUID: 3CFB8202-91FC-420D-97E1-C5EBAF3826B7
Interval Since Last Report: 58278 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 12 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 9FF206D4-FD94-4E99-B16D-7A9CC66694CD
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x1003bf790 Size={0, 0} Reps=(
)>, because it is size zero.'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff89bf0784 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff864b4f03 objc_exception_throw + 45
2 CoreFoundation 0x00007fff89bf05a7 +[NSException raise:format:arguments:] + 103
3 CoreFoundation 0x00007fff89bf0534 +[NSException raise:format:] + 148
4 AppKit 0x00007fff805329cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
5 AppKit 0x00007fff80532883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
6 AppKit 0x00007fff804c6c1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
7 AppKit 0x00007fff80532809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
8 AppKit 0x00007fff805326d3 -[NSImage lockFocusFlipped:] + 142
9 App Store 0x000000010001c840 0x0 + 4295084096
10 AppKit 0x00007fff804bb444 -[NSControl drawRect:] + 405
11 AppKit 0x00007fff804b3cc5 -[NSView _drawRect:clip:] + 3390
12 AppKit 0x00007fff804b2938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
13 AppKit 0x00007fff804b2ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
14 AppKit 0x00007fff804b2ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
15 AppKit 0x00007fff804d7c5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
16 AppKit 0x00007fff804b2ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
17 AppKit 0x00007fff804b2ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
18 AppKit 0x00007fff804b2ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
19 AppKit 0x00007fff804b100a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
20 AppKit 0x00007fff804b0b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
21 AppKit 0x00007fff804ad3de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
22 AppKit 0x00007fff80426c0e -[NSView displayIfNeeded] + 969
23 AppKit 0x00007fff803eec3b -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
24 AppKit 0x00007fff803ee7d2 -[NSWindow orderWindow:relativeTo:] + 94
25 AppKit 0x00007fff803ba974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
26 AppKit 0x00007fff803b8a91 loadNib + 226
27 AppKit 0x00007fff803b81a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
28 AppKit 0x00007fff803b7dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
29 AppKit 0x00007fff803b535b NSApplicationMain + 279
30 App Store 0x00000001000013f4 0x0 + 4294972404
31 ??? 0x0000000000000002 0x0 + 2
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff895750b6 __kill + 10
1 libSystem.B.dylib 0x00007fff896159f6 abort + 83
2 libstdc++.6.dylib 0x00007fff8343d5d2 __tcf_0 + 0
3 libobjc.A.dylib 0x00007fff864b8b39 _objc_terminate + 100
4 libstdc++.6.dylib 0x00007fff8343bae1 __cxxabiv1::__terminate(void (*)()) + 11
5 libstdc++.6.dylib 0x00007fff8343bb16 __cxxabiv1::__unexpected(void (*)()) + 0
6 libstdc++.6.dylib 0x00007fff8343bbfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7 libobjc.A.dylib 0x00007fff864b4fa2 object_getIvar + 0
8 com.apple.CoreFoundation 0x00007fff89c48969 -[NSException raise] + 9
9 com.apple.AppKit 0x00007fff804ad924 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4033
10 com.apple.AppKit 0x00007fff80426c0e -[NSView displayIfNeeded] + 969
11 com.apple.AppKit 0x00007fff803eec3b -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
12 com.apple.AppKit 0x00007fff803ee7d2 -[NSWindow orderWindow:relativeTo:] + 94
13 com.apple.AppKit 0x00007fff803ba974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
14 com.apple.AppKit 0x00007fff803b8a91 loadNib + 226
15 com.apple.AppKit 0x00007fff803b81a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
16 com.apple.AppKit 0x00007fff803b7dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
17 com.apple.AppKit 0x00007fff803b535b NSApplicationMain + 279
18 com.apple.appstore 0x00000001000013f4 0x100000000 + 5108
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8953fc0a kevent + 10
1 libSystem.B.dylib 0x00007fff89541add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff895417b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff895412de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff89540c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff89540aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff89540a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff89540e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff89540aa5 start_wqthread + 13
Thread 3: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff89561a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff89565881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff85cdf3b0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff8194ff81 WebCore::LocalStorageThread::threadEntryPoint() + 177
4 libSystem.B.dylib 0x00007fff8955ffd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8955fe89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff89526d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff895273ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff89b8b902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff89b8ad8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8660a14f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff8658b114 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff8955ffd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8955fe89 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff89540a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff89540e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff89540aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff70ffa2f8 rcx: 0x00007fff5fbff308 rdx: 0x0000000000000000
rdi: 0x00000000000060a5 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff320 rsp: 0x00007fff5fbff308
r8: 0x00007fff70ffda60 r9: 0x0000000000000063 r10: 0x00007fff895710fa r11: 0x0000000000000202
r12: 0x00007fff89c75b09 r13: 0x0000000000000000 r14: 0x000000010061bd50 r15: 0x00007fff700bc190
rip: 0x00007fff895750b6 rfl: 0x0000000000000202 cr2: 0x00007fff70583fd0
Binary Images:
0x100000000 - 0x100044fff com.apple.appstore 1.0.2 (63.1) <9113B2F3-EC62-24EA-C21A-352621712604> /Applications/App Store.app/Contents/MacOS/App Store
0x100065000 - 0x10018eff7 com.apple.CommerceKit 1.0 (60.8) <F3B830C2-00E3-FE72-2D65-FDC943EC65EF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff80003000 - 0x7fff80005fff libRadiance.dylib ??? (???) <BF694EE5-6FDA-553A-CC89-F7135618E9C7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff80006000 - 0x7fff80027fe7 libPng.dylib ??? (???) <D8EC7740-EE32-865A-2F75-C9EDE2135510> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff80028000 - 0x7fff80077ff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff80087000 - 0x7fff8009efff com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff800cf000 - 0x7fff801cffef com.apple.DiskImagesFramework 10.6.8 (289.1) <4F2F2B6C-59D1-0631-71D1-F471BE2CE29A> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8021b000 - 0x7fff80331ff7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <3814FCF9-92B9-A6AB-E76A-F7021894AA3F> /usr/lib/libxml2.2.dylib
0x7fff803b2000 - 0x7fff803b2ff7 com.apple.vecLib 3.6 (vecLib 3.6) <08D3D45D-908B-B86A-00BA-0F978D2702A7> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff803b3000 - 0x7fff80dadff7 com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff80dae000 - 0x7fff80e2dfe7 com.apple.audio.CoreAudio 3.2.6 (3.2.6) <79E256EB-43F1-C7AA-6436-124A4FFB02D0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff80e3a000 - 0x7fff80e7bfff com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff80e7c000 - 0x7fff81219fe7 com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8121a000 - 0x7fff81334fff libGLProgrammability.dylib ??? (???) <D1650AED-02EF-EFB3-100E-064C7F018745> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff81335000 - 0x7fff81366fff libGLImage.dylib ??? (???) <562565E1-AA65-FE96-13FF-437410C886D0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff81367000 - 0x7fff81387fff com.apple.DirectoryService.Framework 3.6 (621.16) <0ED4A74A-F8FB-366D-6588-F13EA397326F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff81388000 - 0x7fff81396ff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
0x7fff81397000 - 0x7fff8139bff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <DB710299-B4D9-3714-66F7-5D2964DE585B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8139c000 - 0x7fff813aefe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
0x7fff813af000 - 0x7fff813afff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <2BB7D669-4B40-6A52-ADBD-DA4DB3BC0B1B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff814f9000 - 0x7fff81541ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <170DE04F-89AB-E295-0880-D69CAFBD7979> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff81542000 - 0x7fff81585ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff816e7000 - 0x7fff816f4fe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <1C35FA50-9C70-48DC-9E8D-2054F7A266B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff816f5000 - 0x7fff816f5ff7 com.apple.Carbon 150 (152) <19B37B7B-1594-AD0A-7F14-FA2F85AD7241> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff81787000 - 0x7fff817beff7 com.apple.DiskManagement 3.6 (358) <D0D9E19C-7F01-CEB6-681D-0B20D3B7E9B4> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff817e3000 - 0x7fff81824fef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff81825000 - 0x7fff818d5fff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x7fff89926000 - 0x7fff8992cff7 com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8993f000 - 0x7fff89940ff7 libScreenReader.dylib ??? (???) <0E570442-073F-D6AD-5014-1FD91C631DCF> /usr/lib/libScreenReader.dylib
0x7fff89941000 - 0x7fff8994eff7 com.apple.AppleFSCompression 24.4 (1.0) <57D6F613-CB5E-75BC-E351-3272D62227F5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff89ab9000 - 0x7fff89b3eff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff89b3f000 - 0x7fff89cb6fe7 com.apple.CoreFoundation 6.6.6 (550.44) <BB4E5158-E47A-39D3-2561-96CB49FA82D4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff89cb7000 - 0x7fff89d00fef libGLU.dylib ??? (???) <B0F4CA55-445F-E901-0FCF-47B3B4BAE6E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff89d01000 - 0x7fff89d12ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
0x7fff89d13000 - 0x7fff8a15afef com.apple.RawCamera.bundle 3.7.1 (570) <5AFA87CA-DC3D-F84E-7EA1-6EABA8807766> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8a15b000 - 0x7fff8a18afff com.apple.framework.Admin 4.7 (4.7) <58294380-377A-3E74-D2B3-0C6D577D3786> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.53f13
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40U9B0, 931.51 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N, 807.2 MB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: Dell USB Keyboard, 0x413c (Dell Inc.), 0x2003, 0x06400000 / 4
USB Device: Optical USB Mouse, 0x046d (Logitech Inc.), 0xc016, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 6
USB Device: Turtle Beach P11 Headset, 0x10f5, 0x0231, 0x04100000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.
Residents of the EU may be entitled to warranty service for up to six years after purchase.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.
You may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.
Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.
If you don't want to pay for the repair, you may (or may not) be able to stop the panics by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.
Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.
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