App Store freezing on iPad Mini

Hi, new to the forum. I bought a 16GB iPad mini at a black Friday sale and since updating it to ios8.1 the App store freezes upon opening. It just shows me a gray screen for a few seconds before loading up. Is this normal/bug/hardware malfunction?

Hi smarino100,
If you are having issues with your iPad becoming unresponsive when launching the App store, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
Force an app to close in iOS
Next, I would try restarting and if needed resetting the iPad -
Restart or reset your iPhone, iPad, or iPod touch
If the issue is still present, you may want to restore the iPad as a new device -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L  

Similar Messages

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