App Store hangs on install attempt

Whenever I click an "install" or "buy" button in the App Store, the App hangs forever and fails to respond to any input, forcing a Force Quit. I've tried repairing permissions, rebooting, zapping the PRAM, and installing the 10.6.6 combo update on top of the existing update.
This problem surfaced as soon as I updated to 10.6.6. I initially rebooted a couple times, left the problem alone, and it went away unexpectedly. Now it seems to be back... only this time, it's apparently personal.
I've also had problems attempting to load Final Cut Studio 2 apps, which hang on startup and fail to launch any windows. I mention it here because I ran across a poster suffering through issues with his pro apps who was also experienced the App Store hanging on purchases. That can be found here: http://discussions.apple.com/message.jspa?messageID=12907935#12907935
I don't know if those two are connected, but I've tried virtually everything (permissions, PRAM, trashing preferences) barring reinstalling the OS back to 10.6.5 to completely remove the App Store. Any help or insight would be appreciated.
Message was edited by: Montag451

I tried a bunch of solutions, including resetting my password, to no avail. Since I was also having trouble with Final Cut Studio apps, I decided to wipe my hard drive, do a clean install of 10.6 and apply the 10.6.6 combo update. App Store now installs items without hanging.
The average person probably won't want to clean-install their whole system. However, I recommend anyone updating from 10.6.5 to use the Combo Update instead of updating via Software Update. It's a pain in the tuckus, but it seems to be consistently safer. You can find the combo update here: http://support.apple.com/kb/DL1349
Update: I've also heard that having your Boot Camp partition mounted can cause a hang. I've had a couple hangs since updating, and I can confirm that unmounting the Boot Camp partition helps alleviate them.
Message was edited by: Montag451

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