App Store hangs when opening after installing Mountain Lion
App Store opens but goes immediately to a spinning wheel. Anyone have any ideas?
Open Finder, press Option key, select Go > Library, open Preferences and delete com.apple.appstore.plist. http://www.reedcorner.net/understanding-upgrade-nightmares/
Similar Messages
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The app store will not load after downloading Mountain Lion.
The app store will not load after downloading Mountain Lion. Anyone else having this problem. It works on the the admins acount on the computer but none others. All of the parnetal controls are off and it doesnt work. All i get from the app store is this.
Yes. I have done everything. restarted, made sure there are no funny blocks or no permissions
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App store won't open after installing OS 10.9.2
I installed OS 10.9.2 and now my app store won't open. When I launch it from the dock, the icon bounces and the light illuminates beneath the icon indicating that it is running however no screen ever pops up. I launched the app store from the applications page and the same thing happened. I tried restarting the computer and holding the shift key upon reboot but this did nothing as well. This is incredibly annoying.
Are you getting the menu bar at the top?
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.
You might need to redo the View settings after an update. -
Programs dont open after installing Mountain Lion
Hi!
After I installed Mountain Lion last week is my iMac(4 cores, late autumn 2009) very slow and several programs dont open anymore.
When I click on them they bounce in the dock and vanish again. I approved in the security tab to open all programs, also not `Mac Store programs`.
The only way to get these programs started again is by unpacking them and than they work for one reboot. After 1 reboot they dont open again.
What can I do with this?
With kind regards,
SilviaLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Click the Clear Display icon in the toolbar. Try the action again. Post any messages that appear in the Console window – the text, please, not a screenshot.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
Safari won't open after installing Mountain Lion
I installed Mountain Lion (OS X version 10.8.5) on my iMac but Safari didn't update, and wouldn't open. I separately downloaded Safari 6.2.2. Safari still wouldn't open. In trying to fix it, I apparently deleted needed files. When I click on the Safari icon, the message box titled "Safari cannot be opened because of a problem" opens, and below are the error message details.
Dyld error message:
Library not loaded:
/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
Referenced from:
/System/Library/StagedFrameworks/Safari/Safari.framework/Safari
Reason: image not found
I am a novice. Can I just download the missing material somehow?
I would appreciate some help with this.
Thank you.If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later. -
App Store - Error 13 - Cannot download/install Mountain Lion
Hello,
I tried to upgrade to Mountain Lion via the App Store on my early 2011 MacBook Pro running Lion OS X. Whenever I try to purchase Mountain Lion I am greeted with an error 13 message. I have followed the various other forums suggesting I delete file ~/Library/Cookies/com.apple.appstore.plist in the App Store cookies however this fails to work.
I have also tried the following:
Per post above, enable debug menu via
defaults write com.apple.appstore ShowDebugMenu -bool true
Sign out
Clear cookies AND reset the app, using debug menu
Select Menu->Store->Check for unfinished downloads
Wait for the downloads to finish and then
restart the app store app.
But it failed to work! :(
Thanks in advance for any help as at the moment I am unable to install Mountain Lion and it's rather annoying!
BL.Hello,
I tried to upgrade to Mountain Lion via the App Store on my early 2011 MacBook Pro running Lion OS X. Whenever I try to purchase Mountain Lion I am greeted with an error 13 message. I have followed the various other forums suggesting I delete file ~/Library/Cookies/com.apple.appstore.plist in the App Store cookies however this fails to work.
I have also tried the following:
Per post above, enable debug menu via
defaults write com.apple.appstore ShowDebugMenu -bool true
Sign out
Clear cookies AND reset the app, using debug menu
Select Menu->Store->Check for unfinished downloads
Wait for the downloads to finish and then
restart the app store app.
But it failed to work! :(
Thanks in advance for any help as at the moment I am unable to install Mountain Lion and it's rather annoying!
BL. -
FCPX 10.0.3 will not open after installing mountain lion
Just installed Mountain Lion. FCPX 10.0.3 was working fine prior to installation. Nothing else changed. Anyone else had this problem? Thanks much.
Here is the crash report:
Process: Final Cut Pro [365]
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier: com.apple.FinalCut
Version: 10.0.3 (192356)
Build Info: ProEditor-192350600~1
Code Type: X86-64 (Native)
Parent Process: launchd [142]
User ID: 501
Date/Time: 2012-08-24 14:09:54.939 -0700
OS Version: Mac OS X 10.8.1 (12B19)
Report Version: 10
Interval Since Last Report: 9071 sec
Crashes Since Last Report: 4
Per-App Crashes Since Last Report: 4
Anonymous UUID: 1E0AC44A-98AE-4D32-AB9D-E3C2291233B6
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Symbol not found: _kFigMemoryPoolOption_AgeOutPeriod
Referenced from: /Applications/Final Cut Pro.app/Contents/MacOS/../Frameworks//MediaToolbox.framework/Versions/A/MediaTo olbox
Expected in: /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
in /Applications/Final Cut Pro.app/Contents/MacOS/../Frameworks//MediaToolbox.framework/Versions/A/MediaTo olbox
Binary Images:
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0x7fff94eb4000 - 0x7fff95210ff7 com.apple.Foundation (6.8 - 945) <0C972F73-0C07-3384-98F2-B176E0289494> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff95211000 - 0x7fff95212fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff95250000 - 0x7fff95250fff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff95251000 - 0x7fff95253fff libCVMSPluginSupport.dylib (8.5) <0ED3B9E3-2F29-30F3-B2D6-3EDBF97F787F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff95254000 - 0x7fff95690fff com.apple.VideoToolbox (1.0 - 926.37) <2C623B6A-42C1-30C3-93A6-0A10880D07D3> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff95691000 - 0x7fff957e1fff com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <8019964B-4FFB-3328-A425-B1A702177A25> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff957e2000 - 0x7fff957e6fff libCoreVMClient.dylib (24.4) <55F71158-ADEE-3863-92E9-4772DCEA8E31> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
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0x7fff959a1000 - 0x7fff959b0ff7 com.apple.opengl (1.8.5 - 1.8.5) <8960E72A-9692-3B32-8452-B2163855AD86> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff95a1a000 - 0x7fff95a21fff com.apple.phonenumbers (1.1 - 47) <E6A01FEF-9C6D-3C18-B378-63F4134756E6> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff95a22000 - 0x7fff95a5cfff com.apple.GSS (3.0 - 2.0) <0BDF8090-5EF4-3759-94DE-8521D74188AA> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff95a5d000 - 0x7fff95b5bff7 com.apple.QuickLookUIFramework (4.0 - 555.0) <BD4FD137-918A-3755-B2B5-4E552D85B460> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
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0x7fff95da6000 - 0x7fff95daafff com.apple.IOSurface (86.0.2 - 86.0.2) <739A481A-DF06-39EB-B784-D03BA1CBD762> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff95f22000 - 0x7fff9633efff FaceCoreLight (2.0.1) <BEDAFBE8-CC12-343D-85D5-29B694DC97F6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
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0x7fff96340000 - 0x7fff96442fff libcrypto.0.9.8.dylib (47) <74F165AD-4572-3B26-B0E2-A97477FE59D0> /usr/lib/libcrypto.0.9.8.dylib
0x7fff96472000 - 0x7fff96475fff libRadiance.dylib (843) <61405840-A8B0-368E-B39A-704B5A04FDA5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff964f9000 - 0x7fff96507fff libcommonCrypto.dylib (60026) <2D6537F5-1B5E-305C-A1CF-D1FA80CA3939> /usr/lib/system/libcommonCrypto.dylib
0x7fff96508000 - 0x7fff96536ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff96537000 - 0x7fff9657ffff com.apple.framework.CoreWiFi (1.0 - 100.10) <0E863B4A-1094-3F8D-BEDE-D99537E9C588> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff96740000 - 0x7fff9678dfff com.apple.CoreMediaIO (301.0 - 4147) <61E348A5-1F9E-3390-9613-3EACE40DBD8C> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff9678e000 - 0x7fff967a3ff7 libdispatch.dylib (228.18) <0B6B6E7F-4D8A-3F3B-A4BF-6CF34638DBBB> /usr/lib/system/libdispatch.dylib
0x7fff967ab000 - 0x7fff967c6ff7 com.apple.frameworks.preferencepanes (15.0 - 15.0) <FF8AB34C-5C19-3C05-AE02-85AA39812686> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff967c7000 - 0x7fff967c7fff libOpenScriptingUtil.dylib (148) <4DB14EC4-422C-3AE8-83BF-354FEC197FD3> /usr/lib/libOpenScriptingUtil.dylib
0x7fff967c8000 - 0x7fff96805fe7 libGLImage.dylib (8.5) <E6FE6970-FE3C-3844-AE9D-4B9B5505601A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff96806000 - 0x7fff968b7fff com.apple.LaunchServices (539 - 539) <04FA5C61-6349-3841-9609-B650B6222800> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff968b8000 - 0x7fff968efff7 libssl.0.9.8.dylib (47) <923945E6-C489-3406-903B-A362410753F8> /usr/lib/libssl.0.9.8.dylib
0x7fff96b46000 - 0x7fff96c5ea27 libobjc.A.dylib (532) <9FA80CDA-97F4-3801-8879-0C1B976BC5CA> /usr/lib/libobjc.A.dylib
0x7fff96ca2000 - 0x7fff96cc4ff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff96cc5000 - 0x7fff96cc5fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff96cc6000 - 0x7fff96ce7fff com.apple.Ubiquity (1.2 - 234.2) <AC544B6F-0879-39A3-90A3-8BC8C29CBAD5> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff96d21000 - 0x7fff96e2cfff libFontParser.dylib (84.5) <617A7D30-C7BC-39FC-A1FE-59367B4A5719> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff96f90000 - 0x7fff96fe6ff7 com.apple.opencl (2.1.17 - 2.1.17) <CA9E8BED-17C9-393B-A53E-8EAA8BF01C47> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff96fe7000 - 0x7fff96ff4fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff96ff5000 - 0x7fff97015fff libPng.dylib (843) <8F83F355-CA33-3D15-8178-54A135BA23BA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff97016000 - 0x7fff9703aff7 libc++abi.dylib (24.2) <340E7C7B-DC93-3AA2-B015-B1C9541EC255> /usr/lib/libc++abi.dylib
0x7fff9703b000 - 0x7fff97071fff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff97072000 - 0x7fff970cffff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <B3198BD6-EA1D-3E5E-ADD4-37D8E6B72678> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff970d0000 - 0x7fff9719cfef libsystem_c.dylib (825.24) <16B6B86C-53EE-36E8-AC2B-4AADC1008098> /usr/lib/system/libsystem_c.dylib
0x7fff973e4000 - 0x7fff973e5fff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff973e6000 - 0x7fff973e8ff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff973e9000 - 0x7fff973f5ff7 com.apple.CrashReporterSupport (10.8.1 - 412) <3CBB620C-BDCF-31B1-B473-4B6380DE03F7> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff973fe000 - 0x7fff975fefff libicucore.A.dylib (491.11.1) <17E8B610-6B16-3F91-B49C-7CAE0D08E9CF> /usr/lib/libicucore.A.dylib
0x7fff975ff000 - 0x7fff97608fff com.apple.CommerceCore (1.0 - 26) <997CD214-BC78-3C61-A1B8-813EA1CB9997> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff97609000 - 0x7fff97633ff7 com.apple.CoreVideo (1.8 - 99.0) <ED17EF3A-2775-3840-BBD1-6513B5B112F2> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff97634000 - 0x7fff9767fff7 com.apple.CoreMedia (1.0 - 926.37) <4C2A8C16-ED81-3127-8E27-3B4024EB9BBE> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff976e5000 - 0x7fff976e8ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff976e9000 - 0x7fff976f6fff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff9770c000 - 0x7fff97775fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff977af000 - 0x7fff97ac6ff7 com.apple.CoreServices.CarbonCore (1037 - 1037) <5127E2AB-AE98-3393-AEF6-CA8C1090F921> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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0x7fff97bed000 - 0x7fff97c30ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff97c8e000 - 0x7fff97c8efff com.apple.AOSMigrate (1.0 - 1) <585B1483-490E-32DD-97DC-B9279E9D3490> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x7fff97cd6000 - 0x7fff97cdafff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff97d14000 - 0x7fff97d84fff com.apple.ISSupport (1.9.8 - 56) <23ED7650-2705-355A-9F11-409A9981AC53> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff97d85000 - 0x7fff97e06fff com.apple.Metadata (10.7.0 - 707.1) <ED39A710-1D87-3207-BB7D-4465B2673C1D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
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0x7fff98140000 - 0x7fff981fdff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff981fe000 - 0x7fff98287ff7 com.apple.iLifeMediaBrowser (2.7.1 - 543) <3FED4C1A-A397-34B3-B63A-918D988298F1> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x7fff98288000 - 0x7fff98294ff7 com.apple.DirectoryService.Framework (10.8 - 151.10) <DA05EF06-8EBD-3759-B5D3-E6FC86C5D850> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff98295000 - 0x7fff98295fff com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff98296000 - 0x7fff98409ff7 com.apple.CFNetwork (596.1 - 596.1) <62830510-738D-3719-AD51-68E816B13BB7> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364B54463531323634485A2D3147344D31
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364B54463531323634485A2D3147344D31
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364B54463531323634485A2D3147344D31
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364B54463531323634485A2D3147344D31
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
PCI Card: pci1b21,612, sppci_ahci, Thunderbolt@10,0,0
Serial ATA Device: WDC WD20EURS-63S48Y0, 2 TB
Serial ATA Device: WDC WD20EURS-63S48Y0, 2 TB
Serial ATA Device: Hitachi HDS723020BLA642, 2 TB
Serial ATA Device: APPLE SSD TS256C, 251 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa130000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfa132000 / 9
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Microsoft(R) Compact Optical Mouse, 0x045e (Microsoft Corporation), 0x00a4, 0xfd140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Update FCP to 10.0.5.
Russ -
My app store is not working after installing mavericks. When I open app store it repeatedly asking me to login with apple ID and to provide User name and Password for proxy authentication in a loop.I am a newbie to mac,Please help me.
Hmmmm... would appear that you need to be actually logged in to enable the additional menu features.
Have you tried deletting the plists for MAS?
This page might help you out...
http://www.macobserver.com/tmo/answers/how_to_identify_and_fix_problems_with_the _mac_app_store
Failing that, I will have to throw this back to the forum to see if anyone else can advise further.
Let me know how you get on?
Thanks. -
Numbers does not open with the main user after installing mountain lion. It works flawlessly when I use the second account on my mac. What got corrupted in the admin-account, something in the user-library? How can I fix it? I´m kinda desperate... (the same happens with the other iWork-Apps!)
Looking forward to hearing from somebody with a littlemore expertise than me, Chrisyou can remove preferences files by navigating to the Preferences folder for your user as follows:
0) Quit ALL iWork apps (Keynote, Pages and Numbers)
1) from the Finder select the menu item "Go > Go To Folder…". This will bring up a dialog:
2) enter the path "~/Library/Preferences" (no double quotes)
3) find the files:
com.apple.iWork.Keynote.plist
com.apple.iWork.Numbers.plist
com.apple.iWork.Pages.plist
and move these to the trash. I would NOT empty until later.
4) restart Numbers -
Mail app quits when opened after installing Mavericks. I reinstalled and still the same. I noticed the mail app icon has not changed to the new icon in Mavericks. Any suggestions?
I also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
DT -
After installing Mountain Lion finder quits when I open desktop folder - why?
After installing Mountain Lion, finder quits when I open desktop folders. Not all folders.. I does it to new ones.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple," This problem happened right after I installed Mountain Lion. I then downloaded Canon's upgraded software and drivers for the MX 870 and the problem was resolved. Now one month later, the problem has returned.
rjliii wrote:
Solved problem with original Canon software. When I downloaded Canon software upgraded for OS X 10.8, I got all by Navigator Ex. Noticed that on Canon's site, the upgraded version is 3.1; my app was 2.1. Upgraded to 3.1 for Nav. Ex, and it works.
You should still use Image Capture IMHO. If it was my gear, that's what I would do. No need to worry about software upgrades. -
After installing Mountain Lion, my iTunes app wont start, why ???
After installing Mountain Lion, my iTunes app wont start, why ??? It bounces in the dock, then "Unexpectedly Quirs"
Let's keep it simple...
1) Make a new user - the steps are in http://support.apple.com/kb/HT1199
2) Log into that user, open iTunes, agree, etc. - it will probably work
3) If it does, it tells us that iTunes (the program) is fine but it's encountering something unexpected
4) Go back to your user, and try to open iTunes while holding option and making a new library - like suggested in http://support.apple.com/kb/HT1589
5) Your iTunes will be empty. This is ok. Your files are not touched by this process.
6) If iTunes doesn't quit when loading an empty library, you could try rebuilding the iTunes Library as Apple documents in http://support.apple.com/kb/HT1451
7) If iTunes does quit, it could be trying to grab something - like photo information to sync to your iPad - and that's where it finds the unexpected data. Maybe try moving the iPod Photo Cache? http://support.apple.com/kb/TS1324 should guide you for how to do that.
If you tell us whether it is library-specific, user-specific, or system-wide (happens in both users), we could maybe give you better advice on what's going on.'
If the new user has the same behavior, maybe remove the SC Info folder - there are not many system-wide files iTunes touches. http://support.apple.com/kb/TS1389 covers how to remove that invisible folder.
iTunes uses /Applications/iTunes.app, /Users/Shared/SC Info, ~/Music/iTunes/ and ~/Library/Preferences/ and a bunch of other files. I don't think focusing on /Applications/iTunes/app or other system-wide files is going to be as effective as knowing whether the issue is system-wide or user-specific.
I hope this helps and feel free to reply if this is all confusing. -
any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help
Hi,
Install the v10.6.6 combo update available here. It's ok to do this even though you are already running v10.6.6. The combo includes fixes that were not included in the original update.
http://support.apple.com/kb/DL1349
Restart your Mac and try the MAS again.
You can download apps directly from the MAS once you have it running.
Considering the TM backup took so long, make sure there's enough space on your Mac startup disk.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 15% free disk space.*
Carolyn -
Why does Google chrome not open or crash after installing mountain lion?
Why does Google chrome not open and/or crash after installing mountain lion?
Thanks.
I have the updated chrome (9.0.597.19).
I have just now tried the recommendation by Zohaib Sharif in teh google gropus link you sent
http://funbird.co.uk/tech-articals/google-chrome-freezing-and-hanging-problems/
Hope this works!
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