App Store hangs when trying to download
Hi,
I bought Mountain Lion from the App Store this morning, I click Download then the App Store just hangs. I left it for an hour with no luck and no change, the spinning wheel will appear at the top. But nothing else will happen.
Thanks for you help,
Hi,
My firewall is turned on, but is set to Allow Incomming Connections from the App Store. Just to be safe I turned the firewall off and tried to download the OS again. But to no success. I also don't have any of those apps installed on my imac.
Thanks again,
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Why am I getting an app store error when trying to download Lion?
Why am I getting an app store error when trying to download Lion? Any ideas?
I would complain really bad and get them to give you a Flash card that they just came out with because they've inconvenienced you so much and you don't have hours to spend at the apple store waiting for the whole thing to load.
The only thing about the flash cards is that it will change your whole motherboard so it won't allow you to install snow leopard or anything less, ever again. (as what the apple specialist told me over the phone).
I would also suggest waiting. It really isn't worth the hastle and you may not benefit from installing it on your old computer... just a thought. -
I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/ -
after downloading lion security update 10.7.3 I lost the app store and when attempting to download anything lion I receive a plug in failure message, what is the fix?
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
App Store crashes when trying to access past purchased apps
Hello,
I just bought an iPhone 4s, when i try to have access to my purchased apps through the Update tab in the App Store app, it loads for a few seconds then it crashes and i get back to the springboard.
I tried using the same Apple id on an iPhone 4 it works flawlessly.
The rest of the app store works very well on the 4s, i can download applications (both free and paid ones) when i look for applications that i already paid for, it detects it and instead of displaying the price tag it shows the 'Download' button
Any ideas on how to fix this ?
ThanksPlease sign out of the App Store, then log out or restart the computer. Test. If there's no change, see below.
Back up all data.
Quit the App Store if it's running. Force quit if necessary.
Please triple-click anywhere in the line below on this page to select it:
defaults write -app "App Store" ShowDebugMenu YES
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered. You can then quit Terminal.
Launch the App Store. There should now be a menu labeled Debug in the menu bar at the top of the screen. From that menu, select
Reset Application
Quit again and relaunch. Test.
Optionally, remove the Debug menu by quitting the App Store and entering the command below in the same way as before:
defaults delete -app "App Store" ShowDebugMenu -
Hi my name is Michelle and I'm having a lot of issues with my iPhone 5 right now
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
IOS 6 App Store Crashing when trying to view Purchased apps
i up graded my ipod touch 4th gen to IOS 6 and it won't let me see my apps in the app store and it won't enable my airplay?!?!?!
I'm having the same issue with my iPod Touch 4. The upgrade process to iOS 6 went pretty smoothly, but when viewing my purchase history, the app thinks for about 30 seconds then crashes back to the home screen. My iPad 3 takes about 30 seconds, but allows me to view my purchase history.
I probably have somewhere between 250-300 apps in my history.
I didn't have this problem before the upgrade to iOS 6. Is my iPod Touch 4 just not powerful enough anymore?
Maybe Apple's telling us, "Hey, if you want to easily view and download your purchased apps, do I have a deal for you. Let me show you this: the new iPod Touch 5 for only $299. It'll solve all of your problems. Whadda say, pal?" -
App Store crashes when trying to upgrade from Snow Leopard to Yosemite
I'm running Snow Leopard v. 10.6.8. I've installed Mac OS X 10.6.8 Update Combo v1.1 so that the App Store appears. I am now attempting to upgrade to Yosemite but every time I click "Get" in the App Store, I get the spinner of doom and App Store ends up not responding so I have to force quit. I've submitted the crash report to Apple. Here's a link to a Gist with the crash report.
A possibly related issue is that every time I put something in the trash and try to empty it, somehow there are lots of new files created and it takes a very long time to empty. In order to isolate this issue, I put one single item (a PNG) into the trash, and when I emptied it I saw the message "Deleting 4 items". When I put 2 PNG files, it said "deleting 5 items" and so on. When attempting to delete an application file (or files) it appears to create thousands of files before deleting and takes a very long time to empty the trash. I have turned on "show hidden files" using the relevant terminal command, and so I can see that there are no hidden files at the time that I attempt to empty the trash.
Any help much appreciated!Try resetting the App Store and Clearing Cookies.
Reset Learned from Old Toad -
App Store hangs when opening after installing Mountain Lion
App Store opens but goes immediately to a spinning wheel. Anyone have any ideas?
Open Finder, press Option key, select Go > Library, open Preferences and delete com.apple.appstore.plist. http://www.reedcorner.net/understanding-upgrade-nightmares/
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App Store crashing when trying to make a search on iOS 6. Why?
I just updated my 4th gen iPod Touch to iOS 6 and every time I try to search something in the AppStore, it crashes. Why is this happening?
Same problem on Ipod Touch previous gen. Too bad...I was impressed that my folders stayed together this time. IOS 5 the folders were lost. The other thing like is they put the current page filling up with new apps at the beginning on page 2 instead of at the end. The App store issue is unbelievable. How could they have missed this? What's the problem, they don't test old hardware?
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As above (first time I've tried to use apple support. God it's a bloody palaver)
There seems to be an issue with the iTunes store. There are quite a few posts with similar complaints, but I have not seen a statement from Apple.
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"error in itunes store" message when trying to download
I just downloaded itunes for the first time and want to download some music but keep getting the message "unknown error occurred and error in itunes store" ...any help for me out there ?
Does this error happen on other computers with iTunes?
Does this error happen if you created a new user account and opened up iTunes and accessed the store?
What kind of Internet connection do you have?
Have you ever had iTunes on your computer before?
And are you using any Antivirus or Security Software?
A similar error you may get is
iTunes for Windows: Error -9812 when accessing the iTunes Store
http://docs.info.apple.com/article.html?artnum=301520 -
i get an error message when trying to download apps from the app store. "Safari can not oprn the page because the address is invalid"
You can't use Safari to download iPad apps. Only use iTunes/App Store.
Cheers, Tom -
I keep getting an error when trying to download a tv series right on my iPad from the iTunes store. I am able to download on my laptop then synchronize but it's a hassle specially if my laptop is not with me. All other Apps seem to be working fine. Help!
If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
When trying to download the free applications from itunes app store its asking about billing information.
Billing popup will display and navigating to billing detail page.Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item (free or paid-for) from the store.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter credit card details - you should be able to remove the card after entering it
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