App Store: impossible to download the application
Hello,
I have a problem during the process of downloading any application in the App Store. The problem occurs when I download the updates, not when I download a new application. Particularly, it appears a windows with this advice "Impossible to download the application. Impossible to find the URL on this server." And a red advice also, near the update button "An error occurred".
Does anyone have any idea how to solve the problem?
Go to ~/Library/Caches/com.apple.appstore
Move the Cache.db file from the com.apple.appstore folder to the Trash.
Now go to /Library/Preferences/System Configuration
Move the NetworkInterfraces.plist file from the System Configuratin folder the Trash.
Retart your Mac.
~ (Tilde) character represents the Home folder
Similar Messages
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Mac App Store: impossible to download the application
Hello,
I have a problem during the process of downloading/installing any application in the Mac App Store. Particularly, it appears a windows with this advice "Impossible to download the application. Impossible to run the installation." First a download bar appears for a fraction of second. And there is a red advice also, near the INSTALL button "An error occurred". I am on Mac OS X 10.7.3. Attached: console screen and mac app store screen.
Does anyone have any idea?Hi...
If you have anti virus software installed, disable that.
Turn off the Firewall in System Preferences > Security & Privacy
If you have any third party apps installed such as Little Snitch, Growl, FruitMenu or APE (Application Enhancer); any one or more can prevent apps from downloading.
If none of the above applies, installing the OS X Lion Update 10.7.3 (Client Combo) may help. Restart your Mac after the combo is installed. It's ok to do this even though you are already running v10.7.3
Third-party software that alters your system, such as FruitMenu or APE (Application Enhancer), may cause these issues. -
i cant download new application on my Iphone everytime i open app store then searching for the application i want to download when i Tap the FREE sign it become half square and never downloaded.
Sometimes this happens because the app won't run on the iOS version of the device you are trying to install it to. Go to the app store and make sure it will run on iOS 3.1.3 (many only run on iOS 4 or higher).
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I purchased an app when I had my iPhone 4s. I went to the app store to re download the app and I was charged for the app again after I downloaded the app.
IPhone and iPad have different formats. You would have to purchase the iPad version. This isn't true of all apps, some work on both iPad and iPod/iPhone (like most games).
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I upgraded MacBook Pro (13-inch, Early 2011) to yosemite. I have no more access to Finder, App Store and some apps. Since I have no access to App Store I cannot download the missing parts. How can I get access to App Store?
Welcome to Apple Support Communities
What do you mean by having no access to those apps? Can you start up your Mac and work with it, and only some OS X apps do not work?
Anyway, what you can try is to reinstall OS X. To do this, hold Command and R keys while your Mac is starting up and reinstall OS X. You will not lose any file. -
Was playing around with 6.0.5 and noticed I had loops I could download. tried to do so and was told to try to download now or later. I tired to do so and it took me to the app store's update page but it showed no new updates available. I tried to uninstall GB and I for some reason don't have permission to do so even though i'm the only user. also the app store doesn't recognize that I have GB even downloaded at all. so I tried just downloading it from the store and ended up with two GB applications. one that was around 300mb and the other 800mb. the one I would download from the store would never start but would just try to update over and over again. I would delete it and restart my mac and try it again and same thing. I can't seem to do anything else. I can't get any newer versions from the app store because they don't run and I can't update the one version of GB that does function. so I'm kind of stuck with an incomplete copy of GB and a copy that doesn't run and keeps trying to download for 15mins over and over again.
I really have idea what else I can do...All I can suggest
- Is to download the update file on onother computer/network and try to copy to your computer and try again
- Make an appointment at the Genius Bar of an Apple.
Apple Retail Store - Genius Bar -
Why is the App Store unable to download the Xcode update?
After installing Yosemite, I went to the App Store to update several apps. Most were updated without any difficulty. However, when it got to the Xcode update for v6.1, I get the message, "An error occurred during purchase." with buttons to Cancel or Retry. Multiple tries produce the same result. The information block states the price is "Free" as it always has been. Something needs repair.
Thank you,
DougModified approach: Went to System Log Queries and looked at All messages. Inserted Marker, then tried again with these lines produced in All Messages:
10/26/14 11:39:50.444 PM Console[4758]: Marker - Oct 26, 2014, 11:39:50 PM
10/26/14 11:39:57.016 PM storeaccountd[555]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f87d7a7e040> connection from pid 2408 with interface <AccountServiceInterface: 0x7f87d7a7b2c0> (PID 2408)
10/26/14 11:39:57.062 PM storeaccountd[555]: ADI: {
"Cache-Control" = "no-transform, max-age=14400";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 21059;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Mon, 27 Oct 2014 03:39:57 GMT";
"Last-Modified" = "Mon, 27 Oct 2014 02:30:57 GMT";
Server = "ATS/4.1.0";
Vary = "Accept-Encoding, X-Apple-Store-Front, Cookie, User-Agent";
"X-Apple-ATS-Cache-Key" = "/init.itunes.apple.com/80/WebObjects/MZInit.woa/wa/initiateSession/MacAppStore /2.0%20/143441-1/13/https/itspod=16?ix=5";
"X-Apple-Partner" = "origin.0";
"apple-timing-app" = "44 ms";
"x-apple-aka-ttl" = "Generated Sun Oct 26 19:30:57 PDT 2014, Expires Mon Oct 27 01:10:57 PDT 2014, TTL 20400s";
"x-apple-application-instance" = 31024;
"x-apple-application-site" = ST11;
"x-apple-jingle-correlation-key" = XWJHEECH2TPW4;
"x-apple-max-age" = 14400;
"x-apple-orig-url" = "https://init.itunes.apple.com/WebObjects/MZInit.woa/wa/initiateSession?ix=5&user AgentCacheKey=MacAppStore%2f2.0%20";
"x-apple-request-store-front" = "143441-1,13";
"x-apple-translated-wo-url" = "/WebObjects/MZInit.woa/wa/initiateSession?ix=5&userAgentCacheKey=MacAppStore%2 f2.0%20";
"x-webobjects-loadaverage" = 0;
10/26/14 11:39:57.099 PM storeaccountd[555]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f87d7b13ac0> connection from pid 2408 with interface <AccountServiceInterface: 0x7f87d7b20d50> (PID 2408)
10/26/14 11:39:57.108 PM storeaccountd[555]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f87d5f171c0> connection from pid 2408 with interface <AccountServiceInterface: 0x7f87d5f94550> (PID 2408)
10/26/14 11:39:57.113 PM storeaccountd[555]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f87d7b30ee0> connection from pid 2408 with interface <AccountServiceInterface: 0x7f87d7b31210> (PID 2408)
10/26/14 11:39:57.223 PM storeuid[2350]: UIServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff2f251a120> connection from pid 2408 with interface <UIServiceInterface: 0x7ff2f2503850> (PID 2408)
10/26/14 11:39:57.225 PM storeaccountd[555]: ADI: {
"Cache-Control" = "private, no-cache, no-store, no-transform, must-revalidate, max-age=0";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 118;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Mon, 27 Oct 2014 03:39:57 GMT";
Expires = "Mon, 27 Oct 2014 03:39:57 GMT";
"Set-Cookie" = "Pod=16; version=\"1\"; expires=Thu, 27-Nov-2014 04:39:57 GMT; path=/; domain=.apple.com, itspod=16; version=\"1\"; expires=Thu, 27-Nov-2014 04:39:57 GMT; path=/; domain=.apple.com";
"apple-timing-app" = "10 ms";
"edge-control" = "no-store, cache-maxage=0";
itspod = 16;
pod = 16;
"x-apple-application-instance" = 162192;
"x-apple-application-site" = NWK;
"x-apple-jingle-correlation-key" = OWDNCY77DVDWS;
"x-apple-lokamai-no-cache" = true;
"x-apple-orig-url" = "https://p16-buy.itunes.apple.com/WebObjects/MZBuy.woa/wa/buyProduct?guid=0023323 18C8C";
"x-apple-translated-wo-url" = "/WebObjects/MZBuy.woa/wa/buyProduct?guid=002332318C8C";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 0;
10/26/14 11:39:57.233 PM storeaccountd[555]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f87d5ddfa90> connection from pid 4783 with interface <AccountServiceInterface: 0x7f87d5d85080> (PID 4783)
10/26/14 11:40:09.167 PM storedownloadd[587]: DownloadServiceDelegate: Accepting new connection <NSXPCConnection: 0x7feda7f079b0> connection from pid 2408 with interface <DownloadServiceInterface: 0x7feda7f11dd0> (PID 2408)
Does this provide any information? -
Hi,
I am using a Mac mini (wich was used by another user in our company) and for some reason it is showing Angry Bird update form an unknowed Apple id. There are no trace of angry bird in the machine and I would like to know how to remove it from the liste of update in the mac app store beside buying it.
Thank you,
Bruno GagnonOK .... last user insalled software that was not owned by company. Software removed bug solved.
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I am not able to download any application from the App Store it is showing the the message that your account is not for US store to download the application switch to Indian store
This article explains how to change the iTunes store country on your phone: http://support.apple.com/kb/ht1311.
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I am having problem downloading application on Mac app store, when I try to login and start downloading the application, it will say "Your device cannot be verified"
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Log out, log back in, and test. If there's no improvement, continue.
Step 2
Reset your computer’s PRAM. -
Hello everyone I have a problem with the app store as secret questions asks me to download the application, the problem is that I do not remember the answers as I do?? thank you very much to all
Hello andreabn90
If you can't remember your security questions go to Express Lane.
select iTunes from the list, then iTunes store. On the next screen select account Management. There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
You should get an eMail reply over the next 24 hours. -
When I attempt to open the app store I get an error "Application Quit Unexpectedly" Can I trash it and start again?
Try a Restart of your Mac...
If no joy... Go Here > http://support.apple.com/kb/DL1399 and Download and Install the 10 6 8 Combo Update...
Be sure to Restart your Mac after the Successful Install of the Update... -
I was downloading a app from the app store and it downloaded about 85% then gave an error message download failed but when I reopen the app store to the purchases the resume button show but when i click it the same error comes up failed to download
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
Cannot download OSX Maverick? My current system is Snow Leopard 10.6.8 and even when logged into the app store I'm getting the message that I can not download at this time. Try Later?
Are you connected via wifi? If so, and it is an option, try connecting using a ethernet cable. It sometimes seems to help as it can give a more reliable connection for the 5.3gb download.
If you do manage to download it you may want to make a copy of the installer file - which gets downloaded to the Applications folder - before running it as it self-deletes on successful installation. It may save you another monster download in the future. -
i have a Mac i5 and need to download the application 'Numbers' but everytime I try to do so, it says can't do as the ver 2.2 for the app needs new software 'Snow Leopard'. I don't want to upgrade but dont know what to do??
If your profile is correct you're already on the final version of Snow Leopard (10.6.8). Sure it wasn't Lion it was asking for?
If that's the only version available on the app store, you'll need to source a copy of the iWork '09 DVD - not cheap now - only available via Amazon or eBay etc.
Maybe you are looking for
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