App store is frozen on computer

The app store is frozen on my mac and unusable. I have to force quit to get it off. How can I fix this so I can use the app store?

It freezes on the iPad too?

Similar Messages

  • HT204088 app store is frozen on my ipad on the genius setting; How do I clear the frozen status?

    I was wondering if anyone could help: app store is frozen on my ipad mini with the genius tab high-lighted. Any suggestions as to how to correct this? the appstore is not usable, but all other apps functioning as they should. Thanks in advance

    Hi ckreske,
    I would try forcing the app to quit as described in this article:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    You can also try restarting your phone:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Have a good one!
    - Ari

  • When I try to sign in to Apps Store it says my computer cannot be verified and to contact support for assistance.

    When I try to sign in to Apps Store it says my computer cannot be verified and to contact support for assistance. Can someone please help me with this?

    Apple ID security issues -
    Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
    http://support.apple.com/kb/HT5699

  • How do I find in the "Mac App Store" the authorize --my computer to do an upgrade on the newest imovie in Maverick? MacBook Pro 15' 10.9.2

    How do I find in the "Mac App Store" the authorize --my computer to do an upgrade on the newest imovie in Maverick? MacBook Pro 15' 10.9.2. Thank you!

    He shouldn't have done that. Now you have a pirated version of iMovie on your Mac that you will never be able to update. The MAS Terms of Use do not allow that type of sharing. His Apple ID is encoded in the copy on your Mac and you can't change that.
    Legally you should delete the app.
    Your Mac should have come with the iLife apps pre-installed, why did he do that?

  • TS1702 Hi, I have just tried downloading Facebook app on, but the app store has frozen and I can't do anything on the screen. Shall I just try turning it all off and back on again? Thanks

    Hi, I have just tried downloading the Facebook app, but the app store has frozen. It will not let me click on anything. Shall I try turning it all off and back on again? Or is there something else I need to do.
    Thanks, Rebecca

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • HT201210 Help! the App Store is frozen

    Help! the App Store is frozen whilst trying to update Shazam, now cannot navigate in it or download anything

    Perform a Reset...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • App store has frozen on my iPhone 4

    App store has frozen on my iPhone 4 - I can open it but can't get further - any advice appreciated!

    I have the same or similar problem. Resetting the iPh 4 doesn't work.
    App Store shows 94 apps to update via the red badge (I've been traveling away from that iPhone in another international carrier territory and use another iPhone, 4S this time).
    When I touch the App Store icon, it launches and stays "loading" forever...
    Other suggestions?

  • I am about to buy a MacBook Pro.  How do I transfer the apps I've purchased in the App store to the new computer?

    I am about to buy a MacBook Pro.  How do I transfer the apps I've purchased in the App store to the new computer?

    I have a MacBook.  I purchased things apps like Pages, Numbers. etc in the App store.  Im' just wondering how to put them on the new MacBook Pro without having to purchase them again.  Will the Migration Assistant do this?

  • App store updates frozen

    My App store is frozen on 46 updates and won't load. This occured after I did a revert to factory status and re-installed apps. How do I unfreeze the option?

    Her are a bunch of things that you can try. I have posted this quite a few times and all of these suggestions have worked at one time or another.
    From what you describe, start with #2 - the reboot.
    1. Tap the "waiting" icon and see if you can pause it. If it does pause, then tap it again and see if it will resume. If that works, repeat the same steps for each "waiting" icon.
    2. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    3. Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    4. If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
    5. You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again. Apps may also be able to be deleted in Settings>General>Usage>Storage if you cannot get the X to pop up on the icon.
    6. You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.

  • When trying to update and install Mountain Lion's 10.8.3 update from 10.8.2, the App Store will restart my computer but not install the update.  Any ideas on how to update my Macbook Pro 15" from 2008?

    I was wondering, does anyone have an idea on how to update my Macbook Pro 15" to Mountain Lion's 10.8.3 from Mountain Lion's 10.8.2 version?  When I attempt to use the App Store, it will restart my computer but it will not install the update.  The update also still shows up in the App Store as available and when going to "About my Mac," it still shows the current version being 10.8.2.
    Computer:
    Macbook Pro 15" Aluminum Body
    Purchased Late 2008
    Current OS: Mountain Lion 10.8.2
    Original OS: Leopard

    I will be attempting this fix this fix tonight:
    https://discussions.apple.com/message/21529499#21529499

  • App Store it says my computer or device cannot be verified - it's ok on my other mac

    Want to do a routine app update, tried to sign in at the App Store, no good, "computer or device cannot be verified", didn't have a problem on my laptop, same ID & password.
    Does anybody have any ideas, Thanks

    Launch iTunes.
    From the iTunes menu bar click Store / Authorize This Computer
    Go to the menu bar again click Store / Sign Out.
    Quit iTunes, launch the App Store then try the update.

  • My App Store has frozen on a screen. How do I unlock ?

    My ipad has frozen on a screen in App Store
    What can I do?

    Try a reset:
    1. Hold the Sleep and Home button down (together)
    2. For about 10 seconds
    3. Until you see the Apple logo (very important)

  • App Store totally frozen on Macbook Pro

    Hi
    When I started on my new macbook for the first time, I was simply checking to ensure everything was in order. 
    Until I wanted to download some apps from the App Store, but it appeared to become frozen when I tried to update.    Any ideas to fix this issue?
    Hope to get some replies from you.
    Cheers,
    SFR

    I already have tried that too.  
    Whenever I attempt to log out, restart or even shut down, App Store cancel that request and simply ask me to quit App Store that I cannot even try to quit App Store.
    Last thing I am thinking is to let the battery carry on till it shut down itself.
    Cheers,
    SFR

  • App Store cant verify the computer when trying to log in

    When I try to log in to App Store on my MacBook Pro, to update to OS X YOSEMITE, it says: "Failed to authenticate your device or PC. Contact Customer Support for assistance." How do I solve this?

    Back up all data before proceeding.
    Step 1
    Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and test.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    Log out, log back in, and test. If there's no improvement, continue.
    Step 2
    Reset your computer’s PRAM.

  • How do you reinstall the app store on a mac computer?

    I accidentally deleted the app store on my macbook pro. How do you reinstall the app store app on your computer?

    There is no Mac App Store on Mac OS X 10.6.5 or earlier.
    On Mac OS X 10.6.6 through 10.6.8, run the combo updater for your OS version or a newer Snow Leopard one.
    On Mac OS X 10.7 or newer, restart with the Command and R keys held down, and reinstall the OS.
    (125592)

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