App Store isnt working on Air!!!

I am having this probelm like 2 months now!!
when i open my app store to download something i cant. See what it shows to me!
please help

May be a '.plist" problem.
Close all applications.
In Finder hold the option key down click the "Go" menu in the menu bar.
Select "Library" from the dropdown.
Librarry > Preferences
Look for these two files.
com.appstore.plist
com.appstore.storeagent.plist
Delete them. Restart the computer.
Try App store.

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App store isnt working on mac!

it disappeared then i found it in the trash and when i dragged it out, the icon isnt there anymore and when i click to open it it says "You can't open the application App Store because it may be damaged or incomplete." what should i do????

Open  > About this Mac, and tell us what Mac OS X version you have. You have the OS X Combo update you have to install depending on your OS X version below:
- 10.6.6, 10.6.7, 10.6.8 > http://support.apple.com/kb/dl1399
- 10.7, 10.7.1, 10.7.2, 10.7.3, 10.7.4, 10.7.5 > http://support.apple.com/kb/dl1582
- 10.8, 10.8.1, 10.8.2, 10.8.3 > http://support.apple.com/kb/dl1640
If that doesn't work, reinstall OS X. If you have OS X 10.6.6, 10.6.7 or 10.6.8, insert the OS X disc, hold the C key while your computer is starting and reinstall Mac OS X. After reinstalling Snow Leopard, open  > Software Update.
If you have OS X 10.7 or OS X 10.8, hold Command and R keys while your iMac is starting and reinstall Lion or Mountain Lion

App store isnt working on iPhone 5, says "cant connect to app store".

For the past couple weeks, I have not been able to download any new apps or update any apps on my iPhone. I have an iPhone 5 and its software is up to date. Everytime I go to the App Store, it says "Cant connect to app store". Any suggestions?

I am having the same problem. My iPhone is 1 week old, and as of last night, 10/11/12, my app store would not function corretly. I can open the app store but the following tabs do not work: Featured, charts, and search. By "do not work" I mean that the gray spinning wheel will go for a while and then stop as if it is finished loading but the screed will still be blank aside from the top and bottom banners of the app. The Genius and Updates tab work fine. This is very annoying and nothing I have done so far has fixed it. I have restarted the app, restarted my phone, "hard" restarted my phone, and reset my network settings. I have also tried accessing the app store on wifi and 3g/4g and neither work. Everything has been done except a factory reset of my phone but I am avoiding that for now. I have seen MANY others in the forums with this concern so is there anyone that has successfully solved this problem?
Help would be much appreciated.

My app store isnt working?

So the app store on my iPhone has stopped being user friendly. It started when I tried to update apps it was displaying, it wouldn't allow me to update saying the page was out of date and to refresh, no refreshing happened. So I deleted the apps because the red reminder was annoying me now that I have gone to reinstall the apps it won't let me asking over and over for my Id and password. What do I do?

Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
Note: You will not lose any data.
Also try Settings > Store > Apple ID > sign out and sign in again.

TS3297 my itunes store isnt working any ideas?

my itunes store isnt working any ideas i really need help i want to download apps and things like that i need it asap as i have my ipad ipod and i phone to put apps on thanks x

Could you post a screenshot of what you're seeing, please?
Try going to the Store. Hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

I cant log onto app store through my macbook air - an unknown error keeps occuring

Ive been trying to log onto the app store and i cant manage to get on - the system keeps saying that there is an unknown error when i try to log on. I have tried to do the whole reset the system using the alt and power button (i bought this mac second hand so i also want to restore to factory settings). I was thinking that the reason app store wouldnt work is because the previous user might not have reset the system properly? i can log onto all the other applictions with my apple ID perfectly fine, its just with the app store. any help is hugely appreciated!!!

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support.

Ive entered my card details for my app store, been working fine now says that i have a problem with a previous purchase and now wont except my card? I have money on it so im confused, cant even downlad free apps???

Ive entered my card details to set up app store, been working fine until recently it has been asking for my card details again so entered it again an says its been declined, also sayin there was a problem with a previous purchase, i have money on my card so confused?, it wont even let me download free apps, can anyone help getting so annoyed x

To Contact iTunes Support and request assistance Click Here

I changed my sim on my iPhone n reconfigured iMessage, it configured with my number but when i sign in with my apple id it says username/password is wrong while in all other things like FaceTime, App Store it worked with the same id and password

i changed my sim on my iPhone n reconfigured iMessage, it configured with my number but when i sign in with my apple id it says username/password is wrong while in all other things like FaceTime, App Store it worked with the same id and password..
can anyone help me to solve this issue

i just opened my ipad, started my apple account/I.D. and realized I put the wrong e mail. I was having trouble correcting my I.D on the Ipad so I went to my laptop and make the proper changes/slash e mail address I wanted for my apple ID. I got back to my ipad and try to download an app I can't because I have to sign in my apple account and I can't because it still has the irrelivant I.D/email address..
So, i did what you said.. went to setting>app store> tapped on my e mail.. it asked me to sign in (with my invalid emails address showing). I signed in with the password I had created. It said "incorrect".. I went to reset password. I reset password, tried to sign in and it says again "unvalid password".. this is getting irritating. I have been asking and no one knows what to do.

I just bought a iTunes card and its not accepting it. It already sent it to the support team and they said they were going to get back to my within 24 hours and i am trying to buy a program in the app store for work. How can I expedite this process?

I just bought a iTunes card and its not accepting it. It already sent it to the support team and they said they were going to get back to my within 24 hours and i am trying to buy a program in the app store for work. How can I expedite this process?

Has it been 24 hours?
I take it this was a gift card. iTunes Store: Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292 - gift cards
I don't know if this provides an alternative means: https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column
If you are really desperate you could buy the app yourself, then request reimbursement.

In my Iphone 5, Nothing on my App Store is working its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component but still it doen't fix. Not sure if its problem with apple servers. Someone help please!

In my Iphone 5, Nothing on my App Store is working, its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component in my desktop but still it doesn't fix the app store issue. Not sure if its problem with apple servers. Someone help please!

settigns>itunes and app store to make sure you are signed in.. If you are, you will see your account name..... anyhow, click your account name, sign out and sign back in
also go to to settings>general>reset and reset network settings... if that doesnt work settings>general>reset and reset all settings!
one of those shall work. The last step would be to restore your device (apple.com/support) HT1414

How can I get the App store to work?

I cannot get my App store to work on OS 10.7.4 I don't know how I am going to upgrade with the new system. I thought the new up grade would help fix the problem, but now I don't know who to get the upgrade because my app store won't load. I am getting the screen that says
One Moment Please.
Connenction to the iTunes Store.
Loading...
If I tunes doesn't open, click the iTunew application icon in you Dock or Windows Task Bar. To download iTunes, Please click here.
I have tried sign off and back on. My iTunes works just fine. Only the App store doesn't work. I have tried the terminal message thing. I have tried to find my file. I bought Lion from the app store. PLEASE help I am so frustrated. I want to cry. When I as for help they send me to the boards to the support thing, but nothing on those pages have helped me. I know there are other post, but I don't know how to just dump eveything reload and then back up from my time capsule. How do I do that? I will that we could just reboot the App store.
Thanks

Incase one is wondering... I found the answers in this entry
https://discussions.apple.com/message/18810192#18810192
I tired the
rm ~/Library/Preferences/com.apple.appstore.plist
rm ~/Library/Preferences/com.apple.storeagent.plist
rm -rf ~/Library/Preferences/ByHost/*
at first because the person was working out of lion but it kept saying not found, but I did everything else here next. I added the debug thing and didn't work but I didn't. Then I deauthorized my computer iTunes and reauthorized then signed in and out. Did not work. I then ran the permission part of Utilities and then ran the repair. after this I copied all three lines together pasted them into Terminal. After that it worked. I am so happy right now. I think I had to repair the disc to get it right. I wrote everything I did incase it was a combination of every thing.
This is how to enable the debug menu that is part of the thread.
Quit the Mac App Store
Launch the Terminal (located at /Applications/Utilities/)
Type the following command into the Terminal and then hit return:
defaults write com.apple.appstore ShowDebugMenu -bool true
Relaunch the Mac App Store, the Debug menu is next to “Help” in the menubar
So now to the interesting part: what me helped was to select "clear cookies" in the debug menu first, and second to select "reset Application"
This was all found in that thread, but it is 11 pages.... this might be more helpful. There are other suggestions in the tread if this doesn't work for you.

After upgrading to Mavericks App store only works for me when I switch over other users

After upgrading to Mavericks, the only options that work for me on App Store are Updates and Purchases, anything else only works if I switch my user either to guest or root? Any idea? Thx in advance.

Read this whole message before doing anything.
Back up all data.
Quit the App Store application if it’s running. Wait at least 10 seconds before continuing.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Delete the following items from the Library folder (some may not exist):
Caches/com.apple.appstore
Caches/com.apple.storeagent
Caches/storeagent
Cookies/com.apple.appstore.cookies
Preferences/ByHost/com.apple.appstore.plist
Preferences/ByHost/com.apple.storeagent.plist
Preferences/com.apple.storeagent.plist
Leave the Library folder open. Try the App Store again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit again and wait 10 seconds. Go back to the Finder and move the following items from the open Library folder to the Desktop:
Cookies/com.apple.appstore.plist
Preferences/com.apple.appstore.plist
Test. If the App Store now works, delete the files you moved to the Desktop. Otherwise, quit again. Put back the files you moved, overwriting the newer ones that may have been created in their place, and post your results.

Iso 5 the app store is working very slow, takes about 2 min to search....

iso 5 the app store is working very slow, takes about 2 min to search....

iso 5 the app store is working very slow, takes about 2 min to search....

App store stopped working after update mavericks

After I installed the new operating system 10.9 (mavericks) on my MacBook Pro, the App store stopped working properly after the update: I can not update apps and can not download apps! - (nothing not free apps or paid apps )
This is want I got :
"We could not complete your purchase.
Failed to verify the preflight file. It is not signed by Apple."
my macbook pro 2012 retina 15'

Launch Keychain Access, go to the preferences, click on the 'Certificates' tab, and make sure both of the options are set to Best Attempt.

My app store dosnot work wene i will donload same thing it say: ther was an error in the app store. please try again (later. (13.

My app store dosnot work wene i will donload same thing it say: ther was an error in the app store. please try again (later. (13.

i have the same problam

App Store isnt working on Air!!!

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