App Store Issues - removing and Uninstalling items

I've asked many times in varioud forums and directly to Apple help, and have yet to get a reply.
How does one:
1.- Uninstall Final Cut Pro X which was purchased via the App Store and then got a refund since it did not include DVD Pro - thus being useless to one?  It still is installed on my computer, I HAVE NO WAY TO DO A CLEAN UNINSTALL of this application.
2.- How do I remove Final Cut Pro X from the "Purchases" since I no longer "own" the rights to it?
3.- How do I remove Stuffit Expander which I do not want to purchase (system loads trial)? 
4.- How do I remove  VirusBarrier Express from the "Purchases" since I do NOT want to install and purchase?
I WILL NOT purchases anything from the AppStore if it does not provide a way to remove "trials" or things you have received a credit for?   If tyne AppStore installs an application, it should be able to "uninstall" the application and remove from the "Purchases" - period.  One no longer has a license for the item or want to purchase the item.
I really need help in uninstalling Final Cut Pro X (for which I received a refund) and removing the other two app from my "Purchases" list.
TL

Top Bar of App Store says "Puchased".  
Final Cut Pro = "Installed"
Stuffit Expander and VirusBarrier Express = "Install"

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    Here it is. Hope that helps. Thank You.
    28/01/15 21:57:12,043 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    28/01/15 21:57:12,043 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    28/01/15 21:57:12,044 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    28/01/15 21:57:12,046 App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
    28/01/15 21:57:12,051 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    28/01/15 21:57:12,051 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    28/01/15 21:57:12,053 CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
    28/01/15 21:57:12,056 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[1497]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
    28/01/15 21:57:12,427 com.apple.xpc.launchd[1]: (com.apple.appstore.18776[1494]) Service exited due to signal: Illegal instruction: 4
    28/01/15 21:57:12,472 ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
    28/01/15 21:57:12,485 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
    28/01/15 21:57:12,505 AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
    28/01/15 21:57:12,506 AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
    28/01/15 21:57:12,507 AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
    *** First throw call stack:
      0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
      2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
      5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
      6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
      7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
      8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
      9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
      10  AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
      11  AddressBook                         0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
      12  AddressBook                         0x00007fff8ba87370 -[PHXSource addressBook] + 146
      13  CardDAVPlugin                       0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
      14  AddressBookSourceSync               0x00000001075ca28e AddressBookSourceSync + 8846
      15  AddressBook                         0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
      16  CoreFoundation                      0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
      17  CoreFoundation                      0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
      18  AddressBook                         0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
      19  AddressBook                         0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
      20  AddressBookSourceSync               0x00000001075ca05e AddressBookSourceSync + 8286
      21  AddressBookSourceSync               0x00000001075ca4fb AddressBookSourceSync + 9467
      22  libdyld.dylib                       0x00007fff933045c9 start + 1
      23  ???                                 0x0000000000000001 0x0 + 1
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    28/01/15 21:57:12,607 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    28/01/15 21:57:12,609 LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
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    28/01/15 21:57:12,713 ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
    28/01/15 21:57:12,746 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
    28/01/15 21:57:12,043 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    28/01/15 21:57:12,043 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    28/01/15 21:57:12,044 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    28/01/15 21:57:12,046 App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
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    28/01/15 21:57:12,051 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
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    28/01/15 21:57:12,485 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
    28/01/15 21:57:12,505 AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
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    28/01/15 21:57:12,507 AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
    *** First throw call stack:
      0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
      2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
      5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
      6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
      7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
      8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
      9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
      10  AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
      11  AddressBook                         0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
      12  AddressBook                         0x00007fff8ba87370 -[PHXSource addressBook] + 146
      13  CardDAVPlugin                       0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
      14  AddressBookSourceSync               0x00000001075ca28e AddressBookSourceSync + 8846
      15  AddressBook                         0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
      16  CoreFoundation                      0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
      17  CoreFoundation                      0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
      18  AddressBook                         0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
      19  AddressBook                         0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
      20  AddressBookSourceSync               0x00000001075ca05e AddressBookSourceSync + 8286
      21  AddressBookSourceSync               0x00000001075ca4fb AddressBookSourceSync + 9467
      22  libdyld.dylib                       0x00007fff933045c9 start + 1
      23  ???                                 0x0000000000000001 0x0 + 1
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    28/01/15 21:57:12,046 App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
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    28/01/15 21:57:12,053 CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
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    28/01/15 21:57:12,427 com.apple.xpc.launchd[1]: (com.apple.appstore.18776[1494]) Service exited due to signal: Illegal instruction: 4
    28/01/15 21:57:12,472 ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
    28/01/15 21:57:12,485 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
    28/01/15 21:57:12,505 AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
    28/01/15 21:57:12,506 AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
    28/01/15 21:57:12,507 AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
    *** First throw call stack:
      0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
      2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
      5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
      6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
      7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
      8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
      9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
      10  AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
      11  AddressBook                         0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
      12  AddressBook                         0x00007fff8ba87370 -[PHXSource addressBook] + 146
      13  CardDAVPlugin                       0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
      14  AddressBookSourceSync               0x00000001075ca28e AddressBookSourceSync + 8846
      15  AddressBook                         0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
      16  CoreFoundation                      0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
      17  CoreFoundation                      0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
      18  AddressBook                         0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
      19  AddressBook                         0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
      20  AddressBookSourceSync               0x00000001075ca05e AddressBookSourceSync + 8286
      21  AddressBookSourceSync               0x00000001075ca4fb AddressBookSourceSync + 9467
      22  libdyld.dylib                       0x00007fff933045c9 start + 1
      23  ???                                 0x0000000000000001 0x0 + 1
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    28/01/15 21:57:12,607 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    28/01/15 21:57:12,609 LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
    28/01/15 21:57:12,619 Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
    28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent[1495]) Service exited due to signal: Illegal instruction: 4
    28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
    28/01/15 21:57:12,713 ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
    28/01/15 21:57:12,746 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
    Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
    Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.ReportCrash[1497]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
    Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.appstore.18776[1494]): Service exited due to signal: Illegal instruction: 4
    Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
    Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
    Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
    Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
    Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
      *** First throw call stack:
      0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
      2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
      5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
      6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
      7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
      8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
      9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
      10  AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
      11  AddressBook                         0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
      12  AddressBook                         0x00007fff8ba87370 -[PHXSource addressBook] + 146
      13  CardDAVPlugin                       0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
      14  AddressBookSourceSync               0x00000001075ca28e AddressBookSourceSync + 8846
      15  AddressBook                         0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
      16  CoreFoundation                      0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
      17  CoreFoundation                      0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
      18  AddressBook                         0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
      19  AddressBook                         0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
      20  AddressBookSourceSync               0x00000001075ca05e AddressBookSourceSync + 8286
      21  AddressBookSourceSync               0x00000001075ca4fb AddressBookSourceSync + 9467
      22  libdyld.dylib                       0x00007fff933045c9 start + 1
      23  ???                                 0x0000000000000001 0x0 + 1
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
    Jan 28 21:57:12 MBP-de-HV.lan Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
    Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.CalendarAgent[1495]): Service exited due to signal: Illegal instruction: 4
    Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.CalendarAgent): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
    Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
    Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
    Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.lateragent[1500]): Service exited due to signal: Illegal instruction: 4
    Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.lateragent): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
    Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for LaterAgent[1500] version ??? to /Users/HV/Library/Logs/DiagnosticReports/LaterAgent_2015-01-28-215713_MacBook-P ro-de-HV.crash
    Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/LaterAgent_2015-01-28-215345_Ma cBook-Pro-de-HV.crash
    Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.AddressBook.SourceSync[1498]): Service exited due to signal: Abort trap: 6
    Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.AddressBook.SourceSync): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
    Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for AddressBookSourceSync[1498] version 9.0 (1563) to /Users/HV/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-01-28-21571 3_MacBook-Pro-de-HV.crash
    Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-01-2 8-215344_MacBook-Pro-de-HV.crash
    Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
    Jan 28 21:57:14 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c34510 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:14 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c350c0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:14 MBP-de-HV soagent[1507]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.soagent/ modes[1]=0700: Permission denied
    Jan 28 21:57:14 --- last message repeated 1 time ---
    Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
    Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
    Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
      *** First throw call stack:
      0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
      2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
      5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
      6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
      7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
      8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
      9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
      10  AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
      11  IMCore                              0x00007fff9509b80b IMTranscriptChatItemEqual + 176400
      12  libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
      13  libdispatch.dylib                   0x00007fff93103b26 dispatch_once_f + 117
      14  IMCore                              0x00007fff950524eb OBJC_METACLASS_$_IMSPIMessage + 455538043
      15  IMCore                              0x00007fff95087650 IMTranscriptChatItemEqual + 94037
      16  libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
      17  libdispatch.dylib                   0x00007fff93103b26 dispatch_once_f + 117
      18  IMCore                              0x00007fff95086964 IMTranscriptChatItemEqual + 90729
      19  IMCore                              0x00007fff9508827b IMTranscriptChatItemEqual + 97152
      20  IMCore                              0x00007fff95052f76 OBJC_METACLASS_$_IMSPIMessage + 455540742
      21  IMCore                              0x00007fff9508a88f IMTranscriptChatItemEqual + 106900
      22  CoreFoundation                      0x00007fff894648a6 ___forwarding___ + 518
      23  CoreFoundation                      0x00007fff89464618 _CF_forwarding_prep_0 + 120
      24  IMCore                              0x00007fff95088146 IMTranscriptChatItemEqual + 96843
      25  IMCore                              0x00007fff9508843e IMTranscriptChatItemEqual + 97603
      26  IMCore                              0x00007fff950885fc IMTranscriptChatItemEqual + 98049
      27  IMCore                              0x00007fff9508887d IMTranscriptChatItemEqual + 98690
      28  MessagesHelperKit                   0x0000000101661dae MessagesHelperKit + 7598
      29  libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
      30  libdispatch.dylib                   0x00007fff93103b26 dispatch_once_f + 117
      31  libobjc.A.dylib                     0x00007fff8a6f41b5 _class_initialize + 649
      32  libobjc.A.dylib                     0x00007fff8a6f3f7f _class_initialize + 83
      33  libobjc.A.dylib                     0x00007fff8a704777 lookUpImpOrForward + 322
      34  libobjc.A.dylib                     0x00007fff8a6ee1ac objc_msgSend + 236
      35  Foundation                          0x00007fff8de18669 -[NSBundle loadAndReturnError:] + 693
      36  MessagesHelperKit                   0x0000000101664045 MessagesHelperKit + 16453
      37  libdispatch.dylib                   0x00007fff93108323 _dispatch_call_block_and_release + 12
      38  libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
      39  libdispatch.dylib                   0x00007fff9310fcbf _dispatch_main_queue_callback_4CF + 861
      40  CoreFoundation                      0x00007fff8946dc79 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
      41  CoreFoundation                      0x00007fff8942a30f __CFRunLoopRun + 2159
      42  CoreFoundation                      0x00007fff89429858 CFRunLoopRunSpecific + 296
      43  Foundation                          0x00007fff8de43849 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
      44  Foundation                          0x00007fff8df3f24f -[NSRunLoop(NSRunLoop) run] + 74
      45  soagent                             0x0000000101656be5 soagent + 3045
      46  libdyld.dylib                       0x00007fff933045c9 start + 1
    Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.amazon.music[1506]): Service exited with abnormal code: 1
    Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.amazon.music): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
    Jan 28 21:57:14 MBP-de-HV.lan com.apple.dock.extra[288]: SOHelperCenter main connection interrupted
    Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.soagent[1507]): Service exited due to signal: Abort trap: 6
    Jan 28 21:57:14 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for soagent[1507] version ??? to /Users/HV/Library/Logs/DiagnosticReports/soagent_2015-01-28-215714_MacBook-Pro- de-HV.crash
    Jan 28 21:57:14 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/soagent_2015-01-28-215346_MacBo ok-Pro-de-HV.crash

  • There are only App Store/Books/Podcasts and ITune U on my Itunes store heading without MUSIC, why?

    There are only App Store/Books/Podcasts and ITune on my Itune store heading, why? This means I cannot order music as a Hong Kong subscriber?

    That's correct.  It seems that music is not yet available in the Hong Kong store.
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  • I can't download or update any app on my iphone. The circle in app store keeps circeling and nothing happends

    I can't download or update any app on my iphone. The circle in app store keeps circeling and nothing happends

    Hi Yigit82,
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    Start with the section titled Troubleshoot issues on an iPhone, iPad, or iPod touch.
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    Best,
    Brett L 

  • HT201272 Under purchased items in the APP Store, it say that the item you have requested is currently not available in the US store. The item in question is Mountain Lion OS X

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    When you submit a podcast you should get an email acknowledging the submission. If you subsequently submit it again you will get an error message saying that it's already been submitted.
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  • HT202159 I have been on to apps store logged in and gone on my purchurse to try and re down load Mountin Lion however it just states an error as accord I can't get it to re down load to launch pad in lion

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    1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
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  • TS1702 Every time i open the purchased section in the app store, it crashes and cannot see any of my previous purchased apps, why?

    Every time i open the purchased section in the app store, it crashes and cannot see any of my previous purchased apps, why?

    I read online about a "clean reinstall" of firefox which seems to have worked! They should include direction on this on their page: https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it

  • My App Store is deleted and the option to turn it back on in restrictions is grayed out. How do I get the App Store back?

    My App Store is deleted and the option to turn it back on in restrictions is grayed out. How do I get the App Store back?

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  • I bought a new ipad air but when i install the apps , all of them are gone , but i app store still are and says you can open it. But it can not open.

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    The apps available to you are dependent on your location. If you are not in the USA, then you cannot get the USA app store. Whilst you may think that is unfair, it has been a part of the stardard terms and conditions you agreed to when you setup the iOS device in question originally, as well as every time you click agree to the terms and conditions.
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