App store it says I have downloaded Mavericks, but still have old software? helppppp

I tried downloading the new mavericks, but nothing haooened except the app store saying that it is downloaded. So now where I click to install it says downloaded when I clearly have the old software still. I cheked everything and I am compatible to download the new Mavericks Software. Any ideas?

Previously you said nothing happens & now you say it stops so it isn't very clear exactly what is going on. Do you get a progress bar next to the install button after you click on it? If so, by "stop" do you mean the progress bar appears to stall or something else?
Also if you open the Applications folder in a Finder window & arrange the screen so you can see both that & the App Store window, when you click on the Install button, do you see the Install OS X Mavericks app appear in the Finder window, even briefly? (It may help to set the Finder view to list view & sort by date.)

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