App store, iTunes store, Reminders and any reference emails to iCloud are in french since upgrading to iOS5

Does anyone know if this can be fixed? I am a Quebec resident with Telus as my provider.

I know safari is mac's native browser. Since updating to OSX10.9, I have not been able to open safari. Firefox works fine but I preferred safari. Safari just won't open, it acts like it wants to, but the progress bar goes about half way across and stops. What other information do I need to supply?
This is a very frustrating problem when I see that there are updates to apply, but am unable to open the app store to get them. I can't even see them.
IT, in my opinion, has almost thrown in the towel since they are more PC-based.I believe it is a connection problem but they have been unable to fix it. They blame mac for a hasty upgrade release that was not fully tested to see if there were any Mac/PC connection issues.
Thanks for any help you can provide.

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