App store keeps asking to verify billing info

App store problem

Have you verified billing information, as directed?
If you get a message that the card was declined it means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:
Insufficient balance or account in arrears
Account suspended for suspected fraud (not necessarily by you)
Error in card number
Wrong expiration date
Wrong CCV code
Address in your iTunes account does not match exactly the billing address for the card
The card was not issued in the country of the iTunes store

Similar Messages

  • Want to access App Store, it asks for my billing info for free installs. Is that authentic

    I have had to get a new debit card with a new number and a new security number on the back. I can't remember my security number from my old card.  Any suggestions on how to update billing info when I'm in the App Store. 

    You need to use a credit card.
    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • I cant download new app because it keep asking  for my billing info an when i put it in again it continue to ask for it again

    i cant not get into my app store because it keep asking for my billing info an when i put it in again it pops back up asking for my billing info again

    Be sure to enter the security code for your credit card as well as your other information.  If you don't it will keep prompting you.  Also be sure the billing address and phone number match your credit card statement exactly.

  • App Store won't update my apps. Keeps asking me update card info. However when I do it keeps decking card. I have checked card to what I have entered. Starting to annoy me

    App Store won't update my apps. Keeps asking me update card info. However when I do it keeps decking card. I have checked card to what I have entered. Starting to annoy me

    Hey Duddy1888,
    Thanks for the question. Try changing your payment information to “None”. If you are unable to select “None” as a payment option, see the following resource:
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/TS5366
    Using an existing iTunes Store or App Store account
    If you have an unpaid balance or payment due, you can't select None as your payment type. To see which order you need to pay for, view your purchase history. When you sign in to the store, you may see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
    After you pay for the order, you can change your payment information to None.
    Additional Information:
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    http://support.apple.com/kb/TS1646
    iTunes Store & Mac App Store: About payment card authorization holds
    http://support.apple.com/kb/HT3702
    Thanks,
    Matt M.

  • App store keeps asking for my credit card info for free apps!??

    Every time I go to get a free app, I keep getting asked for my credit card info to be updated. If it's free, why is my credit card info needed!?? I don't want to get charged, so I cancel out of the credit card request, it's not worth trying to get unwanted charges taken off. I would write to Apple but for some strange reason they refuse to use email for help. So, guess I will just try here.
    Thanks,
    Jim

    Hello All,
    Even I do faced same issue on my iphone 5 recently, because I had updated my credit card details while purchasing 'whats app'. Later on if I try do down load free apps, it started asking me verify payment info..I got frustrated and tried to remove apple id and create the same id and reset networksettings, but issue not resolved.!!
    Possible scenarios of it occures:
    1. While creating your apple id you might have given credit card info an dlater that got modified/expired
    2. Once you buy anything by using credit card that info will be updated to your apple id, so it asks every time
    Resolution:
    Just remove your credit card details from payment information
    setting > icloud > account > payment information -- remove ur credit card info , done done
    Then try to download free app, it will only asks for apple password, It will not ask for 'payment verification'
    Thank you
    Krish

  • I can't update any of my apps. It keeps asking to Verify Payment Info

    I  got a notice to reset my password and now when i try to download app updates it asks to "Verify Payment Info" and then asks to log in again. When I do, it asks to log in again, and again and again.

    Ok, so I figured it out. I checked my iPhone and it was having the same trouble.  So I went to settings (on the iPhone and iPad) selected store and logged out of the store.  Then on my computer, I logged in to iTunes.  I went to buy something (a free item...doesn't have to cost anything) and it prompted me to update the payment info (essentially needed to add the security code to my credit card).  Then I gave it a minute or two to process...just in case.  Logged back in to my iPhone and iPad and everything is back to normal.
    Glad it's working, but they should really fix that issue on the mobile devices.  Luckily I have iTunes on a computer, so don't have that (they only have the iPad...which they wouldn't be able to update). 
    Oh well...thanks all for trying to help!

  • Itunes keeps asking to verify pament info,every time I do it 1 dollar is being charged.How to fix?

    Itunes keeps asking to verify pament info,every time I do it 1 dollar is being charged.How to fix?

    I'm having the same issue.  I've been completely locked out of the app store because MLB.com is trying to charge me $3.13.  I recently updated my phone to iOS 7.0.4 and I need to re-download my apps.  It doesn't seem very fair that I cant access the apps that I have paid for and my FREE apps because of one app.  I would understand if MLB at bat wasnt working but I now have ZERO apps on my phone minus the basic ones that come with iOS...Someone help us!!  =O 

  • My app store keeps asking for me to update my payment method as its about to expire so i enter my details and it keeps saying card declined , why is this ?

    my iphone app store keeps asking me to update my payment method every time a go to download something from the store , it says my method is about to expire so when i re-enter my card information it keeps saying that my card is declined , why is this?

    What sort of card are you trying to use ?
    If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
    If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • App Store keeps asking me to download update for "Remote Desktop Client Update 3.8.2 v1.1 but I have never purchased Remote Desktop Client

    Hi, the App Store keeps asking me to download the update Remote Desktop Client Update 3.8.2 v1.1 but I have never purchased Remote Desktop Client so I am unsure why it is asking me to and worry that someone is trying to spy on me!  Does anyone know why this is?  Thanks in advance!

    I find it interesting that since Screen Sharing is available, and works "just fine" that a Remote Desktop Client would be needed to be installed.
    I installed it, but I'm not sure why.
    I found the updated application in /System/Library/Core Services/RemoteManagement/ARDAgent
    Which is also where the screen sharing and vnc bundles live.  I clicked on it to see what would happen -- nothing.
    I found these ports in another discussion
    TCP and UDP port 3283
    TCP and UDP port 5900.  (Also used for Screen Sharing in OSX 10.5 and later)
    port 22
    This page confirms their use along with the use of other ports:
    TCP and UDP ports used by Apple software products - Apple Support
    Additionally TCP port 5432 is used by ARD
    Having recently noticed (through "network utility" that my computers have had a "ton" of open connections.
    This severely hurt system performance.
    I note that neither my Airport Express nor my Mac can set up a firewall on these ports.
    While I haven't noticed the ARD ports being used, I cannot help but wonder if this is set up for a CIA/NSA backdoor into my computers.
    On a less paranoid level, perhaps Apple is planning on adding on-line help to debug our problems in "real-time".  ;-)

  • Why app store is asking to vertify payment info for free products?

    Why app store is asking to vertify payment method even for free products? And after that I still can not download any free products from the store.

    Verifying payment method validates your Apple ID.  You need to do this even if the charge is zero.  Can't get around it.

  • App Store keep asking to update for 10.9.4 and its already installed

    Hello ,
    In the past two days App Store keep telling me to update for 10.9.4 and its already installed on my laptop . and if i press to download App Store is downloading the whole mavericks again which is 5.* GB .
    in order to try solving the problem i went to apple website and downloaded the update manually 10.9.4 that fixes the same bugs , and i installed it . but App Store keep telling me to update something that its already installed !!! any suggestion please ?
    I'm using MacBook Pro 2011 late .
    8 GB Memory
    The existing OS X is 10.9.4 .
    Thanks ,

    @Barney-15E : i have only one hard disc divided into two partitions one for mac and the other for windows so i think its not a problem !!
    @quarkdoll : The thing I'm having is that the update pop's out sometimes and tells me to "Update to 10.9.4 as i said above" and mostly its telling me "No Update Available" . its really confusing !!
    Thanks !

  • Why does app store keep asking for sercurity code

    Why does the app store keep saying invalid sercurity code when I keep putting in the right code?

    Hello!
    It might sound strange at first, but it might be related to your cookie settings in Safari. To see if this is true, open Safari and proceed to the Safari prefences by clicking on the Safari menu - to the right of the classic apple-menu -  and choosing Preferences.
    Click the Privacy tab.
    Make sure your cookie-preferences are NOT set to "never" or "block always"
    Set to your preferred cookie option, restart your computer once, and see if your issue has been resolved.

  • App Store is asking for different account info

    I have an iPod Touch, 3rd gen (technically 2nd gen, I guess?) 8 GB.
    My brother and I have both of our iPods synced to one computer, but with different iTunes accounts.
    When I try to download certain apps, it shows my brother's email address, and asks for his password. When I submit his information, it asks me to update my billing information, saying "Your account has been accessed from a new computer or device, and you must verify your payment info before you can make purchases".
    It brings me to a screen to update my billing info, and my brother's information is already filled in.
    I have tried syncing my iPod to iTunes, making sure I was logged in to the iTunes store with my account. It is still asking for different account info. This is also happening with certain apps on my brother's iPod.
    Any ideas? Thanks.

    The diffrent apps "know" from which account you purchased them.
    So you have got apps from your account and from your brothers account on your device.
    I've got a simliar use. One account for the german appstore and another for the us store.

  • ITunes and App Store keep asking for password.

    If I log into the Mac App Store or iTunes to purchase an app/song I get prompted for a username and password, as expected; but then it just keeps asking. If I type in a purposly wrong password it will tell me it's wrong, but when I put in the correct one it seems to take it but the dialog just pops up again. This occurs on my MacBook Pro, my iMac and my MacPro. This also happens if I try to 'view account'. Every now and again I will break through this loop and see my account details, but if I try to change something, say my purchase methode, I get 'session timed out'. 
    I can log into the website just fine, I know the password is good.
    Any ideas?

    I'm having a similar problem. When I open iTunes I kept getting a "We're sorry, we cannot complete your request on the Itunes Store at this time. Please try again later." error message. I also couldn't update my apps. I was able to stop the messages by signing out. Unfortuantely, I can't sign in now. I don't get an incorrect password message, though. Instead I get the same error message.
    I then I tried updating my apps on my iPod Touch but then I get a "Cannot connect to the iTunes Store" error message.
    So, like you I think the problem is on their end. Hopefully, it's just a temporary glitch. I'm going to go my favorite coffee shop and see if I can download there.
    Thanks,
    Brian

  • App store keeps asking for old owner's password when I try to download updates, even though I am logged into my Apple account. It won't allow me to change ID to mine.

    I bought a used iMac recently, and sometimes the app store asks for the user password of the previous owner (and displays former owner's ID). It won't allow me to change ID to mine, even though I am signed into store with my own account (and this is shown in dropdown menu).  How can I make the store recognize my ID for downloads?

    It is showing updates because your machine is tied to the original purchase and will remain so until you wipe the drive.
    As you purchased it used and the seller obviously did not do what he was supposed to do and that is erase the hard drive and reinstall the original system, you will run in to far more difficult problems when you need to reinstall for whatever reason. The new licensing requirements are that any mac is sold with the original OS - any OS or app obtained at the app store is NOT transferable and the buyer needs to purchase their own license. That means you will not be able to reinstall the OS.
    At some point, you will need to try to get either the original install disks (from the seller or Apple) and wipe your drive and reinstall. Then you can download your own licensed copy of Mavericks and any apps you want.

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