App Store keeps showing update for program that has been uninstalled

The App Store keeps showing an update available for Virus Barrier Express even after I have removed it completely from my system.  Going into the Purchased list shows it is not installed.  When the application was installed it always said there was an update.  No matter how many times you clicked Update and allowed it to download and install the update, the App Store still showed the update needed to be installed.
On another machine it constantly shows an update for one of the installed applications but clicking the update button doesn't clear the update once it's been downloaded and installed.
Deleting the App Store preference hasn't resolved the issue.  Enabling the debug menu and using the Reset Applications option has not either.

I found out what was causing my problem (can't re-install an app that I deleted and which was purchased from the App Store). The app I was trying to re-install under Lion was Apple's Compressor v4 which is only available through the Mac App Store. However, even though I was booting from my one-and-only copy of Lion the Mac App Store was apparently getting confused by an old copy of Compressor v3.5 that was installed on another boot disk that I maintain for Snow Leopard. I'm running on a quad-disk Mac Pro so all four disks mount whenever I start the system. In any case, all I had to do was unmount the other disks and the Mac App Store then allowed me to install Compressor v4 on my Lion system.
The reason I was able to pinpoint this solution is that I wanted to run another Mac App Store app (Find Any File) and even though the Store said it was "Installed" I couldn't find the application in either the Lion Application folder or within LaunchPad. I then realized that the App Store was referencing the copy of that app that was stored on my Snow Leopard disk and unmounting that disk finally allowed me to install both Compressor v4 and Find Any File on my actual/current boot disk (i.e. Lion).
Now, the odd thing about this problem is that Compressor v4 wasn't installed on any of my disks, it was the older version of Compressor (v3.5.3) that apparently was preventing me from installing the new version 4 on my Lion system. In fact, Compressor v3.5.3 crashes immediately under Lion so that version of the app isn't even usable when I'm running Lion.
So, if you're having a problem with installation or app removal or updates from the Mac App Store try dismounting any other disks which you might have attached to your Mac and see it that solves your problem. If it does solve the problem then you can almost be assured that the cause of your difficulty is some file that is present on one of your other disks (i.e. app may not even be on your current boot disk).

Similar Messages

  • App Store icon show update for apps that i did not install.

    Hi, i seriously jammed with my head, my appstore show that there an update for this angry bird icon, but when i checked, i did not install any angry bird games on my macbook. how do i resolve this?

    It's quite likely that your son is making in-app purchases. Many free or inexpensive games offer additional features - levels, coins, tools, weapons, etc. - that are purchased from within the game, and these purchases can be quite expensive or can add up very quickly. Check your Purchase History for your iTunes Store account; such purchases would be reflected there. If they are, then ask your son about this. There may be no fraud at all.
    To prevent such unauthorized purchases from within an app, set the Restrictions on your son's iPhone to turn off In-App purchasing and, I'd recommend, to  the "immediate" setting for requiring a password for purchasing.
    Regards.

  • Mac app store always shows updates for not installed apps

    Hi,
    I've got fresh install of 10.7.1 (replaced hdd, installed via Restore OS usb flash drive). Everything works properly, except of Mac App Store.
    For some reason it shows me as updates all apps I ever purchased. Installed and updated to latest version, as well as not installed yet.
    Any way to fix this?
    Thanks!

    App Store support. There is troubleshooting and a contact link.
    Support
    Someone else was sent redemption codes to resolve the problem.

  • Iv downloaded the 0845 wizard from the App Store. Registered my details and it has been working. But for some reason it won't let me log in and keep saying failed every time I try to use it. Iv deleted and re-downloaded the app and it still says the same?

    Iv downloaded the 0845 wizard from the App Store. Registered my details and it has been working. But for some reason it won't let me log in and keep saying failed every time I try to use it. Iv deleted and re-downloaded the app and it still says the same?

    I would say to start by looking on their web site... unfortunately, that appears to be dead.
    Based on the horrible ratings on the App Store (1 star for the current version), I'm not surprised it doesn't work well.

  • App Store icon shows updates available, but all apps up to date

    Just bought Iphone 5c, second day, App store icon shows updates available, but PC, store and other Iphones show none.  Tried resetting, updates to ios 8.02, synching, going through each app individually to see if there is an update, no luck.
    Wnen I reset, the icon shows a badge with 7 updates available.  I opened App Store, bottom right (update icon) showed the same.  Tapped it, the update screen appears (as normal), and the 7 on the update icon disappeared, screen says UPDATES All apps are up to date.  However, on the home screen, the App store badge still shows 7 updates.
    Anyone else having the same prob?  What is the fix?

    Tried that, tries a soft reset, and a hard reset, no luck.  Funny thing is, my other iphones and IPad work fine, its just the Iphone 5.

  • Tried to install maverick but app store had 1 update for mountain lion so I installed it.it didn't restarted so I did n then it started installing mountain lion..

    Tried to install maverick but app store had 1 update for mountain lion so I installed it.it didn't restarted so I did n then it started installing mountain lion.
    I had 1 update for mountain lion so I did it said restart required but I got stuck in the middle of the process n  yhen it said install mountain lion again.
    Now what to do help me please

    iCloud isn't syncing them on your phone.  You simply added the email account to your phone and enabled calendar and notes syncing with the email provider, and the calendar and notes appear in the calendar and notes apps on your phone.  You can do this with Gmail, Yahoo and other IMAP account.  iCloud email is just another IMAP account, but syncs notes with Apple's iCloud server just as Gmail syncs notes and calendars with Google's server.
    iCloud didnt' set up a non-iCloud account on your Mac.  When you check Mail in System Preferences>iCloud, it only creates an iCloud email account.  You can also add other email accounts to your Mac by going to System Preferences>Mail,Contacts,Calendars and clicking on the "+" sign on the bottom of the left sidebar.  If you added these other email accounts to your Mac before you upgraded to Mountain Lion, these were simply maintained on your Mac after you upgraded.

  • I just bought a used XP Home Edition program that has been installed before. Will I be able to install this again on my computer or is it only a one time use software? I have the Product Key and CD.

    I just bought a used XP Home Edition software program that has been installed before. I have the Product Key and installation disc. Will I be able to install it on my own computer? Or, is this software (purchased retail) a one time install? Please advise.

    Depends on many things.
    If your system is Lion, XP can only be installed under VM.  BootCamp in Lion only accepts Windows 7.
    As to "one use only", if you are referring to OEM ...
    A reinstall can trigger the OS to "not register" because "a major component serial number or MAC (the network MAC chip) address" has changed, according to MS databases.
    But you can call MS to get the key reactivated, usually/sometimes.  It is worth a try, at least, before spending money on another Windows 7 package.  But this discussion should end *now* at "maybe" as it treads close to matters that forum Terms-of-Use would prefer we not discuss.

  • HT201272 why is itunes app store still showing prices for previous purchases?

    I have not had this problem until recently. prior to today, I could go into iTunes App Store and a show or movie I already own is available for download but now it shows the cost. I dare click on it for fear of being double billed. This is frustrating because iTunes just started allowing us to access our purchased content without connecting to the computer and downloading them as often as we wanted. Is this problem affecting others or just me?

    I started having the same problem yesterday.
    In fact, I just now downloaded a free app.  With the app now on my PC, it still shows that it is "free" rather than "downloaded" on the iTunes app page.  I moved the .jpa file out of the default folder, and refreshed the app page in iTunes.  Similarly, it does not show a "download" option like it should.  It makes re-downloading apps that I have paid for in the past difficult if there is not the "download" bar to indicate that I am entitled to the app.
    It's probably related, but at one point last night I had a bunch of apps with available updates.  I tried to go to the iTunes page on my PC to view the apps with updates.  At that point I got a pop-up window stating that I did not have any updates available, and it has been zero ever since.  I did not download the updates, nor did all of the apps disappear from the iTunes catalog.
    I have an iPad 2 and recently got an iPod Touch.  I want to re-download some non HD apps for the Touch that I ditched for HD versions on the iPad.  I, too, do not want to be re-billed.

  • App store got a updates for me, but its not my Apple ID

    I bought a second hand MacBook Pro from a colleague of mine at work, he erased all the things he wanted to save to himself and I deleted is user name and created my own user name and became the new Admin. ive updated to the new operating system "Yosemite" and everything works great so far. I received an alert on the app store that an updaet is waiting for me, but for some reason the app store wants the password Username previous admin Even I deleted it from the computer users, another strange thing is that I connected with my user name and my password to the app store so how can it be that he asks for username and password that does not exist on this computer ?

    Preparing a 2nd Hand Mac for use -
    You need to erase the HDD, reinstall the version of OS X that shipped from the factory on the Mac and then set it up as new with your own Apple ID.
    User Linc Davis explains how a new owner can prepare a 2nd hand Mac for their own use.
    https://discussions.apple.com/message/25468326

  • App store is showing updates available

    My App Store is showing that 2 updates are available but then states that there are no updates. I cannot get rid of this, no matter how many times I have tried

    http://www.apple.com/support/mac/app-store/contact.html?form=account
    BTW, I didn't know iMacs could run iOS. enter its OS into your profile.

  • Delete Release strategies for PO that has been delete

    Hii SAP Expert,
    I'm facing this problem whereby there are Purchase Order that have been inactive which mean the line item for the Purchase Order have been deleted. The concern is the release strategies still appear in ME29 for PO that have been deleted.
    How do i remove this PO from the release strategies ?

    Dear Nikamz,
    Check to the PO item detail , if the delivery complete indicator and final invoice indicator is ticked, then the release strategy will remain in document although you already delete all the PO line items, try to untick the indicator and then unreset the delete indicator and delete the item again, see whether the release strategy still exist, also you may try to check notes : 527995(run report  ZKSTAPO1 to update the STAPO field).
    Regards,
    w1n

  • How do I reformat an IPod Touch for Windows that has been formatted for a Mac?  All instructions I have been able to find use ITunes or Device Manager to reformat.  My IPod is not being recognized by ITunes or in Device Manager.

    I have an IPod Touch that has been formatted for a Mac.  All instructions I have been able to find use ITunes or Device Manager to reformat the device for Windows.  This cannot be done if Windows doesn't recognize the device.  Is there another way to set the device back to the factory settings directly on the device without using ITunes?

    Ipod touch is not formatted one way or the other at all.
    Just sync it to the new computer using itunes.
    iPod touch User Guide (For iOS 5.1 Software)

  • App Store keeps showing out-of-date updates

    This began since the last OS update - I install the available app updates, and then the App Store app on my phone shows a list of more available updates, but it's showing versions previous to the latest installed versions.
    iPhone 3G, OS v2.2.1.

    I was having this problem, too, but I hope I've fixed it. First, in iTunes, check out your Applications. Use the Show in Finder command to see if the downloaded apps folder has any duplicates.
    If your apps look good, try the following:
    1. Make sure your iPhone is disconnected. Restart your iPhone and do NOT open the App Store app until the end of this procedure.
    2. In iTunes on your computer, go to Preferences - Devices. Check Disable automatic syncing for iPhones and iPods. Click ok.
    3. Go back to Preferences - Devices, and Reset Sync History.
    4. Deauthorize Computer from the Store menu.
    5. Quit and restart iTunes.
    6. Authorize Computer from the Store menu.
    7. Repeat step #3.
    8. Within iTunes, check for updates to your apps.
    9. Connect your iPhone and wait for it to appear in the iTunes sidebar.
    10. Make sure your sync preferences are how you like them, especially for the Applications tab.
    11. Sync your iPhone.
    Hope this helps!

  • Why is App Store Icon Showing Update Needed?

    My App Store icon at the bottom of my desktop is showing I have 1 update available. When I go to the App Store the update is for an App that already has the most recent update (SmartReporter). How do I get rid of that annoying update (1) notice?

    2011 MBP i5 Mavericks
    I had the same problem. App store alerted me of the iMovie update. I updated shut down and restarted, the update was reflected in the last 30 days, and it also indicated that I needed to update iMovie, having the red indicator. I checked my applications and I had the iMovie 9.09, and the current iMovie version. I deleted Both the older version, and the newer version of iMovie, emptied the trash, closed all open programs, and then pressed the off button to shut down. Waited 30 seconds and pressed the on button, waited for everything to load then click the apple in the top left ,click on software update and the red indicator was GONE. Although I have never used the application, in my compulsive nature I just downloaded it again and no red indicators. I hope this helps my fellow Apple User having the same problem : )

  • Why does App Store icon show updates ready, but no updates show on update tab

    My home screen started showing that I had updates on the App Store icon, three days ago. Next day it showed three, then four and now it shows five updates, but when I go to Updates tab, I get just blank screen.

    There are a number of threads on this topic, not only for iPad but for iPhone as well. Appears to be an issue on Apple's side (not on our device). Not all users are being effected (I've had no issues whatsoever, for example). Nothing specific to this is reported on the Sytems status page (http://www.apple.com/support/systemstatus/), so the general assumption is that you need to wait it out.
    You might try a search to see if there any possible solutions or steps needed to re-establish the link to itunes/app stores. Sometimes after this sort of outage there are some actions that help get you reconnected more quickly. not sure if that is the case with this one.

Maybe you are looking for