App store launch problem
Since last week my App store just won't launch, dnt shw a error message, no nothing... There's js nthng but this Grey screen with the App store logo, the Loading gets on for some time but after that it stops at some point and then the Application is like it hung up coz wenevr a window is over it nd i return to App store window the Red Yellow Green buttons also dnt show up...
Plz Help...
Hi,
Download and install the v10.6.7 combo update available here.
The combo addresses Mac App Store bugs that may help. Make sure and restart your Mac after the combo is installed then launch the Mac App Store.
If you still have problems, you can email MAS Customer Support here. You should receive a response within 24 hours.
And troubleshooting links available here.
Carolyn
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http://www.apple.com/support/mac/app-store/troubleshooting/
Carolyn -
After i have tried to setup adobe flash player the biggest part of apps crashing while i'm trying to launch them.
Crash report from mac app store:
Process: App Store [2807]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 2.0 (376.6.2)
Build Info: Commerce-376006002000000~7
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: App Store [2807]
User ID: 501
Date/Time: 2015-04-01 14:12:00.647 +0300
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: 4A06BB76-839C-A6E7-AF34-6EAAF1464438
Time Awake Since Boot: 3300 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c4/491130xd27x7x6y9_4fzp7dh0000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
Could not obtain valid temporary directory for sandboxed app: Input/output error (5); returned size: 0
Application Specific Signatures:
_libsecinit_setup_sandbox():confstr(_CS_DARWIN_USER_TEMP_DIR...)
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_secinit.dylib 0x00007fff9a6bd51b _libsecinit_setup_app_sandbox + 905
1 libsystem_secinit.dylib 0x00007fff9a6bcb21 _libsecinit_initialize_once + 20
2 libdispatch.dylib 0x00007fff928e4c13 _dispatch_client_callout + 8
3 libdispatch.dylib 0x00007fff928e4b26 dispatch_once_f + 117
4 libSystem.B.dylib 0x00007fff948c8aaa libSystem_initializer + 131
5 dyld 0x00007fff6b1adceb ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 265
6 dyld 0x00007fff6b1ade78 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
7 dyld 0x00007fff6b1aa871 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 305
8 dyld 0x00007fff6b1aa806 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
9 dyld 0x00007fff6b1aa806 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
10 dyld 0x00007fff6b1aa806 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
11 dyld 0x00007fff6b1aa806 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
12 dyld 0x00007fff6b1aa806 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
13 dyld 0x00007fff6b1aa806 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
14 dyld 0x00007fff6b1aa6f8 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 138
15 dyld 0x00007fff6b1aa969 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 75
16 dyld 0x00007fff6b19d245 dyld::initializeMainExecutable() + 187
17 dyld 0x00007fff6b1a0be1 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 2716
18 dyld 0x00007fff6b19c276 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 512
19 dyld 0x00007fff6b19c036 _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff9a6bdeac rbx: 0x00007fff5fa2eeb0 rcx: 0x5b00b1d3aa612c86 rdx: 0x00007fff5fa2e378
rdi: 0x0000000000000000 rsi: 0x00007fff5fa2e570 rbp: 0x00007fff5fa2f6e0 rsp: 0x00007fff5fa2ea60
r8: 0x0000000000000000 r9: 0x00007fff95742d70 r10: 0x00007fff9a6bdeab r11: 0x00007fff5fa2ef15
r12: 0x0000608000181930 r13: 0x0000608000069ec0 r14: 0x00007fc611005a00 r15: 0x00000001001d8580
rip: 0x00007fff9a6bd51b rfl: 0x0000000000010206 cr2: 0x00007fff7db2a1b0
Logical CPU: 1
Error Code: 0x00000000
Trap Number: 6
Binary Images:
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0x7fff957ef000 - 0x7fff957f1fff com.apple.EFILogin (2.0 - 2) <39895ACB-E756-342C-ABE5-DB7100EF0A69> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff95976000 - 0x7fff9597afff com.apple.LoginUICore (3.0 - 3.0) <035C8626-9E66-3E3F-9976-BA4BCD9646F3> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff9597b000 - 0x7fff959b8ff3 com.apple.bom (14.0 - 193.6) <3CE5593D-DB28-3BFD-943E-6261006FA292> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff95a78000 - 0x7fff95a7dfff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff95a7e000 - 0x7fff95aecffb com.apple.Heimdal (4.0 - 2.0) <3E5DA653-A343-3257-ADE1-BA879BAE280F> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff95af1000 - 0x7fff95b0aff7 com.apple.CFOpenDirectory (10.10 - 187) <0F9747EF-12A3-3694-984D-0B8352CA6C0F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff95b0b000 - 0x7fff96655ff7 com.apple.AppKit (6.9 - 1344.72) <44EF7DEB-3072-3515-9F34-2857D557E828> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff966b5000 - 0x7fff966c3fff libIASAuthReboot.dylib (920) <B165E345-197F-3DC7-A52B-64C34FD95D0A> /usr/lib/libIASAuthReboot.dylib
0x7fff966c4000 - 0x7fff966cbfff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff96734000 - 0x7fff96826fff libxml2.2.dylib (26) <B834E7C8-EC3E-3382-BC5A-DA38DC4D720C> /usr/lib/libxml2.2.dylib
0x7fff9683e000 - 0x7fff9683fff7 com.apple.print.framework.Print (10.0 - 265) <3BC4FE7F-78A0-3E57-8F4C-520E7EFD36FA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff96840000 - 0x7fff96850ff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib
0x7fff96851000 - 0x7fff9686bff7 com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff9686c000 - 0x7fff96bd7fff com.apple.VideoToolbox (1.0 - 1562.107) <2EAFB008-7F19-34C2-A5A6-43B4CD35FEF3> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff96bd8000 - 0x7fff96d43ff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff96d44000 - 0x7fff96d5fff7 libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib
0x7fff972f2000 - 0x7fff982a9ffb com.apple.WebCore (10600 - 10600.3.15) <59A28076-26E4-3CE2-B6FC-AF59308C0B95> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff983ca000 - 0x7fff983d5fdb com.apple.AppleFSCompression (68.1.1 - 1.0) <F30E8CA3-50B3-3B44-90A0-803C5C308BFE> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff983d6000 - 0x7fff9840efff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff98429000 - 0x7fff98455fff libsandbox.1.dylib (358.1.1) <BA84BDAF-2C59-3CED-8970-9FB029BD7442> /usr/lib/libsandbox.1.dylib
0x7fff98493000 - 0x7fff98495ff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff984ab000 - 0x7fff984b3ff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff984b4000 - 0x7fff984beff7 com.apple.NetAuth (5.0 - 5.0) <B9EC5425-D38D-308C-865F-207E0A98BAC7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff984bf000 - 0x7fff985e1ff7 com.apple.LaunchServices (644.12.4 - 644.12.4) <59E909E8-ED4A-33EA-B85D-D409BADDF854> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff98749000 - 0x7fff9874bff7 libsystem_sandbox.dylib (358.1.1) <95312E09-DA28-324A-A084-F3E574D0210E> /usr/lib/system/libsystem_sandbox.dylib
0x7fff9874c000 - 0x7fff98758ff7 com.apple.OpenDirectory (10.10 - 187) <8B98ECCB-7EFA-3A58-BD2B-A0835D869B1A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff98759000 - 0x7fff98781fff libxpc.dylib (559.10.3) <876216DC-D5D3-381E-8AF9-49AE464E5107> /usr/lib/system/libxpc.dylib
0x7fff98aaa000 - 0x7fff98b11ffb com.apple.datadetectorscore (6.0 - 396.1.1) <80379385-A4EC-3F9B-AFED-9B1DF781943D> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff98b12000 - 0x7fff98b21fff com.apple.LangAnalysis (1.7.0 - 1.7.0) <D1E527E4-C561-352F-9457-E8C50232793C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff98b22000 - 0x7fff98cd2ff7 com.apple.QuartzCore (1.10 - 361.15) <72A78C43-30DF-3748-9015-4B28119DB27B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff98cd3000 - 0x7fff98d2efff libTIFF.dylib (1232) <29A5C7F7-D50B-35B3-8FA2-A55A47E497A6> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff98d4b000 - 0x7fff9901aff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff9901b000 - 0x7fff9906cff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <56AA4060-63DF-3DF0-AB8A-880D0DD6F075> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff9906d000 - 0x7fff990c7ff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff990c8000 - 0x7fff990c8fff com.apple.Accelerate (1.10 - Accelerate 1.10) <F1B96A61-7E4B-31BD-A35B-BA7EF1F16EF4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff990f9000 - 0x7fff99129fff libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
0x7fff9912a000 - 0x7fff9912bff7 libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib
0x7fff9916c000 - 0x7fff99188fff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff9919e000 - 0x7fff991ecfff libcurl.4.dylib (83.1.2) <337A1FF8-E8B1-3173-9F29-C0D4C851D8E1> /usr/lib/libcurl.4.dylib
0x7fff991ed000 - 0x7fff99201ff7 com.apple.MultitouchSupport.framework (262.33.1 - 262.33.1) <62DF9340-01A1-3E12-A604-C90F6361FD9E> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff99303000 - 0x7fff99349ff7 libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
0x7fff9934a000 - 0x7fff99399ff7 com.apple.opencl (2.4.2 - 2.4.2) <D16CFDE6-B5F7-301A-995E-8B583D8C675A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff993b8000 - 0x7fff9942cff3 com.apple.securityfoundation (6.0 - 55126) <DEC91795-7754-334A-8CDA-B429F41B922D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff9942d000 - 0x7fff99479ff7 libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
0x7fff99500000 - 0x7fff99521fff com.apple.framework.Apple80211 (10.1 - 1010.64) <A7378C4B-FFD3-35B9-93E8-0534A2A7B51F> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff9952a000 - 0x7fff9952efff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff9952f000 - 0x7fff99562ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff99563000 - 0x7fff99589ff7 com.apple.ChunkingLibrary (2.1 - 163.1) <3514F2A4-38BD-3849-9286-B3B991057742> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff99597000 - 0x7fff9959afff libScreenReader.dylib (390.21) <364E0A52-4076-3F55-8C77-7CC5E085E4C4> /usr/lib/libScreenReader.dylib
0x7fff9959b000 - 0x7fff995aeff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff995af000 - 0x7fff99672ff7 libvMisc.dylib (516) <A84F3A3B-D349-3FBC-B5A6-E0F572734073> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff99673000 - 0x7fff996bdfff com.apple.DiskManagement (7.1 - 847.1) <DC68FBAD-CAC1-30EA-B979-FFED401ADA21> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff996be000 - 0x7fff996beff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff996c3000 - 0x7fff996c8ff7 libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
0x7fff996cf000 - 0x7fff99718ff3 com.apple.HIServices (1.22 - 520.12) <8EAC82AB-6A7D-3606-AF6F-60A9410D1278> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff99961000 - 0x7fff99bdcff7 com.apple.CoreData (111 - 526.1) <DC4F037B-B7F4-381A-B939-4414489D76BF> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff99bdd000 - 0x7fff99be8ff7 libcsfde.dylib (471.10.6) <E1BF5816-3CE6-30CE-B3EE-F68CB6BA1378> /usr/lib/libcsfde.dylib
0x7fff99be9000 - 0x7fff99c8bff7 com.apple.Bluetooth (4.3.2 - 4.3.2f6) <95676652-21AB-3FFA-B53D-EBC8BF4E913E> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff99c8c000 - 0x7fff99dd4ff7 com.apple.WebKitLegacy (10600 - 10600.3.18) <91B3E705-1378-3F73-B079-3223E838B629> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebKitLegacy. framework/Versions/A/WebKitLegacy
0x7fff9a052000 - 0x7fff9a058fff com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <BB2D573F-0A01-379F-A2BA-3C454EDCB111> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff9a059000 - 0x7fff9a085fff com.apple.framework.SystemAdministration (1.0 - 1.0) <F2A164C7-4813-3F27-ABF7-810A5F4FA51D> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff9a337000 - 0x7fff9a33dff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff9a33e000 - 0x7fff9a34bff7 libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
0x7fff9a34c000 - 0x7fff9a3beff7 com.apple.framework.IOKit (2.0.2 - 1050.10.8) <FDFB1FBE-6A0E-3D63-828C-CD53500FCB0F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff9a3bf000 - 0x7fff9a3c1fff libCVMSPluginSupport.dylib (11.1.1) <DA0706C5-F02A-3F3D-8EBA-18C04313CA2C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff9a3c2000 - 0x7fff9a3fdfff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff9a3fe000 - 0x7fff9a421ff7 com.apple.framework.familycontrols (4.1 - 410) <153DC4C9-3C06-3147-8AC6-024AB4819C00> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff9a422000 - 0x7fff9a422fff com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff9a423000 - 0x7fff9a4e3fff com.apple.backup.framework (1.6.2 - 1.6.2) <63E8CA47-B7B8-3A63-B505-D1622CE52527> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff9a4e4000 - 0x7fff9a4f5ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x7fff9a4f6000 - 0x7fff9a5dafff libcrypto.0.9.8.dylib (52.10.1) <2A2924DE-63FB-37F6-B102-84D69240675B> /usr/lib/libcrypto.0.9.8.dylib
0x7fff9a678000 - 0x7fff9a6a0fff libsystem_info.dylib (459) <B85A85D5-8530-3A93-B0C3-4DEC41F79478> /usr/lib/system/libsystem_info.dylib
0x7fff9a6a1000 - 0x7fff9a6a3fff com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff9a6b7000 - 0x7fff9a6bbfff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff9a6bc000 - 0x7fff9a6bdfff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff9a6be000 - 0x7fff9a73bfff com.apple.CoreServices.OSServices (640.3 - 640.3) <84A91B00-0ED4-350C-B30A-AEAE437AE02A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff9a73c000 - 0x7fff9a73fff7 com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff9a885000 - 0x7fff9ac92ff7 libLAPACK.dylib (1128) <F9201AE7-B031-36DB-BCF8-971E994EF7C1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff9aca1000 - 0x7fff9accefff com.apple.Accounts (113 - 113) <990F0F61-6AC5-3076-932E-02A9A7F75AC4> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff9accf000 - 0x7fff9ad61fff com.apple.SoftwareUpdate.framework (6 - 744.3.1) <5D93AF83-C519-3B20-A7B5-6BB3D4E9516D> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x7fff9ad71000 - 0x7fff9ad7cfff libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
0x7fff9adbe000 - 0x7fff9adc9ff7 com.apple.speech.synthesis.framework (5.3.3 - 5.3.3) <7DF3C68C-B219-3E13-AE72-24B8606A1560> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff9ade9000 - 0x7fff9ae05ff7 com.apple.pluginkit.framework (1.0 - 1) <FEB6FF0B-A688-37C9-93CF-E886E7ED3141> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x7fff9ae06000 - 0x7fff9ae21fff com.apple.PackageKit.PackageUIKit (3.0 - 436) <A9D85786-9323-3C2D-A6A0-83443014A750> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
0x7fff9aea1000 - 0x7fff9b2d1fff com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff9b2d2000 - 0x7fff9b2d5fff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1503
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=223.8M resident=61.4M(27%) swapped_out_or_unallocated=162.4M(73%)
Writable regions: Total=30.7M written=624K(2%) resident=828K(3%) swapped_out=0K(0%) unallocated=29.9M(97%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 22.2M
MALLOC (admin) 16K
STACK GUARD 56.0M
Stack 8192K
VM_ALLOCATE 52K
__DATA 19.0M
__IMAGE 528K
__LINKEDIT 70.5M
__TEXT 153.3M
__UNICODE 544K
shared memory 4K
=========== =======
TOTAL 330.2M
Model: MacBook7,1, BootROM MB71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.60f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463132383634485A2D314731463120
Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463132383634485A2D314731463120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545025B9SA02, 250,06 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:Back up all data before proceeding.
This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
Another App Store Updates problem
I can fire up App Store just fine and get to "Featured" and all of the sections except "Updates" where
it spins then provides the "the app store is temporarily unavailable. please try again later" popup.
This was happening on 10.8.4 so I upgraded from an already downloaded copy of 10.8.5.
This didn't fix the problem.
I checked the logs and am getting messages like these:
Dec 13 18:29:32 gondor App Store[873]: FRWebDelegate: Received http status code 500 on response.
Dec 13 18:29:42 gondor storeagent[235]: CKSoftwareMap: updateRequestBodyData:includeInstalledApps:includeBundledApps:conditionally:had UnadoptedApps:waitUntilMapIsLoaded: timed out waiting for mdSemaphore
Fortunately, I am able to go to the command line and use the softwareupdate program and do my updates manually so I know that the problem is at the App Store leve.
So, how do I get Updates to work again? I've done stuff like Repair Disk Permissions and Verify Disk, reinstalled iTunes and a few other things but nothing seems to work.
Thanks,
-XRead this whole message before doing anything.
Back up all data.
Quit the App Store application if it’s running. Wait at least 10 seconds before continuing.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Delete the following items from the Library folder (some may not exist):
Caches/com.apple.appstore
Caches/com.apple.storeagent
Caches/storeagent
Containers/com.apple.appstore
Cookies/com.apple.appstore.cookies
Preferences/ByHost/com.apple.appstore.*.plist
Preferences/ByHost/com.apple.storeagent.*.plist
Preferences/com.apple.storeagent.plist
Here * stands for a long string of letters, numbers, and dashes. Leave the Library folder open. Try the App Store again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit again and wait 10 seconds. Go back to the Finder and move the following item from the open Library folder to the Desktop:
Preferences/com.apple.appstore.plistTest. If the App Store now works, delete the file you moved to the Desktop. Otherwise, quit again. Put back the file you moved, overwriting the newer one that may have been created in its place, and continue.
Step 3
If you still have problems, quit the App Store again.
Triple-click anywhere in the line of text below on this page to select it:
open $TMPDIR../C
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). Depending on which web browser you use, you may have to press the return key. A folder should open. Inside that folder, there may be subfolders with the names
com.apple.appstore
com.apple.WebKit.WebContent+com.apple.appstore
If so, delete them. You can then quit Terminal. Test. -
Iphoto, the App Store, iMessage problems on OSX 10.8.5
I have a couple of problems.
Firstly, my imessage does not work. When I send messages it does not deliver them, and puts this little red exclamation point next to the message. When Imessge is not active i recieve old texts from weeks ago in the top right hand cornor of my computer. When i click on it and want to send an imessage it does not let me.
Second, iphoto. Is there any way to speed up iphoto? It runs espically so compared to other programs. I realize that I do have around 10,000 picutures, but shouldnt it be able to handle it?
Lastly, the App Store. This gives me the most difficulties. I have updates and it will not let me download them. I have to accept purchases but just like the downloads, when i click on the accept button it will not actually do it. It just clicks it. One of the biggest problems is that it will not let me even sign in the my account. I have tried different tactics but everytime i click on a sign in option, it does the same thing as when i click download or accept. How do i fix this? Do I uninstall the app store? but then i dont know how to get it back.
Note: Imove, iphoto, and bascally everything else came with the mac when i bought it. I did not buy these separate from the app store and such.
This is getting very frustrating. Thank you for your help if there is any!Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Hi,i can't access with my app store feature and top charts.Kindly assist me pls.Im being this problem for 3months.pls
Jyothsna wrote:
my problem is the users already purchased the app should have 1 year validity ,after that i want the user to use "Update Subscription".
Can you explain this a bit more? Users who purchase the app should have a 1 year validity for what? Are you talking about the app purchase or the in-app purchase? Are you talking about future in-app purchases or people who have already purchased your app before you added the in-app purchase feature?
Can i get the Purchase date of the app based on the user from app store.
Yes. When your app completes the in-app purchase, it should forward the receipt to your server, which will verify it with iTunes, and complete the transaction. All the details are here. -
HT2534 i phone 4s app store download problem
when i am downloading free apps from app store it is showing "your account is not valid for use in the emirati store.you must switch to the indian store before purchasing.how can i correct this
I had the same problem. Go to Store---View My Account and then click edit on your billing information. You may need to retype in your credit card security code. It was blank on mine and after I typed it in I was able to download the app.
-
10.8.4 Update - App Store - Waiting Problem?
I checked for updates last night and the App Store opened and said 10.8.4 was available. I clicked 'update' and it showed as 'waiting'. This morning, fifteen hours later, the App Store still shows 'waiting'. I am unable to log out or shut down. I get a couple differnent info boxes when trying, one says "OS updates must complete before App Store can quit, and the other says "Can not quit when updates are in progress". When looking at my switch, it doesn't appear data is being transfered. Any ideas would be greatly appreciated as I'm unable to log off so my wife can log in. I'm not at my machine but have kept my software up to date so I'm positive I'm running 10.8.3.
Thanks much.Doug in Alaska wrote:
Yes, I was able to download it but I didn't interupt the download...
A tip for the future. Instead of relying on the App Store for system updates, you can go here and get them directly, cancel them in the middle if the connection is too slow, and install them when it's convenient for you rather than the App Store. Moreover, you can choose to download and use the combo updater rather than the incremental version. The combo is larger but installs all the updates released since the original version of Mountain Lion, which can fix a lot of incipient problems. -
Hey,
I have two apple accounts that have a suite of downloaded applications between them that I use on a regular basis. On one apple account I can update my apps fine. When I log on to the other to update the other apps the updates never commence and I get an error message:
"We could not complete your request.
There was an error in the app store. Please try again later (13)."
I have already researche solutions to this problem unsuccessfully.
https://discussions.apple.com/thread/3794975?start=0&tstart=0
Any help would be greatly appreciated.
Regards,
RichardHey,
I have two apple accounts that have a suite of downloaded applications between them that I use on a regular basis. On one apple account I can update my apps fine. When I log on to the other to update the other apps the updates never commence and I get an error message:
"We could not complete your request.
There was an error in the app store. Please try again later (13)."
I have already researche solutions to this problem unsuccessfully.
https://discussions.apple.com/thread/3794975?start=0&tstart=0
Any help would be greatly appreciated.
Regards,
Richard -
I have a Macbook Pro with OS 10.6.8. When launching App Store, it always crashes. Any thoughts?
Download and install the latest ComboUpdater 10.6.8 from here http://support.apple.com/kb/DL1399
This usually brings back the Mac App Store.
Stefan
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