App Store Loading Indefinitely after Yosemite Upgrade
Hello,
After the Yosemite upgrade, I cannot get the app store to actually load. It just perpetually spins the loading icon next to the < > buttons. I see that I have pending upgrades.
I've tried different internet connections, coffee shops, is there a workaround? I really don't want to "restore" my OS unless I have to.
I had similar problems.
I noticed that there where a lot of other applications than App store that were struggling with internet connectivity as well. I was using Wifi at the time.
So I thought; maybe its not a problem with the apps, but with the Wifi.. Sure enough, as soon as i plugged my laptop into the router with a cable, everything worked a 100%.
When I switched back to wifi, it went back to the previous crappy state.
But it seems like I managed to fix this as well, while being connected to Wifi and no cable:
-Go to System preferences
-Network
-On the top of the window, there is a drop down menu for switching "location".
-Select Automatic
And that did the trick for me.. My location was set to something else than "Automatic", some Netflix trickery I've done a long time before updating to Yosemite...
Hope this can help you as well:-)
Similar Messages
-
App store account corrupt after ios5 upgrade
After upgrade to ios5 my app store account seems corrupt.
1: My purchased apps disappeared BOTH from phone AND from app store. There are no apps listed under Purchased inn App store.
2: I cannot download any apps. My App store account expects me to fill in "a valid US address" to let me. Since I live in Europe, this is obviously difficult. Result is: no apps for me - no reloads, no updates, no new ones.
Any known fixes?
ThanksI had similar problems.
I noticed that there where a lot of other applications than App store that were struggling with internet connectivity as well. I was using Wifi at the time.
So I thought; maybe its not a problem with the apps, but with the Wifi.. Sure enough, as soon as i plugged my laptop into the router with a cable, everything worked a 100%.
When I switched back to wifi, it went back to the previous crappy state.
But it seems like I managed to fix this as well, while being connected to Wifi and no cable:
-Go to System preferences
-Network
-On the top of the window, there is a drop down menu for switching "location".
-Select Automatic
And that did the trick for me.. My location was set to something else than "Automatic", some Netflix trickery I've done a long time before updating to Yosemite...
Hope this can help you as well:-) -
Just installed Mac OS X 10.8.5 on a Mac Pro 2010 platform.
The App Store shows there is an upgrade, so I click the download button.
After about 2 hrs the process stops and an Error (102) appears on the screen.
Any idea what goes wrong?
THXahstephen wrote:
Thank you for the response.
The upgrade I'm interested is for OS X v.10.8.5...
...The App Store page shows 2 different upgrades:
Mountain Lion (10.8.5) Software Upgrade, and
Yosemite FREE upgrade
If the App Store is showing 10.8.5 as an update, what do you currently have installed? The final update to Mountain Lion was 10.8.5, and since the basic OS installation of Mountain Lion is no longer offered in the App Store, that would suggest you're currently at an earlier version of Mountain Lion - 10.8.x where x=less than 5. If that's the case, I'd suggest getting the 10.8.5 update. There is also a Supplemental Update for 10.8.5 and that may be what the App Store is offering. -
Mail App keeps freezing and crashing after yosemite upgrade. Cant create new emails.
Mail App keeps freezing and crashing after yosemite upgrade. Cant create new emails. Is there a fix to these issues?
Hi,
When I read these Threads in Yosemite I am filtered to show only the one listing Messages (the App) as the App involved.
This form of tagging a Thread no longer shows up in the current software used to run the Discussions.
Did you use the Mail and the Messages tags ?
It is difficult as many Mail help items refer to emails and "messages".
With me posting to the thread it should raise it to near the top again and maybe someone who knows about Mail will post.
8:03 pm Tuesday; February 3, 2015
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
How can you change apps store when you travel around the world?
After upgrading to IOS6, suddently my iPad has switch me to the greek apps store instead of leaving me into my canadian apps store.
Therefore, I cannot upgrade 60+ apps on my iPad.
Does someone know how to revert this situation?
Thanks for your help!Try this:
1. App Store>Feature>Apple ID (at bottom of page)
2. Tap on Apple ID>View Apple ID
4. Enter your password
5. Country/Region>Change Country or Region -
Mac Mini (Mid-2011 Core i7) Slow after Yosemite Upgrade
I've searched the other "slow after Yosemite upgrade" threads but those seem to relate to Core Duo 2 machines with less RAM. I have a Core i7 MM w/ 8GB of RAM, after the Yosemite upgrade it constantly lags, I can barely type on it these days because the text lags so badly. It's unusable to say the least. Is there anything I can do to speed it up? There must be a reason why the performance is so bad.
Problem description:
Slow after Yosemite upgrade.
EtreCheck version: 2.1.8 (121)
Report generated 1 March 2015 8:48:15 pm AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
Mac mini (Mid 2011) (Technical Specifications)
Mac mini - model: Macmini5,2
1 2.7 GHz Intel Core i7 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6630M - VRAM: 256 MB
Thunderbolt Display 2560 x 1440
DX80 spdisplays_1080p
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 12:20:13
Disk Information: ℹ️
Hitachi HTS727575A9E362 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.96 GB (551.28 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. iPad
Apple Inc. Apple Thunderbolt Display
Apple Inc. FaceTime HD Camera (Display)
Apple Inc. Display Audio
Firewire Information: ℹ️
BUFFALO INC. HDD 800mbit - 800mbit max
EFI (disk2s1) <not mounted> : 210 MB
ext2tb (disk2s2) /Volumes/ext2tb : 2.00 TB (686.75 GB free)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt Display
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Click for support]
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
[running] net.culater.SIMBL.Agent.plist [Click for support]
[loaded] org.gpgtools.gpgmail.enable-bundles.plist [Click for support]
[loaded] org.gpgtools.gpgmail.patch-uuid-user.plist [Click for support]
[loaded] org.gpgtools.Libmacgpg.xpc.plist [Click for support]
[loaded] org.gpgtools.macgpg2.fix.plist [Click for support]
[running] org.gpgtools.macgpg2.gpg-agent.plist [Click for support]
[loaded] org.gpgtools.macgpg2.updater.plist [Click for support]
Launch Daemons: ℹ️
[running] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
[loaded] org.gpgtools.gpgmail.patch-uuid.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[running] com.google.Chrome.framework.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
Google Drive Application (/Applications/Google Drive.app)
Dropbox Application (/Applications/Dropbox.app)
SpiderOak Application (/Applications/SpiderOak.app)
AirServer Application Hidden (/Applications/AirServer.app)
Plex Media Server Application (/Applications/Plex Media Server.app)
Box Sync Application (/Applications/Box Sync.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 21 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
1Password
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
GPGPreferences [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.96 GB Disk used: 197.68 GB
Destinations:
ext2tb [Local]
Total size: 2.00 TB
Total number of backups: 38
Oldest backup: 2012-10-07 09:09:10 +0000
Last backup: 2015-03-01 09:07:46 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 197.68 GB X 3)
Top Processes by CPU: ℹ️
40% WindowServer
12% firefox
2% Activity Monitor
1% Box Sync Monitor
1% sysmond
Top Processes by Memory: ℹ️
533 MB mds_stores
498 MB firefox
429 MB softwareupdated
172 MB InterCheck
155 MB SpiderOak
Virtual Memory Information: ℹ️
8.58 GB Free RAM
4.31 GB Active RAM
2.49 GB Inactive RAM
1.79 GB Wired RAM
10.08 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 1, 2015, 08:38:46 PM /Library/Logs/DiagnosticReports/SpiderOak_2015-03-01-203846_[redacted].cpu_reso urce.diag [Click for details]
Mar 1, 2015, 08:30:37 PM /Library/Logs/DiagnosticReports/WindowServer_2015-03-01-203037_[redacted].cpu_r esource.diag [Click for details]
Mar 1, 2015, 04:42:31 PM /Library/Logs/DiagnosticReports/firefox_2015-03-01-164231_[redacted].cpu_resour ce.diag [Click for details]
Mar 1, 2015, 08:26:20 AM Self test - passedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Battery drain after yosemite upgrade
Can somebody solve my issue of battery drain after installing yosemite on my mac book air? battery used to last twice longer on the older OS
have done a entre check as below
Problem description:
Battery drain after Yosemite upgrade on mac book air 11”
EtreCheck version: 2.0.11 (98)
Report generated 24 November 2014 5:36:32 pm IST
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2013) (Verified)
MacBook Air - model: MacBookAir6,1
1 1.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:56:56
Disk Information: ℹ️
APPLE SSD TS0128F disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 120.47 GB (78.59 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
MobileBrServ: Path: /Library/StartupItems/MobileBrServ
StartOuc: Path: /Library/StartupItems/StartOuc
Startup items are obsolete and will not work in future versions of OS X
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
1% fontd
0% sysmond
0% AppleSpell
0% notifyd
Top Processes by Memory: ℹ️
168 MB com.apple.WebKit.WebContent
168 MB Mail
137 MB softwareupdated
73 MB Safari
64 MB mds_stores
Virtual Memory Information: ℹ️
440 MB Free RAM
1.78 GB Active RAM
1.47 GB Inactive RAM
608 MB Wired RAM
1.07 GB Page-ins
213 KB Page-outs -
Late 2012 Mac Mini slow after Yosemite upgrade
First time on forums - hope Im not asking a questions that has been asked several times before. I purchased a mac mini not even a year ago, and its was plenty fast until I updated to Yosemite. I also found a link to Etresoft from another questions and ran it. For the sake of expediency - Ill go ahead and post the results. Any thoughts? - all help is more appreciated than I can express in words..
Problem description:
Mac running very slow after Yosemite upgrade
EtreCheck version: 2.1.8 (121)
Report generated February 8, 2015 at 7:30:25 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
Mac mini (Late 2012) (Technical Specifications)
Mac mini - model: Macmini6,1
1 2.5 GHz Intel Core i5 CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
8 GB DDR3 1067 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
SMS19A450 1440 x 900 @ 60 Hz
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: one day 23:7:9
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (240.73 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
VIA Labs, Inc. USB3.0 Hub
Western Digital My Book 1230 4 TB
EFI (disk4s1) <not mounted> : 315 MB
Time Machine (disk4s2) /Volumes/Time Machine : 4.00 TB (2.80 TB free)
VIA Labs, Inc. USB3.0 Hub
hub_device
Western Digital My Passport 0741 2 TB
EFI (disk2s1) <not mounted> : 210 MB
2 T - Passport Drive - User Data (disk2s2) /Volumes/2 T - Passport Drive - User Data : 2.00 TB (1.47 TB free)
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB2.0 Hub
hub_device
Apple, Inc. Keyboard Hub
Logitech Optical USB Mouse
Apple Inc. Apple Keyboard
MediaTek Inc MT1887 507.9 MB
disk5s1 (disk5s1) <not mounted> : 32 KB
JayHoferEDIT2014 (disk5s2) /Volumes/JayHoferEDIT2014 : 502 MB (0 B free)
Apple, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
Seagate FreeAgent FW 800mbit - 800mbit max
EFI (disk3s1) <not mounted> : 210 MB
2 T - Fire Drive (disk3s2) /Volumes/2 T - Fire Drive : 2.00 TB (1.61 TB free)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Magican.app
[not loaded] com.magican.iokit.filemon (1 - SDK 10.7) [Click for support]
[not loaded] com.magican.iokit.netmon (1 - SDK 10.7) [Click for support]
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) [Click for support]
[loaded] net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) [Click for support]
/Library/Extensions
[loaded] com.karios.driver.DuetDisplay (1 - SDK 10.10) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
[killed] com.apple.xpc.loginitemregisterd.plist
5 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
4 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.backblaze.bzserv.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.magican.castle.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
[running] net.kromtech.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.amazon.music.plist [Click for support]
[running] com.backblaze.bzbmenu.plist [Click for support]
[running] net.kromtech.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
duet Application (/Applications/Duet.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
Dropbox Application (/Applications/Dropbox.app)
Google Chrome Application (/Applications/Google Chrome.app)
Box Sync UNKNOWN (missing value)
Knock Application (/Applications/Knock.app)
MagicanMonitor Application (/Applications/Magican.app/Contents/Frameworks/MagicanMonitor.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User internet Plug-ins: ℹ️
Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]
3rd Party Preference Panes: ℹ️
Backblaze Backup [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 258.52 GB
2 T - Passport Drive - User Data: Disk size: 2.00 TB Disk used: 532.92 GB
Destinations:
My Book [Local]
Total size: 4.00 TB
Total number of backups: 69
Oldest backup: 2014-05-28 08:55:42 +0000
Last backup: 2015-02-09 03:04:24 +0000
Size of backup disk: Adequate
Backup size 4.00 TB > (Disk used 791.44 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
4% MailTab Pro for Gmail
3% Google Chrome
2% MagicanMonitor
1% bztransmit
Top Processes by Memory: ℹ️
490 MB MailTab Pro for Gmail
412 MB softwareupdated
283 MB AntiVirus
271 MB Google Chrome Helper EH
232 MB Google Chrome
Virtual Memory Information: ℹ️
2.53 GB Free RAM
6.05 GB Active RAM
1.39 GB Inactive RAM
1.70 GB Wired RAM
91.14 GB Page-ins
154 MB Page-outs
Diagnostics Information: ℹ️
Feb 8, 2015, 08:27:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-08-082716_[reda cted].crash
Feb 6, 2015, 08:20:10 PM Self test - passed
Feb 6, 2015, 07:49:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/DashlaneAgent_2015-02-06-19491 1_[redacted].crash1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
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5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1217 ' 0.5 0.25 10 1000 15 5120 1000 25000 1 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1000 80 40 500 300 85 25 20480 262144 20 2000 524288 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays CFBundleIdentifier 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' 'com\\.apple\\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n'"${k[22]}"'%s\n' {Privacy,Mode}': %s\n' '\n ...and %s more line(s)\n' 'RSSI: %s\nNoise: %s\nTx rate: %s\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'checksum: %s\n%s\n' '%d MB: %s\n' );b=(com.adobe.{AAM.Updater-1.0{,},AdobeCreativeCloud,CS{4,5}ServiceManager,fpsaud,SwitchBoard{,}} ${k[21]}{aelwriter,{AirPortBaseSt,SafariNotific}ationAgent,FolderActions.enabled,installer.osmessagetracing,mrt.uiagent,ReportCrash.Self,{rp,usb}muxd} com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.daemon{,} com.microsoft.office.licensing.helper com.oracle.java.{Helper-Tool,JavaUpdateHelper{,}} com.teamviewer.{Helper,teamviewer{,_desktop,_service}} org.macosforge.xquartz.{privileged_{,},}startx );c=(879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' BEGIN { FS=":";if(system("sw_vers -productVersion|grep -q ^10\.1")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' { sub(/ :/,"");print|"tail -n'${p[10]}'";} ' ' NR==2&&$4<='${p[7]}' { print $4;} ' ' ($1~"wir"&&$2>'${p[22]}')||($1~"uts"&&$2>'${p[19]}') { print $1" "int($2);} ' '|grep DYLD' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q":"$0":"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/ /{print};END{if(NR<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { if(NR<'{${p[14]},${p[21]}}') printf("^/[Sp]|'${k[21]}'");} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print;} END { split("'"${b[*]}"'",b);split("'"${c[*]}"'",c);for(i in b) print b[i]".plist\t"c[i];} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' ' $2=="=" { gsub(/[()"]/,"",$3);print $3;} ' ' /^\// { sub("/dev/","",$1);printf("%s: %s\n",$1,$9);} ' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1=="op" {m=$3};$1~"lN" {N=$2};$1~"lR" {S=$2};$1~"Tx" {T=$2};$1~/^st/ {s=$2};$1~"li"&&$3!~"wpa2" {printf("'"${f[5]}"'",toupper($3))};END { if(S*N*T&&(S-N<'${p[5]}'||T<'${p[20]}')) printf("'"${f[8]}"'",S,N,T);if(s~/^r/&&m!~/^st/) printf("'"${f[6]}"'",m);} ' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS=":";} $2<=m[$1]{next} $1<9 { o[$1]=o[$1]"\n "$3" (UID "$4"): "$2;} $1==9&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==10&&$5 { p="ps -c -ocomm -p"$5"|sed 1d";p|getline n;close(p);if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" UID ("$4"): "$2;} $1~/1[12]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { u1="Mb/s";u2="per sec";u3="ms/s";u4="KiB/s";u5="%";u6="total";u7="MB";u8="ports";u[1]=u1;u[2]=u1;u[3]=u3;u[4]=u4;u[5]=u5;u[6]=u6;u[7]=u7;u[8]=u8;u[9]=u2;u[10]=u2;u[11]=u2;u[12]=u2;l[1]="Net in";l[2]="Net out";l[3]="I/O wait time";l[4]="I/O requests";l[5]="CPU usage";l[6]="Open files";l[7]="Memory";l[8]="Mach ports";l[9]="File opens";l[10]="Forks";l[11]="Failed forks";l[12]="System errors";for(i in o) print "\n"l[i]" ("u[i]")\n"o[i];} ' ' END{if($3~/[0-9]/)print$3} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[18]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[9]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[18]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[19]}"'\\ :'"${k[16]}"' \""$0"\"/*/'${k[20]}'";p|getline b;close(p);if(b~/ /||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[20]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/:/;s/(\n)c/\1:/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2 \1/p' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8}':/;s/ *: */:/g;p;' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS=":"} { printf("'"${f[10]}"'",$1/1048576,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[17]}}'/ { getline d;if(d~"t") D=D"\n"$1;} END { print D;} ' ' NR>1&&$3!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $3":"$2;} ' '|tail -n'${p[6]} ' $1>1 { $NF=$NF" x"$1;} /\*/ { if(!f) f="\n\t* Code injection";} { $1="";} 1;END { print f;} ' ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;1s/:/ tree/;/^ +[MPSV].+:../d;s/:$//;p;' 's/,.+"//p' '|grep -q e:/' '/[^ .]/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[18]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' env pluginkit scutil 'dtrace -q -x aggsortrev -n' profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls route egrep 'dscl . -read' );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[20]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|calling|(complet|enabl)ed|ry HD' -k Message CReq 'bad |corru|dead|fail|GPU |hfs: Ru|inval|v_c|NVDA\(|pagin|error|TCON|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0 < 0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno != 0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1:%@d:%s:%d\n\",@a);printa(\"2:%@d:%s:%d\n\",@b);printa(\"9:%@d:%s:%d:%s:%d\n\",@c);printa(\"10:%@d:%s:%d:%d\n\",@d);printa(\"11:%@d:%s:%d:%d\n\",@e);printa(\"12:%@d:%s:%d:%d\n\",@f);printa(\"3:%@d:%s:%d\n\",@g);printa(\"4:%@d:%s:%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{aut*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/{Lau,Sec}*/*t .launchd.conf" list '-F "" -k Sender hidd -k Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' -I --dns -get{dnsservers,info} -P -m\ / '' -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err','USBF:'}'"' -name\ kMDItem${k[16]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[16]} :CFBundleDisplayName $EUID {,'/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s $TMPDIR../C -type f -size +'${p[11]}'M -exec stat -f'%z:%N' {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' "-o ',\"name\":\"[^\"]+' L*/A*/Fi*/P*/*/a*.json" users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$Sender \$(RefProc): \$Message" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "sandbox ex" ' );N1=${#c2[@]};for j in {0..15};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console}\ log Activity SMC Login\ hook 'I/O per process' 'High file counts' UID Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Bundles {,Inserted\ }dylibs Stylesheet Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ {caches/logs,overrides} Shutdown\ codes Heat Diagnostic\ reports Bad\ plists Free\ space VM );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D${i}0'(){ A'$i' $@;C0;};';for j in 2 3;do eval D$i$j'(){ local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D10 0 N1+1 2;D10 0 $N1 1;B1;C2 27;B1&&! B2&&C2 28;D12 22 15 63;D10 0 N1+2 3;D10 0 N1+15 17;D13 3 0 N1+3 4;D13 4 0 N1+4 5;D13 N3+4 0 N1+9 59;for i in 0 1 2;do D13 N3+i 0 N1+5+i 6;done;D13 N3+3 0 N1+8 71;D13 62 1 10 7;D13 10 1 11 8;B2&&D13 18 19 53 67;D12 11 2 12 9;D12 12 3 13 10;D12 13 42 70 101 25;D12 65 6 36 13;D12 45 20 52 66;D13 66 7 37 14;D13 17 8 15 38;D10 9 16 16 77 45;C4;B2&&D10 35 49 61 75 76 78 45;B2&&{ D10 28 17 45;C4;};D10 12 40 54 16 79 45;D10 12 39 54 16 80 45;D13 31 25 37 15;B2&&D13 19 21 0;B2&&D13 40 10 42;B2&&D12 2 29 35 46;D12 44 34 43 53;D12 25 22 20 32;D12 33 0 N1+14 51;D12 34 21 28 35;D13 35 27 29 36;A1 40 59 81;B3 18;A1 33 60 82;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D13 50 38 5 68;B4 19 0;D23 37 33 34 42;B2&&D13 46 35 45 55;D13 38 32 31 43;B2&&D13 59 4 65 76 91;D13 63 4 19 44 75 95 96;B1&&{ D13 53 5 55 75 69&&D13 51 6 58 31;D13 56 5 56 97 75 98&&D10 0 N1+7 99;D12 55 5 27 84;D13 61 5 54 75 70;D13 14 5 14 12;D13 15 5 72 12;C4;};D13 16 5 73 12;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 20;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 6 6 73 102;B2&&{ A1 18 26 94;B7 6;B4 0 0 11;C3 23;};A1 18 26 94;B7 6;B4 0 0 11;C3 24;D13 60 14 66 92;D13 58 14 67 93;D13 26 4 21 24;D13 42 14 1 62;D13 43 37 2 90 48;D13 41 10 42;D12 48 36 47 25;A1 4 3 60&&{ B3 5;A2 14 61;B4 0 6 21;B4 5 0;A2 14 62;B4 0 0 21;B6 0 6 4;C3 5;};D13 9 41 69 100;D12 32 21 68 35;D12 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D13 54 5 7 75 76 69;D13 52 5 8 75 76 69;D13 57 4 64 76 91;D12 0 4 4 84;D12 1 4 51 84;D13 21 22 9 37;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D20 31 47;D13 64 4 71 41;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B3 15;B6 14 15 4;C3 29;B4 4 13 27 89 65;A1 24 23;B7 13;C3 30;B4 4 0 87;A2 14 61 89 20;B4 0 16;A1 26 50 64;B7 16;C3 6;D13 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it. Then go to the next step.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I may not agree with them.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Several apps don't work after I upgraded OS today
A few of my apps no longer work after the upgrade. They just give a blank screen. Who should I be reporting this issue to?
ThanksTy TenNights. Also, opened an email through bridge (gmail) with attachments (jpg files) and tapped them to download. They downloaded and it says tap to open. I tap and my pictures folder opens up, but the jpg's aren't there. Now I can't see the files
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I upgraded to Mavericks. I just spent an hour in Pages. Now I can't open my documents, it says I need to upgrade to a newer version. It looks like the new 5.0 when I typed but it's saying I'm running 4.3. the App store says I've already upgraded. HelP
Actually, there seems to be a bit of a bug. Encountered this with a couple of files my wife made. The files were set to "open with" the new Keynote, but clicking the file brought up this error. Right-clicking and selecting "open with..." worked correctly. I can only assume the OS was attempting to open the file with Keynote '09 despite the file property setting.
Probably requires a Launch Services DB reset (although I haven't actually tried it on my wife's MBA yet...since she's still "working on stuff". So I can't confirm if it will solve the problem).
/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.fram ework/Support/lsregister -kill -r -domain local -domain system -domain user ; killall Dock -
Share option for email does not work after Yosemite upgrade.
Hi,
Does anybody know why the share option, "Share via email" does not work anymore after Yosemite upgrade? I love this feature. It's just quick and easy.
Rod.On Yosemite, Pages '09 v4.3 no longer recognizes the Share > Send Via Email categories. You will have to export and manually drag/drop/attach documents to Mail. There is no fix.
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Airplay video and audio choppy after Yosemite upgrade
i can not play music or audio reliably using AirPlay after Yosemite upgrade, it's quite choppy until I turn off Bluetooth mouse.
Has anone come across this issue or figured out how to fix it.I've had a similar issue with a not very fluid stream of mirrored or extended display in Yosemite. Even my iPad's mirror image came out shoppy. So I followed some threads advice and turned off bluetooth on the AppleTV and now I can even play games without having to look at the iPad.
Even streaming a movie from my Mac is possible in mirrored / extended mode (if it's nothing too important as there are occasionally frame drops here and there) but very few in comparison with bluetooth on.
Hope this helps. I'm sure Apple will have a fix ready soon enough. -
Cannot open numbers files after yosemite upgrade
Numbers- Documents could not be opened/changed after Yosemite Upgrade on MacBook Pro.
Found solution... by Remove website data in Safari setting within Settings
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Mac App Store non responsive after trying to update to OS X 10.10.3
Mac App Store non responsive after trying to update to OS X 10.10.3. Machine froze, and after rebooting App Store does not work. Force Quit menu shows two items as unresponsive - App Store and App Store Web Content.
This procedure will delete certain temporary and cache files used by system processes. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/var/folders/zz
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with a subfolder named "zz" selected. Move that subfolder to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
App store keeps crashing after trying to update to latest 10.8.3 update ,
what can I do I can not reinstall it from anywhere! Everything runs so slow!
It is reaally frsutrating trying to find the app store in apple's site can anyone pinpoint to where can I download it again and try to get to work?
ThanksTry the Combo update from the Apple Support page - http://support.apple.com/kb/DL1640.
Good luck,
Clinton
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